RAM CV 2013 Owner's Manual
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RAM CV 2013 Owner's Manual

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  • Page 2 Chrysler Group LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any...

  • Page 3: Table Of Contents

    ® 730N ....54 WELCOME FROM CHRYSLER SiriusXM SATELLITE RADIO/TRAVEL GROUP LLC ....3 LINK .
  • Page 4 TABLE OF CONTENTS CUSTOMER ASSISTANCE MOPAR ACCESSORIES CHRYSLER GROUP LLC AUTHENTIC ACCESSORIES BY CUSTOMER CENTER ... 127 MOPAR ® ....129 CHRYSLER CANADA INC.

  • Page 5: Introduction/Welcome

    Please disregard any features and equipment described in this guide that are not available on this vehicle. Chrysler Group LLC reserves the right to make changes in design and specifications and/or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
  • Page 6 INTRODUCTION/WELCOME VEHICLES SOLD IN CANADA With respect to any vehicles sold in Canada, the name Chrysler Group LLC shall be deemed to be deleted and the name Chrysler Canada Inc. used in substitution. WARNING! • Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal injury.
  • Page 7 If your symptoms persist, please see an authorized dealer. CHRYSLER, DODGE, JEEP, RAM TRUCK, SRT, ATF+4, MOPAR and Uconnect are registered trademarks of Chrysler Group LLC.

  • Page 8: Controls At A Glance

    CONTROLS AT A GLANCE...
  • Page 9 CONTROLS AT A GLANCE...

  • Page 10: Instrument Cluster

    CONTROLS AT A GLANCE INSTRUMENT CLUSTER Warning Lights - Low Fuel Warning Light - Charging System Light - Oil Pressure Warning Light** - Anti-Lock Brake (ABS) Light** - Air Bag Warning Light** - Electronic Throttle Control (ETC) Light - Tire Pressure Monitoring System (TPMS) Light - Engine Temperature Warning Light - Seat Belt Reminder Light BRAKE...
  • Page 11 CONTROLS AT A GLANCE Indicators - Turn Signal Indicators - High Beam Indicator - Front Fog Light Indicator - Vehicle Security Indicator* - Electronic Stability Control (ESC) Off Indicator* - Electronic Speed Control ON Indicator - Electronic Speed Control Set Indicator Odometer Messages door - Door Ajar noFUSE* - Fuse Fault...

  • Page 12: Getting Started

    GETTING STARTED KEY FOB Locking And Unlocking The Doors/Liftgate • Press the LOCK button once to lock all the doors and the liftgate. Press the UNLOCK button once to unlock the driver’s door only and twice within five seconds to unlock all the doors and liftgate.

  • Page 13: Remote Start

    GETTING STARTED WARNING! • Never leave children alone in a vehicle, or with access to an unlocked vehicle. Allowing children to be in a vehicle unattended is dangerous for a number of reasons. A child or others could be severely injured or killed. Children should be warned not to touch the parking brake, brake pedal, or the shift lever.

  • Page 14: Theft Alarm

    GETTING STARTED THEFT ALARM To Arm: • Press the Key Fob LOCK button or the power door lock switch while the door is open. To Disarm: • Press the Key Fob UNLOCK button or turn the ignition to the ON/RUN position. SEAT BELT •...

  • Page 15: Supplemental Restraint System (Srs) - Air Bags

    GETTING STARTED SUPPLEMENTAL RESTRAINT SYSTEM (SRS) — AIR BAGS • This vehicle has Advanced Front Air Bags for both the driver and right front passenger as a supplement to the seat belt restraint system. The Advanced Front Air Bags will not deploy in every type of collision.

  • Page 16: Child Restraints

    GETTING STARTED CHILD RESTRAINTS • Children 12 years and under should ride properly buckled up in a rear seat, if available. According to crash statistics, children are safer when properly restrained in the rear seats rather than in the front. •...
  • Page 17 GETTING STARTED Installing The Top Tether Strap (With Either Lower Anchors Or Vehicle Seat Belt): • Route the top tether strap under the adjustable head restraint between the steel posts. • Provide enough slack for the tether strap to reach the tether anchor located near the bottom of the seat back.

  • Page 18: Front Seats

    GETTING STARTED FRONT SEATS Power Seat • The power seat switch controls forward/ back, up/down, and tilt adjustment. • The recline switch, located on the out- board side of the seat, controls seatback adjustment. Power Lumbar • Push the switch forward to increase the lumbar support.

  • Page 19: Rear Seats

    GETTING STARTED • To program a Key Fob to the memory position, press and release the LOCK button within 10 seconds on the Key Fob to be programmed. • Place the ignition switch in the ON position, select Remote Linked to Memory in the Electronic Vehicle Information Center (EVIC) and enter Yes.
  • Page 20 GETTING STARTED NOTE: Seat will not stow in the storage bin unless the armrests are raised. • Slide the storage bin locking mecha- nism to the “LOCK” position and then pull up on the storage bin latch to open the cover. •...
  • Page 21 GETTING STARTED Third Row Seats Third Row Power Recliner • The power recline feature, located on the side of the seat cushion, adjusts the seatback angle forward/rearward for occupant comfort. Third Row Power Seat Switch NOTE: • Disconnect the center shoulder belt from the small buckle and lower the head restraints before attempting to fold/stow the power third row seats.
  • Page 22 GETTING STARTED Manually Folding Third Row Seats • Lower the center head restraint down to the seatback by pushing the button on the guide and pushing the head restraint down. • Lower the outboard head restraints by pulling on the release strap marked “1”...

