Service Recommendations - Sunbeam 20060328 Service Manual

SERVICE RECOMMENDATIONS

When meeting the customer, always remember to allow him / her explain the problem. Usually, the failure can be
previously detected if you pay attention at the customer's explanation. Don't make reckless conclusions, listen the whole
story and analyze the information given by the customer. Then, you will be able to make a diagnosis.
Before starting the test procedure, plug the refrigerator's cable through a wattmeter combined with a voltmeter. Later,
make a visual and operating inspection of the refrigerator to determine the following aspects:
1. ¿Is the refrigerator duly leveled?
This is very important; doors will be in the appropriate position.
2. ¿Is it located so that the condenser heat can dissipate duly? Verify if the space between the refrigerator and the walls
is the recommended.
3. Touch the condenser. With the compressor working, the condenser should be hot with a temperature gradual
reduction from the entrance to the condenser exit.
4. ¿Do the door gaskets close appropriately?
Prove with a paper sheet.
5. ¿Does the door propel the light switch?
6. ¿Is the evaporator fan duly located in the motor axle (for automatic defrost models)?
7. ¿Is the thermostat sensor component in duly position?
8. Observe the frost accumulation in the evaporator plate.
9. Verify the thermostat knob graduation.
10. Mark the opposite support to the defrosting timer slotted pin and determine if the timer advances (automatic defrost
models).
The service technician must find out the number of family members, the service load and the number of times the door is
opened daily, as well as the temperature of the room.
Once this phase of diagnosis is finished, the technician must check the refrigerator system deeply. Therefore, it is
obvious refrigerators don't have the same temperature all the time, even in identical conditions.
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