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DO NOT attempt to repair heating element yourself. If the vaporizer continues
to not operate please contact Crane Customer Care: 888-599-0992 or
customer-service@crane-usa.com.
Problem
If vaporizer does not
operate or steams too
slowly:
If vaporizer operates too
fast, fuse blows – too much
salt may have been added
to the water:
If vaporizer operates too
fast, fuse blows – you may
live in an area where
minerals in the water
caused the vaporizer to
steam too rapidly:
If vaporizer is making
crackling/buzzing/humming
sounds or water tank is
unusually hot:
TROUBLE SHOOTING
Solution
Ensure unit is properly plugged into a power outlet.
§
You may need to add salt. Unplug the vaporizer from
§
electrical outlet and allow to cool. Remove steam unit
allowing hot water to first empty out. Add 1-2 pinches
of salt and mix thoroughly. Replace the steam unit and
plug in vaporizer. It should steam within 5 minutes.
Add salt only by the PINCH, since too much salt can
cause excessive boiling or blowing of fuses.
If vaporizer has been operating normally and is now
§
failing to steam, it needs to be cleaning. See "Weekly
Maintenance."
Disconnect vaporizer from electrical outlet and allow to
§
cool. Pour out water and rinse container. Rinse steam
unit as described in "Weekly Maintenance." Refill with
fresh water but DO NOT ADD SALT.
If vaporizer now does not operate or steams too
§
slowly, see directions above.
Disconnect vaporizer from electrical outlet and allow to
§
cool. Pour out water and rinse container. Rinse steam
unit as described in "Weekly Maintenance." Refill with
fresh water but DO NOT ADD SALT.
If unit still steams too rapidly, use ½ distilled water
§
and ½ tap water.
§
In "hard water" areas it is advisable to clean the unit
every few days in accordance with the "Weekly
Maintenance."
You may have added too much salt.
§
You may live in a "hard water" area.
§
The water level may be low. Disconnect vaporizer from
§
electrical outlet, allow to cool, remove steam unit
allowing hot water to run out. Fill container with tap
water to water fill line.
§
You may need to clean your vaporizer. Refer to the
"Weekly Maintenance."
8
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