AMX vision2 V8.4 Instruction Manual
AMX vision2 V8.4 Instruction Manual

AMX vision2 V8.4 Instruction Manual

Video management and distribution
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IN STR U CT IO N MAN U AL
2
®
V I S I O N
V 8 . 4
VI DE O MA NAGEMENT A ND DISTR IBUTI ON

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Summary of Contents for AMX vision2 V8.4

  • Page 1 IN STR U CT IO N MAN U AL ® V I S I O N V 8 . 4 VI DE O MA NAGEMENT A ND DISTR IBUTI ON...
  • Page 2 This Limited Warranty and Disclaimer extends only to products purchased directly from AMX or an AMX Authorized Partner which include AMX Dealers, Distributors, VIP’s or other AMX authorized entity. AMX warrants its products to be free of defects in material and workmanship under normal use for three (3) years from the date of purchase, with the fol- lowing exceptions: •...
  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS! 1) READ these instructions. 2) KEEP these instructions. 3) HEED all warnings. 4) FOLLOW all instructions. 5) DO NOT use this apparatus near water. 6) CLEAN ONLY with dry cloth. 7) DO NOT block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) DO NOT install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  • Page 4 Grounding straps, conductive smocks, and conductive work mats are specifically designed for this purpose. Anyone performing field maintenance on AMX equipment should use an appropriate ESD field service kit complete with at least a dissipative work mat with a ground cord and a UL listed adjustable wrist strap with another ground cord WARNING: Do Not Open! Risk of Electrical Shock.
  • Page 5: Table Of Contents

    Table of Contents Table of Contents Overview ......................1 Live Channels ........................1 Vision2 Services ....................... 1 Components of a Vision2 system ..................1 Format Compatibility......................2 Server Specifications......................2 Vision2 Expansion Storage....................3 V2-DISK-1210, 12 TB EXPANSION DISK KIT ..................3 STB-04 Set-Top Box ......................
  • Page 6 Accessing a Vision2 Server Directly (Troubleshooting Only) ........20 Changing a Server’s Name ..................... 21 Removing a Slave Server ....................21 Licensing ......................22 AMX License Manager ..................... 22 Select A License Server ........................23 Search the Network for License Servers ....................23 Select Licensing Option Dialog ......................24 Register License By Entitlement ID ......................
  • Page 7 Table of Contents Configuring a DVB Tuner Service ................... 46 Configure Tuner Hardware Settings..................... 46 Configure Tuner Multicast Settings...................... 46 Scan Tuner for Available Channels....................... 47 Transmit Selected Channels......................... 47 Channel To Transmit Table........................47 Archive Service ....................48 Setting Up an Archive..................... 48 Configuring a Standard Vision2 Server (non NAS) Archive ..............
  • Page 8 Table of Contents Manual Recording......................74 Scheduled Recording ..................... 75 Appendix A: Graceful Startup/Shutdown Procedure ........77 Overview ......................... 77 Shutdown ........................77 Startup/Restart ......................78 Troubleshooting ......................78 No TV signal on screen ......................... 78 No TV signal from Transmitter......................78 Appendix B - Backup and Restore Processes ..........79 Backup Procedure ......................
  • Page 9: Overview

    Overview Overview Vision is a sophisticated, fully-integrated video capture, management, and broadcast system for organizations and homeowners wanting a comprehensive, yet simple-to-use, IP video delivery solution. Vision offers live, scheduled, or on-demand video, all managed from a convenient web interface. Through the web interface, you can perform the following: Capture and encode content ...
  • Page 10: Format Compatibility

    Overview Format Compatibility The following tables list the formats that are compatible with Live channels and Video on Demand. Live Channel Compatibility Amino PC Client WMP Tablet Enzo MPEG-2/MPEG-2 TS H.264 (AVC)/MPEG-2 TS H.264 (AVC)/MP4 Video on Demand Compatibility Amino PC Client WMP Tablet Enzo...
  • Page 11: Vision2 Expansion Storage

    Overview Vision Expansion Storage The Vision Expansion Storage V2-STORAGE-2400 (FG3102-01) is an optional accessory that connects directly to your Master server to allow you to grow the storage capacity of your system. The Expansion Storage is shipped in a RAID configuration in order to provide resiliency in the event of a disk failure.
  • Page 12: Stb-04 Set-Top Box

