Problem Solver - GE JGAS24 Use And Care & Installation Manual

PROBLEM
TOP BURNERS DO
NOT LIGHT OR DO
NOT BURN EVENLY
BURNERS HAVE YELLOW
OR YELLOW-TIPPED
FLAMES
BURNER FLAMES VERY
LARGE OR YELLOW
OVEN DOES NOT
COOK PROPERLY
STRONG ODOR
If you need more help...call, toll free:
®
GE Answer Center
800.626.2000
consumer information center
QUESTIONS?
USE THIS PROBLEM SOLVER
POSSIBLE CAUSE
• Pilots are not lit. On models with standing pilot, lift cooktop and hold lighted
match next to pilot opening between front and rear burners. On models with
electric ignition, make sure electrical plug is plugged into a live power outlet.
• Burner holes on the side or around the top of burner may be clogged. Remove
burner and clean them with a safety pin or paper clip. Make sure you do not
enlarge the holes.
• Burners may not be fitted correctly onto the mounting brackets. Remove and
reinstall them properly.
(A) Yellow flames—
Call for service
• If burner flames look like (A), call for service. Normal burner flames should look
like (B) or (C), depending on the type of gas you use.
• With LP gas, some yellow tipping on outer cones is normal.
• If range is connected to LP gas, check all steps in the Installation Instructions.
• Make sure thermostat capillary bulb (located in upper portion of oven) is in
correct position, not touching oven sides and not coated with anything.
• Aluminum foil being used improperly in oven.
• Oven vent blocked on back of range.
• OVEN TEMP knob set incorrectly or not turned on.
• Incorrect cookware being used. Check each cooking section for cookware tips
or recommendations.
• Check Baking, Roasting and Broiling sections.
• Oven bottom not securely seated in position.
• Improper air/gas ratio in oven. Adjust oven burner air shutter.
• An odor from the insulation around the oven liner is normal for the first few
times oven is used. This is temporary.
(B) Yellow tips on outer
cones—Normal for LP gas
(C) Soft blue flames—
Normal for natural gas
33