  • Page 23: Heated Seats

    GETTING STARTED CAUTION! The storage bin cover must be locked and flat to avoid damage from contact with the front seat tracks, which have minimal clearance to the cover. WARNING! • In a collision, serious injury could result if the seat storage bin covers are not properly latched.

  • Page 24: Heated Steering Wheel

    GETTING STARTED Second Row Heated Seats • Second row heated seat switches are located in the sliding door handle trim panels. • Press the switch once to select High- level heating. Press the switch a sec- ond time to select Low-level heating. Press the switch a third time to shut the heating elements Off.

  • Page 25: Tilt/Telescoping Steering Column

    GETTING STARTED TILT/TELESCOPING STEERING COLUMN • The tilt steering column tilt lever is located below the steering wheel. • Push down on the tilt lever to unlock the steering column. • With one hand firmly on the steering wheel, move the steering column upward or downward as desired.

  • Page 26: Operating Your Vehicle

    OPERATING YOUR VEHICLE ENGINE BREAK-IN RECOMMENDATIONS • A long break-in period is not required for the engine and drivetrain (transmission and axle) in your vehicle. • Drive moderately during the first 300 miles (500 km). After the initial 60 miles (100 km), speeds up to 50 or 55 mph (80 or 90 km/h) are desirable.
  • Page 27 OPERATING YOUR VEHICLE Front Wipers Intermittent, Low And High Operation • Rotate the end of the lever to the first detent position for one of five intermittent settings, the second detent for low wiper operation and the third detent for high wiper operation.

  • Page 28: Headlight Switch And Halo Light Switch

    OPERATING YOUR VEHICLE HEADLIGHT SWITCH AND HALO LIGHT SWITCH Automatic Headlights/Parking Lights/ Headlights • Rotate the headlight switch, located on the instrument panel to the left of the steering wheel, to the first detent for parking lights and to the sec- ond detent for headlights •...

  • Page 29: Speed Control

    OPERATING YOUR VEHICLE SPEED CONTROL • The Speed Control switches are lo- cated on the steering wheel. Cruise ON/OFF • Push the ON/OFF button to activate the Speed Control. • CRUISE will appear on the instru- ment cluster to indicate the Speed Control is on.

  • Page 30: Electronic Range Selection (Ers)

    OPERATING YOUR VEHICLE ELECTRONIC RANGE SELECTION (ERS) • Electronic Range Select (ERS) allows you to limit the highest available trans- mission gear, and can be activated during any driving condition. When towing a trailer or operating the vehicle in off-road conditions, using ERS shift control will help you maximize both performance and engine braking.

  • Page 31: Manual Climate Controls

    OPERATING YOUR VEHICLE • When the Fuel Economy (ECON) Mode is engaged, the vehicle control systems will be able to change the following: • The transmission will upshift sooner and downshift later. • The transmission will skip select gears during shifts to allow the engine to operate at lower speeds.

  • Page 32: Three Zone Manual Climate Controls

    OPERATING YOUR VEHICLE THREE ZONE MANUAL CLIMATE CONTROLS Air Recirculation • Use Recirculation for maximum A/C operation. • For window defogging, turn the recirculation button off. • Recirculation is allowed in floor mode. • Recirculation is allowed in defrost/floor (mix modes) for approximately five minutes. Heated Mirrors •...
  • Page 33 OPERATING YOUR VEHICLE Rear Window Defroster • Pressing the rear window defroster button will turn on the defroster for approxi- mately 10 minutes. An indicator in the button will illuminate when the rear window defroster is on. For an additional 10 minutes of operation, press the button a second time.

  • Page 34: Three Zone Automatic Temperature Controls (Atc)

    OPERATING YOUR VEHICLE THREE ZONE AUTOMATIC TEMPERATURE CONTROLS (ATC) Automatic Operation • Push the AUTO mode button to activate the ATC system. • Select the desired temperature by pressing the temperature control buttons for the driver or passenger. • The system will maintain the set temperature automatically. Air Conditioning (A/C) •...
  • Page 35 OPERATING YOUR VEHICLE Heated Mirrors • The mirrors are heated to melt frost or ice. This feature is activated whenever you turn on the rear window defroster. Rear Window Defroster • Pressing the rear window defroster button will turn on the defroster for approxi- mately 10 minutes.

  • Page 36: Parksense® Rear Park Assist

    OPERATING YOUR VEHICLE PARKSENSE® REAR PARK ASSIST • If an object is detected behind the rear bumper while the vehicle is in REVERSE, a warning will display in the instrument cluster and a tone will sound, (closer the object the faster the tone) that changes speed depending on the distance of the object from the bumper, will sound.

