Lincoln 2017 MKZ HYBRID Owner's Manual

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2 0 1 7 M K Z H Y B R I D

B R I D

owner.lincoln.com

lincolncanada.com

O w n e r ' s M a n u a l

March 2016

First Printing

Owner's Manual

MKZ Hybrid

Litho in U.S.A.

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Summary of Contents for Lincoln 2017 MKZ HYBRID

Page 1 2 0 1 7 M K Z H Y B R I D B R I D owner.lincoln.com lincolncanada.com O w n e r ’ s M a n u a l March 2016 First Printing Owner’s Manual MKZ Hybrid...
Page 2 The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.
Page 4: Table Of Contents
Seatbelt Height Adjustment......37 Frequencies..........53 California Proposition 65.......12 Seatbelt Warning Lamp and Indicator Remote Control..........54 Chime............38 Perchlorate............12 Replacing a Lost Key or Remote Seatbelt Reminder..........39 Lincoln Automotive Financial Control............58 Services............12 Child Restraint and Seatbelt Maintenance..........40 Replacement Parts Recommendation..13 MyKey Seatbelt Extension...........41 Special Notices..........13 Principle of Operation........59...
Page 5 Table of Contents Security Automatic High Beam Control.....87 Information Messages........119 Adaptive Headlamps........88 Passive Anti-Theft System......74 Climate Control Direction Indicators........89 Anti-Theft Alarm..........75 Welcome Lighting...........90 Automatic Climate Control......138 Steering Wheel Interior Lamps..........90 Hints on Controlling the Interior Climate............140 Ambient Lighting..........91 Adjusting the Steering Wheel......77 Heated Windows and Mirrors.....141 Audio Control...........78 Cabin Air Filter..........142...
Page 6 Table of Contents Auxiliary Power Points Running Out of Fuel........177 Stability Control Refueling............180 Auxiliary Power Points.........160 Principle of Operation.........203 Fuel Consumption.........183 Using Stability Control........204 Storage Compartments Emission Control System......184 Parking Aids Center Console..........162 High Voltage Battery Overhead Console........162 Principle of Operation.........205 General Information........187 Rear Parking Aid...........206 Starting and Stopping the...
Page 7 Table of Contents Pre-Collision Assist........244 Transporting the Vehicle......266 Opening and Closing the Hood....296 Drive Control..........247 Towing Points..........267 Under Hood Overview........297 Engine Oil Dipstick........299 Load Carrying Customer Assistance Engine Oil Check.........299 Load Limit............249 Getting the Services You Need....268 Oil Change Indicator Reset.......300 In California (U.S.
Page 8 Vehicle Certification Label......356 Accessories Cleaning the Windows and Wiper Transmission Code Designation....357 Accessories............475 Blades............317 Capacities and Specifications....358 Cleaning the Interior........317 Lincoln Protect Cleaning the Instrument Panel and Audio System Lincoln Protect..........477 Instrument Cluster Lens......319 General Information........363 Cleaning Leather Seats......320 Scheduled Maintenance Audio Unit - Vehicles With: Premium AM/ Repairing Minor Paint Damage....320...
Page 9 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 10: Introduction
ABOUT THIS MANUAL features and options available throughout the range of available models, sometimes Thank you for choosing Lincoln. We even before they are generally available. It recommend that you take some time to get may describe options not fitted to the vehicle to know your vehicle by reading this manual.
Page 11 Introduction Air conditioning system Child safety door lock or unlock Explosive gas E162384 Anti-lock braking system Child seat lower anchor Fan warning Avoid smoking, flames or sparks Fasten seatbelt Child seat tether anchor Battery Front airbag Cruise control E71340 Battery acid Front fog lamps Do not open when hot Brake fluid - non petroleum based...
Page 12: Data Recording
Introduction Heated windshield Parking aid Windshield wash and wipe E139213 Interior luggage compartment Parking brake release DATA RECORDING Jack Power steering fluid Service Data Recording Service data recorders in your vehicle are Power windows front/rear Keep out of reach of children capable of collecting and storing diagnostic information about your vehicle.
Page 13 Introduction products or services that may interest you. including our U.S. data storage and use of The event data recorder in this vehicle is Data may be provided to our service service providers in other jurisdictions who designed to record such data as: providers such as part suppliers that may may be subject to legal requirements in •...
