Reset - HTC Desire 520 User Manual

118 Sync, backup, and reset
Getting help
To find out more about using HTC Sync Manager, download the user guide PDF from the HTC
support site (htc.com/hsm/). Or open the Help that comes with the software.
On Windows, click in HTC Sync Manager, and then click Help.

Reset

Restarting HTC Desire 520 (Soft reset)
If HTC Desire 520 is running slower than normal, is unresponsive, or has an app that is not
performing properly, try rebooting and see if that helps solve the problem.
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button, and then tap Restart.
3. When asked to confirm, tap Restart.
If these steps don't work, you can remove and reinstall the battery, and then turn
HTC Desire 520 on to restart it.
Resetting HTC Desire 520 (Hard reset)
If HTC Desire 520 has a persistent problem that cannot be solved, you can perform a factory reset
(also called a hard reset or master reset). A factory reset reverts the phone back to its initial state—
the state before you turned on the phone for the first time.
Factory reset will remove all data on your phone storage, including apps you've downloaded and
installed, your accounts, your files, as well as system and app data and settings. Be sure to back up
any data and files you want to keep before you do a factory reset.
1. From the Home screen, tap
2. Tap Reset phone.
To also delete media and other data from your storage card, select Erase SD card.
3. Tap OK.
A factory reset may not permanently erase all data from your phone, including personal
information.
> Settings > Backup & reset.