Alcatel 20-04C Manual page 38

•
Check the network strength
•
Make sure that the receiver, connector or
speaker on your phone is clean
I am unable to use the features described
in the manual
•
Check with your operator to make sure that
your subscription includes this service
•
Make sure this feature does not require an
ALCATEL ONE TOUCH accessory
When I select a number from my contacts,
the number cannot be dialed
•
Make sure that you have correctly recorded
the number in your file
•
Make sure that you have selected the country
prefix when calling a foreign country
I am unable to add a contact in my
contacts
•
Make sure that your SIM card contacts are not
full; delete some files or save the files in the
phone contacts
My callers are unable to leave messages
on my voicemail
•
Contact your network operator to check
service availability
I cannot access my voicemail
•
Make sure your operator's voicemail number is
correctly entered in "Messages\Voicemail"
•
Try later if the network is busy
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The flickering
standby screen
•
You have saved too many short messages on
your SIM card; delete some of them or archive
them in the phone memory
SIM card PIN locked
•
Contact your network operator to obtain the
PUK code (Personal Unblocking Key)
How to make your battery last longer
•
Make sure you follow the complete charge
time (minimum 3 hours)
•
After a partial charge, the battery level
indicator may not be exact. Wait for at least
20 minutes after removing the charger to
obtain an exact indication
•
Switch on the backlight upon request
I am unable to send and receive MMS
•
Check your phone memory availability as it
might be full
•
Contact your network operator to check
service availability and check MMS parameters
•
Verify the server centre number or your MMS
profile with your operator
•
The server centre may be swamped, try again
later
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