RAM 2013 CHASSIS CAB 3500 Owner's Manual page 72

70 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico DO NOT have 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the Assist
and 9-1-1 buttons will continuously be illuminated
red;
• The Phone Screen will display the following message
"Vehicle phone requires service. Please contact your
dealer."; and,
• An In-Vehicle Audio message will state "Vehicle phone
requires service. Please contact your dealer."
WARNING!
• Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
• The ORC turns on the Air Bag Warning Light on
the instrument panel if a malfunction in any part of
the system is detected. If the Air Bag Warning Light
is illuminated, have an authorized dealer service
the ORC system immediately.
Even if the 9-1-1 Call system is fully functional, factors
beyond Chrysler Group LLC's control may prevent or
stop the 9-1-1 Call system operation. These include, but
are not limited to, the following factors:
• The ignition key has been removed from the ignition
and the delayed accessories mode is active;