Amulet Hotkey DXZC-AM User Manual

Amulet Hotkey DXZC-AM User Manual

Pcoip zero clients
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®
DXZC
MANUAL
S
E
ECURITY
DITION
DXZC-AM, DXZC-AMC
PCoIP Zero Clients
Revision 2.4
June 2016
HB-DXZC-0003

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Summary of Contents for Amulet Hotkey DXZC-AM

  • Page 1 ® DXZC MANUAL ECURITY DITION DXZC-AM, DXZC-AMC PCoIP Zero Clients Revision 2.4 June 2016 HB-DXZC-0003...
  • Page 2 PC-over-IP, PCoIP and the PCoIP logo are registered trademarks of Teradici Corp. Amulet Hotkey and ‘solutions you can bank on’ are registered trademarks of Amulet Hotkey Ltd. Other product names and company names listed within this document may be trademarks of their respective owners.
  • Page 3 Teradici website technical support pages. Amulet Hotkey Zero Clients are ready for use with VMware® View® version 4 and above. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 4: Table Of Contents

    2.2 Firmware revisions ..........8 5.4 Establish a new PCoIP session ......18 2.3 Change the default password .......8 Connect the DXZC-AM zero client to a host....19 2.4 IP and MAC addresses...........9 6.1 Automatic connections to a host PC or virtual 2.5 Power supply............9 desktop..............19...
  • Page 5: Introduction

    There are three essential features of PCoIP: Host rendering: PCoIP renders display images on the host PC ■ This manual uses ‘DXZC-AM’ as a generic term when referring to (or virtual machine). Host rendering preserves the PC all product models, including the standard DXZC-AM, which environment so applications perform as they should.
  • Page 6: About Pcoip Zero Clients

    Hotkey zero clients are small stand-alone devices. generate less heat, and often have a smaller footprint (Amulet Hotkey zero clients are the size of a small book). Users can interact with their desktops from any type of zero Also, because they are simple devices, zero clients require...
  • Page 7: About Pcoip Hosts

    IP network to the user’s PCoIP zero client. Amulet Hotkey PCoIP hosts are available in various form factors. Some install inside a PC while others are located near to a PC and connect to video, USB and audio ports using standard cables.
  • Page 8: Before You Start

    The DXZC-AMC is available in two models: patches are active in any deployment. The latest firmware DXZC-AM: This model has a network port that accepts a fiber ■ release and instructions on how to update the DXZC-AM are...
  • Page 9: Ip And Mac Addresses

    2.5 Power supply 2.7 LED status indicators Amulet Hotkey DXZC-AM zero clients are supplied with a mains The DXZC-AM and DXZC-AMC have status LEDs on the front and to DC power supply that self-senses the incoming voltage rear panels: (110-240VAC). This power supply has a locking DC connector for Front panel LEDs show the status of the PCoIP connection ■...
  • Page 10: Zero Client Management Tools

    DXZC-AM and DXZC-AMC Manual Security Edition Instructions for using a connection broker to connect your zero clients to hosts are available in the Teradici PCoIP® Zero Client and Host Administrator Guide (available to download from the Teradici support site). Note: For further information about using connection...
  • Page 11: Cooling Considerations

    Do not block the air vents. Do not install in a fully sealed enclosure. Note: Amulet Hotkey zero clients are passively cooled. It is a feature of these products that they run hot. Certain...
  • Page 12 DXZC-AM and DXZC-AMC Manual Security Edition Without these spacers, airflow is restricted and can cause higher than usual temperatures in some units. Important! Do not stack units without using spacers! www.amulethotkey.com | 12...
  • Page 13: Deployment Security

    3. Deployment security This section describes how to harden security for your DXZC-AM 3.2 Controlling the use of USB devices zero clients and how to configure event logging. It also covers secure disposal of DXZC-AM devices. Note: You must make these configuration changes using the Administrative Web Interface (AWI), which we 3.1 Physical inspection of the DXZC-AM enclosure...
  • Page 14: Event Logs

