Thank you for choosing the SANUPS (A11H). SAVE THESE INSTRUCTIONS This manual contains important instructions for A11H that should be followed during installation and maintenance of the UPS and batteries to protect the safety of the service technician* and the customers.
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§12. User Settings......................§12.1 Prior to Modifying the User Settings ............§12.2 Setup Menu List ..................§13. Maintenance......................§13.1 Routine Checks ..................§13.2 Battery Test....................§13.3 Bypass Breaker Reset.................. §13.4 Maintenance by Service Personnel ............. §13.4.1 Battery Replacement ................§14. Alarm Sounds ......................§15.
Before Use § § The procedures to use the UPS are shown in the following. Be sure to proceed as follows to use the UPS safely and properly. Check the safety and usage precautions ⇒ pages 2 to 7 Check the contents of the package ⇒ page 8 Check the installation and working space ⇒...
Safety Precautions § § PRECAUTIONS (IMPORTANT SAFETY INSTRUCTIONS) This Manual contains important instructions for operating and maintaining the A11H202U011TW, A11H202U111TW, A11H302U011TW, A11H302U111TW and the batteries to protect the safety of the service technician and the customers. Before installing, operating, performing maintenance or inspecting the UPS, be sure to read this manual and accompanying documents carefully to obtain a clear understanding of the information related to its operation, safety and important precautions.
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Safety Precautions 1. Relocation and Transportation Precautions CAUTION ! • Be careful to avoid falling or dropping the UPS during relocation or transportation, as bodily injury could result. • Be careful to avoid back strain when handling the UPS. • To avoid bodily injury caused by dropping the UPS, do not tilt it more than 5 degrees to either side when moving the UPS vertically.
Safety Precautions 4. Operating Precautions DANGER ! • Immediately shut the UPS off if it malfunctions, or if an unusual odor or noise is observed. Failure to do so may result in a fire. • To avoid electric shock, do not open the cover of the UPS. Do not detach the cover of the options, except when you use some options.
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Safety Precautions 6. Radio Frequency Interference CAUTION ! • This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
For Proper Operation § § § § (1) Input Power Requirements The input power of this UPS is shown in the following table. MODEL AC input voltage AC input frequency A11H202U011TW A11H202U111TW 120V (55 to 150V * 40 to 120Hz A11H302U011TW A11H302U111TW *1.
UPS are left uncharged, their service life will be greatly foreshortened. Recharge (refresh charge) in accordance with the UPS storage environment as shown in the table below. See §8.2 “UPS Charge” for details. Operation Storage Temperature Charge Interval A11H***U011 A11H***U111 25°C Once every 6 months At least 24 hours At least 36 hours 30°C...
Is there no visible damage on the UPS? □ Check and put the mark in If any item is missing, contact your supplier or SANYO DENKI. □ □ □ A11H Instruction Manual User Settings Guide □ □ Power Management Floor Fixation Plate □...
Part Names § § ⑭ ⑮ ⑩ ⑨ ⑯ ⑧ ⑦ ④ ⑥ ③ Indications of LED in this manual ⑫ The LEDs on the control panel are ⑬ described as “Green ON/OFF” or “Red ALARM”. ② The LEDs state are indicated as follows; ⑪...
Part Names § § ② ① ④ ③ Name Function Connect the computer to this connector with the supplied Network cable. PC I/F ① The unit functions as follows, depending on the value of the Interface user setting. Set the Interface setting to select the functions that you want to use. See §3.4 “Setting PC PC interface User Settings Guide Interface”...
Part Names Name Function CARD I/F ② This is a dual-purpose interface, for connection of Sanyo option cards (LAN interface card, contact interface card) and for output of UPS status signals. Card interface To use the LAN interface card, set the Interface user setting to Workstation (default setting). User Settings Guide See §3.4 “Setting PC Interface”...
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Part Names Name Function REMOTE (2) These are connectors for remote ON/OFF signal input and for linked operation. ③ Connect an optional remote switch for remote control of UPS ON/OFF and computer Remote switch shutdown from a remote location, or connect an optional linked operation cable. connectors These connectors function as follows, depending on the setting of the Interface user setting.
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Part Names Name Function AUX.OUTPUT These are terminals for connecting the optional outlet box and for use as EPO terminals ④ Connecting an outlet box to the UPS provides three output lines: OUTPUT0, 1, and 2. You can set External control ON/OFF delay times for OUTPUT1 and 2, allowing you to control system start and stop.