  • Page 37: Power Sliding Side Doors

    OPERATING YOUR VEHICLE POWER SLIDING SIDE DOORS Automatic/Manual Operation • The power sliding door may be opened or closed manually or by using the buttons on the Key Fob, overhead console switch, or rear door switch. • Pulling the inside or outside power sliding door handle will also power open the power sliding doors.

  • Page 38: Power Sunroof

    OPERATING YOUR VEHICLE POWER SUNROOF Manual Open/Close • Press and hold the switch rearward to open or forward to close the sunroof. Any release of the switch will stop the movement, and the sunroof will remain in a partially open or closed position until the switch is pressed again. Pinch Protection Feature •...

  • Page 39: Wind Buffeting

    OPERATING YOUR VEHICLE WARNING! • Never leave children unattended in a vehicle, and do not leave the key in the ignition switch (or leave the ignition of a vehicle equipped with Keyless Enter-N- Go™ in the ACC or ON/Run position). Occupants, particularly unattended children, can become entrapped by the power sunroof while operating the power sunroof switch.

  • Page 40: Electronics

    ELECTRONICS YOUR VEHICLE'S SOUND SYSTEM...
  • Page 41 ELECTRONICS...

  • Page 42: Uconnect ® 130

    ELECTRONICS Uconnect® 130 NOTE: Your radio has many features that add to the comfort and convenience of you and your passengers. Some of these radio features should not be used when driving because they take your eyes from the road or your attention from driving. Clock Setting •...
  • Page 43 ELECTRONICS Radio Operation Seek Up/Down Buttons • Press to seek through radio stations in AM or FM bands. • Hold either button to bypass stations without stopping. Store Radio Presets • Press the “SET/RND” button once and SET 1 will show in the display. Then select button (1–6).

  • Page 44: Satellite Radio

    ELECTRONICS Uconnect® 130 WITH SiriusXM SATELLITE RADIO NOTE: • Your radio may not be equipped with the Uconnect ® Voice Command and Uconnect ® Phone features. To determine if your radio has these features, press the Voice Command button on the radio. You will hear a voice prompt if you have the feature, or see a message on the radio stating “Uconnect Phone not available”...
  • Page 45 ELECTRONICS Equalizer, Balance And Fade • Press the “TUNE/SCROLL” control knob and BASS, MID, TREBLE, BALANCE and FADE will display. Rotate the “TUNE/SCROLL” control knob to select the desired setting. Radio Operation Seek Up/Down Buttons • Press to seek through radio stations in AM, FM, or SAT bands. •...
  • Page 46 ELECTRONICS CD/DISC Operation Seek Up/Down Buttons • Press to seek through CD tracks. • Hold either button to bypass tracks without stopping. SET/RND Button (Random Play) • Press this button while the CD is playing to activate Random Play. • This feature plays the selections on the CD in random order to provide an interesting change of pace.

  • Page 47: Uconnect® 430/430N

    ELECTRONICS Uconnect® 430/430N NOTE: • Your radio may not be equipped with the Uconnect ® Voice Command and Uconnect ® Phone features. To determine if your radio has these features, press the Voice Command button on the radio. You will hear a voice prompt if you have the feature, or see a message on the radio stating “Uconnect Phone not available”...
  • Page 48 ELECTRONICS Menu • Press the “MENU” hard-key to access the System Setup menu and the My Files menu. • Press the “MENU” hard-key in an active mode (SAT, CD, AUX, etc.) to change mode specific settings. Equalizer, Balance And Fade Audio Control Menu •...
  • Page 49 ELECTRONICS Radio Operation • To access Radio Mode, touch the “RADIO” hard-key on the left side of the faceplate, then touch the “AM,” “FM” or “SAT” soft-key at the top of the screen to select the band. Seek Up/Seek Down •...
  • Page 50 ELECTRONICS CD/DVD Disc Operation • Press the “MEDIA” hard key to display the media source tabs at the top of the screen. Select the source by touching the “HDD,” “DISC,” or “AUX” media source soft-key tab. NOTE: Your Touch-Screen Radio will usually automatically switch to the appropriate mode when something is first connected or inserted into the system.
  • Page 51 ELECTRONICS Audio Jack Operation • The AUX/Audio Jack provides a means to connect a portable audio device, such as an MP3 player or an iPod , to the vehicles sound system. This requires the use of ® a 3.5 mm stereo audio patch cable. •...
  • Page 52 ELECTRONICS Copying Music From USB • The USB port on the radio face plate allows you to copy files to your hard drive. To access, lift up on the cover. • Insert a USB device (e.g. thumb drive or memory stick), then select “MY MUSIC soft-key.”...
  • Page 53 ELECTRONICS Playing Music From The HDD • Press the “MEDIA” hard-key to display the media source tabs at the top of the screen. Touch the “HDD” soft-key tab. Touch the desired track soft-key to play or touch the “SEARCH/BROWSE” soft-key to search by artist, by album, by song, by genre, from a folder, or from Favorites.
  • Page 54 ELECTRONICS Main Navigation Menu Finding Points Of Interest • From the main Navigation menu, touch the “Where To?” soft-key, then touch the “Points of Interest” soft-key. • Select a Category, then a subcategory, if necessary. • Select your destination and touch the “Go”...
  • Page 55 ELECTRONICS Following Your Route • Your route is marked with a magenta line on the map. If you depart from the original route, your route is recalculated. A speed limit icon could appear as you travel on major roadways. Adding A Via Point •...

