TEFAL ActiFry Manual page 18

ACTIFRY2EN1_5087420_Mise en page 1 29/04/12 08:43 Page15
A few tips in case of problems...
P
ROBLEMS
The appliance won't work.
The paddle is not turning
correctly.
The tray won't turn.
The food is not cooked evenly.
The chips are not crispy
enough.
The food won't turn with the
tray.
The food in the bowl isn't
cooked.
The chips become broken whilst
they are being cooked.
The food remains on the edge
of the bowl.
Liquids from the cooking have
seeped into the body of the
appliance.
The LCD screen doesn't work
anymore.
The LCD screen is indicating Err. The appliance has a malfunction.
The appliance is making an
abnormal amount of noise.
During combined cooking, the
machine won't stop for you to
put the tray in.
The cooking tray detaches from
tray handle.
C
AUSES
The appliance isn't correctly plugged in. Check that the appliance is correctly plugged in.
You haven't yet pressed the ON / OFF
button.
You've pressed the ON / OFF button but
the appliance won't work.
The appliance won't heat up.
The paddle is not turning correctly.
The paddle isn't locked.
The tray isn't locked.
You haven't used the paddle.
The food is not cut to the same size.
The chips are not cut to the same size.
The paddle is in the right position but it
won't turn.
You are using a variety of potatoes
unsuitable for chips.
The potatoes haven't been
sufficiently washed and dried.
The chips are too thick.
There's not enough oil.
The filter (12) is blocked.
The food is too thick.
The tray was put on the bowl when the
cooking started.
You are using too large a quantity or
the chips are too long.
The bowl is overloaded.
Maximum level exceeded.
Bowl faulty.
The maximum level has been exceeded.
The appliance isn't plugged in.
The appliance hasn't been turned on.
The appliance has been used incorrectly
and as a result has gone into safety mode.
You suspect that the appliance's
motors are not working properly.
Tray cooking has not been
programmed.
Tray handle attached incorrectly.
S
OLUTIONS
Press the ON / OFF button.
Close the lid.
Contact our customer service helpline (see
below).
Check that the paddle is correctly in place and
adjust until you hear a "CLICK" sound. If it still
does not operate contact our Customer
Relations helpline (see below).
Adjust the position of the paddle until you hear
- fig.8b.
the "CLICK" sound
Adjust the position of the tray until you hear
the "CLICK" sound.
Put it in position.
Cut all the food to the same size.
Cut all the chips to the same size.
Check that the paddle is correctly in place and
adjust until you hear a "CLICK" sound. If it still
does not operate contact our Customer
Relations helpline (see below).
Choose a variety of potato suitable for chips
such as Maris Piper or King Edward for best
results. Freshly harvested potatoes may have a
high moisture content, either cook for a few
minutes more or try using a different batch
and/or variety of potatoes.
Wash, drain and dry the potatoes thoroughly
before cooking.
Cut them more thinly.
Increase the quantity of oil (see "Cooking table").
Clean the filter.
Reduce the thickness of your food.
Only put the tray in during the second half of
the cooking phase.
Reduce the quantity of potatoes and/or do not
cut chips longer than 9 cm in length.
Stick to the quantities indicated in the cooking
table.
Reduce the quantity of food.
Reduce the quantities.
Check that there aren't any leaks by filling the
bowl up to the MAX level of the paddle. If you
do find a leak, contact our customer service
helpline (see below).
Don't go over the maximum level.
Plug the appliance in.
Press the ON / OFF button.
Contact our customer service helpline (see
below).
Unplug the appliance, wait 10 seconds,
plug the appliance back in again, and press the
ON/OFF button. If the LCD screen is still
indicating Err, contact our customer service
helpline (see below).
Take the appliance to an Approved Service
Centre.
Use the 2in1 function during combined
cooking.
Read the instructions again.
The green clip on the handle must be fully
pushed back to ensure it is firmly clipped to the
tray.
EN
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