●, lift up and pull forward. This battery pack is not equipped in Model . . . A11H***U ④ Remove the insulation tapes from the battery connectors. ② While firmly pressing in at the two locations indicated by ●,...
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Wiring ⑤ Connect the battery connectors. ⑥ Verify that Forced Bypass is set to “Inverter”. ⑦ Attach two battery covers. ⑧ Attach three front panels. Forced Bypass switch should be inverter ⑥ position. Place the front cover ⑧ ⑤ The connector cannot be inserted over the battery cover, in the wrong orientation.
Wiring § § Before connecting optional equipment, disconnect the UPS input power plug from ! the utility power outlet and make sure that the UPS is completely stopped. Failure CAUTION to do so can result in electric shock. If you want to use a Network cable or optional equipment, connect them before operating the UPS. If you need to connect them after operating the UPS, do so after completely stopping the UPS and disconnecting the input power plug from the utility power outlet.
Wiring § § • Wiring should be performed only by technically qualified personnel. Incorrect wiring can result in electric shock and/or fire. • Check that the input power plugs are firmly seated. Failure to do so can result in ! electric shock, fire, or bodily injury.
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Wiring Proceed as follows to connect the input power plug of the UPS. ① Check that MAIN MCCB is in the “OFF” position. ② Connect the input power plug of the UPS to a utility power outlet. ③ Set BYPASS OC to “ON”.
Procedure Until Load Device Operation § § The procedure outline until turning on the load devices is as follows. Be sure to follow the procedure outline below to backup the load devices during power outage. Check the default value of the user setting ⇒...
Preparation Before Operation § § § § ① Check the user settings of the UPS. See §12.2 “Setup Menu List” to check the setting value. The factory default settings of the UPS are indicated by the “ * ” mark in the “Default Setting” column in the “Setup Menu List”. When the load specification, requirement or your When you use the UPS without changing environments do not configurate with the default...
Red BATT.LOW BATT MCCB is “ON”. ① Charging of the UPS starts automatically. . . . 24 hours: A11H***U011 ③ Operate the UPS for at least in this state * . . . 36 hours: A11H***U111 Note on the charging time *1.
Preparation Before Operation § § Perform a power outage test to confirm whether the UPS is working properly. Step ① and ② are not Be sure to perform this test prior to connecting the load devices. necessary if the procedure in §8.2 “UPS Charge”...
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Preparation Before Operation ⑥ Set MAIN MCCB to “ON”. Buzzer Silent LEDs Orange BACK UP Set to “ON”. Green ON/OFF Green OUTPUT Green INVERTER If power outage simulation test does not finish properly, check the following points. Possible cause Countermeasure The battery connector is not Connect the battery connector.
Load Devices Connection § § Connect the load devices. ① Check that the input breaker MAIN MCCB is set to “OFF”. ② Connect the input power plugs of the load devices to the output terminals as follows. Outlet Capacity Outlet Capacity 125V 20A outlet (NEMA 5-20R)×4 125V 30A outlet (NEMA L5-30R)×...
Installation § § • When installing the UPS, carefully follow the instructions in this Instruction Manual. Improper installation can result in electric shock, bodily injury, and/or fire. • Install the UPS on a stable surface that can bear the Weight Model weight (refer to the table).
Installation § § Check the following items before installation. ① Check that the battery breaker BATT MCCB is set to “ON”. After checking, attach the battery breaker cover removed in the step §6 “Wiring”. ② Check that the bypass breaker BYPASS OC is set to “ON”.
Installation § § • Fix the USP on the stable floor securely in the manner specified. Unless the UPS is secured solidly in place, it can shift or fall during seismic events (earthquakes) or when it is subjected to shock or vibration, possibly causing bodily injury. •...
Operating Procedures § § Operating procedures differ when you are using optional equipment. Refer to §18. “Using Optional Equipment” and to the Instruction Manual of the optional equipment. Indications of Breaker and LED in this manual. § § The breakers are indicated by a frame Example: MAIN MCCB The LEDs on the control panel are described as...
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Operating Procedures At this step, turn the load device power on. LEDs Green ON/OFF Green OUTPUT Green LOAD 25 -100% Green INVERTER Note for the load capacity “Green LOAD 25 - 100%” will light depending on the connected load capacities. If the “Red O.L”...
Operating Procedures § § Perform the following operation to shut down the UPS daily. Be sure to shut down the load devices prior to shutting down the UPS. ① Press and hold for at least 1 second. Buzzer Musical trill LEDs All of the LEDs go off.
Operating Procedures § § Perform the following operation if the UPS is not to be used for at least a week. Be sure to shut down the load devices prior to shutting down the UPS. ① Press and hold for at least 1 second. Buzzer Musical trill LEDs...
