Samsung HT-F6550W User Manual page 54

Appendix
Symptom
Dolby Digital 5.1 CH
Surround Sound is not
produced.
The remote control does
not work.
• The disc is rotating but
no picture is produced.
• Picture quality is poor
and the picture is
shaking.
Audio language and
subtitles do not work.
The menu screen does
not appear even when the
menu function is selected.
The aspect ratio cannot be
changed.
• The product is not
working.
(Example: The power
goes out or a strange
noise is heard.)
• The Product is not working
normally.
You have forgotten the
rating level password.
Can't receive radio
broadcasts.
While listening to TV audio
through the Product, no
sound is heard.
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English
• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround
Sound is produced only if the disc is recorded with 5.1 channel sound.
• Is the audio language correctly set to Dolby Digital 5.1-CH in the information
display?
• Are you operating the remote within its operational range and within the proper
angle relative to the sensor?
• Are the batteries drained?
• Have you selected the mode (TV/BD) functions of the remote control (TV or BD)
correctly?
• Is the TV power on?
• Are the video cables connected properly?
• Is the disc dirty or damaged?
• A poorly manufactured disc may not be playable.
• Audio language and subtitles will not work if the disc does not contain them.
• Are you using a disc that does not contain menus?
• You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or
4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3 ratio only. Refer
to the Blu-ray Disc jacket and then select the appropriate function.
• Press and hold the remote control's 5 button for 5 seconds in STANDBY mode.
This will reset the unit.
- Using the RESET function will erase all stored settings.
Do not use this function unless necessary.
• With no disc in the product, press and hold the product's 5 button for longer
than 5 seconds. INIT appears on the display and all settings will return to the
default values.
Then, press the POWER button.
- Using the RESET function will erase all stored settings.
Do not use this function unless necessary.
• Is the antenna connected properly?
• If the antenna's input signal is weak, install an external FM antenna in an area with
good reception.
• If you press the OPEN/CLOSE ^ button while listening to TV audio using the
D. IN or AUX functions, the Blu-ray/DVD disc functions are turned on and the TV
audio is muted.
Check/Remedy