Samsung J3 Service Manual page 32

OR ANY SERVICE(S) FOR WHICH YOU WERE BILLED, BUT
IF YOU WISH TO PRESERVE YOUR RIGHT TO BRING AN
ARBITRATION OR SMALL CLAIMS CASE REGARDING SUCH
DISPUTE, YOU MUST WRITE TO US AT THE CUSTOMER
SERVICE ADDRESS ON YOUR BILL, OR SEND US A
COMPLETED NOTICE OF DISPUTE FORM (AVAILABLE AT
VERIZONWIRELESS.COM), WITHIN THE 180-DAY PERIOD
MENTIONED ABOVE. IF YOU DO NOT NOTIFY US IN WRITING
OF SUCH DISPUTE WITHIN THE 180-DAY PERIOD, YOU WILL
HAVE WAIVED YOUR RIGHT TO DISPUTE THE BILL OR SUCH
SERVICE(S) AND TO BRING AN ARBITRATION OR SMALL
CLAIMS CASE REGARDING ANY SUCH DISPUTE.
What Are My Rights for Dropped Calls or Interrupted
Service?
If you drop a call in your Coverage Area, redial. If it's answered
within 5 minutes, call us within 45 days, and we'll give you a
1-minute airtime credit. Please be aware that these are your
only rights for dropped calls or interrupted Service.
About My Payments
If you're a Prepaid customer, you may replenish your balance
at any time before the expiration date by providing us with
another payment. Your balance may not exceed $1,000 and you
may be prevented from replenishing if your balance reaches
$1,000. We will suspend service when your account reaches the
expiration date and any unused balance will be forfeited.
We may charge you up to $25 for any returned check.
What If My Wireless Device Gets Lost or Stolen?
We're here to help. It's important that you notify us right away,
so we can suspend your Service to keep someone else from
using it.
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