Grandstream Networks GXP 1160 User Manual
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Grandstream Networks GXP 1160 User Manual

Grandstream Networks GXP 1160 User Manual

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The Grandstream GXP 1160

User Guide

Cloud Net Ltd, 34 Green Lane,
Walsall, West Midlands, WS2 8HB
t: 01922 21 33 33
f: 01922 21 33 44
e: solutions@cloudnetuk.com
w: www.cloudnetuk.com
www.birchills.net

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Summary of Contents for Grandstream Networks GXP 1160

  • Page 1: User Guide

    Page The Grandstream GXP 1160 User Guide Cloud Net Ltd, 34 Green Lane, Walsall, West Midlands, WS2 8HB t: 01922 21 33 33 f: 01922 21 33 44 e: solutions@cloudnetuk.com w: www.cloudnetuk.com www.birchills.net...

  • Page 2: Table Of Contents

    Page 2 CONTENTS The Grandstream GXP1160 IP Phone User Manual Page Introduction Keys and Layout Getting started Accepting a call Making a call Ending a call Transferring a call Announced Transfer Blind Transfer Transfer to Mailbox Easy conference mode Call History Phone book Voicemail EasyDial+ Chrome Extension...

  • Page 3: Introduction

    Page 3 INTRODUCTION Thank you for choosing Birchills Telecom. This is the simplest and most powerful system on the market today. The system consists of two main elements - your IP Phone Handset and Cloud PBX and Portal– which are connected together by the power of the Internet.

  • Page 4: Keys And Layout

    Page 4 KEYS AND LAYOUT Message Waiting Indicator 3 Soft Keys Functions Displayed Above Phone Book Menu Keys Mail Hold Call Transfer Call Establish Conference CONF Send Bring up new line (Flash Key) Volume www.birchills.net...

  • Page 5: Getting Started

    Page 5 GETTING STARTED Plug the phone’s power supply into the mains and an Ethernet cable into the socket marked LAN (not PC) The phone boots and then it displays “Booting, starting DHCP” Once operational, it displays the date and time, Grandstream, and 2 soft keys. Your handset is ready for use. If the connection to the Internet is not present “NETWORK DOWN”...

  • Page 6: Transferring A Call

    Talk to recipient - ask for permission to transfer call If OK press Transfer Key then Flash Key -call is transferred If not OK then press Hold again to return to call You can see an announced transfer video on our GXP 1160 page here: https://www.birchills.net/grandstream-gxp-1160.html Blind Transfer How to perform a blind transfer with a Grandstream GXP 1160.

  • Page 7: Easy Conference Mode

    EASY CONFERENCE MODE Grandstream provide multiple ways of establishing and running a conference call. Here we concentrate on the easy conference mode. The GXP 1160 can support up to a 3 way conference which means that you and two others can conference.

  • Page 8: Call History

    Page 8 CALL HISTORY The phone maintains lists of received and dialled calls. If the call list capacity is full then the new call will replace the first call. To access the list press the central menu key and then select Call History. You can then select Answered Calls, Dialled Calls, or Transferred Calls.

  • Page 9: Voicemail

    Page 9 VOICEMAIL Voicemail Access Voicemail is enabled by default on all extensions. To access the facility press the Mail key Or *95 - access own mailbox Or *95xxx - access specific mailbox (where xxx is the 3-digit mailbox number) Or 0 - access any voicemail (will prompt for mailbox/password) If you have Voicemail enabled for your extension and you want to disable it, or if it is disabled and you wish to enable it, dial *950 from you extension phone keypad in order to change the status of your Voicemail.

  • Page 10: Easydial+ Chrome Extension

    Page 10 EASY DIAL+ CHROME EXTENSION What is EasyDial+ ? EasyDial+ is an extension which works within the Chrome browser from Google. When Easydial+ is running it works with the Cloud PBX and Portal and your phone to provide added services and features. It allows you to make calls on your extension, send SMS messages, access your company phone book and view recent calls.

  • Page 11: Network Services

    Page 11 NETWORK SERVICES These are services provided by the Birchills Telecom Cloud PBX and Portal network and are accessed by a sequence of * followed by a number. Shared Phone Book With Speed Dial To add numbers to your phone book log in to the Birchills Cloud PBX and Portal and select the Phone Book item from the main menu.

  • Page 12: Hotdesk-Get Calls On Another Extension

    Page 12 NETWORK SERVICES (CONTINUED) HotDesk—Receive calls on another extension To use the feature, you must already have your own extension on the system. Then, from another extension simply dial *78xxx, where xxx is your own 3-digit extension number. You will be prompted for your PIN, which can be set in the web portal, and immediately your calls will start ringing on this new extension.
  • Page 13 Page 13 Business class, hosted VoIP, is changing the face of telecoms. At the forefront of this revolution is Birchills Telecom. Whatever you want to say – it’s simpler and cheaper with Birchills.net – the simplest VoIP yet. Free cloud based PBX Most powerful feature set Quality VoIP hardware No long term contract...

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