Disputing Charges; About Account Balances - Samsung Galaxy S 6 Important Information Manual

section). However, because some Surcharges
are based on amounts set by the government
or based on government formulas, it will not
always be possible to provide advance notice
of new Surcharges or changes in the amount of
existing Surcharges. Information on Surcharges
is provided during the sales transaction and is
available on our website.

Disputing Charges

Any dispute to a charge that we assess you
must be made in writing within 60 days of the
date we deduct the charge from your account
balance. You accept all charges not properly
disputed within the above time period.

About Account Balances

To keep your account active and avoid service
interruptions, you must either maintain a
positive account balance at all times or pay any
applicable subscription charges (depending
on your service plan). Account balances are
not transferable, redeemable for cash, or
refundable; that is, once you make payment
on your account, you are provided a credit on
your account that can only be used to pay for
our Services during the effective period, which
varies depending on your service plan. Positive
account balances are forfeited if they are not
used within the effective period specified in
your service plan (if you properly replenish your
account balance during the effective period,
the effective period restarts). If you do not use
your account balance during the effective
period, your account balance will expire and
you will not be entitled to a refund or service
credit. Your Service will be interrupted if you fail
to maintain a positive account balance or timely
pay applicable subscription charges for each
effective period. When this service interruption
occurs, you will be given a period of time
(which varies depending on your service plan)
to make any appropriate payments on your
account. If you do not make such payments
within this time period, your account will be
cancelled. If your account is cancelled, you
will lose any phone number, identification
36 Terms and Conditions effective 7-1-13