Troubleshooting - Philips HD7818 Manual

Frost-free storage
If the coffee machine has already been used and therefore has been flushed with water,
it may only be used and stored in a frost-free place to prevent it from becoming damaged.
Ordering accessories
To buy accessories or spare parts, visit www.shop.philips.com/service or go to your
Philips dealer. You can also contact the Philips Consumer Care Centre in your country
(see the worldwide guarantee leaflet for contact details).
Recycling
- This symbol means that this product shall not be disposed of with normal household waste
(2012/19/EU) (Fig. 23).
- Follow your country's rules for the separate collection of electrical and electronic products.
Correct disposal helps prevent negative consequences for the environment and human health.
Guarantee and support
If you need information or support, please visit www.philips.com/support or read the
separate worldwide guarantee leaflet.
The purchase of the Philips SENSEO coffee machine does not exhaust any of the rights of
®
Jacobs Douwe Egberts or Philips under any of their patents nor does it confer upon the
purchaser a licence under these patents.
Always return the machine to a service centre authorised by Philips for examination or repair.
Do not attempt to repair the machine yourself, otherwise your guarantee becomes invalid.

Troubleshooting

This chapter summarises the most common problems you could encounter with the machine.
If you are unable to solve the problem with the information below, visit www.philips.com/support
for a list of frequently asked questions or contact the Consumer Care Centre in your country.
Problem Cause
My coffee cup You did not flush the
overflows with machine before first use.
cold coffee.
The indicator light The machine is heating
flashes slowly. up.
The indicator There is not enough
light flashes water in the water
quickly. reservoir.
The float in the water
reservoir may be stuck.
The coffee is You have used the
not hot enough. machine for a longer
period without descaling.
The coffee Do not use cups that
temperature are too large.
in the cup
decreases
quickly.
I cannot open A temporary vacuum
the lid. has developed under
the lid.
The coffee Perhaps the sieve in the
machine centre of the pod holder
produces less is clogged.
coffee than
before.
I cannot close Perhaps a used coffee
the lid properly. pod is sticking to the
water distribution disc.
The coffee You may not have
is not strong used the right number
enough. of pods or may have
pressed the wrong
button.
The pod(s) may not
have been placed in the
pod holder properly.
You may have used the
same pod twice.
Perhaps you need a
different flavour.
The coffee is Perhaps you need a
too strong. different flavour.
Solution
Flush the machine before first use. When
the machine has emptied a complete water
reservoir, you can start to make a new coffee.
If this takes longer than two minutes, contact the
Philips Consumer Care Centre in your country.
Fill the water reservoir and make sure you
place the water reservoir properly into the
machine.
Empty the water reservoir and shake it a few
times to release the float. Clean the water
reservoir with hot water and some washing-up
liquid or in the dishwasher.
If these solutions do not solve the problem,
contact the Philips consumer Care Centre in
your country.
Perform the descaling procedure as described
in chapter 'Descaling'.
Use thin-walled cups. Thin-walled cups absorb
less heat from the coffee than thick-walled
cups.
You can preheat the coffee machine and cup
by brewing a cup of hot water first without
placing a coffee pod in the pod holder.
Switch off the coffee machine. Pull up the lever
and wait 24 hours before you open the lid. You
may need to use some force. Always make sure
the pod holders are clean and the sieve is not
clogged to prevent vacuum.
If the sieve is clogged, use a washing-up brush to
unclog the sieve. If you cannot unclog it properly
with the washing-up brush, put the pod holder
in the machine and descale the machine. Descale
the machine (see chapter 'Descaling').
If this is the case, remove the used pod.
Use 1 pod in combination with the 1-cup pod
holder and the 1-cup button. Use 2 pods in
combination with the 2-cup pod holder and
the 2-cup button.
Place the coffee pod(s) properly in the centre
of the pod holder, to prevent water from
