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SM-J500M
SM-J500M/DS
SM-J700M
SM-J700M/DS
User Manual
English (LTN). 06/2016. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-J500M

  • Page 1 SM-J500M SM-J500M/DS SM-J700M SM-J700M/DS User Manual English (LTN). 06/2016. Rev.1.0 www.samsung.com...
  • Page 2: Table Of Contents

    Table of Contents Basics Email Camera Read me first Gallery Package contents Smart Manager Device layout S Planner Battery Video SIM or USIM card Voice Recorder Memory card My Files Turning the device on and off Memo Touchscreen Clock Home screen Calculator Lock screen Radio...
  • Page 3 Table of Contents Applications Sounds and vibrations Display Wallpaper Themes Lock screen and security Privacy Easy mode Accessibility Accounts Backup and reset Language and input Battery Storage Accessories Date and time User manual About device Appendix Troubleshooting...
  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Center. For user-installed apps, contact service providers.
  • Page 5: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 6: Device Layout

    Device layout Receiver Flash Front camera Proximity sensor Power key Touchscreen Home key Recents key Back key Microphone Multipurpose jack Headset jack GPS antenna Rear camera (SM-J500M, SM-J500M/DS) GPS antenna Loud speaker (SM-J700M, SM-J700M/DS) Volume key Flash Back cover Main antenna...
  • Page 7 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 8: Battery

    Basics Battery Installing the battery Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Insert the battery with the battery’s gold-colored contacts properly aligned with the device’s contacts.
  • Page 9 Basics Replace the back cover. Removing the battery Remove the back cover. Pull out the battery.
  • Page 10 Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 11 Basics After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. Do not remove the battery before removing the charger. This may damage the device. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power.
  • Page 12 If the battery gets hotter than usual, the charger may stop charging. • I f the device is not charging properly, take the device and the charger to a Samsung Service Center. Power saving mode Save the battery power by limiting the device’s functions.
  • Page 13: Sim Or Usim Card

    Basics Ultra power saving mode Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following: • R estricts the available apps to essential and selected apps only. • D eactivates the mobile data connection when the screen turns off. •...
  • Page 14 SIM card slot, take the device to a Samsung Service Center to remove the memory card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 15 Basics Removing the SIM or USIM card Remove the back cover and battery. Pull out the SIM or USIM card. ► Single SIM models: ► Dual SIM models:...
  • Page 16 Basics Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps → Settings → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
  • Page 17: Memory Card

    Basics Memory card Installing a memory card Your device accepts memory cards with maximum capacities of 128 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 18: Turning The Device On And Off

    Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
  • Page 19: Touchscreen

    Basics Touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 20 Basics Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
  • Page 21 Basics Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part.
  • Page 22: Home Screen

    Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.
  • Page 23 Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customize the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
  • Page 24 Basics Moving and removing an item Tap and hold an item on the Home screen, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.
  • Page 25 Basics Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, swipe to the left, and then tap To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.
  • Page 26 Basics Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. To change the folder color, tap To add more apps to the folder, tap and hold another app, and then drag it to the folder.
  • Page 27 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
  • Page 28: Lock Screen

    On the Apps screen, tap Settings → Lock screen and security → Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Center to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.
  • Page 29: Notification Panel

    Basics A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it. Password A password consists of characters and numbers. Enter at least four characters including numbers and symbols, and then enter the password again to verify it. Notification panel Using the notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear...
  • Page 30 Basics You can use the following functions on the notification panel. ► Single SIM models: Launch Settings. Quick setting buttons View more quick setting buttons. Adjust the brightness. Maximize brightness for better visibility in bright conditions. Tap a notification and perform various actions.
  • Page 31: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.
  • Page 32 Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Start or pause entering text by voice.
  • Page 33: Screen Capture

    Device and data management Transferring data from your previous device You can transfer data from a previous device to your new device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available. • M obile version: Transfer data between mobile devices. You can download the app from Galaxy Apps or Play Store.
  • Page 34 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.
  • Page 35 Basics Using the device as a removable disk for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.
  • Page 36 Basics Updating with Smart Switch Connect the device to a computer and update the device to the latest software. On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. On the computer, launch Smart Switch. Connect the device to the computer using a USB cable.
  • Page 37: Applications

    Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider.
  • Page 38: Phone

    Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap EDIT. The icon appears on the apps that you can disable or uninstall. Select an app and tap TURN OFF or OK. Alternatively, on the Apps screen, tap Settings →...
  • Page 39 Applications ► Single SIM models: Tap to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. Hide the keypad. ► Dual SIM models: Tap to make a voice call, or tap to make a video call.
  • Page 40 Applications Making calls from the locked screen On the locked screen, drag outside the large circle. Making calls from call logs or contacts list Tap LOG or CONTACTS, and then swipe to the right on a contact or a phone number to make a call.
  • Page 41 Applications Options during calls During a voice call The following actions are available: • H OLD: Hold a call. Tap RESUME CALL to retrieve the held call. • A dd call: Dial a second call. • E xtra volume: Increase the volume. •...
  • Page 42: Contacts

    Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating contacts manually Tap Contacts on the Apps screen. and select a storage location. Enter contact information. • : Add an image. • / : Add or delete a contact field.
  • Page 43: Messages

    Applications Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: • S croll up or down the contacts list. • T ap the search field at the top of the contacts list and enter search criteria. Once a contact is selected, take one of the following actions: •...
  • Page 44 Applications Add recipients and enter a message. ► Single SIM models: Access additional options. Enter recipients. Select contacts from the contacts list. Enter a message. Attach files. Send the message. ► Dual SIM models: Access additional options. Enter recipients. Select contacts from the contacts list.
  • Page 45: Internet

    Applications Internet Browse the Internet to search for information and bookmark your favorite webpages to access them conveniently. Tap Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Access additional options.
  • Page 46: Email

    Applications Email Setting up email accounts Set up an email account when opening Email for the first time. Tap Email on the Apps screen. Enter the email address and password, and then tap SIGN IN. To manually register a company email account, tap MANUAL SETUP. Follow the on-screen instructions to complete the setup.
  • Page 47: Camera

    Applications Camera Introduction Take photos and record videos using various modes and settings. Basic shooting You can take photos or record videos. View your photos and videos in Gallery. Tap Camera on the Apps screen. Camera etiquette • D o not take photos or record videos of other people without their permission. •...
  • Page 48 Applications On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to the left to view photos and videos you have captured. • T he preview screen may vary depending on the shooting mode and which camera is being used.
  • Page 49 Applications Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the preview screen, tap MODE → Pro. Select options and customize the settings, and then tap to take a photo. • : Select an appropriate white balance, so images have a true-to-life color range.
  • Page 50 Applications Beauty face Take a photo with lightened faces for gentler images. On the preview screen, tap MODE → Beauty face. Selfie Take self-portraits with the front camera. On the preview screen, tap to switch to the front camera for self-portraits. Tap MODE →...
  • Page 51 Applications Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • M ake sure to keep the white frame inside the viewfinder window. •...
  • Page 52 Applications Sound & shot Take a photo with sound. The device identifies the photos with in Gallery. On the preview screen, tap MODE → Sound & shot. Sports Take a photo of fast-moving subjects. On the preview screen, tap MODE → Sports. HDR (Rich tone) Take photos with rich colors and reproduce details even in bright and dark areas.
  • Page 53 Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a filter effect to use when taking photos or recording videos. •...
  • Page 54: Gallery

    Applications • S torage location: Select the memory location for storage. • V olume keys function: Set the device to use the Volume key to control the shutter or zoom function. • R eset settings: Reset the camera settings. Gallery Introduction View and manage photos and videos stored in the device.
  • Page 55: Smart Manager

    Applications Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen. Deleting multiple images and videos On the Gallery main screen, tap and hold an image or a video to delete. Tick the images or videos to delete.
  • Page 56 Applications Using the quick optimization feature On the Apps screen, tap Smart Manager → CLEAN ALL. The quick optimization feature improves device performance through the following actions. • I dentifying apps that use excessive battery power and clearing some memory. •...
  • Page 57 Applications S Planner Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Tap S Planner on the Apps screen. or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 58 Applications Creating tasks Tap S Planner on the Apps screen. → Tasks. Enter task details and tap TODAY or TOMORROW to set a due date. To add more details, tap Tap SAVE to save the task. Syncing events and tasks with your accounts On the Apps screen, tap Settings →...
  • Page 59: Video

    Applications Video Watch videos stored in the device and customize playback settings. Tap Video on the Apps screen. Select a video to play. Access additional options. Pause and resume Rewind or playback. fast-forward by dragging the bar. Change screen ratio. Adjust the volume.
  • Page 60: Voice Recorder

