Ccmsumersewices - GE TBF12 Use And Care Manual

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consumer
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At GeneralElectricwe'recommittedto providing you withthe best applianceswe knowhow
to buildand weknowthatyouwantyourappliancesto giveyoumanyyearsofdependableservice.
Our ConsumerServicesare designedwithyourneedsand wantsin mind.
WarrantyProtection '
Yournew
appliance i sa welldesigned andengineered Seethe warrantyon the back pageof thisbook
for
product. B efore itleftthefactory, it wentthrough
details.
rigorous t eststo detectmanufacturing defects. A nd
youhavea written warranty toprotectyou.
2
prompt Service at your Convenience
Whethe;yourapplianceis-inor out of warranty,
you'rejust a phonecallawayfromour nationwide
networkof
Factory Trained Service professionals.
Simplycallour GE serviceorganization. Y ou'll f ind
them in theWhitePagesunder"GeneralElectric
Company" or "GeneralElectricFactoryService;'
and in theYellowPagesunder"GeneralElectric
CustomerCare" Service?
Serviceis scheduledat yourconvenienceand the
techniciandrivesa fully-stocked parts servicetruck
so that, in mostcases,the repaircan be completed
in one visit.
We'reproud of our serviceand wantyou to be
pleased,but if for somereasonyou are not happy
withthe serviceyou receive,here are three steps
to foHow for furtherhelp.
..
FIRST,contactthe peoplewhoservicedyour
appliance.Explainwhyyou are not pleased.In most
cases,thiswillsolvethe problem.
NEXT,if you are stillnot pleasedwriteallthe
details–includingyourphonenumberto:
Manager,ConsumerRelations
GeneralElectricCompany
AppliancePark
Louisville, K entucky40225
FINALLY, i fyourproblemisstillnot resolved,write:
MajorApplianceConsumerActionPanel
20NorthWackerDrive
Chicago,Illinois60606
%x-vice Contracts
keep your appliancein goodoperating
For trouble-freesernce beyond
conditionduringthe contract period at
the writtenwarrantyperiod.
no additionalcharge.Servicecontracts
let you pay today'spricesfor service
Ifyoupreferto budgetyourrepairexpenditure
a month,a year,or severalyearsfrom
insteadof beingsurprisedby them,GE offers
now.And,you'llreceiveservicefrom
servicecontractsfor varyinglengthsof time
GE trained servicetechniciansusing
all GE majorappliances.Witha contract, we'll
onlyGenuineGE parts.
The Quick
I%@
System
You
can save money and time
by doing it yourself.
For do-it-yourseIfers w ho would
prefer to fix GE majorappliances
themselves .. .GE offersan industry
first, the Quick-Fix@) System.
A
programfor do-it-yourself a ppliancerepair,
!
the systemincludesstep-by-steprepairmanuals
for refrigerators,most non-microwave electric
ranges,dishwashers, a nd standard and large
Ill
capacitywashersand dryers,plusspecially
packagedreplacementparts,and technicalhelp
witha toll-free800numbe~
Help
for
Y &R
by
P'kmne
The GE AnswerCenterm800.626.2000
Shouldyouneed help in the selectionand purchase
consumerinformationserviceis open 24 hours
of new appliances,or have questionsabout the oper-
a day,sevendaysa week.
ation of the
CJE
appliancesyou nowown— or have
a/zev o ther questionsabout our ccmsumerproducts
Our staff of expertsstandsready to assistyou
or services,you are only a 'TOLL-FREE c all away.
anytime.
11 Part No. 468337POI