Page 14 Introduction Note: Event data recorder data is recorded where required by law enforcement, other Note: Including to the extent that any law by your vehicle only if a non-trivial crash government authorities or other third pertaining to Event Data Recorders applies situation occurs;...
Page 15: California Proposition 65
FINANCIAL SERVICES information, do not activate the service. For PERCHLORATE more information, see Traffic, Directions Lincoln Automotive Financial Services offers and Information, Terms and Conditions. a full range of financing and lease plans to See SYNC 3 (page 367). Certain components in your vehicle such as help you acquire your vehicle.
Page 16: Replacement Parts Recommendation
Motorcraft branding on the parts or their parts are the only replacement parts that and instructions could result in packaging. benefit from a Lincoln Warranty. Damage personal injury. See Supplementary Scheduled Maintenance and caused to your vehicle as a result of the Restraints System (page 43).
Page 17: Mobile Communications Equipment
Introduction situations. Safety must be paramount when MOBILE COMMUNICATIONS using mobile communications equipment to EQUIPMENT avoid negating these benefits. Mobile communication equipment includes, but is WARNING not limited to, cellular phones, pagers, portable email devices, text messaging Driving while distracted can result in devices and portable two-way radios.
Page 18: Environment
Environment PROTECTING THE ENVIRONMENT You must play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 19: Child Safety
Child Safety GENERAL INFORMATION WARNINGS WARNINGS All children are shaped differently. The Transport Canada toll free at 1-800-333-0371 See the following sections for directions on recommendations for safety restraints or go to www.tc.gc.ca to find a Child Car Seat how to properly use safety restraints for are based on probable child height, age and Clinic in your area.
Page 20 Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Use a child safety seat (sometimes called an Children weighing 40 lb (18 kg) or less (generally age four or Infants or toddlers infant carrier, convertible seat, or toddler younger).
Page 21: Installing Child Restraints
Child Safety Using Lap and Shoulder Belts • You are required by law to properly use INSTALLING CHILD RESTRAINTS safety seats for infants and toddlers in WARNINGS the United States and Canada. Child Seats Airbags can kill or injure a child in a •...
Page 22 Child Safety When installing a child safety seat with Standard safety belts 2. After positioning the child safety seat in combination lap and shoulder belts: the proper seating position, pull down on the shoulder belt and then grasp the • Use the correct safety belt buckle for that shoulder belt and lap belt together seating position.
Page 23 Child Safety 7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.
Page 24 Child Safety the child is added to the child restraint. Before placing the child in the seat, Inflatable safety belts It also helps to achieve the proper forcibly move the seat forward and back snugness of the child seat to your to make sure the seat is securely held vehicle.
Page 25 Child Safety E146523 E142530 E146522 3. While holding the shoulder and lap belt 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction portions together, route the tongue 2. After positioning the child safety seat in through the child seat according to the the tongue is coming from) for that the proper seating position, grasp the...
Page 26 Child Safety Note: The lock-off device on some child restraints may not accommodate the shoulder portion of the inflatable safety belt. Follow all instructions provided by the manufacturer of the child restraint regarding the necessary and proper use of the lock-off device.
Page 27 Child Safety 9. Attach the tether strap (if the child seat We recommend checking with a NHTSA The LATCH system is composed of three is equipped). Certified Child Passenger Safety Technician vehicle anchor points: two lower anchors to make certain the child restraint is properly located where seat back and seat cushion installed.
Page 28 Child Safety The LATCH anchors are located at the rear The lower anchors at the center of the section of the rear seat between the cushion second row rear seat are spaced 18 inches and seat back below the symbols as shown. (46 centimeters) apart.
