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Samsung Galaxy S 5 Important Information Manual

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Important Information

for the Samsung Galaxy S® 5
Important Health, Safety, and Warranty Information – page 2
General Terms and Conditions of Service – page 20
Important Message from Sprint – page 55

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Summary of Contents for Samsung Galaxy S 5

  • Page 1: Important Information

    Important Information for the Samsung Galaxy S® 5 Important Health, Safety, and Warranty Information – page 2 General Terms and Conditions of Service – page 20 Important Message from Sprint – page 55...

  • Page 2: Warranty Information

    Warranty Information Important Health, Samsung Limited Warranty - This product Safety and Warranty is covered under the applicable Samsung Limited Warranty. Full written terms and Information detailed information about the warranty and obtaining service are available: Important information about your device •...

  • Page 3: For Software

    The End User License Agreement (EULA) for this device is available: • On the device, tap Settings > About device > Legal information > Samsung • On the device, tap Settings > About legal > Health and Safety device > Legal information > Samsung legal >...

  • Page 4: Intellectual Property

    Intellectual Property is transferred to owned by or which is otherwise the you. All applicable rights of the Intellectual property of Samsung or its respective Property shall remain with SAMSUNG and suppliers relating to the SAMSUNG Phone, its suppliers.
  • Page 5 AN EXPRESS OR IMPLIED WARRANTY OF EXCEPT AS SET FORTH IN THE EXPRESS ANY KIND WHATSOEVER WITH RESPECT WARRANTY CONTAINED ON THE TO THE PRODUCT. IN ADDITION, SAMSUNG WARRANTY PAGE ENCLOSED WITH THE SHALL NOT BE LIABLE FOR ANY DAMAGES PRODUCT, THE PURCHASER TAKES THE OF ANY KIND RESULTING FROM THE PRODUCT "AS IS", AND SAMSUNG MAKES...
  • Page 6 Disclaimer of Warranties: EXCEPT AS SAFE™: “SAFE™” (Samsung For Enterprise) OTHERWISE PROVIDED IN THEIR STANDARD is a mark for a Samsung device which END USER LICENSE AND WARRANTY, TO has been tested against Samsung’s THE FULL EXTENT PERMITTED BY LAW own internal criteria for interoperability SAMSUNG ELECTRONICS CO., LTD.,...
  • Page 7 AND THEIR AFFILIATES (COLLECTIVELY affected by features or functionality REFERRED TO HEREIN AS THE “SAMSUNG associated with, among other things the ENTITIES”) EXPRESSLY DISCLAIM ANY e-mail platform, master data management, AND ALL WARRANTIES, EXPRESS OR and virtual private network solutions...
  • Page 8 Read this information before using your ©2015 Samsung Electronics America, mobile device. Inc. Samsung is a registered trademark of This device is capable of operating in Wi-Fi™ Samsung Electronics Co., Ltd. mode in the 2.4 and 5 GHz bands. The FCC Do you have questions about your requires that devices operating within 5.15-...