  • Page 56: Uconnect® 730N

    ELECTRONICS Acquiring Satellites • The GPS Satellite strength bars indicate the strength of your satellite reception. • Acquiring satellite signals can take a few minutes. When at least one of the bars is green, your device has acquired satellite signals. •...
  • Page 57 ELECTRONICS Menu • Press the “MENU” hard-key to access the System Setup menu and the My Files menu. • Press the “MENU” hard-key in an active mode (SAT, CD, AUX, etc.) to change mode specific settings. Equalizer, Balance And Fade Audio Control Menu •...
  • Page 58 ELECTRONICS Radio Operation • To access Radio Mode, touch the “RADIO/MEDIA” hard-key on the left side of the faceplate repeatedly until AM/FM/SAT appears at the top of the screen, then touch the “AM,” “FM” or “SAT” soft-key to select the band. Seek Up/Seek Down •...
  • Page 59 ELECTRONICS CD/DVD Disc Operation • Press the “RADIO/MEDIA” hard-key until the media source tabs are displayed at the top of the screen. Select the source by touching the “HDD,” “DISC,” or “AUX” media source soft-key tab. NOTE: Your Touch-Screen Radio will usually automatically switch to the appropriate mode when something is first connected or inserted into the system.
  • Page 60 ELECTRONICS Audio Jack Operation • The AUX/Audio Jack provides a means to connect a portable audio device, such as an MP3 player or an iPod , to the vehicles sound system. This requires the use of ® a 3.5 mm stereo audio patch cable. •...
  • Page 61 ELECTRONICS • Touch the “Add Music Files to HDD” soft-key, then touch the “From Disc” soft-key in the next screen to start the process. NOTE: • You might need to select the folder or title depending on the CD, then press “Done”...
  • Page 62 ELECTRONICS Display A Picture On The Radio Screen • Once the import is complete, the pictures will then be available in the “MY PICTURES” screen. • Press the “MENU” hard-key to access the Settings Menu, then touch the “My Files” soft-key and then touch the “My Pictures” soft-key. Touch the desired picture, then touch the “Set as Picture View”...
  • Page 63 ELECTRONICS Changing the Navigation Guidance Prompt Volume 1. From the Navigation Map screen, touch the Menu hard-key and then touch the Guidance Prompts soft-key. 2. Select and adjust the navigation guidance prompt volume using the left and right arrows. 3. Touch the SAMPLE VOL soft-key to listen to the current volume setting.
  • Page 64 ELECTRONICS Finding A Place By Entering The Street Address • From the NAV main menu, touch “New Destination,” then touch “Street Address.” NOTE: If the State and/or Country displayed are incorrect, touch the corresponding soft-key to make the correction. • Once the Country and State are set and the Street Address screen is displayed, begin spelling the street name in the speller.
  • Page 65 ELECTRONICS Where Am I Now? • From the NAV main menu, touch “Where Am I Now?”. The Where Am I Now? menu displays location information for the current vehicle position. • Touch the “NEARBY POI” soft-key to search for a local Point of Interest. •...

  • Page 66: Siriusxm Satellite Radio/Travel Link

    ELECTRONICS SiriusXM SATELLITE RADIO/TRAVEL LINK • SiriusXM Travel Link requires a subscription, sold separately after the 1 year trial subscription included with your vehicle purchase. • SiriusXM Travel Link is only available in the United States. • The following describes features that are available when in SiriusXM Satellite Radio mode.
  • Page 67 ELECTRONICS SiriusXM Satellite Radio Favorites (SAT Favorites) • You can save 50 favorite songs and 50 favorite artists. • Touch the “add favorite” soft-key to add either the song or the artist of the currently playing program to the SAT Favorites list.
  • Page 68 ELECTRONICS Replay • While you are in SAT mode, you can replay 44 minutes of the current SiriusXM channel (when the channel is changed, this audio buffer is erased). Press the REPLAY button to listen to the stored audio. • You can touch the on-screen controls to pause and rewind audio playback, touch the SCAN button to preview each of the tracks stored in the buffer,...
  • Page 69 ELECTRONICS SiriusXM Travel Link (Uconnect® 730N & Uconnect® 430N Only) NOTE: • SiriusXM Travel Link requires a subscription, sold separately after the 1 year trial subscription included with your vehicle purchase. • SiriusXM Travel Link is only available in the United States. •...

  • Page 70: Steering Wheel Audio Controls

    ELECTRONICS STEERING WHEEL AUDIO CONTROLS • The steering wheel audio controls are located on the rear surface of the steer- ing wheel. Right Switch • Press the switch up or down to increase or decrease the volume. • Press the button in the center to change modes AM/FM/CD/SAT.

