Samsung 305PN50550 User Manual page 66

Troubleshooting
If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, call your nearest Samsung service center.
Possible Solution Problem
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Poor picture quality. : Try another channel.
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Adjust the antenna.
: Check all wire connections.
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Poor sound quality. : Try another channel.
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Adjust the antenna.
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No picture or sound. : Try another channel.
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Press the SOURCE button.
: Make sure the TV is plugged in.
: Check the antenna connections.
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Make sure the MUTE button is off.
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No sound or sound is too low at : First, check the volume of units connected to your TV (digital broadcasting receiver,
maximum volume. : DVD, cable broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.
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Picture rolls vertically.
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Check all connections.
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The TV operates erratically.
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Unplug the TV for 30 seconds, then try operating it again.
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Remote control malfunctions : Replace the remote control batteries.
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Clean the upper edge of the remote control (transmission window).
: Check the battery terminals.
: Press the TV button to put your remote control in the TV mode.
: Make sure the remote has batteries.
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Digital broadcasting screen problem. : Please check the digital signal strength and antenna input.
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The image is too light or too dark. : Adjust the Brightness and Contrast.
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The visual qualities of digital : The visual qualities of digital channels may vary depending on the original production
channels vary.
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method (analog or digital).
: - If the original production method is digital: High visual quality.
: - If the original production method is analog: The digital program displayed on the
: screen is originally an analog program which has been converted to digital.
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Screen is black and power indicator : On your computer; check the Power and Signal Cable.
light blinks steadily. : The TV is using its power management system.
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: On your equipment check (STB, DVD, etc) ; Power and Signal Cable.
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The TV is using its power management system.
: Press the Source button on the panel or remote control.
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Turn the TV off and on.
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Although the TV caption shows HD, : The HD(High Definition) caption that appears when switching channels or when
the visual quality is not satisfactory.
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pressing the Information button on the remote control means the selected channel is
: a digital channel. If the broadcasting station converts an analog signal into digital and
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The distorted picture appears in the : If Screen Fit is selected in some external devices, a distorted picture may appear in
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Pixels are visible on the screen. : There may be few bright or dark pixels on the screen.
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A distorted picture appears in the : This appears when you press and hold the EXIT button for a while. The product
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This Plasma panel uses a panel : However, there may be few bright or dark pixels on the screen. These pixels will have
consisting of sub pixels (6,220,800)
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no impact on the performance of the product.
which require sophisticated :
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