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Telstra T42G Quick Start Manual
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Telstra T42G Quick Start Manual

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QUICK START
GUIDE FOR YOUR
TELSTRA T42G
TM
DOT(DIGITAL OFFICE TECHNOLOGY)

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Summary of Contents for Telstra T42G

  • Page 1 QUICK START GUIDE FOR YOUR TELSTRA T42G DOT(DIGITAL OFFICE TECHNOLOGY)
  • Page 2 (available in metro areas only) for a fee of $165. Additional sessions are also available, charges apply. See back cover for booking details. To find out more, contact our support team at telstra.com/dot/support or call 1300 733 572 (9am – 5pm, Mon – Fri)
  • Page 3 WHAT’S INSIDE Let’s get started Handset legend Your Telstra T42G Getting connected Your contacts MessageBank Basic call features...
  • Page 5 LET’S GET STARTED Your package contains the following:  Telstra T42G IP Phone  Telstra T42G Phone Stand  Power Adapter  Ethernet Cable  This Quick Start Guide...

  • Page 6: Handset Legend

    HANDSET LEGEND Icon Description Network is unavailable Registered successfully Register failed Registering Hands-free speakerphone mode Handset mode Headset mode Voice Mail Auto Answer Do Not Disturb Call Hold Call Mute...
  • Page 7 Icon Description Ringer volume is 0 Keypad Lock Alphanumeric input mode Numeric input mode Multi-lingual lowercase letters input mode Multi-lingual uppercase letters input mode Multi-lingual uppercase and lowercase letters input mode Call Forward/Forwarded Calls Missed Calls Received Calls Placed Calls...
  • Page 8 YOUR TELSTRA T42G Message Light Indicates phone power and some feature status. Mute Key Presses to activate the mute mode. Headset Key Presses to activate the headset mode. MessageBank Key Presses to access Messagebank. Redial Key Presses twice to dial out a last dialled number.
  • Page 9 Scrolls through the displayed information. Confirms actions or answers incoming calls. Cancels actions or rejects incoming calls.

  • Page 10: Getting Connected

    GETTING CONNECTED Set up your Telstra T42G IP Phone Fig 1  Turn your phone over to expose the ports on the back of the unit.  Attach the stand (fig 1) to the phone.
  • Page 11 Fig 2  Connect the handset cable to the handset port on the phone (fig 2).  Optional – Wired Headset: Connect the wired headset to the headset port on the phone (fig 2). Connect the EHS36 to the EHS port on the phone (fig 2).
  • Page 12 Set up your power and the network connection (2 options) Fig 3 Connect via AC power:  Ensure the power source is turned OFF.  Plug the Power Adapter (DC5V) into the power source.  Connect the Power Adapter (DC5V) to the DC5V port on the back of the phone (Fig 3).
  • Page 13 Fig 4 Connect via Power Over Ethernet (PoE):  Connect the Ethernet cable to the Internet port on the back of the phone and an available Ethernet port on a compatible DOT router / switch* (Fig 4).  Optional – PC Connection: Connect one end of the second Ethernet cable to the LAN port on the user’s PC and the other end to the PC port on the phone.
  • Page 14 Set up your User Profile The user profile must be set-up before you can use the phone. Fig 5  During startup, the LCD screen will display “Welcome... Initialising... Please wait” for ~2 minutes, and the message light will flash a solid red. ...
  • Page 15 Refer to the Configuration Summary that was sent to your DOT registration email. Refer to section “Device type: T42G” for your User ID and Password. Enter your User ID when prompted for “User Name”.
  • Page 16 Fig 7  Using the soft key, select “OK”. The LCD screen will revert to the home display screen (Fig 7) – your phone is ready for use.

  • Page 17: Your Contacts

    YOUR CONTACTS Search and call a saved contact:  To access your Phone Directory: select –  Optional – search by name: Select and type the complete or partial name of the contact you wish to call.  Use the navigation keys to scroll up or down and highlight the desired contact.
  • Page 18 Place a call from your Call History: To access Call History:  From the Home screen, use navigation keys to scroll up.  Select desired Call History type: Placed, Missed, Recceived.  From Home screen, select “Menu”.  Using keypad, press “6” (or scroll to “6. History type” and select “Enter”).
  • Page 19 Save a number / edit a contact from your Call History: To access Call History:  From the Home screen, use navigation keys to scroll up.  Select applicable Call History type: Placed, Missed, Recceived.  From Home screen, select “Menu”. ...
  • Page 20 MESSAGEBANK Set up your MessageBank:  Using keypad, press “101” and ; or press on your phone to connect to MessageBank.  Follow the prompts to set up your MessageBank greeting, etc. Access your MessageBank: The message light on your phone will flash to indicate new messages. ...

  • Page 21: Basic Call Features

    BASIC CALL FEATURES Call Transfer These are 2 ways to transfer calls: Blind or Supervised. Blind Transfer – Transfer the call to another handset without announcing the call the other party.  Whilst on an active call, press  Dial the number you are transferring to. ...
  • Page 22 Call Park Call Park allows you to park a line by placing a call on hold and pick-up the call from any other phones in the office.  To place an active call on hold, press or press *68 using the keypad.
  • Page 23 Group Call Pickup Group Call Pickup enables calls that are ringing on another phone to be answered from any other phone in the office.  When another phone within the office is ringing, press * Note: Group call pickup code (*98) should already be pre-configured on the phone.
  • Page 24 Conference Calls Local Conference Call – a maximum of three parties (including the caller) can be on a conference call at any one time. To initiate a conference, add a third party to a call:  Whilst on an active call, press ...
  • Page 25 Network Conference Call – more than three parties (including the caller) can be on a conference call at any one time.  Whilst on a 3-way conference call, press  Enter the other party’s number, wait for the party to answer the phone.
  • Page 26 Book your bonus Mentoring session: Visit https://bookmentoring.telstra.com/book/index.php Email dotmentor@team.telstra.com (Include your first and last name, email address, mobile number, company name and phone no., DOT order no., Include State, Preferred appointment date and time, first and Last name, Email, Mobile No., Company name, Company phone no.