Page 29 Child Safety Combining Safety Belt and LATCH Lower The tether strap anchors in your vehicle are 1. Route the child safety seat tether strap Anchors for Attaching Child Safety Seats in the following positions (shown from top over the back of the seat. For outboard view): seating positions, route the tether strap When used in combination, either the safety...
Page 30: Booster Seats
Child Safety pounds (45 kilograms) if recommended by BOOSTER SEATS your child restraint manufacturer). Many state and provincial laws require that children use WARNING approved booster seats until they reach age Never place, or allow a child to place, eight, a height of 4 feet 9 inches (1.45 meters) the shoulder belt under a child's arm tall, or 80 pounds (36 kilograms).
Page 31 Child Safety • Does the lap belt rest low across the If your backless booster seat has a If, with a backless booster seat, you cannot hips? removable shield, remove the shield. If a find a seating position that adequately vehicle seating position has a low seat back supports your child's head, a high back •...
Page 32 Child Safety E142596 E142597 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 33: Child Restraint Positioning
Child Safety If the booster seat slides on the vehicle seat WARNINGS WARNINGS upon which it is being used, placing a Always carefully follow the instructions Never use pillows, books, or towels to rubberized mesh sold as shelf or carpet liner and warnings provided by the boost a child.
Page 34: Child Safety Locks
Child Safety Recommendations for attaching child safety restraints for children Use any attachment method as indicated below by X LATCH (lower LATCH (lower Safety belt and top Safety belt and Safety belt only Combined weight of Restraint Type anchors and top anchors only) tether anchor LATCH (lower...
Page 35 Child Safety Right-Hand Side Turn clockwise to lock and counterclockwise to unlock. E112197 The childproof locks are located on the rear edge of each rear door and must be set separately for each door. Left-Hand Side Turn counterclockwise to lock and clockwise to unlock.
Page 36: Seatbelts
Seatbelts PRINCIPLE OF OPERATION WARNINGS WARNINGS It is extremely dangerous to ride in a Seatbelts and seats can become hot WARNINGS cargo area, inside or outside of a in a vehicle that has been closed up in vehicle. In a crash, people riding in these sunny weather.
Page 37: Fastening The Seatbelts
Seatbelts • Seatbelt warning light and chime. • Crash sensors and monitoring system with readiness indicator. The seatbelt pretensioners at the front seating positions are designed to tighten the E142587 E142588 seatbelts when activated. In frontal and 1. Insert the belt tongue into the proper 2.
Page 38 Seatbelts Seatbelt Locking Modes Vehicle Sensitive Mode This is the normal retractor mode, which WARNINGS allows free shoulder belt length adjustment After any vehicle crash, the seatbelt to your movements and locking in response system at all passenger seating to vehicle movement. For example, if the positions must be checked by an authorized driver brakes suddenly or turns a corner dealer to verify that the automatic locking...
Page 39 Seatbelts When to Use the Automatic Locking Mode 2. Grasp the shoulder portion and pull 3. Allow the belt to retract. As the belt downward until the entire belt is pulled retracts, you will hear a clicking sound. This mode should be used any time a child out.
Page 40: Seatbelt Height Adjustment
Seatbelts Note: The rear inflatable seatbelts are The fully inflated belt's increased diameter compatible with most infant and child safety more effectively holds the occupant in the car seats and belt positioning booster seats appropriate seating position, and spreads when properly installed. This is because they crash forces over more area of the body than are designed to fill with a cooled gas at a regular seatbelts.
Page 41: Seatbelt Warning Lamp And Indicator Chime
Seatbelts Adjust the height of the shoulder belt so the To adjust the shoulder belt height: SEATBELT WARNING LAMP AND belt rests across the middle of your shoulder. INDICATOR CHIME 1. Press the button and slide the height adjuster up or down. This lamp illuminates and an 2.
Page 42: Seatbelt Reminder
Seatbelts unbuckled. If the Belt-Minder warnings expire (warnings SEATBELT REMINDER for about five minutes) for one passenger The system uses information from the front (driver or front passenger), the other Belt-Minder passenger sensing system to determine if a passenger can still cause the Belt-Minder front seat passenger is present and therefore This feature supplements the safety belt feature to turn on.
