Samsung Galaxy S 6 Important Information Manual page 45

advertising, even if the claim arises after
Services have terminated. Disputes also
include, but are not limited to, claims that:
(a) you or an authorized or unauthorized
user of the Services or Devices bring
against our employees, agents, affiliates,
or other representatives; (b) you bring
against a third party, such as a retailer or
equipment manufacturer, that are based
on, relate to, or arise out of in any way our
Services or the Agreement; or (c) that Boost
brings against you. Disputes also include,
but are not limited to, (i) claims in any way
related to or arising out of any aspect of
the relationship between you and Boost,
whether based in contract, tort, statute,
fraud, misrepresentation, advertising claims
or any other legal theory; (ii) claims that
arose before this Agreement or out of a
prior Agreement with Boost; (iii) claims that
are subject to on-going litigation where you
are not a party or class member; and/or (iv)
claims that arise after the termination of
this Agreement.
Dispute Notice and Dispute
Resolution Period
Before initiating an arbitration or a small
claims matter, you and Boost each agree
to first provide to the other a written notice
("Notice of Dispute"), which shall contain:
(a) a written description of the problem
and relevant documents and supporting
information; and (b) a statement of the
specific relief sought. A Notice of Dispute to
Boost should be sent to: General Counsel;
Arbitration Office; 12502 Sunrise Valley Drive,
Mailstop VARESA0202-2C682; Reston,
Virginia 20191. Boost will provide a Notice
of Dispute to you in accordance with the
"Providing Notice To Each Other Under The
Agreement" section of this Agreement.
Boost will assign a representative to work
with you and try to resolve your Dispute to
your satisfaction. You and Boost agree to
make attempts to resolve the Dispute prior
to commencing an arbitration or small
effective 7-1-13 Terms and Conditions 45