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Troubleshooting & Technical Support
There is no power.
•
Ensure the TV is plugged into a working electrical outlet.
•
Ensure the power cable is securely attached to the TV.
•
Press the Power/Standby button on the remote or on the
side of the TV to turn the TV on.
The power is on, but there is no image on the screen.
•
Ensure all cables are securely attached to the TV.
•
see your device's user manual for details.
•
Adjust Brightness, Contrast, or Backlight. See Adjusting the
Picture Settings on page 24.
•
Press the INPUT
input source.
The TV displays "No Signal."
•
Press the INPUT button on the remote control to select a
•
If you are using cable TV, satellite, or an antenna connected
directly to the TV, scan for channels. See Finding Channels
on page 39.
The buttons on the remote aren't working.
•
Ensure you are only pressing one button at a time.
•
Point the remote directly at the TV when pressing a button.
Replace the remote batteries with new ones. See Replacing
•
the Batteries on page 11.
The image quality is not good.
•
using digital sources. Connect your devices with HDMI
cables.
•
If you are using an antenna, the signal strength of the
channel may be low. Ensure your antenna is connected
securely to the TV and move the antenna around the room
or close to a window for the best signal.
The colors on the TV don't look right.
•
Adjust the Color and Tint settings in the Picture menu. See
Adjusting the Picture Settings on page 24.
Select a pre-set picture mode. See Adjusting the Picture
•
Settings on page 24. VIZIO recommends selecting the
Calibrated mode.
•
Check all cables to ensure they are securely attached.
The picture is distorted.
•
Nearby electrical devices may be interfering with the
TV. Separate the TV from electrical appliances, cars, or
•
Ensure all cables are securely attached.
I see "noise" or static on the screen.
•
When your TV's digital capabilities exceed a digital
broadcast signal, the signal is up-converted (improved) to
match your TV's display capabilities. This up-converting can
sometimes cause irregularities in the image.
•
If you are using an antenna, the signal strength of the
channel may be low. Ensure your antenna is connected
securely to the TV and move the antenna around the room
or close to a window for the best signal.
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