Troubleshooting - Samsung RR19 series User Manual

troubleshooting

PROBLEM
The appliance is not
operating at all or the
temperature is too
high or low.
The food in the
Refrigerator is
frozen.
There are unusual
noises.
The front corners
and sides of the
appliance are warm
and condensation
starts to form.
You can hear a liquid
bubbling in the
appliance.
There is a bad smell
inside the appliance.
There is a layer
of frost on the
appliances walls.
Condensation forms
on the inside wall of
the appliance and
around vegetables.
The lamps in the
freezer and
refrigerator are not
turned on.
SOLUTION
• Check that the power plug is correctly connected.
• Is the temperature control on the front panel correctly set?
• Is the appliance in direct sunlight or located near a heat source.?
If so, it may not be able to cool as well. Please put it in a place that is out of direct
sunlight and not near a heat source.
• Is the back of the appliance too close to the wall?
If so, it may not be able to cool sufficiently. Keep it an appropriate distance from the
wall.
• Is there too much food inside so that the food is blocking the outlet vent? To keep the
refrigerator at a suitable temperature, do not fill the refrigerator with too much food.
• Is the temperature control or control panel set to the coldest temperature?
• Is the surrounding temperature too low?
• Check if the appliance is installed on a stable and even floor.
• Is the back of the appliance too close to the wall?
• Have any foreign objects fallen behind or under the appliance?
• Is the noise coming from the compressor in the appliance?
• A ticking sound occurs when the various accessories contract or expand.
• Heat-proof pipes are installed in the front corners of the appliance to prevent
condensation from forming.
When the surrounding temperature rises, this may not always be effective.
However, this is not abnormal.
• In very humid weather, condensation may form on the outer surface of the appliance
when the moisture in the air comes into contact with the cool surface of the
appliance.
• This is the refrigerant, which cools the inside of the appliance.
• Has a food item spoiled?
• Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight.
• Clean out your Freezer periodically and throw away any spoiled food.
When cleaning the inside of the fridge, store food elsewhere and unplug the
appliance. Wipe with a dry dishcloth after 2-3 hours and then circulate air inside the
refrigerator.
• Are the air outlet vents blocked by food stored inside the Refrigerator?
• Space the food out as much as possible to improve ventilation.
• If the freezer drawer is not completely closed or is blocked, humidity from outside
may enter and cause severe frost to form.
• Food with a high water content is stored uncovered with a high humidity level or the
door has been left open for a long time.
• Store the food with a cover or in sealed containers.
• The lamps may not be turned back on if the doors of the freezer and refrigerator
remain opened side by side for 2 seconds or longer. Close the doors and then open
them again.
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