  • Page 71: Uconnect® Phone

    ELECTRONICS • The iPod ® battery charges when plugged into the USB port (if supported by the specific audio device). • Compatible iPod ® devices may also be controllable using voice commands. Refer to the Owner's Manual on the DVD for details. NOTE: The USB port supports certain Mini, Classic, Nano, Touch, and iPhone devices.
  • Page 72 ELECTRONICS Phone Pairing NOTE: • Pairing is a one - time initial setup before using the phone. • Prior to starting the pairing procedure ensure all additional phones within the vehicle have their Bluetooth ® disabled. • Press the “Phone” button to begin.
  • Page 73 ELECTRONICS Phonebook Phonebook Download – Automatic Phonebook Transfer From Mobile Phone • If equipped and specifically supported by your phone, Uconnect Phone auto- ® matically downloads names (text names) and number entries from your mobile phone’s phonebook. Specific Bluetooth ® Phones with Phone Book Access Profile may support this feature.
  • Page 74 ELECTRONICS Receiving A Call – Accept (And End) • When an incoming call rings/is announced on Uconnect , press the Phone button ® • To end a call, press the Phone button Mute (Or Unmute) Microphone During Call • During a call, press the “Voice Command” button •...

  • Page 75: Uconnect® Voice Command

    ELECTRONICS Uconnect® VOICE COMMAND Voice Command Operation • The Uconnect ® Voice Command system allows you to control your AM, FM radio, satellite radio, disc player, HDD, Uconnect ® Phone, a memo recorder, and supported portable media devices. • When you press the “Voice Command” button located on the radio faceplate or steering wheel, you will hear a beep.
  • Page 76 ELECTRONICS While In: Voice Command Example: “Frequency” (to change the frequency) “Next Station” (to select the next station) Radio Mode “Previous Station” (to select the previous station) “Radio Menu” (to switch to the radio menu) “Main Menu” (to switch to the main menu) “Channel Number”...

  • Page 77: Bluetooth® Streaming Audio

    ELECTRONICS Voice Text Reply • If equipped with Uconnect Voice Command, your Uconnect 430N, 730N & ® ® 731N radios may be able to play incoming Short Message Service (SMS) messages (text messages) through the vehicle's sound system. • It also allows you to respond by selecting from various pre - defined phrases. •...

  • Page 78: Video Entertainment System (Ves™)

    ELECTRONICS VIDEO ENTERTAINMENT SYSTEM (VES™) System Operation • The screen is located in the overhead compartment console. To lower the screen, press the release button lo- cated in the center of the console rear of the screen. • The system may be controlled by the front seat occupants using either the radio or DVD player controls, or by the rear seat occupants using the remote...

  • Page 79: Electronic Vehicle Information Center (Evic)

    ELECTRONICS • Pressing the power button will turn the VES™ system ON/OFF. • Pressing the mode button causes the MODE SELECTION menu to appear on the VES™ screen. Use the remote control arrow buttons to scroll through the available modes, and then press ENTER to select the desired mode. Auxiliary Audio/Video Input Jacks •...

  • Page 80: Programmable Features

    ELECTRONICS PROGRAMMABLE FEATURES Electronic Vehicle Information Center (EVIC) – If Equipped • The EVIC can be used to program the following Personal Settings. Press and release the MENU button until Personal Settings displays, then press the DOWN button to scroll through the settings. Press the SELECT button to change the setting.
  • Page 81 ELECTRONICS Unlock On First Press • To unlock either the driver's side, or all doors, on the first press of the UNLOCK button: • Press and hold the LOCK button for at least 4 seconds, but no longer than 10 seconds. Then, press and hold the UNLOCK button while still holding the LOCK button.

  • Page 82: Universal Garage Door Opener (Homelink )

    ELECTRONICS UNIVERSAL GARAGE DOOR OPENER (HomeLink®) • HomeLink replaces up to three hand-held transmitters that operate devices such ® as garage door openers, motorized gates, lighting or home security systems. The HomeLink ® unit is powered by your vehicles 12 Volt battery. •...
  • Page 83 ELECTRONICS Programming A Rolling Code • For programming Garage Door Openers that were manufactured after 1995. These Garage Door Openers can be identified by the “LEARN” or “TRAIN” button located where the hanging antenna is attached to the Garage Door Opener. It is NOT the button that is normally used to open and close the door.
  • Page 84 ELECTRONICS Programming A Non-Rolling Code • For programming Garage Door Openers manufactured before 1995. • Turn the ignition switch to the ON/RUN position. • Place the hand-held transmitter 1 to 3 in (3 to 8 cm) away from the HomeLink ®...

  • Page 85: Power Inverter

    ELECTRONICS POWER INVERTER • There is a 115 Volt, 150 Watt power inverter outlet located on the left rear trim panel immediately behind the second row left passenger seat. This outlet can power cellular phones, elec- tronics and other low power devices requiring power up to 150 Watts.

