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Warranty
Forbes Quick Clean DX Vacuum Cleaners are warranted against defects arising out of faulty
design, workmanship and materials, for a period of 12 months from the date of the invoice,
subject to the following conditions:
1. The customer will notify the company promptly about any defects noticed and give the
company or its authorized dealer sufficient opportunity to inspect, test and remedy them,
for which the customer will deposit the goods, if necessary, with the company's office
service centre along with the original invoice, in the city where they are sold.
2. Inspection and test report of the company's office/service centre will be treated as final
and binding under the warranty for determining defects, repairs/alterations required or
carried out, or certifying working of the goods thereafter.
3. The company or its authorized dealer will be entitled to retain any defective parts
replaced under the warranty.
4. The company's liability under the warranty will be limited only to defects which occur
under the conditions of normal operation and under proper use. It excludes defects
occurring because of abuse, faulty care or maintenance, repairs/ alterations to goods or
parts by others, use on electrical supply for which the goods are not designed or to
damage caused by lighting or other electrical disturbances.
5. Components subject to wear, such as flexible cable, carbon brushes and accessories, are
not covered by this warranty.
6. The customer will have no claim under this warranty in respect of any personal injury,
damage to property or consequential damages, or for utilisation of the goods not in
accordance with the user manual.
Note: The undernoted expressions should have the following meanings:
'The goods' shall mean goods described in the purchase agreement.
'The customer' shall mean the original purchaser under the purchase agreement.
'The company' shall mean 'EUREKA FORBES LIMITED' .
NB: For registration of the warranty, please fill up the details in the warranty card and mail
the same to Eureka Forbes Limited.
Post-Warranty
1. The customer may be offered a yearly service contract at prevailing company rates and
terms.
2. In case the customer does not wish to enter the service contact, he has the option of
calling our service centre and having his Forbes Quick Clean DX service on an actual
basis i.e. by paying for labour cost and spares needed to attend to that Service/ Compliant
call the prevailing company rates. Such service will be rendered by the company in towns
places where the company has its Service Centers.
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