escaping along the edge of the pod(s). When
you use two coffee pods on top of each other,
make sure that the convex sides of both pods
point downwards and press the pods lightly
into the pod holder. Make sure that the coffee
in the pod is distributed evenly.
Place a new pod in the pod holder to brew a
fresh cup of coffee.
If you prefer a more robust flavour, Senseo
coffee pods with a stronger blend are available.
If you prefer a milder flavour, Senseo coffee
®
pods with a milder blend are available.
Problem Cause
Water leaks You have not closed the
from the coffee lid properly.
machine.
You overfilled the water
reservoir.
The sieve in the centre
of the pod holder may
be clogged.
The sealing ring may be
stuck under the edge of
the distribution disc.
The machine has been
stored in a room that
was not frost-free.
Water drops on the
worktop may be the
result of placing the
water reservoir or
removing and removing
used pod(s).
DEUTSCH
Einführung
Herzlichen Glückwunsch zu Ihrem Kauf und willkommen bei Philips! Um die Unterstützung von Philips
optimal nutzen zu können, registrieren Sie Ihr Produkt bitte unter www.philips.com/welcome.
Mit SENSEO können Sie sich jederzeit eine perfekte Tasse Kaffee mit feiner Crema zubereiten.
®
Jede Tasse wird frisch gebrüht, sodass Ihr Kaffee stets ein ausgewogenes und volles Aroma
entfalten kann. Das SENSEO
mit portionsgerechten Kaffeepads, die mit fein gemahlenem Kaffee gefüllt und in verschiedenen
Röststufen und Geschmacksrichtungen erhältlich sind. Dieses perfekte Zusammenspiel garantiert
Ihnen einen optimalen Kaffeegenuss.
Kaffee in praktischen SENSEO
sind perfekt aufeinander abgestimmt, sodass sich das volle Aroma des Kaffees entfalten kann.
Für einen optimalen Kaffeegeschmack beachten Sie bitte die folgenden Anmerkungen:
Sauberes kaltes Wasser
Verwenden Sie täglich sauberes kaltes Wasser. Wenn die Kaffeemaschine drei Tage lang nicht in
Gebrauch war, lassen Sie vor dem nächsten Aufbrühen sauberes kaltes Wasser durchlaufen
(siehe Abschnitt "Spülen" im Kapitel "Reinigung").
Frische Kaffeepads
Verwenden Sie die speziell für Ihre SENSEO
Kaffeepads für ein weiches, volles Aroma. Die SENSEO
sie in einem Behälter aufbewahren.
Ein sauberes Gerät
Reinigen und entkalken Sie Ihre SENSEO
und "Entkalken"). Entfernen Sie gebrauchte Kaffeepads nach dem Brühen. Haben Sie ein Pad in der
Kaffeepadmaschine gelassen und diese eine Zeit lang nicht benutzt, sollten Sie das Gerät vor dem
erneuten Gebrauch einmal durchspülen (siehe Abschnitt "Spülen" im Kapitel "Reinigung").
Weitere Informationen über die Wichtigkeit des Entkalkens, Anweisungen zum Entkalken oder
den richtigen Entkalker finden Sie auf unserer Website www.philips.com/descale-senseo.
Allgemeine Beschreibung (Abb. 1)
1 Wasserbehälter
2 Padhalter für 1 Tasse°
3 Padhalter für 2 Tassen°°
4 Abdeckung des Kaffeeauslaufs
5 Kaffeeauslauf
6 Tassentablett
7 Abtropfschale
8 Betriebsanzeige
9 Auslaufventil
10 Dichtungsring
11 Sprühkopf
Wichtig
Lesen Sie diese Bedienungsanleitung vor dem
Gebrauch der Maschine aufmerksam durch, und
bewahren Sie sie für eine spätere Verwendung auf.
Gefahr
®
- Tauchen Sie die Maschine niemals in Wasser oder
andere Flüssigkeiten.
Solution
Close the lid properly and lock the lever.
Do not fill the water reservoir beyond MAX
level.
Check the pod holder. If the sieve is clogged, use
a washing-up brush to unclog the sieve. If you
cannot clean it properly with the washing-up
brush, put the pod holder in the machine and
descale the machine (see chapter 'Descaling').
Check if the sealing ring is stuck under the edge
of the distribution disc. If it is, pull it out from
under the distribution disc carefully.
Contact the Philips Consumer Care Centre in
your country
Check if the water drops on the worktop
are not the result of placing or removing the
water reservoir or removing used coffee pods.
Make sure that you do not remove the water
reservoir when the coffee machine is heating up.
This may cause water that normally ends up in
the water reservoir to leak out of the machine.
In all other cases, contact the Philips Consumer
Care Centre in your country.
System verbindet ein von Philips speziell entwickeltes Brühverfahren
®
Kaffeepads und das einzigartige SENSEO
®
Kaffeepadmaschine entwickelten SENSEO
®
Kaffeepads bleiben länger frisch, wenn Sie
®
Kaffeepadmaschine regelmäßig (siehe Kapitel "Reinigung"
®
Brühsystem von Philips
®
®