Philips FC9071/03 Important Information Manual page 6

ENGLISH
6
Guarantee and support
If you need information or support, please visit www.philips.com/support or read the separate
worldwide guarantee leaflet.
Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, visit www.philips.com/support
for a list of frequently asked questions or contact the Consumer Care Centre in your country.
Problem
The suction
power is
insufficient.
When I use my
vacuum cleaner I
sometimes feel
electric shocks.
Specific types
only: The
infrared remote
control does not
function.
Possible cause
The dustbag is full.
The filters are dirty.
The suction power is
set to a low setting.
The nozzle, tube or
hose is blocked up.
Your vacuum cleaner
builds up static
electricity. The lower
the air humidity, the
more static electricity
the appliance builds
up.
The batteries do not
make full contact or
have not been
inserted properly.
The batteries are
empty.
Solution
Empty the reusable dustbag or replace the
disposable dustbag.
Clean or replace the filters.
Increase the suction power with the regulator on
the appliance or on the handgrip.
To remove the obstruction, disconnect the
blocked-up item and connect it (as far as possible)
the other way around. Switch on the vacuum
cleaner to force the air through the blocked-up item
in opposite direction.
Discharge the appliance by frequently holding the
tube against other metal objects in the room (for
example the legs of a table or chair, a radiator etc.).
You can also raise the air humidity level in the room.
Remove the lid of the battery compartment and
insert the batteries correctly. Make sure the - and +
poles point in the right direction.
Replace the batteries. You can continue to vacuum
but you cannot use the remote control to increase
or decrease the suction power or to switch off the
appliance. To switch off the appliance, press the on/
off button on the appliance.