Understanding Alarm Calls - Tunstall Telecom 4000 User Manual

Understanding alarm calls

Alarm calls can be raised when
you press a button or pull a cord.
They can also be made when
automatic sensors are set off,
such as smoke detectors.
Telecom can call monitoring
centres or individuals on normal
telephones. Individuals who take
alarm calls are referred to as
personal recipients.
Call Lists. Telecom will not just call one telephone number. Telecom can
be made to try a whole list of numbers. For example, if you press an alarm
button Telecom might first call your friend in the next house. If there is no
answer then Telecom might call your sister in the next village. If your sister
is not there to answer the call then Telecom might call a monitoring centre.
The friends, relatives and monitoring centres Telecom calls, and the order in
which the calls are made, can be programmed into Telecom.
How should a personal recipient answer a call? Each Telecom will
announce its own unique number when calling, to enable the person who
takes the call to recognize where it is from. Telecom can alternatively
announce the name of the person who owns Telecom if that has been recorded
into it. The person who takes the call must press a key on their telephone
(any digit from 0 to 9), otherwise your Telecom will think that the call has
not been properly answered and will try another number.
Different types of alarm. Telecom will even call different
numbers depending on the type of alarm. If, for example,
you press an alarm button then Telecom might be set to call
your friend next door. However , if one of your smoke detectors
is set off, and your Telecom is configured to detect this, then
Telecom might be set to call the monitoring centre first.
Copyright © 2001 Tunstall Group Ltd. Telecom 4000 User Guide
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