    Overview STB-04 Set-Top Box The following table lists the specifications for the STB-04 Set-Top Box (FG3100-65): STB-04 Set-Top Box Specif ications Memory: 128MB Flash, 256MB RAM Power: • 5V DC at 1.5A via external power supply • Less than 8W typical usage (external supply input voltage 100-240V AC 50-60Hz 3A max) Front Panel LED: Power on/IR command received (Red)
  • Page 13: Using Vision2 Without A Dns Server

    Overview Using Vision2 without a DNS Server Using Vision with a DNS Server is recommended. If a DNS Server is not available, the hosts file will need to be edited on each Vision server and the names and IP addresses of all your Vision servers added.
  • Page 14: Wiring And Device Connections

    Wiring and Device Connections Wiring and Device Connections V2-Master Server Rear Panel Connections This section details the ports and connectors on the rear panel of the Vision Master server (FIG. 2). Output port Power connector LAN ports Vision Master Server Rear Panel FIG.
  • Page 15: Set-Top Box Connections

    Wiring and Device Connections FIG. 5 diagrams the RJ-45 pin-outs and signals for the LAN RJ-45 connector and cable. RJ-45 Wiring Diagram FIG. 5 Set-Top Box Connections The STB-04 Set-Top Box (FG3100-65) supports viewing the Live Channels from MAX CSE Encoders, Producers, Reflectors, or DVB Tuners.
  • Page 16: Installation

    Installation Installation This section provides instructions on how to install the different Vision accessories. Installing Master Server Accessories Optional accessories can be installed in the Master server for redundant power or for connection to an Archive server. Installing a Secondary Power Supply The V2-POWER-1100 (FG3106-PS) is a secondary power supply that can be used to add redundant power to FG3106-XX and FG3107-XX Vision Master Servers.
  • Page 17: Configuring The Set-Top Box

    Installation Set-Top Boxes communicate with Vision2 by "calling home" every 5 seconds. During this call the Set-Top Box updates Vision2 on its status and picks up any messages waiting for it from Vision2. For example, if a user sends an RS232 serial request, that message will wait with Vision2, the Amino Set-Top Box will call home up to 5 seconds later, then will send the RS232 request to the connected device, and the Set-Top Box will update the status 5 seconds after that.
  • Page 18 Installation Press enter again to confirm the new setting. The unit will prompt for the write password for modifying settings in the space provided (the default is snake). You will need to enter this password whenever you change settings. A new set of menus should now be visible. Select the info menu and check the software version. Ensure that Opera 10 version 2.34 or 2.5.2 is running (FIG.
  • Page 19 Installation Browser Homepage Set the browser home page for your set-top box to point to a page on your Vision2 master server: Use the arrow keys on the keyboard to access the Browser option, and press the right arrow cursor key to enter this page (FIG.
  • Page 20: Using The Remote Control

    Installation Using the Remote Control The set-top box includes a universal remote control to control the video display and navigate through the Vision menus. Not all buttons on the remote work with your Vision setup. While Vision supports Video on Demand (VoD), you can use only the Play, Pause, Stop, Fast-Forward, and Rewind features.
  • Page 21: Live Tv Feeds

    Installation Live TV Feeds The Live TV Feeds menu (FIG. 19) displays a listing of all Live Channels available in the Vision2 system. Use the remote control to scroll through the channels and press OK on the remote control to select and view a channel. See the Using the Remote Control section on page 12 for more information on using the remote.
  • Page 22 Installation Video Metadata FIG. 22 FIG. 23 displays an example of video on demand programming. While viewing video on demand programming, you can use the remote control to pause or stop the video stream. If you press OK on the remote control while a video is playing then a seek bar appears.
  • Page 23: Vision2 User Interface

    Vision2 User Interface Vision2 User Interface This section provides a brief overview of the Vision User interface under the following headings: Vision2 User Interface Requirements - Software and plugins needed to use Vision2  Accessing the Vision User Interface - Explains how to access the Vision2 User interface ...
  • Page 24: Vision2 Menu Structure

     Password - Vision2  NOTE: AMX recommends changing the default password. Connect via remote desktop to the Vision2 master server and change the password for the Administrator user account. The first time logging into a machine, the Vision interface will prompt you to make this server the master server.
  • Page 25: Menu And Archive Access Restrictions

