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Rocstor accustor PR3600 User Manual

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Accustor PR3600 Storage
TM
User Guide
Rocstor
Version: V1.1

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Summary of Contents for Rocstor accustor PR3600

  • Page 1 Accustor PR3600 Storage User Guide Rocstor Version: V1.1...
  • Page 2 Revision Sheet Revision Sheet Release Date Revision Description V1.0 2015/6/11 Release version V1.1 2015/8/28 Add Chapter 3.4 Quick Setup Add Appendix. Array Definition for Quick Setup User Guide Page i...

  • Page 3: Notice

    All contents of this manual are copyrighted by Rocstor The information contained herein is the exclusive property of Rocstor and shall not be copied, transferred, photocopied, translated on paper, film, electronic media, or computer-readable form, or otherwise reproduced in any way, without the express written permission of Rocstor.
  • Page 4 © Copyright 2016 Rocstor. All Rights Reserved. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

  • Page 5: Table Of Contents

    What is the Accustor shareable Thunderbolt Storage System .............1-1 1.1.1 Accustor PR3600 features ........................1-2 1.1.2 What’s in the Box ........................1-3 Your Accustor PR3600 at a Glance ..................1-4 1.3.1 A16T2-SHARE Front Panel & LED Indicators..................1-4 1.3.1.1 Beeper Codes ..........................1-5 1.3.1.2...
  • Page 6 4.1.1 RAIDGuardX at a Glance ........................4-1 4.1.1.1 Menu Bar ...........................4-1 4.1.1.2 RAIDGuard X main console .....................4-2 4.1.2 Adding Controller ..........................4-2 4.1.3 Creating an Array ..........................4-4 4.1.4 Email Notification ..........................4-7 4.1.5 Preference ............................4-8 4.1.5.1 Disk Lag Proof Mode ........................4-8 4.1.5.2 NCQ ............................4-9 4.1.5.3 SMART Mode ...........................4-9 4.1.5.4...

  • Page 7: Introducing Accustor Shareable Thunderbolt Storage System

    1. Introduction Introducing Accustor shareable Thunderbolt Storage System User Guide...

  • Page 8: Overview

    What is the Accustor shareable Thunderbolt Storage System 1.1.1 The Accustor PR3600 equip with the functionality of a complete SAN solution within a single Thunderbolt storage device, the high performance of Thunderbolt 2.0 without any protocol conversion latency, and the reliability derived from an independent hardware RAID system.

  • Page 9: Accustor Pr3600 Features

    1. Introduction Accustor PR3600 features 1.1.2 1. Hardware Specifications  Thunderbolt2.0 x 4, the bandwidth of each port is 2000GB/s  Support 16 x 3.5”/2.5” SAS/SATA HDD and SSD  Hardware XOR/Multi-Parity engine  2GB DDRIII memory, ECC-protected 2. Software Specifications ...

  • Page 10: What's In The Box

    1. Introduction 1.2 What’s in the Box Your Accustor PR3600 is shipped in special package to provide protection during transportation. Carefully check your carton contents against the included packing list, or the inside flap of the box, and your original purchase order. You should have the items as described in the sections below.

  • Page 11: Your Accustor Pr3600 At A Glance

    1. Introduction 1.3 Your Accustor PR3600 at a Glance Accustor PR3600 Front Panel & LED Indicators 1.3.1 Item Name Description Steady Blue controller is working normally Controller Status Flashing Blue host is accessing controller failed Blue fan modules are working normally...

  • Page 12: Beeper Codes

    1. Introduction 1.3.1.1 Beeper Codes Controller Status Beeper mode Turn on the Controller A short beep at boot up System Panic A Long beep Disk init, rebuild, expansion, migratrion Repeat a short beep snapshot Error of Fan, Power, RAID or Disk locked Repeat three short beeps System cannot boot up Repeat three rapid short beeps...
  • Page 13 1. Introduction Accustor PR3600 Rear Panel 1.3.1.4 Name Description Thunderbolt port Thunderbolt2.0 host port 1(left) ~ 4(right) Debug port For engineer debugging only. Heart beat LED Flashing green indicates work normal. Expansion port Expanding to another JBOD enclosure. Controller Handler Plug in/out controller for maintenance.

