Usb Device Problems - Lenovo ThinkCentre E63z User Manual

Check with your software manufacturer to see if any updates are available. Many software manufacturers
make updates available from the World Wide Web.
Some application programs do not work as expected
Solutions:
• If you are having difficulty with performing a specific task within an application program, refer to the
help system for the program.
• If you are having difficulty with the Windows operating system or one of its components, refer to the
Windows help system.
• Check whether the problems are caused by a newly-installed application program.
1. Ensure that the software is compatible with your computer. Refer to the information supplied with the
software for more information.
2. Verify that other software works correctly on your computer.
3. Verify that the software you are using works on another computer.
• If you received any error messages while using the program, see the printed documentation that comes
with the program or the help system for solutions.
• Check if any updates are available from your manufacturer or Web site. Many software manufacturers
make updates available from the World Wide Web.
• If the software program used to work correctly, but does not work correctly now, do the following:
1. Open Control Panel by doing one of the following:
– For Windows 7: Click the Start button to open the Start menu, and then click Control Panel.
– For Windows 8.1: See "Accessing Control Panel on the Windows 8.1 operating system" on page
17.
– For Windows 10: Right-click the Start button to open the Start context menu, and then click
Control Panel.
2. View Control Panel using Large icons or Small icons, and then click Recovery ➙ Open System
Restore.
3. Follow the instructions on the screen.

USB device problems

This section provides solutions to USB device-related problems.
My USB device cannot be accessed
Solutions:
• Connect the USB cable from the USB connector to the USB device. If the USB device has its own power
cord, connect the power cord to a grounded electrical outlet.
• Turn on the USB device and keep the device online.
• Install any device drivers or application programs supplied with the USB device. Refer to the
documentation that comes with the USB device for more information.
• Detach and reconnect the USB connector to reset the USB device.
I cannot install the Windows 7 operating system using an external USB device
Solution: Go to http://www.lenovo.com/support to download and install USB drivers.
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ThinkCentre E63z User Guide