Page 43: Child Restraint And Seatbelt Maintenance
Seatbelts Deactivating and Activating the Belt-Minder • The ignition is off. CHILD RESTRAINT AND SEATBELT Feature • The driver and front passenger safety MAINTENANCE belts are unbuckled. WARNING Inspect the vehicle safety belts and child 1. Switch the ignition on. Do not start the While the system allows you to safety seat systems periodically to make sure vehicle.
Page 44: Seatbelt Extension
Only use extensions provided free of crash be replaced. However, if the crash was seatbelts, should be used with Lincoln charge by Lincoln Motor Company minor and an authorized dealer finds that the seatbelts. Ask your authorized dealer if your dealers.
Page 45: Personal Safety System
Personal Safety System The Personal Safety System provides an • Restraint system warning light and improved overall level of frontal crash backup tone. protection to front seat occupants and is • The electrical wiring for the airbags, crash designed to help further reduce the risk of sensors, safety belt pretensioners, front airbag-related injuries.
Page 46: Supplementary Restraints System
Supplementary Restraints System The airbags are a supplemental restraint PRINCIPLE OF OPERATION WARNINGS system and are designed to work with the Airbags can kill or injure a child in a safety belts to help protect the driver and WARNINGS child seat. Never place a rear-facing right front passenger from certain upper child seat in front of an active airbag.
Page 47: Driver And Passenger Airbags
Supplementary Restraints System While the system is designed to help reduce DRIVER AND PASSENGER serious injuries, contact with a deploying AIRBAGS airbag may also cause abrasions or swelling. Temporary hearing loss is also a possibility WARNINGS as a result of the noise associated with a Never place your arm or any objects deploying airbag.
Page 48 Supplementary Restraints System Proper Driver and Front Passenger the chance of injury in a crash event. For Seating Adjustment example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward WARNING or sideways, or puts one or both feet up, the chance of injury during a crash is greatly National Highway Traffic Safety increased.
Page 49: Front Passenger Sensing System
Supplementary Restraints System This system works with sensors that are part The front passenger sensing system is FRONT PASSENGER SENSING of the front passenger seat and seatbelt to designed to disable (will not inflate) the front SYSTEM detect the presence of a properly-seated passenger frontal airbag when the front occupant and determine if the front passenger seat is unoccupied, or a rear...
Page 50 Supplementary Restraints System The front passenger sensing system is If a person of adult size is sitting in the front • Restart the vehicle and have the person designed to enable (may inflate) the front passenger seat, but the airbag off indicator remain in this position for about two passenger frontal airbag anytime the system lamp is lit, it is possible that the person isn’t...
Page 51: Side Airbags
Supplementary Restraints System Note: When the passenger airbag status To know if the front passenger WARNINGS indicator OFF light is illuminated, the sensing system is operating Do not use accessory seat covers. The passenger (seat mounted) side airbag may properly, See Crash Sensors and use of accessory seat covers may be disabled to avoid the risk of airbag Airbag Indicator (page 51).
Page 52: Driver And Passenger Knee Airbags
Supplementary Restraints System The side airbags are located on the outboard DRIVER AND PASSENGER KNEE side of the seatbacks of the front seats. In AIRBAGS certain sideways crashes, the airbag on the • Crash sensors and monitoring system side affected by the crash will be inflated. Driver and passenger knee airbags are with readiness indicator.
Page 53: Safety Canopy
Supplementary Restraints System SAFETY CANOPY WARNINGS To reduce risk of injury, do not obstruct WARNINGS or place objects in the deployment path of the curtain airbag. Do not place objects or mount equipment on or near the headliner at If the curtain airbags have deployed, the siderail that may come into contact with the curtain airbags will not function a deploying curtain airbag.
Page 54: Crash Sensors And Airbag Indicator
Supplementary Restraints System Children 12 years old and under should The restraints control module also monitors CRASH SENSORS AND AIRBAG always be properly restrained in the rear the readiness of the above safety devices INDICATOR seats. The Safety Canopy will not interfere plus the crash and occupant sensors.