    Vision2 User Interface Menu Structure View Live Channels (managed channels) created by Vision 2 Live Channels View Services and unmanaged channels (multicast video streams from external devices) Channel Order (Administrator only) Modify the order that Live Channels are shown to PC and Set top box users Manage MAX CSE Manage MAX CSE Encoder to display an analogue video source as part...
  • Page 26: View Live Channels

    Vision2 User Interface View Live Channels Vision Users can view all Live Channels configured in the system using the Live Channels > View Menu. The available live channels are listed in the right hand column (FIG. 28). You can watch selected channels by clicking on the channel name.
  • Page 27: Loading A Service And Service Locking

    Vision2 User Interface Enable the service by changing the Enable setting from Off to On (FIG. 30). In the majority of cases this will enable a multicast video stream which can be viewed in the Live Channels > View screen. A watch button will appear. Click it to jump directly to this screen.
  • Page 28: Server Management

    Using IE9 32bit on a PC with network access, navigate to http://<master server name>/v2.aspx. Login using the default administrator username and password (Administrator and Vision2 respectively). NOTE: AMX recommends changing the default settings. Select Manage System > Manage Servers using the menu system.
  • Page 29: Changing A Server's Name

    Find the server to delete and click the Delete icon. NOTE: This will lose access to any archives conf igured on the server. Note that the data is still present, contact AMX support to recover your data, Vision...
  • Page 30: Licensing

    AMX Software you have installed (FIG. 35). Select the product you want to license, in this case Vision and click Next to proceed to the Select License Server dialog where you can either specify an AMX license server on your network if one exists, or install one locally.
  • Page 31: Select A License Server

    Licensing Select A License Server Use the options in this dialog (FIG. 36) to install the AMX license Server application on this machine, or select an existing network license server. NOTE: Only one instance of Vision can be had per AMX license server, otherwise there may be problems with license contention.
  • Page 32: Select Licensing Option Dialog

    FIG. 37 Register License By Entitlement ID This option requires a valid Vision2 Entitlement ID (a license key obtained from AMX). Once this ID is obtained, proceed as follows: In the Licensing Options Menu click Register License by Entitlement ID.
  • Page 33: View Existing Licenses

    Upgrade License Upgrade your Vision2 license to add more services as follows: Obtain an Asset ID from AMX. A separate Asset ID is needed for each Service to upgrade. Connect to the Master Server. Click AMX License Manager on your master server desktop.
  • Page 34: Adding A License To A Vision2 Server

    System Licenses Table Columns Type License name Total Total number of licenses of this type - this is determined by your AMX license Number of licenses allocated to Vision 2 Servers Allocated Available Number of licenses of this type still available to allocate to Vision2 servers...
  • Page 35 Licensing Greater than 50MBits of VOD Bandwidth A maximum of 50 Max CSE Encoders and 9 other services with the following limitations: The server can have no more than 9 Reflector services.  The server can have no more than 6 Record services. ...
  • Page 36: Manage System

    Manage System Manage System We have already discussed two sub menus contained in the Manage System menu, Licensing and Managing Vision servers, Manage Servers and Manage Licensing. This section of the manual discusses the remaining sub menus. View Logs The view logs screen is used to view the logs for Vision2 services and for your Vision2 servers. The two types of log are: Service Logs - logs for specific Vision service ...
  • Page 37: User Interface Configuration

    Manage System User Interface Conf iguration The User Interface Conf iguration screen (FIG. 42) allows the administrator to configure the background screen and cursor colors, etc for Set-top box and tablet users. This is known as the template. There are two columns in this screen: On the left is a column used to configure the Tablet background.
  • Page 38: Adding A New Device To The Device List

    Manage System The following table lists the Device and Template options available in the Template Editor. These options appear across the top of the screen. Device and Template Options Device Select a device from the available list to view its template. Any new devices you add appear in this list.
  • Page 39: Creating A New Template