  • Page 86: Power Outlets

    ELECTRONICS POWER OUTLETS • Two 12 Volt (13 Amp) power outlets are located on the lower instrument panel, below the open storage bin. The driver-side power outlet is con- trolled by the ignition switch and the passenger-side power outlet is con- nected directly to the battery.
  • Page 87 ELECTRONICS NOTE: • Do not exceed the maximum power of 160 Watts (13 Amps) at 12 Volts. If the 160 Watt (13 Amp) power rating is exceeded, the fuse protecting the system will need to be replaced. • Power outlets are designed for accessory plugs only. Do not insert any other object in the power outlet as this will damage the outlet and blow the fuse.

  • Page 88: Utility

    UTILITY RAM CARGO VAN FEATURES Ram Cargo Van Load Floor The Ram Cargo Van receives a structural aluminum rear load floor. Two load floor options are available, the standard floor with a flat aluminum surface and non skid strips or an optional deluxe floor with a flat aluminum surface and non skid strips, through-the-floor access to three storage bins and four load floor tie downs.
  • Page 89 UTILITY...

  • Page 90: In-Floor Storage - Stow'n Go

    UTILITY IN-FLOOR STORAGE – STOW'N GO® Second Row Seat Storage Bins • Storage bins are located in the floor in front of the second row seats that can be used when the second row seat is in the upright position. Pull up on the storage bin latch to open the cover.

  • Page 91: Roof Luggage Rack

    UTILITY WARNING! In a collision, serious injury could result if the seat storage bin covers are not properly latched. Do not drive the vehicle with the storage bin covers open. Keep the storage bin covers closed and latched while the vehicle is in motion. Do not use a storage bin latch as a tie down.

  • Page 92: Trailer Towing Weights (Maximum Trailer Weight Ratings)

    UTILITY...

  • Page 93: What To Do In Emergencies

    WHAT TO DO IN EMERGENCIES ROADSIDE ASSISTANCE • Dial toll-free 1-800-521-2779 for U.S. Residents or 1-800-363-4869 for Canadian Residents. • Provide your name, vehicle identification number, license plate number, and your location, including the telephone number from which you are calling. •...
  • Page 94 WHAT TO DO IN EMERGENCIES • Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the low tire pressure telltale. When the system detects a malfunction, the telltale will flash for approximately one minute and then remain continuously illuminated.
  • Page 95 WHAT TO DO IN EMERGENCIES BRAKE - Brake Warning Light • The Brake Warning light illuminates when there is either a system malfunction or the parking brake is applied. If the light is on and the parking brake is not applied, it indicates a possible brake hydraulic malfunction, brake booster problem or an Anti-Lock Brake System problem.
  • Page 96 WHAT TO DO IN EMERGENCIES - Electronic Throttle Control (ETC) Indicator Light • This light informs you of a problem with the system. • If a problem is detected, the light will come on while the engine is running. Cycle the ignition when the vehicle has completely stopped and the shift lever is placed in the PARK position;...

  • Page 97: If Your Engine Overheats

    WHAT TO DO IN EMERGENCIES IF YOUR ENGINE OVERHEATS • In any of the following situations, you can reduce the potential for overheating by taking the appropriate action. • On the highways — slow down. • In city traffic — while stopped, place the transmission in NEUTRAL, but do not increase engine idle speed.

  • Page 98: Jacking And Tire Changing

    WHAT TO DO IN EMERGENCIES JACKING AND TIRE CHANGING Jack Location • The jack, jack handle and winch handle tools are stowed behind the rear left side trim panel in the rear cargo area. Turn the two cover latches to release the cover. •...
  • Page 99 WHAT TO DO IN EMERGENCIES 2. Open the front drawer to expose the storage compartment. 3. Remove the liner from the console's storage compartment to access the spare tire winch drive nut.
  • Page 100 WHAT TO DO IN EMERGENCIES Premium/Base/Cargo Center Console • Pull the Winch Cover assembly plug (if equipped) to access the winch drive nut. Spare Tire Tools • The tool pouch contains three pieces and can be assembled into a spare tire hook; to remove the compact spare tire/cover assembly from under the vehicle, or a Winch T-handle;...
  • Page 101 WHAT TO DO IN EMERGENCIES Spare Tire Removal Instructions • The spare tire is located under the vehicle beneath the center console area. 1. Assemble the spare tire tools into a T-handle and place the square end over the spare tire winch drive nut. 2.
  • Page 102 WHAT TO DO IN EMERGENCIES Preparations For Jacking 1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas. 2. Turn on the Hazard Warning flasher. 3. Set the parking brake. 4. Place the shift lever into PARK. 5.
  • Page 103 WHAT TO DO IN EMERGENCIES 2. There are two jack engagement locations on each side of the vehicle body. These locations are on the sill flange of the vehicle body. Rear jack locations are between a pair of down-facing tabs on the sill flange of the vehicle side body.
  • Page 104 WHAT TO DO IN EMERGENCIES 6. Install the compact spare tire. Lightly tighten the lug nuts. NOTE: • Do not install the wheel cover on the compact spare. • Do not use a hammer or force to install the wheel covers. 7.
  • Page 105 WHAT TO DO IN EMERGENCIES 3. Turn the compact spare tire so that the valve stem is down, and place the tire into the spare tire/cover assembly. Slide the wheel spacer through the center of the wheel and spare tire/cover assembly, so that the two retainer tabs snap out and engage the spare tire cover on the opposite side.
  • Page 106 WHAT TO DO IN EMERGENCIES Vehicles Without Wheel Covers 1. Mount the road tire on the axle. 2. Install the remaining lug nuts with the cone shaped end of the nut toward the wheel. Lightly tighten the lug nuts. 3. Lower the vehicle to the ground by turning the jack handle counterclockwise. 4.
  • Page 107 WHAT TO DO IN EMERGENCIES WARNING! • Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel.