  • Page 9: Certification Information

    Specific Absorption Rate (SAR) The RF exposure limit set by the FCC for wireless mobile phones employs a unit Certification Information of measurement known as the Specific Your wireless device is a radio transmitter Absorption Rate (SAR). The SAR is a and receiver.
  • Page 10 (e.g. at the ear and The SAR information for this device can also worn on the body) as required by the FCC. be found on Samsung’s website: For body-worn operation, this device has www.samsung.com/sar. been tested and meets FCC RF exposure...
  • Page 11 Pursuant to part 15.21 of the FCC Rules, accordance with the instructions, you are cautioned that changes or may cause harmful interference to modifications not expressly approved radio communications. by Samsung could void your authority to operate the device. Important Health, Safety and Warranty Information...
  • Page 12 Commercial Mobile Alerting System However, there is no guarantee that interference will not occur in a particular (CMAS) installation. If this equipment does cause This device is designed to receive wireless harmful interference to radio or television emergency alerts from the Commercial reception, which can be determined by Mobile Alerting System ("CMAS";...
  • Page 13 GPS & AGPS Your Location Location-based information includes Certain Samsung mobile devices can use a information that can be used to determine Global Positioning System (GPS) signal for the approximate location of a mobile location-based applications. A GPS uses device. Mobile devices which are satellites controlled by the U.S.
  • Page 14 Use of AGPS in Emergency Calls Navigation When you make an emergency call, Maps, directions, and other navigation- the cellular network may activate AGPS data, including data relating to your technology in your mobile device to tell the current location, may contain inaccurate emergency responders your approximate or incomplete data, and circumstances location.
  • Page 15 Emergency Calls Emergency calls may not be possible on all wireless mobile device networks or when This mobile device, like any wireless mobile certain network services and/or mobile device, operates using radio signals, device features are in use. Check with local wireless and landline networks, as well as service providers.
  • Page 16 To make an emergency call: they may detect a buzzing, humming, or whining noise. Some hearing devices If the mobile device is not on, switch are more immune than others to this it on. interference noise, and mobile devices Open your phone dialer. also vary in the amount of interference they Enter the emergency number for your generate.
  • Page 17 device is the best way to evaluate it for your Hearing devices may also be rated. Your personal needs. hearing aid manufacturer or hearing health professional may help you find this rating. M-Ratings: Wireless mobile devices rated Higher ratings mean that the hearing M3 or M4 meet FCC requirements and device is relatively immune to interference are likely to generate less interference to...
  • Page 18 However, these are not guarantees that The HAC rating and measurement all users will be satisfied. T ratings work procedure are described in the American similarly. National Standards Institute (ANSI) C63.19 standard. HAC for Newer Technologies This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses.

  • Page 19: Mobile Device

    Restricting Children's Access to Your return or exchange policies, consult your service provider or phone retailer. Mobile Device Caution! Some applications or prolonged Your mobile device is not a toy. Do not usage may increase device allow children under the age of 3 to play temperature.

