Product Specific Problems - Dell P2217H User Manual

Wrong Color Picture color not
good
Image retention Faint shadow
from a static from the static
image left on image displayed
the monitor for appears on the
a long period of screen
time

Product Specific Problems

Specific
Symptoms
Screen image is Image is
too small centered on
screen, but does
not fill entire
viewing area
Cannot adjust OSD does not
the monitor appear on the
with the screen
buttons on the
front panel
No Input Signal No picture, the
when user LED light is white
controls are
pressed
The picture The picture
does not fill the cannot fill the
entire screen height or width
of the screen
NOTE: When choosing HDMI/DP mode, the Auto Adjust function will not be
available.
58
| Troubleshooting
• Change the settings of the Preset Modes in the Color menu
OSD depending on the application.
• Adjust R/G/B value under Custom Color in Color menu
OSD.
• Run the built-in diagnostics.
• Use the Power Management feature to turn off the monitor
at all times when not in use (for more information, see
Power Management
• Alternatively, use a dynamically changing screensaver.
What You
Experience
• Check the Aspect Ratio setting in the Display menu OSD.
• Reset the monitor to factory settings.
• Turn Off the monitor, unplug the power cord, plug it back,
and then turn On the monitor.
• Check whether the OSD menu is locked. If yes, press and
hold the button above the Power button for 6 seconds to
unlock (for more information, see Lock).
• Check the signal source. Ensure the computer is not in the
power saving mode by moving the mouse or pressing any
key on the keyboard.
• Check whether the signal cable is plugged in properly. Re-
plug the signal cable if necessary.
• Reset the computer or video player.
• Due to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
• Run the built-in diagnostics.
Modes).
Possible Solutions