LCD screen
message/code
Printer error. Turn power
off and on again.
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD screen, or lights on the control panel will advise you when these parts need replacing. If this
happens during the standard warranty of the product, the exchange of the product or replacement of the
pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced
by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.
Parent topic:
Related concepts
Check Cartridge Status
Related references
Paper Jam Problems
Where to Get Help
Related topics
Loading Paper
Replacing Ink Cartridges
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Disconnect any interface cables connected to your product.
2. Load plain paper in the product.
3. Press the
4. Press the left or right arrow button to select Setup and press the OK button.
5. Press the up or down arrow button to select Maintenance and press the OK button.
Condition/solution
A fatal error has occurred. Turn the product off and then back on again. If the
error continues, check for a paper jam. If there is no paper jam, contact
Epson for support.
Solving Problems
home button, if necessary.
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