General Terms And Conditions Of Service; Basic Definitions; The Service Agreement - Samsung Galaxy S 5 Important Information Manual

GENERAL TERMS AND
CONDITIONS OF SERVICE
Please note that these terms may not be the
most current version. A current version of the
terms is available at virginmobileusa.com or
upon request. For further information on Virgin
Mobile plans, products, and services
go to virginmobileusa.com or email
ourteam@virginmobileusa.com.
For Broadband2Go customers please call
Customer Care at 1-877-877-8443.

Basic Definitions

In this document: (1) "we," "us," "our," and
"Virgin Mobile" mean Virgin Mobile and payLo
by Virgin Mobile USA, L.P.; (2) "you," "your,"
"customer," and "user" mean an account
holder or user with us; (3) "Device" means any
phone, aircard, mobile broadband device, any
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General Terms and Conditions of Service

other device, accessory, or other product that
we provide you, we sell to you, or is active on
your account with us; and (4) "Service" means
our offers, rate or service plans, options,
wireless services, billing services, applications,
programs, products, software, or Devices on
your account with us. "Service(s)" also includes
any other product or service that we offer or
provide to you that references these General
Terms and Conditions of Service ("Ts&Cs").

The Service Agreement

These Ts&Cs are part of your service
agreement with us (the "Agreement") and
constitute a contract under which we provide
you Services under terms and conditions
that you accept. THIS AGREEMENT
CONTAINS A MANDATORY ARBITRATION
PROVISION WITH A CLASS WAIVER, A
REPRESENTATIVE ACTION WAIVER, AND
A JURY WAIVER PROVISION. In addition
effective 8-1-13