Worcester GREENSTAR HEATSLAVE II SERIES User Instructions & Customer Care Manual

Worcester GREENSTAR HEATSLAVE II SERIES User Instructions & Customer Care Manual

Floor standing oil fired condensing boiler conventional flue & room sealed flue

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USER INSTRUCTIONS & CUSTOMER CARE GUIDE
FLOOR STANDING OIL FIRED CONDENSING BOILER
CONVENTIONAL FLUE & ROOM SEALED FLUE
GREENSTAR HEATSLAVE II
12/18, 18/25 & 25/32
FOR SEALED CENTRAL HEATING SYSTEMS WITH MAINS FED DOMESTIC
HOT WATER
THE BOILER IS FOR USE WITH
KEROSENE (28 SECOND OIL) ONLY
UK

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Summary of Contents for Worcester GREENSTAR HEATSLAVE II SERIES

  • Page 1 USER INSTRUCTIONS & CUSTOMER CARE GUIDE FLOOR STANDING OIL FIRED CONDENSING BOILER CONVENTIONAL FLUE & ROOM SEALED FLUE GREENSTAR HEATSLAVE II 12/18, 18/25 & 25/32 FOR SEALED CENTRAL HEATING SYSTEMS WITH MAINS FED DOMESTIC HOT WATER THE BOILER IS FOR USE WITH KEROSENE (28 SECOND OIL) ONLY...
  • Page 2: User Instructions

    0844 892 3366 OPERATING YOUR BOILER SERVICE: 0844 892 3000 THESE INSTRUCTIONS ARE SERVICE (EIRE) 01494 0099 APPLICABLE TO THE WORCESTER, BOSCH GROUP BOILER MODEL(S) LITERATURE: 0844 892 9800 STATED ON THE FRONT COVER OF SALES: 01905 752640 THIS MANUAL ONLY AND MUST NOT...
  • Page 3: Table Of Contents

    YOUR GUARANTEE AND REGISTRATION Dedicated to heating comfort Thank you for purchasing a Greenstar oil fired condensing boiler from Worcester, Bosch Group. The company prides itself on manufacturing boilers to the strictest quality control standards throughout every stage of production.
  • Page 4: Safety Precautions

    SAFETY PRECAUTIONS OIL FUMES OR LEAKS FROM THE BOILER: ✔ Extinguish any naked flames. ✔ Open windows and doors. ✔ Switch off the boiler electricity supply. ✔ Isolate the fuel supply to the boiler. ✔ Contact installer/service engineer. IMPORTANT: This boiler must only be operated by a responsible adult who has been instructed in, understands and is aware of the boiler’s operating conditions and effects.
  • Page 5: Controls

    CONTROLS A Spanner/return button B Reset button C ECO button D Boiler LCD display E Central heating temperature control F Scroll up button G OK - Select/confirmation button H Scroll down button Demand/fault indicator (blue) J Position for optional programmer K Hot water temperature control L Diagnostic port (service engineer) M System pressure guage...
  • Page 6 CONTROLS DISPLAY SYMBOLS: SCREEN DISPLAY DESCRIPTION EXPLANATION All possible screen All possible screen symbols are symbols (including displayed briefly during start up. The greyed out symbols) greyed out symbols are not required for the operation of this appliance. Numerical display Displays a temperature setting or boiler status code.
  • Page 7: Operating The Boiler

    OPERATING THE BOILER SWITCHING THE BOILER ON/OFF: 4 To switch on the boiler; turn on the water, oil and electricity supply to the boiler. 4 Check the programmer/timer is correct and is set to ON. 4 Set the room thermostat to the desired setting. 4 Open and set thermostatic radiator valves as required.
  • Page 8: Setting The Hot Water Temperature

    OPERATING THE BOILER SETTING THE HOT WATER TEMPERATURE: The hot water temperature control knob sets the temperature of the heat store. A high setting will give a higher hot water temperature and greater quantities of hot water. 1. Turn the hot water temperature control knob to the desired level between 1 and 8, this will be shown on the digital display.
  • Page 9: Eco Mode

    OPERATING THE BOILER DOMESTIC HOT WATER ECO MODE: Eco mode is an energy saving feature which alters the cycling function of the burner for heating the heat store tank. In normal operation the burner will fire more frequently between demands in order to maintain a stored temperature close to the hot water set point you have entered.
  • Page 10: Boiler Alert State