    Applications Voice Recorder Use this app to record or play voice memos. On the Apps screen, tap Voice Recorder. to start recording. Speak into the microphone. to pause recording. Start recording. Tap SAVE to finish recording.
  • Page 61: My Files

    Applications My Files Access and manage various files stored in the device. On the Apps screen, tap Tools → My Files. View files by category, or view files stored in the device. To check the status of used and available memory, tap STORAGE USAGE. To search for files or folder, tap SEARCH.
  • Page 62: Clock

    Applications Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm On the Apps screen, tap Clock → Alarm. Setting alarms Tap ADD in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE.
  • Page 63: Calculator

    Applications Stopwatch On the Apps screen, tap Clock → Stopwatch. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. Timer On the Apps screen, tap Clock →...
  • Page 64: Radio

    Applications Radio Listening to the FM radio Tap Radio on the Apps screen. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.
  • Page 65: Google Apps

    Applications Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labeled differently depending on the region or service provider.
  • Page 66 Applications Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Hangouts Chat with your friends individually or in groups and use images, emoticons, and video calls while you are chatting.
  • Page 67: Settings

    Settings Introduction Customize settings for functions and apps. You can make your device more personalized by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. To edit the list of frequently used settings, tap EDIT. Then, tick items to add or deselect items to remove.
  • Page 68 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
  • Page 69: Bluetooth

    • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Bluetooth, and then tap the switch to activate it.
  • Page 70: Airplane Mode

    Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Tap Gallery on the Apps screen. Select an image.
  • Page 71: Mobile Hotspot And Tethering

    Settings Mobile hotspot and tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Mobile hotspot and tethering. You may incur additional charges when using this feature.
  • Page 72: Data Usage

    Settings Data usage Keep track of your data usage amount and customize the settings for the limitation. On the Settings screen, tap Data usage. • M obile data: Set the device to use data connections on any mobile network. •...
  • Page 73: Mobile Networks

    Settings Mobile networks Configure your mobile network settings. On the Settings screen, tap Mobile networks. • D ata roaming: Set the device to use data connections when you are roaming. • N etwork mode (single SIM models): Select a network type. Network mode SIM 1 / Network mode SIM 2 (dual SIM models): Select a network type.
  • Page 74 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
  • Page 75: Applications

    Settings Applications Manage the device’s apps and change their settings. On the Settings screen, tap Applications. • A pplication manager: View and manage the apps on your device. • D efault applications: Select a default settings for using apps. •...
  • Page 76: Wallpaper

    • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find my mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • U nknown sources: Set the device to allow the installation of apps from unknown sources.
  • Page 77: Privacy

    • L ocation: Change settings for location information permissions. • R eport diagnostic info: Set the device to automatically send the device’s diagnostic and usage information to Samsung. Easy mode Easy mode provides an easier user experience by using a simpler layout and bigger icons on the Home screen.
  • Page 78: Accessibility

    • S ervices: View accessibility services installed on the device. Accounts Add your Samsung and Google accounts, or other accounts, to sync with. Adding accounts Some apps used on your device require a registered account. Create accounts to have the best experience with your device.
  • Page 79: Backup And Reset

    On the Settings screen, tap Accounts → Add account. Tap Samsung account. Follow the on-screen instructions to complete the account setup. Once your Samsung account has been registered, you can use apps requiring your Samsung account without the sign in procedure. Removing accounts On the Settings screen, tap Accounts, select an account name, select the account to remove, and then tap MORE →...
  • Page 80: Language And Input

    • L anguage: Select a display language for all menus and apps. • D efault keyboard: Select a default keyboard type for text input. • S amsung keyboard: Change the Samsung keyboard settings. • G oogle voice typing: Change the voice input settings.
  • Page 81: Storage

    Settings Storage View memory information for your device. On the Settings screen, tap Storage. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device.
  • Page 82: User Manual

    Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About device Access device information, edit the device name, or update device software. On the Settings screen, tap About device.
  • Page 83: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Center, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 84 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Center. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 85 The battery icon is empty Your battery is low. Charge the battery. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • I f the battery terminals are dirty, the battery may not charge properly or the device may...
  • Page 86 This is normal and should not affect your device’s lifespan or performance. If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Center.
  • Page 87 • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Center. A connection is not established when you connect the device to a computer •...
  • Page 88 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 89 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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