  • Page 108: Jump-Starting

    WHAT TO DO IN EMERGENCIES JUMP-STARTING • If your vehicle has a discharged bat- tery it can be jump-started using a set of jumper cables and a battery in an- other vehicle or by using a portable battery booster pack. •...
  • Page 109 WHAT TO DO IN EMERGENCIES • Disconnect the opposite end of the positive (+) jumper cable from the positive (+) post of the booster battery. • Disconnect the positive (+) end of the jumper cable from the positive (+) post of the discharged vehicle.

  • Page 110: Shift Lever Override

    WHAT TO DO IN EMERGENCIES SHIFT LEVER OVERRIDE • If a malfunction occurs and the shift lever cannot be moved out of the PARK position, you can use the following procedure to temporarily move the shift lever: • To access the shift lever override, remove the cover located to the top right of the shift lever in the instru- ment panel.

  • Page 111: Towing A Disabled Vehicle

    WHAT TO DO IN EMERGENCIES...

  • Page 112: Freeing A Stuck Vehicle

    WHAT TO DO IN EMERGENCIES FREEING A STUCK VEHICLE • If your vehicle becomes stuck in mud, sand or snow, it can often be moved using a rocking motion. Turn your steering wheel right and left to clear the area around the front wheels.

  • Page 113: Event Data Recorder (Edr)

    WHAT TO DO IN EMERGENCIES EVENT DATA RECORDER (EDR) • This vehicle is equipped with an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed.

  • Page 114: Maintaining Your Vehicle

    MAINTAINING YOUR VEHICLE OPENING THE HOOD • Pull the hood release lever located on the instrument panel, below the steer- ing column. • Raise the hood and locate the safety catch lever, in the middle of the hood opening. • Move the safety latch while lifting the hood at the same time.

  • Page 115: Adding Fuel

    MAINTAINING YOUR VEHICLE ADDING FUEL Fuel Filler Cap (Gas Cap) • The gas cap is located behind the fuel filler door on the left side of the ve- hicle. If the gas cap is lost or damaged, be sure the replacement cap is for use with this vehicle.

  • Page 116: Engine Compartment

    MAINTAINING YOUR VEHICLE...

  • Page 117: Fluids And Capacities

    We recommend you use 6 Quarts (5.6 Liters) 3.6L Engine API certified 5W-20 engine oil, meeting the require- ments of Chrysler Material Standard MS-6395. Refer to your oil filler cap for correct SAE grade. Engine Oil Filter– We recommend you use 3.6L Engine...

  • Page 118: Maintenance Schedule

    MAINTAINING YOUR VEHICLE CAUTION! • Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) engine coolant (antifreeze), may result in engine damage and may decrease corrosion protection. Organic Additive Technology (OAT) engine coolant is different and should not be mixed with Hybrid Organic Additive Technology (HOAT) engine coolant (antifreeze) or any “globally compatible”...
  • Page 119 MAINTAINING YOUR VEHICLE Your authorized dealer will reset the oil change indicator message after completing the scheduled oil change. If a scheduled oil change is performed by someone other than your authorized dealer, the message can be reset by referring to the steps described under “Electronic Vehicle Information Center (EVIC)/Oil Change Required”...
  • Page 120 MAINTAINING YOUR VEHICLE 150,000 240,000 140,000 224,000 130,000 208,000 120,000 192,000 110,000 176,000 100,000 160,000 90,000 144,000 80,000 128,000 70,000 112,000 60,000 96,000 50,000 80,000 40,000 64,000 30,000 48,000 20,000 32,000...
  • Page 121 MAINTAINING YOUR VEHICLE 150,000 240,000 140,000 224,000 130,000 208,000 120,000 192,000 110,000 176,000 100,000 160,000 90,000 144,000 80,000 128,000 70,000 112,000 60,000 96,000 50,000 80,000 40,000 64,000 30,000 48,000 20,000 32,000...

  • Page 122: Maintenance Record

    MAINTAINING YOUR VEHICLE...
  • Page 123 MAINTAINING YOUR VEHICLE...