  • Page 14: How To Connect Multiple Jbod With Mini Sas Hd Cable

    1. Introduction 1.3.2 How to Connect Multiple JBOD with Mini SAS HD cable Below diagram shows how to connect 3 JBOD enclosures to RAID system. Connect “mini SAS HD” cable to the “EXP” port of RAID system, the other side to right SAS port of JBOD enclosure, and so on, if there has more JBOD enclosure.

  • Page 15: Preparing To Install Accustor Pr3600

    2. Preparation Preparing to Install Accustor PR3600 User Guide...

  • Page 16: Precaution For Handling The System

    1. Measure the available space on your desk. The space required for the Accustor PR3600 is L: 567mm, W:441mm, H: 131mm 2.

  • Page 17: Operating Environment

    Operating temperature: 0°C to 40°C (32°F to 104°F) b. Operating humidity: 5-85%, non-condensing c. Storage humidity:5%-95%, non-condensing 2.5 Security To ensure the security of the Accustor PR3600, make certain that the chosen location meets your security requirements. User Guide Page 2-2...

  • Page 18: Installing The Accustor Pr3600

    3. Installation Installing the Accustor PR3600 User Guide Page 3-1...

  • Page 19: Rail Set Installation

    4. How to Use Installing the Accustor PR3600 Follow the steps in this chapter to prepare your Accustor PR3600 system for installation. 3.1 Rail set installation Accustor PR3600 is designed as standard 19inch 3U chassis, support all standard rack. Follow the steps to properly install you RAID system into rack.

  • Page 20: Raid System Installation

    4. How to Use 3.2 RAID System installation Follow the instructions in this section to hook up all your hardware components of the Accustor PR3600 system. Do not turn the power on until all components are properly installed. 3.2.1 Installing Disk Drives Follow the steps below to install your HDDs.

  • Page 21: Driver And Gui Installation

    Installation files can be found in accessory DVD, you can also download the latest version from our website (http://www.accusys.com.tw/support/download.html). If you need more information or tech support, please contact reseller or Rocstor FAE Dept. (see Appendix C “Customer Service and Technical Support” for more information) 3.3.1.1...

  • Page 22: Quick Setup

    This chapter will guide you how to use RAIDGuardX to create disk array and make LUN available to Thunderbolt host port. Accustor PR3600 provides 2 quick setup functions Without SAN and With SAN for quick configuration, and Manually Config Array function for manually create array by specified hard disks.

  • Page 23: With San

    4. How to Use 3.4.2 With SAN Select this function if intended to work with SAN software, each Thunderbolt port will gain access to a common shared volume. You only need to choose RAID Level (5 or 6), then array(s) will start to initiate array for Xsan (refer to Appendix B. Array definition) and auto configure LUNs map/connect done.
  • Page 24 4. How to Use Configure Accustor PR3600 on RAIDGuardX User Guide...

  • Page 25: Using Raidguardx Gui

    5. RAID Using RAIDGuardX GUI 4.1 RAIDGuardX Overview RAIDGuardX is a powerful GUI management tool, which support local and remote monitoring of multiple controllers that are connected to the same network. RAIDGuardX have to work with 2 components: RAIDGuardX-Server and RAIDGuardX-Client. RAIDGuardX-Server: Once done with GUI installation, RAIDGuardX-Server default executed on OS background, handling the communication between RAIDGuardX- Client and RAID controller, it MUST be installed to the host directly...

  • Page 26: Raidguard X Main Console

    5. RAID 4.1.1.2 RAIDGuard X main console Function Description Add controller into RAIDGuard X (for DAS only) Monitoring Buttons Remove controller from RAIDGuard X Create array in the RAID system Delete array in the RAID system Email to set email notification Drive Lag Proof Enable/ Disable NCQ mode Enable/ Disable SMART Mode Enable/ Disable...
  • Page 27 5. RAID 2. Click on a controller and enter password, default is 00000000 (8 zeros). (you can assign a name to the controller for remark) 3. Click Add to main page. Note To change the controller password, refer to Section MISC. User Guide...