    Manage System Creating a New Template Perform these steps to create a new template: Click Create New Template. A series of options appears (FIG. 45). Create a New Template FIG. 45 Enter the name of the template in the Template Name field. Use the Create new template as a copy of options menu to select the model of template you want to use.
  • Page 40 Manage System The following table lists the settings available in the Template Editor. Template Setting Navigation: Menu Selector Color Use the color chart to select a color for the menu selector. Render top line navigation Click the check box to render the text on the navigation bar. Color Use the color chart to select a color for the text on the navigation bar.
  • Page 41 Manage System Template Setting Y-Offset Use the spin box to indicate the y-offset at which you want to align the page indicator. Set any value between 1 and 255. Color Use the color chart to indicate the color of the page indicator. Selected Color Use the color chart to choose the color used to indicate the selected page.
  • Page 42: Set-Top Box Management

    Manage System FIG. 48 displays the location of the info header on the user interface. Info Heading User Interface Example 2 FIG. 48 Set-Top Box Management Set-Top Boxes support Live Channels or Video on Demand, Stop, Play, Pause, Fast-Forward, and Rewind features. See the Set-Top Boxes on page 8 for information on setting up a set-top box.
  • Page 43: Configuring Vision2 For Use With Active Directory

    NOTE: Users can login without entering their domain name, for example, user bob who is a member of the domain AMX can login using bob rather than AMX\bob. Now that LDAP has been enabled, it is recommended to restrict access to V2 services. Go to Manage System > V2 services permission and enable V2 services access control.
  • Page 44: User Access Control

    Master Server or restart IIS. LDAP Base DN This is the path of the currently select Group. Example value: OU=Europe,DC=amx,DC=internal Validate Click this button to apply the LDAP settings Root Click to go back to the Root of the LDAP tree...
  • Page 45 Manage System FIG. 51 shows a typical scenario. Members of Users have permission to change the Service Name and Enable/Disable MPEG Recorder 1 on Server AMXUKDISID. FIG. 52 shows the effect of these permissions. User Group Users Have Permissions To Enable/disable Mpeg Recorder1 And Change Service Name FIG.
  • Page 46: Vod Bandwidth

    Manage System VOD Bandwidth The VOD bandwidth page (FIG. 53), Manage System > VOD Bandwidth is used to view bandwidth usage and see whether it is exceeding the limits set by your license. There are three tabs at the top of the page: System Report - shows the vod bandwidth and multicast bitrate usage for your whole system.
  • Page 47: Configuration

    Manage System Click Refresh to update the graph to see the latest readings. Use the white bar at the bottom of the page under the graph to pan over and zoom into the selected data range as follows: Click and drag the bar left or right to pan. ...
  • Page 48: Changing The Channel Order

    Manage System Changing the Channel Order The Channel Order screen (Live Channels > Channel Order) is not accessible from the Manage System menu but is only available to administrators. This screen is used to change the order in which live channels are listed to PC and Set-top box users (FIG. 56). This screen is also used to add unmanaged channels to the system.
  • Page 49: Live Mpeg Max Cse Encoder Service

    Live channel it creates can be used as a source for a Record Service or for display as part of a Producer channel. PC and set-top box users can also view this Live channel as part of the Live Channels list. The Live MPEG service uses an AMX MAX-CSE encoder (FG2178-70) to provide the hardware encoding of video and audio signals into an MPEG-2 multicast stream.
  • Page 50: Multicast Settings

    Live MPEG MAX CSE Encoder Service Multicast Settings The multicast settings section of the page shows the multicast settings used for the output video stream from the encoder (FIG. 59). When enabling the stream, the MAX encoder starts the encoding process and multicasts video on the specified IP address and port.
  • Page 51: Viewing The Stream

    Live MPEG MAX CSE Encoder Service Use the Audio Bitrate options menu to set the audio bitrate of the multicast stream. Use the Audio Sample Rate options menu to indicate the audio sample rate of the multicast stream. Click Apply to save the configuration changes. 10.
  • Page 52: Reflector Service

    Reflector Service Reflector Service The Vision Reflector Service is used for the following tasks: To unicast a local MPEG 2/ MPEG 4 h264 Vision channel over the Internet (multicast streams cannot travel over the  Internet) so that remote users can view this channel. This could be to a remote Vision2 installation. To receive a unicast MPEG 2/ MPEG 4 h264 Vision stream from a remote Vision2 installation and broadcast this as a local ...
  • Page 53: Activating A Unicast Stream

