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To access the exhaust filter:
1.
Unclip the exhaust grid from the rear of the cleaner. [19]
2.
Separate the filter from the grid and wash the filter under warm water. [20] do not use
hot water or detergents.
3.
remove excess water from the filter and leave to dry fully before reusing. [21]
4.
remount the filter into the grid and refit it to the cleaner.
rEmEmBEr: do not use hot water or detergents. in the unlikely event of the filters
becoming damaged, fit a Genuine hoover consumable. do not try and use the product
without a filter fitted.
Removing a blockage
1.
Check if the dust container is full. If so refer to 'emptying the dust Container'.
2.
if the dust container is empty but suction is still low:
A.
do the filters need cleaning? if so refer to 'Cleaning the washable filters'.
B.
Check if there is any other blockage in the system - Use a rod or pole to remove
any blockage from the extension tube or flexible hose.
C.
Check if pre-motor filter is fitted and filter door is closed
Warning (Certain models only*) - if the cleaner is used for a significant period of time
with a blockage, a thermal cut out will switch the cleaner off to prevent overheating. The
bag check indicator turn green once the cleaner has switched off to signal that the ther-
mal cut out has been activated. if this should happen, switch the cleaner off, unplug and
correct the fault. it will take about 45 minutes for the cut out to automatically reset.
USeR CHeCKLIST
Should you have a problem with the product, complete this simple user checklist
before calling your local Hoover service.
• is there a working electricity supply to the cleaner? please check with another
electrical appliance.
•
is the dust container over-filled? please refer to 'Cleaner maintenance'.
• is the filter blocked? please refer to 'Cleaner maintenance'.
•
is the hose or nozzle blocked? please refer to 'removing a blockage' from the
system.
• has the cleaner overheated? if so, it will take approximately 30 minutes to automatically
reset.
IMPORTANT INfORMATION
hoover spares and Consumables
Always replace parts with genuine hoover spares. These are available from your local
hoover dealer or direct from hoover. When ordering parts always quote your model
number.
Consumables:
•
Filter kit:
(hepa pre-motor filter+ protective mesh and exhaust filter)
Spares:
•
Complete Flexible hose:
•
Carpet & Floor nozzle:
•
mini Turbo nozzle:
•
hard Floor nozzle:
hoover Customer helpline Service
Should any faults occur with your cleaner during the first 12 months contact the hoover
Customer helpline on the number below.
tel: 08444 995 599
Email: customer.services@hoovercandy.com
hoover have a computerised nationwide service network of over 500 engineers who will
quickly respond to your call and guarantee your repair for 12 months.
Quality, Safety and the Environment
Safety
Although safety certification of electrical appliances is not required by law in the uK, hoover
believe that independent approval is the best way of demonstrating safety in design and
manufacture. The British electrotechnical Approvals Board (BeAB), the independent UK
national authority for the safety of domestic electrical appliances, ensures that european
safety standards are met and maintained throughout the production life of an appliance.
All appliances that pass the requirements are permitted to carry the BEAB mark of safety.
Quality
BSi iSo 9001
hoover's factories have been independently assessed for quality. our products are
made using a quality system which meets the requirements of iSo 9001
3
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u62,35601328
d108,35601329
G82,35600417
J20, 09200356
G87pC, 35600655
*Certain Models Only
** May vary depending on model
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