Limited Warranty; Maintenance - Cortelco 2500 Owner's Instruction Manual

If you have any problems with your telephone service, determine if the problem is with your telephone
or the telephone company lines BEFORE CALLING THE TELEPHONE COMPANY. Be aware that you
may be charged for a service call if the problem is caused by your telephone.
NO DIAL TONE
• Unplug your telephone from the wall jack. Plug a substitute telephone that is known to work properly
into the same wall jack.
• If the problem persists when using the substitute telephone, notify the telephone company.
• If the substitute telephone works properly, you must have your telephone repaired before reconnect-
ing it to the wall jack.
DIAL TONE BUT NO RINGING
• Check that the RINGER VOLUME CONTROL is not set to OFF.
• Set the RINGER VOLUME CONTROL to HIGH and have someone on another line call you. Before
answering the call, set the RINGER VOLUME CONTROL to the desired volume.
DO NOT ATTEMPT TO REPAIR THE TELEPHONE YOURSELF. Telephones manufactured by
CORTELCO must be returned to us for repair.
You can return your telephone to CORTELCO for repair or replacement in accordance with our

LIMITED WARRANTY.

DATE-OF-PURCHASE CORTELCO warrants telephones against defects in material and workman-
ship in accordance with our LIMITED WARRANTY. If your telephone is returned for repair, include
a copy of your sales receipt containing the date-of-purchase. DO NOT INCLUDE THE ORIGINAL
SALES RECEIPT.
If date-of-purchase is not included, the factory date printed on the label on the bottom of your tele-
phone will be used as the date-of-purchase. The factory date allows six months for distribution and
sale of the telephone.
If you return your telephone for repair, the warranty period is not extended. The original date-of-
purchase continues to apply to your warranty.
OUT-OF-WARRANTY REPAIR We will repair this telephone for a nominal fee after the LIMITED
WARRANTY has expired if you send it to us complete and undamaged. The repaired telephone will
be shipped to you C.O.D., freight collect.
FOREIGN ATTACHMENTS Remove all attached devices, such as adapter plugs or long cords, from
your telephone before returning for repair. We do not assume responsibility for repair or return of at-
tachments. Check our LIMITED WARRANTY.
RETURN-FOR-REPAIR PACKAGING If you are returning a telephone to us for repair, package it
carefully, preferably in the original carton. Be sure to include your return address, a copy of the sales
receipt showing date-of-purchase, and a note describing the problem you have with your telephone.
Shipping must be prepaid. If the telephone is in warranty, it will be repaired or replaced, at our option,
at no cost to you, and it will be returned shipping prepaid.
Ship telephones (shipping prepaid) to:
CORTELCO REPAIR CENTER
1703 SAWYER ROAD
CORINTH, MS 38834
Treat your telephone with care for trouble-free performance. Avoid dropping the handset. Carefully place
the handset on-hook after use. Clean your telephone with a damp cloth. Stains may be removed with
a mild soap. Do not use liquid or aerosol detergents or cleaning agents.
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ELEPHONE ERVICE
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