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Telstra IP Telephony 450/550/560/650/670 Handset Features Guide
1. Adjusting the Ringer, Handset/Headset
Volume
Press the (+) or (-) volume key to adjust
the volume to the desired level: on hook
adjusts ring volume; off hook adjusts
handset/ headset/speaker
2. Calling
Placing a Call
On-hook dialling
Enter the required number and press the
Dial soft key or lift the handset, OR
Lift the handset and enter the required
number
Answering a Call
Lift the handset OR
• Press the Answer soft key OR
• Press the green light on the ringing line
• Pressing the Reject soft key will send the
call directly to voicemail. (If you do not
have voicemail your caller will hear an
engaged tone)
Ending a Call
Hang up the handset OR
• Press the EndCall soft key
3. Lights on the phone
When a line is in use the light next to
the line button is solid green light
Telstra 450/550/560/650/670 IP Telephony Features Guide – May 2011
When a call is on Hold the light next to
the line button will flash red
4. Placing a Call on Hold
• Press the Hold soft key or the Hold
button
To return to the call
• Press the Resume soft key or the Hold
button
To make another call while the original
caller is on hold
Press the New Call soft key
• Enter the required number
If multiple calls are on hold
• Use the scroll key to select the desired
call
• Press Resume
To join all three parties onto an impromptu
conference call
• With 2 calls in progress (1 call on hold
and 1 call active)
• Press More soft key
• Press Join
5. Muting a call
Muting a call prevents the caller from
hearing you (mutes the microphone);
however you can still hear the caller.
• During a call press the Mute button
(the Mute button is illuminated in red)
On the Telstra 450 phone the Mute icon
appears on the phone screen
• To turn Mute off, press the Mute button
6. Transferring a Call
Transfer call - Blind
Blind Transfer enables you to transfer a call
to another party with announcing the call
prior to transfer.
• During a call press the Trnsfer soft key
or the Transfer button
The Telstra 450 phone does not have a
Transfer button
• Press the Blind soft key
• Enter the transfer destination number
Your call is automatically transferred
Transfer call - Supervised
Supervised Transfer enables you to transfer
a call to another party with consultation.
• During a call press the Trnsfer soft key
or the Transfer button
(The Telstra 450 phone does not have a
Transfer button)
• Enter the transfer destination number
• Press the Send soft key (if dialling
internally, to reduce the time delay)
 
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Summary of Contents for Telstra 450

  • Page 1 • When a line is in use the light next to the line button is solid green light Telstra 450/550/560/650/670 IP Telephony Features Guide – May 2011 Page 1 of 9...
  • Page 2 Call Forward Always Call Forward No Answer deactivation The Telstra 450 phone does not have a Do To forward all your calls to another number • Press the Forward soft key Not Disturb button Call Forward Always activation •...
  • Page 3 • Scroll down to the Contact field and To view the Call History via the Menu enter the phone number button • Press Save to confirm changes • Press the Menu button Telstra 450/550/560/650/670 IP Telephony Features Guide – May 2011 Page 3 of 9...
  • Page 4: Backlight Display

    • Press the Back soft key to return to the • Select the Settings (or press 3) Backlight display previous screen • Select the Basic (or press 1) To change the Backlight display of the Telstra 450/550/560/650/670 IP Telephony Features Guide – May 2011 Page 4 of 9...
  • Page 5 • Press 1 to access your voice mailbox Voice Portal extension • Press 2 to change your mailbox Busy • Press the star key (*) during the greeting greeting Telstra 450/550/560/650/670 IP Telephony Features Guide – May 2011 Page 5 of 9...
  • Page 6 * Go to the CommPilot Voice Portal 4…Return to previous message • Type the phone number to forward calls # Repeat this menu when you are on the phone 5…Play the message envelope Telstra 450/550/560/650/670 IP Telephony Features Guide – May 2011 Page 6 of 9...
  • Page 7: Call Forwarding Always To Voice Mail Activation

    The directed call pickup is made and the • Replace the telephone handset call is connected assigned code #21 Replace the telephone handset • The Call Forwarding Always to Voice Mail service is off Telstra 450/550/560/650/670 IP Telephony Features Guide – May 2011 Page 7 of 9...
  • Page 8 The Call Waiting service will be back on • Lift the telephone handset, enter the after the next outgoing phone call assigned code *77 To deactivate Anonymous Call Rejection per call Telstra 450/550/560/650/670 IP Telephony Features Guide – May 2011 Page 8 of 9...
  • Page 9 With a shared line location being deactivated, it has no effect on th e ability to originate calls, i.e. outbound calls can still be made from that line location. Telstra 450/550/560/650/670 IP Telephony Features Guide – May 2011 Page 9 of 9...

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