User Settings § § The UPS has a user settings menu, described in §12.2 “Setup Menu List”. You can set the various menu items to configure the UPS according to your environment, your applications, and the specifications of the User Settings Guide. connected load devices.
User Settings § § ●: indicates that LED is blinking. ○: indicates that LED is off. Setting Default Current User Settings Guide Menu Menu LED Setting Remarks Setting Setting Ref. page Item ●○○○ Do not use these settings. ○ ○●○○ Output voltage ●...
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User Settings Setting Default Current User Settings Guide Menu Menu LED Setting Remarks Setting Setting Ref. page Item Linked ON/OFF delay disabled No delay ● ○ ○ ○ Linked delay ● (operate with delay of 0 seconds) 3.16 operation ○ ○ ○ ○ Linked ON/OFF delay enabled Delay ○...
Maintenance § § • Internal maintenance and inspection should be performed only by technically qualified personnel. Electric shock, injury, burning, fuming or fire could otherwise result. • Before beginning inspection, shut down the UPS completely, and remove the input ! power.
Maintenance § § • Be sure not to inspect the inside of the UPS. Doing so may result in an electric shock, burn, injury, smoke, or fire. • Do not touch the fan on the back panel of the UPS when cleaning the !...
Follow the procedure below when conducting a manual battery test. However, if the UPS has performed a backup operation within 24 hours (A11H***011) or 36 hours (A11H***111) prior to the test, the result may show an error. The test should, therefore, be conducted when the UPS has not performed a backup operation within the last 24 or 36 hours.
Maintenance § § • Always power the UPS off before resetting the bypass breaker. Failure to do so ! can cause electric shock. Be careful to avoid injury or electric shock. CAUTION If the bypass breaker trips, the “Red ALARM” indicator lights and output from the output terminals stops.
Maintenance § § The user must not perform the maintenance described in this section. ! Be sure to contact your supplier for maintenance. • Internal maintenance and inspection should be performed only by technically qualified personnel. Electric shock, injury, burning, fuming or fire could otherwise result. •...
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This battery pack is not equipped in Model . . . ⑦Insert the new battery ⑤ Disconnect the battery A11H***U packs in the direction of connectors. Insulate with the arrow. tape or other insulator. Scale ⑧ Connect the battery connectors.
Alarm Sounds § § The buzzer sounds to indicate an UPS status error or change. Press to stop the buzzer. Check the sound pattern and refer to the following table for the steps to take. Sound Pattern LED Status UPS Status What to Do Red ALARM lit This is a mechanical failure.
Troubleshooting § § • Internal maintenance and inspection should be performed only by technically qualified personnel. Electric shock, injury, burning, fuming or fire could otherwise result. ! • Before beginning inspection, shut down the UPS completely, and remove the input power.
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Troubleshooting UPS Status LED Status Countermeasure • The alarm buzzer sound may be set to “OFF”. Alarm buzzer does not sound. Check the setting of “Buzzer Sound” in the user setting menu. User Settings Guide See §3.7 “Setting Buzzer Sound” in the •...
See §5.3 “External Interfaces” for the details of the PC I/F connector. The CARD I/F and PC I/F connectors cannot be used at the same time. ④ Insert the SANUPS SOFTWARE STANDALONE CD-ROM into the CD-ROM drive to install this program.
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“ ” If UPS is not charged for 24 hours (A11H***011) or 36 hours (A11H***111) or more when the UPS first started, “Charge” is not displayed properly. See §8.2 “UPS Charge” to charge the UPS. If the UPS is stopped and then restarted, even when the UPS is charged enough, “Charge” might be displayed as “80%”...
Using Standard OS UPS Services § § You can use the standard UPS service of your operating system to execute an automatic shutdown when power is lost. See §17.1 or §17.2, depending on your operating system. Use the supplied Network cable to connect the PC I/F connector on the UPS to the serial connector on the computer.
Using Standard OS UPS Services § 2 Windows 2000/XP/Server 2003 § To make UPS settings, log in as a user with Administrator privileges. ① Select the “Power Option Properties” icon in the Control Panel, and then click the “Select...” button in the UPS tab.
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Using Standard OS UPS Services ④ Click the “Configure...” button. Click Configure... ⑤ Make the settings shown in the following figure, and then click the “OK” button. When you return to the screen in step ①, click “Apply”. Item Description A Enable all notifications Check this if you want to display all warning messages related to power failures.
