Limited Warranty (Only For U.s.a. And Puerto Rico) - Panasonic SC-HTE80 Owner's Manual

Limited Warranty (ONLY FOR U.S.A. AND PUERTO RICO)

Limited Warranty Coverage
(For USA and Puerto Rico Only)
If your product does not work properly because of a defect in
materials or workmanship, Panasonic Corporation of North
America (referred to as "the warrantor") will, for the length of
the period indicated on the chart below, which starts with the
date of original purchase ("warranty period"), at its option either
(a) repair your product with new or refurbished parts,
(b) replace it with a new or a refurbished equivalent value
product, or (c) refund your purchase price. The decision to
repair, replace or refund will be made by the warrantor.
Product or Part Name
Home Theater Audio System
All included Accessories
(Except Non-Rechargeable Batteries)
Only Non-Rechargeable Batteries
During the "Labor" warranty period there will be no charge for
labor. During the "Parts" warranty period, there will be no
charge for parts. This Limited Warranty excludes both parts
and labor for non-rechargeable batteries, antennas, and
cosmetic parts (cabinet). This warranty only applies to products
purchased and serviced in the United States or Puerto Rico.
This warranty is extended only to the original purchaser of a
new product which was not sold "as is".
Mail-In Service
--
Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status
visit our Web Site at www.panasonic.com/repair.
When shipping the unit, carefully pack, include all supplied
accessories listed in the Owner's Manual, and send it prepaid,
adequately insured and packed well in a carton box. When
shipping Lithium Ion batteries please visit our Web Site at
www.panasonic.com/BatteryHandling as Panasonic is
committed to providing the most up to date information. Include
a letter detailing the complaint, a return address and provide a
daytime phone number where you can be reached. A valid
registered receipt is required under the Limited Warranty.
16
Panasonic Products Limited Warranty
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD,
THE PURCHASER WILL BE REQUIRED TO FURNISH A
SALES RECEIPT/PROOF OF PURCHASE INDICATING
DATE OF PURCHASE, AMOUNT PAID AND PLACE OF
PURCHASE. CUSTOMER WILL BE CHARGED FOR THE
REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF
OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in
materials or workmanship, and DOES NOT COVER normal
wear and tear or cosmetic damage. The warranty ALSO DOES
Parts Labor
NOT COVER damages which occurred in shipment, or failures
1 Year 1 Year which are caused by products not supplied by the warrantor, or
failures which result from accidents, misuse, abuse, neglect,
90 Days Not
mishandling, misapplication, alteration, faulty installation, set-up
Applicable
adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification,
10 Days Not
introduction of sand, humidity or liquids, commercial use such
Applicable
as hotel, office, restaurant, or other business or rental use of the
product, or service by anyone other than a Factory Service
Center or other Authorized Servicer, or damage that is
attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS
LISTED UNDER "LIMITED WARRANTY COVERAGE".
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and
from the servicer, loss of or damage to media or images, data or
other memory or recorded content. The items listed are not
exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING
THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO
THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitations on how long an implied
warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also
have other rights which vary from state to state. If a problem with
this product develops during or after the warranty period, you
may contact your dealer or Service Center. If the problem is not
handled to your satisfaction, then write to the warrantor's
Consumer Affairs Department at the addresses listed for the
warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY
THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance;
locate your nearest Dealer or Service Center; purchase
Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Owner's Manual online for
all Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic National Parts Center
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American
Express)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
As of November 2013