    If you intend to dispose of these devices, make sure you apply client unit before you deploy it to end-users. the factory reset, and that this reset has been effective, before The DXZC-AM and DXZC-AMC zero clients maintain a log of discharge. device activity and performance. The zero client supports the Syslog and NTP protocols to centralize and improve the accuracy of log data.
  • Page 15: Dxzc-Am/Dxzc-Amc Zero Client Features

    4. DXZC-AM/DXZC-AMC zero client features 4.1 Front panel Amber flash Unit is starting up Red flash Internal fault, or unrecognised or faulty 1 Mic socket. Microphone input on 3.5mm jack. SFP module 2 Headset socket. Stereo headset (combined headphones and Blue flash SFP fiber module;...
  • Page 16: Rear Panel

    3 Video output 1. DisplayPort connector. 4.2 Rear panel Video output 2. DisplayPort connector. 1 Network port. The DXZC-AM and DXZC-AMC zero clients have a socket that accepts an SFP module (not shown). SFP By default, the On Screen Display (OSD) displays on modules are available separately from Amulet Hotkey;...
  • Page 17: Setting Up The Dxzc-Am Zero Client

    5. Setting up the DXZC-AM zero client This section describes how to set up your DXZC-AM zero client. DXZC-AM front For port descriptions, see section 4. Important! Always connect the power supply last, after connecting the peripherals! 5.1 Connect the keyboard, mouse and monitors A zero client is always located near to the keyboard, mouse and monitors.
  • Page 18: Establish A New Pcoip Session

    Connection Types’ in the Teradici PCoIP® Zero Client and Host remember the last connected PCoIP host. This allows the Administrator Guide, available to registered users on the DXZC-AM to reconnect to the host when you start a new Teradici Support website. session.
  • Page 19: Connect The Dxzc-Am Zero Client To A Host

    For example, at the end of the day the user logs out of Windows, powers off their monitors, and presses the power switch on the DXZC-AM zero client to put it in standby. In the morning, the user presses the power switch on the zero client to bring it out of standby.
  • Page 20: Smart Card Authentication

    DXZC-AM and DXZC-AMC Manual Security Edition 6.4 Smart card authentication Applies to DXZC-AMC only. Depending on your security requirements, the integral smart card reader can be configured for pre-session or in-session The DXZC-AMC features an integral smart card reader that authentication: supports 5V, 3V and 1.8V smart cards, including support...
  • Page 21: Known Issue: Monitors Continually Revert To Incorrect Display Topology

    Windows operating Application Note 064, Display problems affecting TERA2 system. PCoIP systems, available on the Support > Downloads page of the Amulet Hotkey website, www.amulethotkey.com. An incorrect display topology is specified and enabled on the ■ zero client.
  • Page 22 DXZC-AM and DXZC-AMC Manual Security Edition Note: When the PCoIP session starts, the monitors Fix 1: Configure the correct display topology on each attached to the zero client may briefly go blank while zero client the PCoIP Host Driver Function updates the Windows...
  • Page 23 DXZC-AM and DXZC-AMC Manual Security Edition 4 In the Display Topology tab, clear the Enable Configuration 5 Disconnect then reconnect the PCoIP session. check box. 6 On the host PC, manually configure the display topology 5 Click OK or Apply.
  • Page 24: Technical Specifications

    USB connections DXZC-AM 4 x USB 2.0 Type A, including keyboard and mouse ports DXZC-AMC 3 x USB 2.0 Type A, including keyboard and mouse ports Note: USB 2.0 devices are supported, but not in high speed mode Network connection DXZC-AM Single SFP module: fiber or copper, up to 1Gbps.
  • Page 25 Storage: -10° to 60° C (15° to 145° F) Humidity 10% to 90% (non-condensing) Security The DXZC-AM, and DXZC-AMC have been evaluated by the CESG Commercial Product Assurance Scheme and approved for use at foundation grade for Remote Desktop v1.0. DXZC-AM 802.1X network authentication...

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