Optional Equipment § § This section explains the procedures for connecting and operating optional equipment. For more information about optional equipment, contact your supplier or a SANYO DENKI representative. Refer to the relevant sections of this manual or to the documentation of the optional equipment for information about wiring, settings, and operating procedures.
Optional Equipment § § This is a switch for turning the UPS ON and OFF from a remote location, and for executing one-touch shutdown* of connected computers. * What is one-touch shutdown? This is a function for sending a command requesting computer shutdown from the UPS to the power management software.
Optional Equipment § § What is linked operation? You can link up to 5 UPS units with cables and set their ON/OFF delay times, so that you can start and stop them in sequence. This is called linked operation. For linked operation, you will need linked operation cables and a remote switch.
Optional Equipment § § Before wiring, set MAIN MCCB on the back panel of each UPS to “OFF”, disconnect their ! input power plugs from the utility power outlets, and make sure that each UPS is completely CAUTION stopped. Failure to do so can result in electric shock. ①...
Optional Equipment § § Note about linked operation Linked operation starts or stops on an ON/OFF operation on the remote switch. It does not start or stop on an ON/OFF operation with the switch on the front panel. ① Check to be sure that all LEDs on all UPS units are off.
Optional Equipment § § The following figure shows linked operation for the case when ON delay and OFF delay times have been set for 3 UPS units. Remote switch ON/OFF operations control UPS output as shown below. Note that UPS operation in response to a remote switch OFF operation differs according to the Interface setting.
Optional Equipment § § Use an outlet box if you want to control of the output from the UPS. What is output line control? Connecting an outlet box to the UPS provides three output lines: OUTPUT0, 1, and 2. You can set ON/OFF delay times for OUTPUT1 and 2, allowing you to control output start and stop. Operation that utilizes of this function is called “Output line control”.
Optional Equipment § § Equipment you will need Outlet box Connection cable (supplied with outlet box) One outlet box is required for each UPS. Before wiring, set MAIN MCCB on the back panel of the UPS to “OFF”, disconnect ! the input power plug from the utility power outlet, and make sure the UPS is completely stopped.
The “SANUPS SOFTWARE” allows the delay times of OUTPUT1 and OUTPUT2 to be set to user-specified values. • When using an outlet box and the “SANUPS SOFTWARE” power management software, user setting menu items §3.20 to User Settings Guide §3.26 in the cannot be set on the UPS.
Optional Equipment § § You can connect a remote switch, linked operation cables, and outlet boxes to operate multiple UPS units with linked operation and output line control. The following figure shows an example of linked operation combined with output line control in a system with 2 UPS units.
Use the LAN interface card to perform UPS power management and computer shutdown. When you use the LAN interface card, the optional “SANUPS SOFTWARE” is required. This software provides network support, and is separate from the power management software supplied on the CD-ROM.
Optional Equipment § § Connect the contact interface card when you want to use the external transmission signals (transistor output) of the UPS “CARD I/F” connector as no-voltage contact (relay contact) output. For detailed information about connections and so on, refer to the documentation of the contact interface card.
Optional Equipment § § To enable emergency stop of UPS output, connect the contacts of a switch or other required device to EPO terminals 5 and 6 of the AUX.OUTPUT block. The switch to connect to the EPO terminals is not provided as a standard option for the UPS. Use a switch that complies with the following specifications, or connect to compliant contacts on your system.
Characteristics § § § § (1) Normal operation The UPS converts AC power from the utility power source Utility into DC power through the rectifier, and reconverts this DC Output power power back into AC power through the inverter and supplies Rectifier Inverter it to the load.
Characteristics § § Indication of the marks in the table are as follows. Lit LED : Blinking LED : Buzzer Alarm : ① - ④ The following table shows functions and operations which activate to protect the UPS. Control panel (front panel) indicators Alarms Protective Item...
Characteristics § § Item Standard or Performance Notes A11H202U***TW A11H302U***TW UL MODEL A11H202A***USTW(P)* A11H302A***USTW(P)* Type Output capacity 2kVA/1.4 kW 3kVA/2.1kW Cooling system Forced air cooling Input power plug NEME 5-20P NEMA L5-30P Phases Single phase, 2-wire Rated Voltage:120V (*6) Voltage 55 to 150V Frequency 40 Hz to 120 Hz...
Warranty § § Warranty for use in Japan: 1 year Warranty for use Overseas: 1 year Warranty for use in North America: 3 years* * Valid only when the UPS is purchased from a vendor recognized by Sanyo Denki. 1. In the above areas, this product is warranted for the specified periods against electrical failures due to materials or workmanship.
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