Table of Contents
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Table of Contents
Related Manuals for VeriFone e105
Summary of Contents for VeriFone e105
- Page 1 Installation Guide * * * * VeriFone Part Number DOC087-183-EN-A, Revision A...
- Page 2 VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
Checking the Battery Status ........15 Connecting the e105 to a Mobile Device ......15 Attaching the Rubber Pad to the e105 . -
Page 4: Troubleshooting
H AP T ER Troubleshooting Keypad Does Not Respond Properly ....... . . 27 Guidelines Transactions Fail to Process . -
Page 5: Preface
REFACE This guide is your primary source of information for setting up the e105. Audience This guide is useful for anyone installing an e105 device. Basic descriptions of the device features are also provided. Organization This guide is organized as follows: •... -
Page 6: Conventions And Acronyms
Credit and Finance Information System Europay, MasterCard, and Visa International Organization for Standardization Japanese Industrial Standard Light Emitting Diode Merchandise Return Authorization Payment Card Industry PIN Entry Device Series Current Universal Serial Bus VeriFone Part Number 105 I NSTALLATION UIDE... - Page 7 REFACE Conventions and Acronyms 105 I NSTALLATION UIDE...
- Page 8 REFACE Conventions and Acronyms 105 I NSTALLATION UIDE...
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Page 9: Hapter
Overview This chapter provides a brief description of the e105. The e105 is a payment device that works on mobile devices with iOS and Android system. The e105 is equipped with a magnetic stripe card reader, EMV smart card reader, a secure PIN pad, and an embedded rechargeable battery for performing electronic payment transactions using mobile based payment environments. -
Page 10: Features And Benefits
• Remaining battery capacity indicator • Charging indicator Features and e105 devices provide the right combination of features and functions including a Benefits double-track magnetic stripe card reader, smart card reader, and an integrated PIN pad. Exceptional Ease of •... -
Page 11: Hapter
HAPTER Setup This chapter describes the following setup procedures for the e105: • Usage Guidelines • Unpacking the Shipping Carton • Examining Device Features • Understanding the LED Color Behavior • Checking the Battery Status • Connecting the e105 to a Mobile Device •... -
Page 12: Usage Guidelines
Do not use the e105 near water or in moist conditions. WARNING Due to risk of shock or damage, do not use the e105 near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. -
Page 13: Unpacking The Shipping Carton
Open the shipping carton and carefully inspect its contents for possible tampering Shipping Carton or shipping damage. The e105 is a secure product and any tampering can cause it to cease to function or to operate in an unsecured manner. -
Page 14: Understanding The Led Color Behavior
ETUP Understanding the LED Color Behavior Understanding The e105 consists of 4 LEDs. The first and last LEDs act as indicators while the the LED Color other LED provide PIN entry guidance for the user. Behavior Table 3 LED 1 and LED 4 Status Indicators... -
Page 15: Checking The Battery Status
LED 1 Blue Solid Connecting the To connect to a mobile device, position the e105 on top of the mobile device with e105 to a Mobile the screen facing backward. Insert the audio plug on the e105 to the mobile Device device’s audio jack in a smooth, continuous motion until it seats firmly. -
Page 16: Attaching The Rubber Pad To The E105
Figure 4 Attaching the rubber pad to the e105 Removing the e105 To remove the e105, hold the e105 firmly on both sides and then pull the device upwards. * * * * Figure 5... -
Page 17: Relocating The Audio Plug
ETUP Connecting the e105 to a Mobile Device Relocating the The e105 works on various mobile devices running on iOS and Android system. Audio Plug To accommodate different audio jack configurations, you can relocate the audio plug on the e105 to support these devices. -
Page 18: Charging The E105
ETUP Charging the e105 Charging the Use the Micro-USB cable to connect the e105 to a computer or a USB wall mount e105 charger to charge the battery. NOTE You can also upgrade the e105 software when connected to a computer. -
Page 19: Manually Resetting The E105
In cases where the e105 fails to respond properly, place a paper clip or a similar Resetting the tool in the hole located at the bottom of the e105 to press the Reset Button inside e105 to reset the device. -
Page 20: Using The Magnetic Stripe Reader
ETUP Using the Magnetic Stripe Reader Using the Use the magnetic stripe reader, located on top of the e105, to conduct credit and Magnetic Stripe debit card transactions. Reader To Conduct a Credit Position the magnetic card in the card reader, with the magnetic stripe facing or Debit Card backward, away from the e105. -
Page 21: Hapter
HAPTER Specifications This chapter discusses power requirements, dimensions and other specifications of the e105 device. Power Charging via Micro-USB to computer system or power adapter only: • Input Rating (Power Adapter): 5 VDC, 500 mA. • Supports Micro-USB 5V/200mA charging Temperature and •... - Page 22 PECIFICATIONS External Dimensions 105 I NSTALLATION UIDE...
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Page 23: Hapter
HAPTER Maintenance The e105 device has no user-maintainable parts. Cleaning the To clean the device, use a clean cloth slightly dampened with water and a drop or Device two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner. - Page 24 AINTENANCE Cleaning the Device 105 I NSTALLATION UIDE...
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Page 25: Hapter
Monday - Friday, 8 A.M. - 8 P.M., Eastern time • International – Contact your VeriFone representative Returning a Before returning the e105 to VeriFone, you must obtain a Merchandise Return Device for Authorization (MRA) number. The following procedure describes how to return Service one or more e105 for repair or replacement (U.S. -
Page 26: Battery Pack Instructions
You will be issued MRA number(s) and the fax will be returned to you. NOTE One MRA number must be issued for each e105 you return to VeriFone, even if you are returning several of the same model. Describe the problem(s) and provide the shipping address where the repaired or replacement unit must be returned. - Page 27 • If the problem persists, contact your local VeriFone representative. • Place a paper clip or a similar tool in the hole located at the bottom of the e105 to press the Reset Button inside to reset the device. Transactions There are several reasons why the terminal may not be processing transactions.
- Page 28 Perform a test transaction using several different smart cards to ensure the problem is not a defective card. • Ensure that the card is inserted correctly and that the card is not removed prematurely. • Contact your VeriFone distributor or service provider. 105 I NSTALLATION UIDE...
- Page 29 ROUBLESHOOTING UIDELINES Transactions Fail to Process 105 I NSTALLATION UIDE...
- Page 30 VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA Tel: (800) VeriFone (837-4366) www.verifone.com e105 Installation Guide VeriFone Part Number DOC087-183-EN-A, Revision A...