    In some cases a Blocking error has a defined time duration prior to changing to a Locking condition. If the fault remains and cannot be cleared by pressing the reset button, contact Worcester, Bosch Group for assistance on 0844 892 3000.
  • Page 11: System Pressure & Filling Loop

    OPERATING THE BOILER SYSTEM PRESSURE: This boiler is fitted to a sealed heating system which is pre-pressurised. Your installer will advise you of the minimum and maximum pressure indicated on the pressure gauge. 4 Check regularly that the pressure is maintained. Optimum system pressure when your boiler is cold (area A) and the pump is off.
  • Page 12: Fault Finding

    FAULT FINDING Problem Cause Remedy Desired room temperature Thermostatic radiator Increase thermostatic is not reached valve(s) set too low radiator valve setting(s) Room thermostat set too Increase room thermostat setting Temperature control for Increase CH flow CH flow on boiler set too temperature control setting Air trapped in heating...
  • Page 13: Maintaining Your Boiler

    OFTEC engineer or other suitably qualified person. If you would like to know more about servicing options from Worcester, Bosch Group, please visit worcester-bosch.co.uk. Please tick the appropriate box on your warranty registration card for further details of the Worcester, Bosch Group Service Contract .
  • Page 14: Servicing

    SERVICING SERVICING: You must have the boiler regularly serviced by a competent, qualified OFTEC registered engineer using approved spares, to help maintain the economy, safety and reliability of the boiler. The boiler should be serviced once each year after installation unless the installation conditions and usage demand more frequent services.
  • Page 15: Ventilation Information

    VENTILATION INFORMATION BOILER LOCATION: **The boiler can be installed under a worktop as long as: 4 The worktop above the boiler is easily removable for maintenance. 4 There is at least 10mm clearance above the boiler. 4 The front of the boiler is not enclosed. VENTILATION: Air vents must be functional at all times and the air supply must not be restricted or contaminated.
  • Page 16 VENTILATION INFORMATION Conventional flue boilers require an adequate supply of fresh air which must be delivered to the boiler for combustion purposes through a permanent inlet, such as an air brick, into the area where the boiler is situated. If a cupboard or compartment which is to be used for storage or airing is built around the boiler after installation there must be a non-combustible partition around the boiler.
  • Page 17: General Notes

    GENERAL NOTES To get the best from your boiler. please read these instructions carefully. CENTRAL HEATING SYSTEMS During the first few hours of operation of the central heating system, check that all radiators are being heated at an even rate. If the top of a radiator is at a lower temperature than the bottom then it should be vented by releasing air through the venting screw at the top of the radiator.
  • Page 18: Tips On Energy Saving

    TIPS ON ENERGY SAVING Room thermostats: Reducing the setting of the room thermostat by 1°C can reduce fuel consumption by up to 10%. New control systems: Upgrade your heating control system with the latest equipment available. The minimum level of control for a heating system is a programmer, interlocking room thermostat and thermostatic radiator valves.
  • Page 19: Fault Or Breakdown

    FAULT OR BREAKDOWN BOILER DATA LABEL This boiler is supported in mainland UK by Worcester, Bosch Group, part of Bosch The data label can be found on the inside of the Thermotechnology Ltd. right hand side panel. Specialist trained, Worcester, Bosch Group Service...
  • Page 20: Your Guarantee And Registration

    4 This guarantee applies only to equipment purchased and installed in mainland UK. This guarantee is given in addition to all your normal statutory rights. Worcester, Bosch Group is a brand name of Bosch Thermotechnology Ltd. GREENSTAR HEATSLAVE II 12/18, 18/25 & 25/32 GUARANTEE REGISTRATION 6 720 805 211a (07.2013)
  • Page 21 NOTES GREENSTAR HEATSLAVE II 12/18, 18/25 & 25/32 NOTES 6 720 805 211a (07.2013)
  • Page 22 NOTES GREENSTAR HEATSLAVE II 12/18, 18/25 & 25/32 NOTES 6 720 805 211a (07.2013)
  • Page 23 NOTES GREENSTAR HEATSLAVE II 12/18, 18/25 & 25/32 NOTES 6 720 805 211a (07.2013)
  • Page 24: Dedicated To Heating Comfort

    Dedicated to heating comfort Worcester, Bosch Group Cotswold Way, Warndon, Worcester WR4 9SW. Tel. 01905 754624 Fax. 01905 754619 worcester-bosch.co.uk Worcester, Bosch Group is a brand name of Bosch Thermotechnology Ltd. 6 720 805 211a (07.2013)

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