  • Page 20: Conditions Of Service

    “you,” “your,” “customer,” and “user” mean General Terms and an account holder with us or any user of our Devices or Services; (3) “Device” means any Conditions of Service phone, aircard, mobile broadband device, any other device, accessory, or other Please note that these terms may not be product that we provide you, we sell to you, the most current version.
  • Page 21 and conditions that you accept. THIS to you; and (iv) the terms set forth in the AGREEMENT CONTAINS A MANDATORY coverage map brochures. It is important ARBITRATION PROVISION WITH A CLASS that you carefully read all of the terms of WAIVER, A REPRESENTATIVE ACTION the Agreement.
  • Page 22 etc.). The additional terms for bundled requirements regarding organization Services may either modify or replace discounts will be provided to you. certain provisions in these Ts&Cs, including Our Policies terms relating to activation, invoicing, payment, and disputing charges. Also, Services are subject to our business a different dispute resolution provision policies, practices, and procedures may apply to services provided by...
  • Page 23 or start any program that says you are your remaining Term Commitment. Early accepting the Agreement when doing so. Termination Fees are a part of our rates. Any If you don’t want to accept the Agreement, Term Commitment, the length of the Term don’t do any of these things.
  • Page 24 When You Don’t Have To Pay An Early plan is no longer supported or available, we may change your rate plan to one Termination Fee for which you qualify. We will provide You aren’t responsible for paying an you notice of material changes—and we Early Termination Fee when terminating may provide you notice of non-material Services: (a) provided on a month-to-month...
  • Page 25 If you do not notify us and cancel Service or abusing the Agreement or Policies; within 30 days of the change, an Early (h) providing false, inaccurate, dated, Termination Fee will apply if you terminate or unverifiable identification or credit Services before the end of any applicable information or becoming insolvent or Term Commitment.
  • Page 26 usually effective at the start of the next full connection with your Service, we reserve invoicing cycle. If the changes take place the right to terminate your Service, and if sooner, your invoice may reflect pro-rated you are subject to a Term Commitment, charges for your old and new Services.
  • Page 27 Account Spending Limits (“ASL”) provide information that we may request or complete any applications that we An ASL is a temporary or permanent limit may provide you to facilitate our review. (typically based on credit history, payment We rely on the credit information you history, or to prevent fraud) that we place furnish, credit bureau reports or other data on the amount of unpaid charges you can...
  • Page 28 By providing us a Deposit, you grant us a state authorities to the extent required by security interest for all current or future law. amounts owed to us. We may change the Restrictions On Using Services Deposit at any time with notice. You can’t use a Deposit to make or delay payments.
  • Page 29 Your Device, Number & Email Address example, through publication, use, etc.)— proprietary, ownership, or other rights to We don’t manufacture any Device that we any phone number, identification number, might sell to you or that is associated with email address, or other identifier that we our Services, and we aren’t responsible assign to you, your Device, or your account.
  • Page 30 a number away from us, then that is guaranteed. Coverage is subject to considered a request by you to us to change without notice. Service speeds may depend on the Service purchased. terminate all of the Services associated with that number. You’re responsible Actual speeds will vary.
  • Page 31 signals (typically not available indoors) generally indicate when you’re roaming. and network coverage. While your Device Depending on your Services, separate is receiving a software update, you may be charges or limits on the amount of minutes unable to use your Device in any manner used while roaming may apply.
  • Page 32 make absolutely no guarantees about as certain websites, applications, etc.); the Data Content that you access on your impose separate charges; limit throughput Device. Data Content may be: (1) unsuitable or the amount of data that you can transfer; for children/minors; (2) unreliable or or otherwise limit or terminate Services.
  • Page 33 Specific Terms & Restrictions On computers or other equipment, unless we identify the Service or Device you have Using Data Services selected as specifically intended for that In addition to the rules for using all of our purpose (for example, with “phone as other Services, unless we identify the modem”...
  • Page 34 Fees, Activation & Miscellaneous and fees associated with your Services. These charges are described or referred Charges to during the sales transaction, in our Based on our Policies, we may charge marketing materials, and in confirmation activation, prepayment, reactivation, materials that we may send to you. program, or other fees to establish, change, Depending on your Services, charges for or maintain Services.
  • Page 35 upon activation and automatically Time starts when you press “Talk” or your assessed for subsequent subscription Device connects to the network and stops periods. Subscription Services offered on a when you press “End” or the network recurring basis do not end until terminated connection otherwise breaks.
  • Page 36 that vary based on the time of access will connected to our network. Depending be determined based on the location of on your plan, nationwide, international, the network equipment providing service or group push-to-talk calls may use the and not the location of your Device or your local push-to-talk minutes in your plan and Device’s area code (if applicable).
  • Page 37 and sometimes during a data session. re-sent data; and data associated with Depending on your data Services, usage unsuccessful attempts to reach websites may be charged against an allowance or or use applications. These data charges on a fixed price per KB, and you may be are in addition to any charges for the Data subject to limitations on the amount of data Content itself (game, ringer, etc.).
  • Page 38 Your Payments; Late Fees in which they’re incurred). Some usage charges, such as those that depend on Payment is due in full as stated on your usage information from a third party, may bill. If we do not receive payment in full be billed in subsequent bill cycles and by the date specified on your bill, a late result in higher than expected charges...
  • Page 39 may restrict your payment methods to Regulatory and Administrative charges; cashier’s check, money order, or other gross receipts charges, and other charges. Surcharges are not taxes, and we are similar secure form of payment at any time for good reason. not required by law to assess them.

  • Page 40: Your Privacy

    on government formulas, it will not always or the rights of others; or (2) optimize or be possible to provide advance notice of improve the overall use of our networks new Surcharges or changes in the amount and Services. Some of these actions of existing Surcharges.
  • Page 41 may change from time to time, so review it you or an authorized user on the account with regularity and care. for disclosure of information or changes in Service. You agree that we may contact Call Monitoring: To ensure the quality of you for Service-related reasons through our Services and for other lawful purposes, the contact information that you provide,...
  • Page 42 safeguards that are designed to protect party’s terms and conditions and policies, your CPNI, including authentication including its privacy policy. Be sure that you procedures when you contact us. For have reviewed and are comfortable with some accounts with a dedicated Sprint the third party’s policies before using its representative, we may rely on contacting application on your device.
  • Page 43 or recycle your Device through us, we party location-enabled applications typically attempt to erase all data on your through the Services. You understand Device, but you must remove all data from that your use of such location-enabled your Device before you provide it to us. applications is subject to the application’s terms and conditions and policies, Location-Enabled Services...
  • Page 44 If Your Device Is Lost or Stolen have upgraded their equipment, etc.), 911 operators may not know your phone Call us immediately if your Device is lost or number, your location, or the location of stolen because you may be responsible for your Device.