  • Page 28: Creating An Array

    5. RAID 4.1.3 Creating an Array You can create array by clicking button Create Array, following window will show up. Follow the steps below to create an array: 1. Select the RAID level from the drop down menu. Available levels are: 0, 1, 5, 6, 0+1, JBOD Note Each RAID level has a minimum disk requirement.
  • Page 29 5. RAID Initialization type: From the drop down menu, select either On-the-fly initialization or Performance evaluation. On-the-fly initialization (Default) – Accustor RAID systems record the initialized sectors in the bitmap. All sectors are initialized only once. During on-the-fly initialization, you can still use the RAID system during the RAID initialization.
  • Page 30 5. RAID In the main screen, you can see the status of array initialization progress. Note Accustor PR3600 can support up to 5 array groups. Delete an Array 1. Click on the drives of the array to be deleted. 2. Check the Confirm box. Click Delete Array to complete the process.

  • Page 31: Email Notification

    5. RAID 4.1.4 Email Notification It may be necessary for network administrators to receive e-mails in the event of errors, alerts, and changes to the RAID array. These alerts can be e-mailed to a maximum of 20 e-mail addresses. Mailing List Enter the e-mail address(es) of people to receive controller error reports.

  • Page 32: Preference

    5. RAID 4.1.5 Preference 4.1.5.1 Disk Lag Proof Mode This feature ensures the stability and continuity of the RAID performance. In RAID 5 and RAID 6, DLP prevents the aging or slow responds of a single hard disk from influencing the overall performance.

  • Page 33: Ncq

    5. RAID 4.1.5.2 NCQ (Native Command Queuing) – This mode is designed for increasing disk drive access on SCSI and SATA disk drives. It can do this under certain situations by allowing the individual hard disk to internally optimize the order in which it executes the read and write requests it receives.

  • Page 34: Beeper

    5. RAID 4.1.5.4 Beeper Default Beeper option is enabled, the system will sound an audible alarm in the event of an error. Users can respond to the error promptly and carry out troubleshooting. If the error indicated by the Beeper alarm has been resolved, you may uncheck the Beeper option.

  • Page 35: Cache

    5. RAID 4.1.5.6 Cache Controller Cache – Check this box to enable the controller cache. This speeds up the data transfer to and from the disks. Caution Data in cache may be erased if power down unexpected. Suggest using a UPS (uninterruptible power supply) to prevent this scenario. Synchronize Cache –...

  • Page 36: Misc

    Note: Do not lose your password. If it is lost, you will have to contact your agent or the Rocstor Support Team. SNMP Notification – Select SNMPv1 or SNMPv2 to send notifications for error conditions and possible problems to the SNMP servers. SNMP stands for Simple Network Management Protocol.

  • Page 37: Slicing

    5. RAID 4.1.6 Option The Options menu provides the methods for managing array. Click on the radio button for the required option, and then click Next to proceed. 4.1.6.1 Slicing Accustor RAID slicing overcomes the inherent design of how data is stored on an HDD or RAID system by subdividing a RAID array into segments, or slices.
  • Page 38 5. RAID Follow the steps below to select an array to slice or merge. 1. Select the array by clicking on a drive with an array number. The capacity is displayed. By default, Slice 0 contains the entire capacity of the disk array. 2.

  • Page 39: Lun Map

    5. RAID 4.1.6.2 LUN Map LUN, which stands for Logical Unit Number, is used to identify a logical unit in computer storage. When creating an array, you may select Assign LUN automatically to automatically assign a LUN to the new array. If Assign LUN automatically is not selected, you need to assign the LUN manually using LUN map.

  • Page 40: Lun Connect

    5. RAID 4.1.6.1 LUN Connect In LUN Connect, user can manually define the read/write permission of LUN to specific host port; there are 2 modes, “with SAN” and “without SAN”.  With SAN: LUN can be connected to multiple host ports. ...

  • Page 41: Expansion

    5. RAID 4.1.6.2 Expansion Expansion adds spare disks or new hard drives to an existing array. This is no need to create a new array or stop an array; you may add new disks online while the array is in use. Expansion can enlarge the capacity and frequency of an array.

  • Page 42: Migrations

    5. RAID 4.1.6.3 Migrations Different from Expansion, which enlarges an array by adding hard drives to a fixed RAID level, Migration changes the RAID level of an array. It allows live changes to the RAID without the need to delete the array and rebuild. This can be useful when new drives have been added, and a new array type needs to be created.
  • Page 43 5. RAID 3. The main array information screen will indicate that the array is currently migrating. User Guide...

