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Amplifi AFi-HD Quick Start Manual

Home wi-fi system
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QUICK START GUIDE
TM
HOME WI-FI PERFECTED
™
MODEL: AFi-HD

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Summary of Contents for Amplifi AFi-HD

  • Page 1 QUICK START GUIDE HOME WI-FI PERFECTED ™ MODEL: AFi-HD...

  • Page 3: Package Contents

    Introduction Thank you for purchasing the AmpliFi HD Home Wi-Fi ™ System. This Quick Start Guide is designed to guide you through installation and also includes warranty terms. Package Contents Router Mesh Points (Qty. 2) Power Adapter Ethernet Cable Quick Start Guide...

  • Page 4: Hardware Overview

    Hardware Overview Router Front The front of the AmpliFi Router features an adjustable, full-color touchscreen display. The bottom of the AmpliFi Router features an adjustable LED that is fully lit by default when the Router is configured and ready for use.
  • Page 5 Router Back Four Gigabit Ethernet ports available to connect 10/100/1000 Mbps wired network devices to the Internet. Connects to the broadband modem provided by your ISP (Internet Service Provider). Reserved for future use. The Power Adapter connects to this port.
  • Page 6 Mesh Point Adjustable Antenna Signal LEDs Magnetic Connector Mesh Point Base...

  • Page 7: Installation

    Installation The AmpliFi Router can be installed using one of the following methods: • AmpliFi app for iPhone® • AmpliFi app for Android ™ • Connecting to the default AmpliFi wireless network (SSID) from a computer or tablet. App Users...
  • Page 8 If you are not using the app to install the AmpliFi Router, please skip step 1 and proceed to the following page. Launch the AmpliFi app. iPhone Users: Ensure that Bluetooth is enabled. Android Users: Ensure that Wi-Fi is enabled.
  • Page 9 Power off your broadband modem.
  • Page 10 Connect one end of the Ethernet Cable to your broadband modem and the other end to the Internet port on the AmpliFi Router.
  • Page 11 Connect the Power Adapter to the power port on the AmpliFi Router.
  • Page 12 Connect the Power Adapter to a power outlet.
  • Page 13 Power on your broadband modem.
  • Page 14 App Users Follow the on-screen instructions to configure your AmpliFi Router.
  • Page 15 Non-App Users Perform the following steps: • Tap the touchscreen on the AmpliFi Router. • Use a computer or tablet to connect to the unique wireless network (SSID) displayed on the screen of your AmpliFi Router. Please connect to this...
  • Page 16 • Launch a web browser and a portal will appear. Enter a new name for your wireless network and create a wireless password. Click Save & Continue. • Connect to the new wireless network that you’ve created from your computer or tablet.
  • Page 17 Installing the Mesh Points For best performance, the Mesh Points should be placed in different directions between the Router and the areas farthest from the Router. Mesh multi-hop should only be used when necessary as performance will degrade with each hop. Best Performance Mesh Multi-Hop Mesh Point installation is optional and may not...
  • Page 18 Plug the Mesh Point into a power outlet. After about a minute, LEDs will reflect signal strength once the Mesh Point is connected to the Router.
  • Page 19 The Mesh Point antenna can be adjusted to provide optimal signal coverage for your location. Tip: If a Mesh Point is powered on and has been configured with the app but does not appear online, try relocating the Mesh Point closer to the Router.

  • Page 20: App Features

    App Features The system dashboard is displayed in the Devices window. It provides an overview of the AmpliFi Wi-Fi system Devices including network status, number of connected clients, and active download/upload speeds. Tap the Router to display/edit Router settings or tap a Mesh Point to display signal...
  • Page 21 Tap Stop at any time to turn off the guest network. Displays a list of connected clients and the AmpliFi device they are connected to. Tap a client device to see the client details. The Diagnose option will check your WAN link, IP settings, Internet connection, and Mesh Point status.

  • Page 22: 24/7 Live Chat Support

    Live chat support is available within the app, 24 hours a day, 7 days a week. Tap the icon in the upper left of the app and then tap Live Support. Live chat is also available at help.amplifi.com by selecting Chat with us in the bottom right.

  • Page 23: Resetting To Factory Defaults

    Use an Reset object such as a straightened paper clip or pin to press the Reset located on the bottom of the AmpliFi Router for approximately 10 seconds until the LED turns off. If the AmpliFi Router is reset, all Mesh Points should also be reset using the same method.

