Troubleshooting - Philips HD9238 Manual

start/pause button.
Pull the pan out of the airfryer to check if the ingredients are
17
ready. (Fig. 18)
If the ingredients are not ready yet, simply slide the pan back into the
airfryer and add a few extra minutes to the set time.
Caution: Remove the lid wearing oven mitts or with a pot
holders. (Fig. 19)
To remove small ingredients (e.g. fries), press the basket release
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button (1) and lift the basket out of the pan (2). (Fig. 20)
After the cooking process, the pan, the basket and the ingredients are hot.
Depending on the type of ingredients in the airfryer, steam may escape
from the pan.
Lift the basket from the pan and empty its contents into a bowl or
19
onto a plate.
Note: Always make sure that you remove the basket from the pan before you
empty the basket, as there may be hot oil and rendered fat on the bottom of
the pan.
Tip: To remove large or fragile ingredients, use a pair of tongs to lift the
ingredients out of the basket (Fig. 21).
When a batch of ingredients is ready, the airfryer is instantly ready
20
for preparing another batch.
Note: If you want to prepare another batch, press the start/pause button.
The appliance starts operating at the settings you set before (temperature and
cooking time).
Note: If you prepare another batch within 30 minutes, it is not necessary to
preheat the appliance again.
Press the power on/off button to switch off the airfryer. (Fig. 9)
21
Cleaning (Fig. 22)
Clean the appliance after every use. Remove oil from bottom of pan after
use to prevent smoke.
Let basket, pan and inside of appliance cool completely before you start
cleaning.
Pan, basket and inside of appliance have a non-stick coating. Do not use
metal kitchen utensils or abrasive cleaning materials as this may damage
non-stick coating.
Unplug the appliance and let it cool down.
1
Note: Remove the pan to let the appliance cool down more quickly.
Follow the cleaning instructions in the cleaning table.
2
If necessary, clean heater with a cleaning brush to remove any food
3
residue.
Note: Make sure no moisture remains behind on the control panel. Dry the
control panel with a cloth after you have cleaned it.
Note: This appliance has no other user-serviceable parts. For assistance in the
U.S. or Canada only, call 1-866-309-8817.
Storage
Unplug appliance and let it cool down.
1
Be sure all parts are clean and dry.
2
Push power cord into cord storage compartment.
3
Disposal
- For disposal or recycling information, please contact your local
authorities or visit www.recycle.philips.com (Fig. 23).

Troubleshooting

This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support or
(in the US or Canada only) call 1-866-309-8817 for assistance.
Problem Possible cause
The appliance The appliance is not
does not work. plugged in.
You have not
pressed the on/off
button.
Solution
Put the plug in the wall outlet
and check if the outlet is live.
Press the on/off button to switch
on the appliance.
Problem Possible cause
The The amount of
ingredients ingredients in the
fried with the basket is too big.
airfryer are not
done.
The set temperature
is too low.
The cooking time is
too short.
You used the
splatter-proof lid on
the basket.
The Certain types of
ingredients are ingredients need to
fried unevenly be shaken halfway
in the airfryer. through the cooking
time.
Fried foods You used a type of
are not crispy food to be prepared
when they in a traditional deep
come out of fryer.
the airfryer.
I cannot slide There are too many
the pan into ingredients in the
the appliance basket.
properly.
The basket is not
placed in the pan
correctly.
The splatter-proof
lid is not mounted
correctly on the
basket.
White You are preparing
smoke comes fatty ingredients.
out of the
appliance.
The pan still
contains greasy
residue from
previous use.
Marinade, liquid
or meat juices are
splattering in the
rendered fat or
grease.
Breading or coating
did not adhere
properly to the
food.
Home-made You did not soak
fries are fried the potato sticks
unevenly in the properly before you
airfryer. fried them.
You did not use the
right potato type.
Solution
Put smaller batches of ingredients
in the basket. Smaller batches
are fried more evenly. Do not
exceed MAX indication.
Set the temperature to the
required temperature setting.
Set the timer to the required
cooking time.
Increase the cooking time by a
few minutes if you fry with the
splatter-proof lid attached.
Ingredients that lie on top of
or across each other (e.g. fries)
need to be shaken halfway
through the cooking time.
Use food intended to be cooked
in an oven or lightly brush some
oil onto the food for a crispier
result.
Do not fill the basket beyond the
MAX indication.
Make sure the pan and basket
are placed correctly. Push the
basket down into the pan until
you hear it click.
The splatter-proof lid has to
engage when mounted on the
variety cooking basket.
When you fry fatty ingredients,
a large amount of oil or
rendered fat leaks into pan. The
oil or fat may cause white smoke
and the pan may heat up more
than usual. This does not affect
the appliance or the end result.
Midway through the cooking
process you can carefully pour
off any excess oil or rendered fat
from the pan and then continue
cooking. You can also place the
splatter-proof lid on the basket
and continue cooking.
White smoke is caused by greasy
residue heating up in the pan.
Make sure you clean the pan
properly after each use.
Place the splatter-proof lid on
the basket.
White smoke can be caused by
tiny pieces of airborne breading.
Press breading or coating to food
to ensure it sticks.
Soak the potato sticks in a bowl
for at least 30 minutes, take them
out and dry them with paper
towel.
Use fresh potatoes and be sure
they stay firm during frying.