  • Page 44: Snapshot

    5. RAID 4.1.6.4 Snapshot A snapshot is initialized with a data duplicate from a source to a target. The mirror snapshot is offered by the Accustor RAID controller. Note The source and target volume of the snapshot must be identical. Before setting a snapshot, you need to set the slice in the array.
  • Page 45 5. RAID Delete Shot Delete the selected shot. 1. Select the Delete Shot function from the drop down menu. 2. Select the required shot by clicking on the Shot No. radio button. From the respective drop down menus, select the source volume and destination volume. Unavailable shots are grayed out.
  • Page 46 5. RAID Cancel Scheduling – Cancel the split shot scheduling. 1. Select the Split Shot function from the drop down menu. 2. Select the Cancel Scheduling radio button. 3. Select the required shot by clicking on the Shot No. radio button. From the respective drop down menus, select the source volume and destination volume.

  • Page 47: Health Center

    5. RAID 4.1.6.5 Health Center To ensure the accuracy of the RAID parity data, Accustor RAID controller offers Background checking and “Rebuild parity data”. During checking or rebuilding parity, the performance of the array will be affected. You may check the progress of in the Main view or in the Health Center.

  • Page 48: Unlock Drives

    5. RAID 4.1.6.6 Unlock Drives The RAID controller may lock abnormal drives in an array. You may unlock these drives and rejoin them in an array. Drives may be locked with one of two conditions: 1. If a drive returns data too slowly, the controller determines the drive is experiencing a fault and executes Drive Drop.
  • Page 49 5. RAID Follow the steps below to select a drive to unlock. 1. Select the drive with the icon. It will change to the icon. 2. Check the Confirm box and click Unlock Drive. User Guide...

  • Page 50: Updating The Accustor Raid System Firmware

    ExaSAN RAID system. These can be viewed in the Main menu firmware tab. 2. Visit the website below: 3. http://www.Rocstor.com.tw/support/download.htm, Under the “Download” link, you can click the folder to look for your Accustor system model 4. Proceed to the next section to update the firmware files.

  • Page 51: Raid Overview

    5. RAID RAID Overview User Guide...

  • Page 52: How Raid Works

    RAID RAID Overview This chapter gives an overview of RAID storage system within the context of recommended setting of Accustor based SAN environment to provide fast, shared storage to client computers. 5.1 How RAID Works RAID, or Redundant Array of Independent Disks, is a data-storage technology that spreads data across multiple drives.

  • Page 53: Data Parity

    RAID 5.2.3 Data Parity The controller can generate “parity” for the ability to protect and rebuild data. Parity protects stored information without requiring data mirroring. When data is protected by parity, it is still available if a drive fails. Parity-protected data is reconstructed using the parity formula. You can remove and replace a failed disk (known as “hot swapping”), and the controller then rebuilds the data using the information on the remaining drives.

  • Page 54: Raid 0+1: Striped Set With Mirroring

    RAID 5.3.5 RAID 0+1: Striped set with Mirroring RAID 0+1 combines the advantages of RAID 0 and RAID 1 with none of the disadvantages. RAID 0+1 creates a mirror of the primary striped set. RAID 0+1 provides optimal speed and reliability.

  • Page 55: Appendices

    Appendices Appendices User Guide Page 6-1...

  • Page 56: Appendix A: Faqs

    HDD mode as Lock? A: The lock indicates that the HDD has been previous used in Rocstor products and that it contains a portion of a RAID data. If the data can be deleted, you can unlock the HDD.

  • Page 57: Appendix B: Array Definition For Quick Setup

    Appendices Appendix B: Array Definition for Quick Setup Once Accustor PR3600 (and JBODs) is filled with disks, Without SAN and With SAN quick setup options will automatically make the configuration of Array(s) and Thunderbolt Port connection as following table. B.1 Without SAN Note The meaning of array configuration.
  • Page 58 Appendices B.2 With SAN User Guide Page 6-4...

  • Page 59: Appendix C: Customer Service And Support

    2) Client operation system log. (it’s better to record related error message.) Contact Us 9445 De Soto Ave Chatsworth, (Los Angeles County) California 91311 U.S.A. Office: +1 (818) 727-7000 Fax: +1 (818) 875-0002 www.rocstor.com www.rocstor.com/support Email: support@Rocstor.com User Guide Page 6-5...

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