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I am unable to connect my phone to my computer
•
Install ALCATEL Smart Suite.
•
Check that your USB driver is installed properly.
•
Open the Notification panel to check if the Smart Suite Agent has
been activated.
•
Check that you have marked the checkbox of USB debugging.
To access this function, touch Settings\About phone, then
touch Build number 7 times. Then touch Settings\Developer
options\USB debugging.
•
Check that your computer meets the requirements for ALCATEL
Smart Suite Installation.
•
Make sure that you're using the right cable from the box.
I am unable to download new files
•
Make sure there is sufficient phone memory for your download.
•
Check your subscription status with your operator.
The phone cannot be detected by others via Bluetooth
•
Make sure that Bluetooth is turned on and your phone is visible
to other users.
•
Make sure that the two phones are within Bluetooth's detection
range.
How to make your battery last longer
•
Make sure you follow the complete charge time (minimum 2.5
hours).
•
After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain
an exact indication.
•
Adjust the brightness of screen as appropriate.
•
Extend the email auto-check interval for as long as possible.
•
Update news and weather information on manual demand, or
increase their auto-check interval.
•
Exit background-running applications if they are not being used
for a long time.
•
Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The phone will become warm following prolonged calls,
game playing, internet surfing or running other complex
applications�
•
This heating is a normal consequence of the CPU handling
excessive data. Ending above actions will make your phone return
to normal temperatures.
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Hero 2_8030Y_QG_GB_140901.indd 42-43
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
© Copyright 2014 TCT Mobile Limited
All rights reserved
TCT Mobile Limited reserves
the right to alter material
or technical specification
without prior notice.
All "Signature" ringtones embedded in this phone have been
composed, arranged and mixed by NU TROPIC (Amar Kabouche).
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2014/9/1 17:49:20
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