Telstra IP Telephony 450/550/560/650/670 Handset Features Guide
1. Adjusting the Ringer, Handset/Headset
Volume
•
Press the (+) or (-) volume key to adjust
the volume to the desired level: on hook
adjusts ring volume; off hook adjusts
handset/ headset/speaker
2. Calling
Placing a Call
On-hook dialling
•
Enter the required number and press the
Dial soft key or lift the handset, OR
•
Lift the handset and enter the required
number
Answering a Call
•
Lift the handset OR
• Press the Answer soft key OR
• Press the green light on the ringing line
• Pressing the Reject soft key will send the
call directly to voicemail. (If you do not
have voicemail your caller will hear an
engaged tone)
Ending a Call
•
Hang up the handset OR
• Press the EndCall soft key
3. Lights on the phone
•
When a line is in use the light next to
the line button is solid green light
Telstra 450/550/560/650/670 IP Telephony Features Guide – May 2011
•
When a call is on Hold the light next to
the line button will flash red
4. Placing a Call on Hold
• Press the Hold soft key or the Hold
button
To return to the call
• Press the Resume soft key or the Hold
button
To make another call while the original
caller is on hold
•
Press the New Call soft key
• Enter the required number
If multiple calls are on hold
• Use the scroll key to select the desired
call
• Press Resume
To join all three parties onto an impromptu
conference call
• With 2 calls in progress (1 call on hold
and 1 call active)
• Press More soft key
• Press Join
5. Muting a call
Muting a call prevents the caller from
hearing you (mutes the microphone);
however you can still hear the caller.
• During a call press the Mute button
(the Mute button is illuminated in red)
On the Telstra 450 phone the Mute icon
appears on the phone screen
• To turn Mute off, press the Mute button
6. Transferring a Call
Transfer call - Blind
Blind Transfer enables you to transfer a call
to another party with announcing the call
prior to transfer.
• During a call press the Trnsfer soft key
or the Transfer button
The Telstra 450 phone does not have a
Transfer button
• Press the Blind soft key
• Enter the transfer destination number
Your call is automatically transferred
Transfer call - Supervised
Supervised Transfer enables you to transfer
a call to another party with consultation.
• During a call press the Trnsfer soft key
or the Transfer button
(The Telstra 450 phone does not have a
Transfer button)
• Enter the transfer destination number
• Press the Send soft key (if dialling
internally, to reduce the time delay)
Page 1 of 9
Need help?
Do you have a question about the 450 and is the answer not in the manual?
Questions and answers