    Reflector Service MPEG Reflector Service Options Address The multicast address for this channel. Port The multicast port for this channel. The multicast TTL (Time to live) for this channel. The IP address of the Network Interface Card to use for multicasting. Unicast options The following options are only available if selecting Unicast as the Stream type.
  • Page 54: Dvb Service

    Manage Digital Tuners to access this screen. Vision supports the following Tuners types: Supported DVB Tuners Tuner type Description AMX DTV-TX01 DVB-T FG1410-01 Terrestrial SD Digital TV Tuner (use outside North America) AMX DTV-TX02 DVB-S FG1410-02 Satellite SD Digital TV Tuner. (use outside North America)
  • Page 55: Scan Tuner For Available Channels

    Checking the box multicasts the channel. NOTE: If using one of AMX’s DTV-TX transmitters, all programs in the stream may appear in the TVCT table for your transmitter device even when the transmitter is conf igured to only stream certain channels. To avoid displaying channels that are not available in the stream, do not choose individual channels to stream, and instead stream the full transport stream.
  • Page 56: Archive Service

    Archive Service Archive Service The Vision Archive service provides a multi-format, multi-bitrate storage system for video or audio files. Video in the archive can be accessed on demand by PC users, from tablets, or set-top boxes. Users can attach metadata to each video containing information about the video contents.
  • Page 57: Setting Up A Nas Archive

    Archive Service Conf igure Archive Options Archive Path The locations of the thumbnail images and info.xml (metadata) files, this should always point to the local server. You should not need to change the default value. Note this setting must be unique for this Archive, no other archive should use the same path.
  • Page 58 10. Stop the “AMX Vision2” service. 11. Select “AMX Vision2” > Properties and select tab Log On. 12. In the Log On tab (FIG. 68), check “This Account” click Browse > Advanced > Find Now and select “v2system”. Click OK and AMX V2 Propertied Log On Tab FIG.
  • Page 59 Archive Service 22. Select Connections > Sites > Default Web Site > v2, you will see a folder called Archives. 23. Right click the Archives Folder and select Add Virtual Directory. 24. In the Alias text box enter “ArchiveNAS”. 25. Set the PhysicalPath text box to the UNC Path to the folder on the NAS e.g: \\NASservername\ArchiveNAS (FIG.
  • Page 60 Archive Service 28. Click Test Settings and confirm the user is valid and the path is accessible. Click Close. Test Connection dialog FIG. 71 Configure the V2AppPool to use the identity of the “v2system” user. 29. In the IIS Manager (FIG. 72), select Connections > Application Pools. 30.
  • Page 61 Application Pool Recycling Settings FIG. 74 38. Uncheck "Regular time intervals (in minutes). 39. Check "Specific Times" and enter 3:00 AM. 40. Click the next button. 41. Click the Finish button. 42. Restart IIS. 43. Restart the AMX Vision2 service. Vision Instruction Manual...
  • Page 62 Archive Service 44. Open the V2 Manager UI and login as administrator. 45. Select Manage System > Manage Licensing. 46. Drag an Archive license onto the server you want to host the NAS Archive. This must be on the same server on which you have performed the above configuration.
  • Page 63: Add Ftp Support For Nas Archive On A V2 Server (Release 8.2)

    Archive Service Add FTP Support for NAS Archive on a V2 Server (Release 8.2) NOTE: A NAS archive service should only be licensed on Master Servers. Open Start, Administrative Tools, and IIS Manager. Select Connections > Sites > Archives > (FIG. 77). This is the FTP site. NAS FTP Support - IIS Manager FIG.
  • Page 64 Archive Service Select Set and enter the username “v2system” and password “Vision2” for the NAS share and click OK (FIG. 79). NAS FTP Support - Set Credentials FIG. 79 Select Test Connection and confirm user is valid and path is accessible (FIG. 80). Click Close.
  • Page 65 Archive Service 10. The IIS Manager should now resemble FIG. 81. NAS FTP Support - IIS Manager Modified FIG. 81 11. Exit IIS Manager. 12. Now launch the v2FTP client from remote PC. 13. Login and enter the Master V2 server name. 14.
  • Page 66 Archive Service 15. You should now see the folders available or the Archive (FIG. 83). 16. Select the required file to upload. 17. Select the Bitrate and check Published. 18. Select the folder to upload the file to on the archive. FTP Client - File Selection FIG.
  • Page 67 Archive Service 20. Then Select Upload Basket. 21. Select Upload (FIG. 84). FTP Client - File Upload FIG. 84 22. File should now start to upload to the Archive. 23. When upload is complete (FIG. 85) Click OK. FTP Client - File Uploaded FIG.
  • Page 68: Configuring A San Archive

