Do you have a question about the SM-J500F and is the answer not in the manual?
Questions and answers
Austin Kirby
February 12, 2025
Cannot reset Galaxy J5
1 comments:
Mr. Anderson
February 12, 2025
To reset a Samsung Galaxy J5 (SM-J500F), follow these steps:
1. Using the Settings Menu: - Go to Settings > Backup & Reset. - Select Factory Data Reset. - Tap Reset Device and confirm.
2. Using Hardware Buttons (if the phone is unresponsive): - Turn off the phone. - Press and hold the Volume Up, Home, and Power buttons together. - Release all buttons when the Samsung logo appears. - Use the Volume buttons to navigate to Wipe data/factory reset and press the Power button to confirm. - Select Yes – delete all user data and confirm. - After the reset, select Reboot system now.
3. Using a Secret Code (Caution: This erases all data immediately): - Dial `*2767*3855#` from the phone app.
This will restore the phone to factory settings, removing all data and installed applications.
This answer is automatically generated
Austin Kirby
February 12, 2025
Tried a hard rock clean sweep and now cannot get the phone in setup mode
1 comments:
Mr. Anderson
May 14, 2025
To enter setup mode on a Samsung SM-J500F after a hard reset, you need to:
1. Perform the hard reset and complete it. 2. When the device restarts, it will automatically enter the initial setup mode, where you can set up language, Wi-Fi, Google account, and other options.
If the phone does not boot normally and keeps rebooting, you may need to flash the latest stock ROM using a tool like ODIN to restore proper functionality.
Need help?
Do you have a question about the SM-J500F and is the answer not in the manual?
Questions and answers
Cannot reset Galaxy J5
To reset a Samsung Galaxy J5 (SM-J500F), follow these steps:
1. Using the Settings Menu:
- Go to Settings > Backup & Reset.
- Select Factory Data Reset.
- Tap Reset Device and confirm.
2. Using Hardware Buttons (if the phone is unresponsive):
- Turn off the phone.
- Press and hold the Volume Up, Home, and Power buttons together.
- Release all buttons when the Samsung logo appears.
- Use the Volume buttons to navigate to Wipe data/factory reset and press the Power button to confirm.
- Select Yes – delete all user data and confirm.
- After the reset, select Reboot system now.
3. Using a Secret Code (Caution: This erases all data immediately):
- Dial `*2767*3855#` from the phone app.
This will restore the phone to factory settings, removing all data and installed applications.
This answer is automatically generated
Tried a hard rock clean sweep and now cannot get the phone in setup mode
To enter setup mode on a Samsung SM-J500F after a hard reset, you need to:
1. Perform the hard reset and complete it.
2. When the device restarts, it will automatically enter the initial setup mode, where you can set up language, Wi-Fi, Google account, and other options.
If the phone does not boot normally and keeps rebooting, you may need to flash the latest stock ROM using a tool like ODIN to restore proper functionality.
This answer is automatically generated