Philips Xenium W6610 Manual page 29

The display shows IMSI failure
This problem is related to your subscription. Contact your operator.
Your phone doesn't return to idle screen
Long press the hang-up key or switch off the phone, check that the SIM
card and the battery are installed correctly and switch it on again.
The network symbol is not displayed
The network connection is lost. Either you are in a radio shadow (in a
tunnel or between tall buildings) or you are outside the network
coverage area. Try from another place, try to reconnect to the network
(especially when abroad), check that the antenna is in place if your mobile
has an external antenna, or contact your network operator for
assistance/information.
The display doesn't respond (or the display responds slowly) to
key presses
The display responds more slowly at very low temperatures. This is
normal and does not affect the operation of the phone. Take the phone
to a warmer place and try again. In other cases please contact your
phone supplier.
Your battery seems to over heat
You might be using a charger that was not intended for use with your
phone. Make sure you always use the Philips authentic accessory shipped
with your phone.
Your phone doesn't display the phone numbers of incoming
calls
This feature is network and subscription dependent. If the network
doesn't send the caller's number, the phone will display Call 1 or
Withheld instead. Contact your operator for detailed information on
this subject.
You can't send text messages
Some networks don't allow message exchanges with other networks.
First check that you have entered the number of your SMS centre, or
contact your operator for detailed information on this subject.
28 Safety & Precaution
You can't receive and/or store JPEG pictures
A picture may not be accepted by your mobile phone if it is too large, if
its name is too long, or if it doesn't have the correct file format.
You feel that you have missed some calls
Check your call divert options.
When charging, the battery icon shows no bar and the outline
is flashing
Only charge the battery in an environment where the temperature does
not go below 0°C (32°F) or above 50°C (113°F).
In other cases please contact your phone supplier.
The display shows SIM failure
Check that the SIM card has been inserted correctly. If the problem
persists, your SIM card may be damaged. Contact your operator.
When attempting to use a feature in the menu, the display
shows NOT ALLOWED
Some features are network dependent. They are only available,
therefore, if the network or your subscription supports them. Contact
your operator for detailed information on this subject.
The display shows INSERT YOUR SIM CARD
Check that the SIM card has been inserted correctly. If the problem
persists, your SIM card may be damaged. Contact your operator.
The autonomy of your phone seems lower than indicated on
the user guide
The autonomy is linked to your settings (e.g., ringer volume, backlight
duration) and the features you use. To increase the autonomy, and
whenever possible, you must deactivate features you do not use.
Your phone doesn't work well in your car
A car contains many metallic parts that absorb electromagnetic waves
which can affect the phone's performance. A car kit is available to
provide you with an external antenna and enables you to make and
receive phone calls without handling the handset.