    10. Right click the V2AppPool and select Advanced Settings. 11. In Process Model | Identity, select ApplicationPoolIdentity and click the [...] button. 12. Select a Custom Account and enter the domain\username of the NAS user account e.g. AMX\username and password for the NAS User account.
  • Page 69: Mpeg-4 Avc (H.264)

    Archive Service The following table lists the recommended bitrates for MPEG-2 video: MPEG-2 Video Recommended High Full D1 8 Mbits Medium Full D1 6 Mbits Full D1 4 Mbits High-definition is supported for playback to a set-top box. The recommended bitrate is 8-12 Mbits. MPEG-4 AVC (H.264) MPEG-4 files must be encapsulated in an MPEG-4 stream (.mp4).
  • Page 70 Archive Service Click once on a folder to see its description. See FIG. 88 for an example. Thumbnail taken from last video uploaded in this folder or any sub-folders of this folder Folder with Description FIG. 88 Folders images (thumbnails) are taken from the thumbnail of the most recent media uploaded in that folder or its subfolders. If there is no media in the folder or its subfolders, a standard folder icon is used instead.
  • Page 71: Playing Video

    Archive Service Now that you are in a folder, click on a video/audio file to select it. The selected media is shown with a light blue border. If the media has metadata, then the information in the first metadata section is shown. Typically this is the video synopsis (FIG. 91). To select multiple media files, use CTRL-click.
  • Page 72: Edit Poster Frame

    Click Upload to begin uploading the video. This process can take some time, especially with large video files. NOTE: This upload tool has a limit of 2GB. If needing to upload larger f iles, use the AMX Vision2 FTP client.
  • Page 73: Editing Metadata

    Archive Service The column on the right of video playback area shows video codec information and metadata such as synopsis, credits, etc (FIG. 95). By default videos do not have any metadata. Codec and bitrate information is only shown to administrators or users with upload permission to the folder containing the selected video.
  • Page 74: Archive Permissions

    This group only has one permission, the View permission, as set-top boxes are unable to carry out any other actions on Archive contents. To allow set-top box users to view published MPEG2 or MP3 media in a particular folder, give the AMX-STB- VIRTUAL-USERGROUP view permission on that folder.
  • Page 75: Configuring Metadata

    Archive Service NOTE: Updates to Archive Permissions/changes to Archive will not appear until tablet users re-login. PC users need only re-enter an archive folder to refresh Permissions. Permissions set on a category do not automatically apply to sub-categories of that folder. The permissions must be set individually on each sub category.
  • Page 76: Ftp Client

    Archive Service Add New Table Section Options Delete Row Delete the selected row. Width Define the width of the selected column. If desired, insert text into the table as a hint for when someone is adding metadata to a video. FIG. 99 displays a new table based section and the hints.
  • Page 77 Archive Service Select the archive to upload to from the Select an Archive drop down menu (FIG. 101). Load selected Archive. Choose archive to upload to. Path to Files shown in table below. File table, select a file to upload here. File name of selected file Select Bitrate for file.
  • Page 78: Producer Service

    Producer Service Producer Service Overview The Vision Producer Services enables users to create a scheduled TV channel. Users can schedule the Producer to display either MPEG 2 Live Channels or MPEG-2 or MP4 H.264 files from a Vision archive. Schedules run on a four week loop, then begin again after the four weeks have expired.
  • Page 79: Setting Up An Intermission

    Producer Service Conf igure Options Port The multicast port for the channel. The multicast TTL for this channel. Enter a value in the space provided. The IP address of the network to use for multicasting. Intermission This section defines what to do if there are no videos scheduled to broadcast. Users can schedule a specific MPEG-2 file from a Vision archive or a multicast MPEG-2 source such as a DVB or Live MPEG channel.
  • Page 80: Schedule Editing