  • Page 124: Fuses

    MAINTAINING YOUR VEHICLE Integrated Power Module (fuses) • The Integrated Power Module (fuses) is located in the engine compartment near the battery. This center contains cartridge fuses, mini-fuses and relays. Cavity Cartridge Fuse Mini-Fuse Description 40 Amp Green Power Folding Seat 30 Amp Pink Power Liftgate Module 30 Amp Pink...
  • Page 125 MAINTAINING YOUR VEHICLE Cavity Cartridge Fuse Mini-Fuse Description 20 Amp Yellow Front Heated Seat (If Equipped) 20 Amp Yellow Rear Heated Seat (If Equipped) 15 Amp Blue Ignition Off Draw — Vehicle Entertainment System (IOD-VES), Satellite Digital Audio Receiver (SDARS), DVD, Hands-Free Module (HFM), Universal Garage Door Opener (UGDO), Vanity Lamp (VANITY LP), Streaming Video...
  • Page 126 MAINTAINING YOUR VEHICLE Cavity Cartridge Fuse Mini-Fuse Description 20 Amp Yellow Fuel Pump (FUEL PUMP), Diesel Lift Pump (DSL LIFT PUMP) — Export Only 10 Amp Red Power Mirror Switch (PWR MIRR SW), Driver Window Switch (DRVR WIND SW) 10 Amp Red Wireless Ignition Module, Keyless Entry Module 10 Amp Red...

  • Page 127: Tire Pressures

    MAINTAINING YOUR VEHICLE TIRE PRESSURES • Check the inflation pressure of each tire, including the spare tire, at least monthly and inflate to the recommended pressure for your vehicle. • The tire pressures recommended for your vehicle are found on the “Tire and Loading Information”...

  • Page 128: Wheel And Wheel Trim Care

    MAINTAINING YOUR VEHICLE WHEEL AND WHEEL TRIM CARE • All wheels and wheel trim, especially aluminum and chrome plated wheels, should be cleaned regularly with a mild soap and water to prevent corrosion. • To remove heavy soil and/or excessive brake dust, use MOPAR ®...

  • Page 129: Customer Assistance

    CUSTOMER ASSISTANCE CHRYSLER GROUP LLC CUSTOMER CENTER P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone: 1–866–726–4636 CHRYSLER CANADA INC. CUSTOMER CENTER P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1–800–465–2001 (English) Phone: 1–800–387–9983 (French) ASSISTANCE FOR THE HEARING IMPAIRED • To assist customers who have hearing difficulties, the manufacturer has installed special TDD (Telecommunication Devices for the Deaf) equipment at its customer center.

  • Page 130: Publications Ordering

    • A street address is required when ordering manuals (no P.O. Boxes). • The Owner's Manual and User Guide electronic files are also available on the Chrysler, Jeep, Ram Truck and Dodge websites. • Click on the “For Owners” tab, select “Owner/Service Manuals”, then select your desired model year and vehicle from the drop down lists.

  • Page 131: Mopar Accessories

    MOPAR ACCESSORIES AUTHENTIC ACCESSORIES BY MOPAR® • The following highlights just some of the many Authentic Dodge Accessories by Mopar ® featuring a fit, finish, and functionality specifically for your Ram Cargo Van. • In choosing Authentic Accessories you gain far more than expressive style, premium protection, or extreme entertainment, you also benefit from enhancing your vehicle with accessories that have been thoroughly tested and factory- approved.

  • Page 132: Index

    INDEX Adjustable Pedals ...23 Electronic Vehicle Information Airbag ....13 Center (EVIC) ..77, 78 Alarm (Security Alarm).
  • Page 133 INDEX Introduction ....3 Park Sense System, Rear ..34 Inverter Outlet (115V) ..83 Pedals, Adjustable .
  • Page 134 INDEX Starting Trailer Weight ....90 Remote ....11 Transmission Steering Fluid ....115 Tilt Column .

  • Page 135: Faq (How To?)

    FAQ (How To?) FREQUENTLY ASKED QUESTIONS GETTING STARTED • How do I install my LATCH Equipped Child Seat? pg. 14 • How do I program my Front Seat Memory? pg. 16 OPERATING YOUR VEHICLE • How does the Electronic Range Select (ERS) operate? pg. 28 •...
  • Page 136 FAQ (How To?) UTILITY • How do I know how much I can tow with my Ram Cargo Van? pg. 90 WHAT TO DO IN EMERGENCIES • What do I do if my TPMS warning light is blinking? pg. 91 •...
  • Page 137 NOTES...
  • Page 138 NOTES...

  • Page 139: Driving And Alcohol

    This guide has been prepared to help you get quickly acquainted with your new RAM and to provide a convenient reference source for common questions. However, it is not a substitute for your Owner’s Manual. For complete operational instructions, maintenance procedures and important safety messages, please consult your Owner’s Manual, Navigation/Uconnect®...
  • Page 140 Download a free electronic copy of the Owner’s Manual or Warranty Booklet by visiting the Owners tab at www.ramtrucks.com (U.S.) or www.ramtruck.ca (Canada). Download a free Vehicle Information App by visiting your application store, Keyword (RAM Toolbox), or scanning the Microsoft Tag.

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Ram cv cargo van 2012

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