  • Page 24: System Specifications

    System Specifications Max. TX Power 26 dBm Radios MIMO Chains Speed 5.25 Gbps Range 20,000 sq. ft ESD/EMP Protection ± 24kV Air/Contact Buttons Reset Antennas (3) Dual-Band Antennas Display 1.6" (40.6 mm) Diagonal, 240 x 240, 212 ppi, G+F Touch, Full Color Wi-Fi Standard 802.11ac Power Save...

  • Page 25: Limited Warranty

    UBIQUITI NETWORKS’ facility freight prepaid in accordance with the RMA process of UBIQUITI NETWORKS. Products returned without an RMA number will not be processed and will be returned freight collect or subject to disposal. Information on the RMA process and obtaining an RMA number can be found at: www.amplifi.com/support/warranty.

  • Page 26: Limitation Of Liability

    Disclaimer EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED HEREIN, UBIQUITI NETWORKS, ITS AFFILIATES, AND ITS AND THEIR THIRD PARTY DATA, SERVICE, SOFTWARE AND HARDWARE PROVIDERS HEREBY DISCLAIM AND MAKE NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, REPRESENTATIONS, GUARANTEES, OR WARRANTIES OF MERCHANTABILITY, ACCURACY, QUALITY OF SERVICE OR RESULTS, AVAILABILITY, SATISFACTORY QUALITY, LACK OF VIRUSES, QUIET ENJOYMENT, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT AND ANY WARRANTIES ARISING FROM ANY COURSE OF DEALING, USAGE OR TRADE PRACTICE IN...
  • Page 27 Note Some countries, states and provinces do not allow exclusions of implied warranties or conditions, so the above exclusion may not apply to you. You may have other rights that vary from country to country, state to state, or province to province. Some countries, states and provinces do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitation may not apply to you.
  • Page 28 Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. The AmpliFi Router and Mesh Points have been approved by FCC under FCC ID: SWX-AFR (for Router); FCC ID: SWX-AFPHD (for Mesh Points) CAN ICES-3(B)/NMB-3(B) This Class B digital apparatus complies with Canadian CAN ICES-003.
  • Page 29 Le AMPLIFI Router et Mesh Points ont été approuvés par Industrie Canada en vertu IC : 6545A-AFR ( pour le routeur ) ; IC : 6545A-AFPHD ( pour Mesh Points ). Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.
  • Page 30 RoHS/WEEE Compliance Statement English European Directive 2012/19/EU requires that the equipment bearing this symbol on the product and/ or its packaging must not be disposed of with unsorted municipal waste. The symbol indicates that this product should be disposed of separately from regular household waste streams. It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities.
  • Page 31 Español La Directiva 2012/19/EU exige que los equipos que lleven este símbolo en el propio aparato y/o en su embalaje no deben eliminarse junto con otros residuos urbanos no seleccionados. El símbolo indica que el producto en cuestión debe separarse de los residuos domésticos convencionales con vistas a su eliminación.

  • Page 32: Declaration Of Conformity

    Declaration of Conformity Česky UBIQUITI NETWORKS tímto prohlašuje, že toto UBIQUITI NETWORKS zařízení, je ve shod se [Czech] základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Hermed, UBIQUITI NETWORKS, erklærer at denne UBIQUITI NETWORKS enhed, er i [Danish] overensstemmelse med de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Nederlands Hierbij verklaart UBIQUITI NETWORKS, dat deze UBIQUITI NETWORKS apparaat, in [Dutch]...
  • Page 33 Latviski Ar šo, UBIQUITI NETWORKS, deklarē, ka UBIQUITI NETWORKS ierīce, ir saskaņā ar būtiskajām [Latvian] prasībām un citiem attiecīgiem noteikumiem Direktīvā 1999/5/EK. Lietuviškai UBIQUITI NETWORKS deklaruoja, kad šis UBIQUITI NETWORKS įrenginys atitinka esminius [Lithuanian] reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Malti Hawnhekk, UBIQUITI NETWORKS, tiddikjara li dan il-mezz UBIQUITI NETWORKS huwa konformi [Maltese]...
  • Page 34 ©2016 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, ULabs, the ULabs logo, AmpliFi, and Home Wi-Fi Perfected are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S.

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