    Producer Service Schedule Editing Producer runs a four week schedule which loops every four weeks (Week A, Week B, Week C, Week D, and back to Week A again). To edit the schedule, click the Edit button next to Service Schedule in the Producer screen. Alternatively go to Producer > Edit Schedule, select the Producer to edit, and click Load (FIG.
  • Page 81: Record Service

    Record Service Record Service The Vision Record Service provides the ability to record an MPEG-2 Live Channel into an Archive either continuously creating files of a fixed duration, or manually recording a specific event. Alternatively, recordings can be scheduled to happen at particular times and dates.
  • Page 82: Recording A Video Stream

    Record Service Recording Settings Options Keep Archives for To prevent the continuous recording mode from filling up the hard disk used by the archive, the system will automatically delete generated recordings after the number of days specified here. To prevent specific recordings from being deleted, cut the video from the relevant sub-folder within the DVR Recordings folder and paste into the main archive.
  • Page 83: Scheduled Recording

    Record Service Manual Record Options Name Name for the video to record in the archive. Select category to record to. Vision 2 will prevent selecting a category which contains other Select Category categories. An empty category or one which contains media files must be selected. Start Start Recording.
  • Page 84 Record Service Enter the name for the recording in the Program Name text box. Use the up-and-down arrows to change the duration of the recording in 10 minute increments up to a maximum of 180 minutes. NOTE: A value in the Duration text box can be entered, however, Vision2 only supports scheduled recordings in 10 minute increments. If a value in the Duration text box is entered that isn't a 10 minute increment, Vision2 automatically rounds up to the next 10 minute increment without alerting you.
  • Page 85: Appendix A: Graceful Startup/Shutdown Procedure

    Appendix A: Graceful Startup/Shutdown Procedure Appendix A: Graceful Startup/Shutdown Procedure Overview In the event of a planned or unplanned network or electrical outage, the following steps should be taken to ensure a controlled shutdown and restart of the IPTV system. The order of restart is critical to provide data to the control components as to last operating configuration.
  • Page 86: Startup/Restart

    Verify that transmitters have active network connections with network activity lights on the NIC illuminated and flashing.  Verify that the transmitter is configured and has a saved channel list (refer to the AMX TDS Television Distribution System  Operation/Reference Guide for details on transmitter configuration).
  • Page 87: Appendix B - Backup And Restore Processes

    10. Repeat steps 3-9 for each of the three databases. Restore Procedure Restore backed up NAS folders. Restore the backed-up folders H:\vcContent, C:\inetpub\wwwroot and C:\ProgramData\AMX\LicensingOn each Vision2 server, then restore the three databases as follows: Launch pgAdmin III, the username is postgres and the default password is Vision2.
  • Page 88: Appendix C- Troubleshooting

    Appendix C- Troubleshooting Appendix C- Troubleshooting Time Zone Issue Postgres datestyle MUST be configured to the same datetime zone on all Vision2 servers. Open C:\Program Files (x86)\PostgreSQL\9.2\data\postgresql.conf file on each server and look for "datestyle" attribute. Set it as datestyle = 'iso, mdy' for US date format, or datestyle = 'iso, dmy' for European date format. Vision Instruction Manual...
  • Page 89: Appendix D - Upgrade Processes

    Software Periodic upgrades will occasionally be available for the Vision interface. Upgrades are available by contacting AMX Tech Support at 800-932-6993. NOTE: Before upgrading, it is recommended that you make a copy of the server for backup purposes. Refer to Backup Procedure on page 79.
  • Page 90: Change Start Up Type

    If this is not done, the wrong NIC will be used which means the data recorded on network usage will be wrong. On the desktop click Start > Run. On the open field type services.msc and then click OK. Select the AMX Vision2 Network Monitor Service (FIG. 115). FIG. 115 AMX Vision2 Network Monitor Service...
  • Page 91 Appendix D - Upgrade Processes Select the Startup type drop down and pick 'Automatic (Delayed Start) (FIG. 116). FIG. 116 AMX Vision2 Network Monitor Service Properties - General Press OK. Restart service. Vision Instruction Manual...
  • Page 92 5/10/2016 trademarks/registered trademarks of their respective companies. AMX does not assume responsibility for errors or omissions. AMX also reserves the right to alter specifications without prior notice at any time. The AMX Warranty and Return Policy and related documents can be viewed/downloaded at www.amx.com.

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