  • Page 45: Disclaimer Of Warranties

    Disclaimer of Warranties You Agree That We Are Not Responsible For Certain Problems UNLESS EXPRESSLY PROVIDED IN WRITING OTHERWISE, WE MAKE NO You agree that neither we nor our parent, REPRESENTATIONS OR WARRANTIES, subsidiary, or affiliate companies, nor EXPRESS OR IMPLIED, INCLUDING (TO THE our vendors, suppliers, or licensors are EXTENT ALLOWED BY LAW) ANY IMPLIED responsible for any damages, delay,...
  • Page 46 You Agree That Our Liability Is Limited - failed, or inaccurate location information services; (g) information or communication No Consequential Damages that is blocked by a spam filter; (h) damage TO THE EXTENT ALLOWED BY LAW, OUR to your Device or any computer or LIABILITY FOR MONETARY DAMAGES equipment connected to your Device, or FOR ANY CLAIMS THAT YOU MAY HAVE...
  • Page 47 DISPUTE RESOLUTION AND Mandatory Arbitration and Waiver of Class Action ARBITRATION Instead of suing in court, you and PLEASE READ THIS CAREFULLY; IT AFFECTS Sprint agree to arbitrate all Disputes (as YOUR RIGHTS defined below) on an individual, non- representative, basis. You agree that, by In those rare instances where your entering into this Agreement, you and concern is not resolved to your...
  • Page 48 and relief, including any attorneys’ fees Services or the Agreement; or (c) that authorized by law. Sprint brings against you. Disputes also include, but are not limited to, (i) claims “Disputes” shall include, but are not in any way related to or arising out of any limited to, any claims or controversies aspect of the relationship between you against each other related in any way to...
  • Page 49 notice (“Notice of Dispute”), which shall the Notice of Dispute, you or Sprint may contain: (a) a written description of commence an arbitration proceeding or the problem and relevant documents small claims action. and supporting information; and (b) a Arbitration Terms, Process, Rules and statement of the specific relief sought.
  • Page 50 JAMS Rule to the contrary or any other the Minimum Standards in that regard provision in arbitration rules chosen, by will apply. However, nothing in this agreement, to govern the arbitration, we paragraph will require or allow you each agree that all issues regarding the or Sprint to arbitrate on a class-wide, Dispute are delegated to the arbitrator representative or consolidated basis.
  • Page 51 class proceeding. If any portion of this (6) As an alternative to arbitration, we provision is found to be unenforceable, may resolve Disputes in small claims then the entirety of this arbitration court in the county of your most provision shall be null and void. recent billing address.
  • Page 52 AND WE EACH UNCONDITIONALLY (1) “Location-Enabled Services” section); WAIVE ANY RIGHT TO TRIAL BY JURY AND (2) failure to safeguard your passwords, WAIVE ANY RIGHT TO PURSUE DISPUTES ON backup question to your shared secret A CLASSWIDE BASIS, INCLUDING JOINING question, or other account information;...
  • Page 53 voice message on your Device or any other private address and is not accessible to phone number you’ve provided us, or by unauthorized third parties. For attempts to text message on your Device. collect unpaid charges, you agree that in addition to individual persons attempting Contacting You Regarding Billing and to communicate directly with you, any type...
  • Page 54 Other Important Terms agree to the assignment. We can assign the Agreement without notice. You cannot in Subject to federal law or unless the any manner resell the Services to another Agreement specifically provides otherwise, party. The Agreement and the documents it this Agreement is governed solely by the incorporates make up the entire agreement laws of the state encompassing the billing...

  • Page 55: Important Message From Sprint

    Important Message from Sprint Important Information about this or share information on your device, like device’s “open” architecture. This your contacts or your location. device is an “open” device. What that Although Sprint is excited to allow our means is that you are free to use it to customers to make their own choices access the Internet as you see fit.
  • Page 56 not be covered by Sprint’s Service and Repair policy, or your device insurance policy. For more information about Sprint’s policies, products or services, please visit us at sprint.com. Important Message...
  • Page 57 [Page left intentionally blank]...
  • Page 58 ©2015 Sprint. Sprint and the logo are trademarks of Sprint. GH68-41005A_REV_1.1 Printed in Vietnam Other marks are the property of their respective owners. SPT_G900P_IIB_Eng_PS_020915_R2...

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