Page 55: Airbag Disposal
Supplementary Restraints System The seatbelt pretensioners and the front • The design of the side airbags is to inflate airbag supplemental restraint system are in certain side impact crashes. Side designed to activate when the vehicle airbags may activate in other types of sustains frontal deceleration sufficient to crashes if the vehicle experiences cause the restraints control module to deploy...
Page 56: Keys And Remote Controls
Keys and Remote Controls The typical operating range for your Note: Make sure to lock your vehicle before GENERAL INFORMATION ON transmitter is approximately 33 feet (10 leaving it unattended. RADIO FREQUENCIES meters). Vehicles with the remote start Note: If you are in range, the remote control feature will have a greater range.
Page 57: Remote Control
Keys and Remote Controls REMOTE CONTROL Intelligent Access Key E151795 Note: Your vehicle keys came with a security label that provides important key cut information. Keep the label in a safe place for future reference. Removable Key Blade The intelligent access key also contains a removable key blade that you can use to E218689 unlock your vehicle.
Page 58 Keys and Remote Controls Note: Replacing the battery does not erase 1. Push the release button and pull the key 2. Twist a thin coin under the tab hidden the programmed key from your vehicle. The blade out. behind the key blade head to remove transmitter should operate normally.
Page 59 Keys and Remote Controls Remote Start 5. Reinstall the battery cover and the key The remote start system does not work if any blade. of the following occur: WARNING • The ignition is on. Car Finder To avoid exhaust fumes, do not use •...
Page 60 Keys and Remote Controls The power windows do not work during remote start and the radio does not turn on LED. Status automatically. Solid green. Remote start or The parking lamps remain on and your extension vehicle will run for 5, 10 or 15 minutes, successful.
Page 61: Replacing A Lost Key Or Remote Control
Keys and Remote Controls You may have to be closer to your vehicle than when starting due to ground reflection and the added noise of your running vehicle. You can switch this feature on or off in the information display. See General Information (page 108).
Page 62: Mykey
MyKey Note: For vehicles equipped with a • Certain driver alerts, stability systems or PRINCIPLE OF OPERATION push-button start switch: When both a MyKey parking aids turn on automatically when and an admin key are present when you you use the MyKey system. For example, MyKey allows you to program keys with start your vehicle, the system recognizes the Blind Spot Information System (BLIS),...
Page 63: Creating A Mykey
MyKey Note: Not every feature applies to every • Various vehicle speed reminders so CREATING A MYKEY vehicle in every market. When they are MyKey drivers know when their vehicle available for your vehicle, then they appear speed approaches the limits. Warnings Use the information display to create a in your information display, providing choices appear in your information display and a...
Page 64: Clearing All Mykeys
MyKey Programming or Changing CLEARING ALL MYKEYS CHECKING MYKEY SYSTEM Configurable Settings STATUS When you clear your MyKeys, you remove Use the information display to program or all restrictions and return all MyKeys to their You can find information about your change your optional MyKey settings.
Page 65: Using Mykey With Remote Start Systems
MyKey Number of Admin Keys USING MYKEY WITH REMOTE START SYSTEMS Indicates how many admin keys are programmed to your vehicle. Use this feature MyKey is not compatible with non to determine how many admin keys you have Ford-approved, aftermarket remote start for your vehicle, and detect if an additional systems.
Page 66 MyKey Condition Potential causes · There are no MyKeys programmed to the vehicle. See Creating a MyKey (page 60). For vehicles with keyless start: No MyKey restrictions are available · An admin transmitter is present when you started your vehicle. when starting the vehicle.
Page 67: Locks
Locks Remote Control Door Lock Indicator LOCKING AND UNLOCKING An LED on each door window trim illuminates You can use the remote control at any time. You can use the power door lock control or when you lock the door. It remains on for the remote control to lock and unlock your Unlocking the Doors (Two-Stage Unlock) up to 10 minutes after you switch the ignition...
Page 68 Locks Locking the Doors Make sure to close and latch the luggage compartment before driving your vehicle. An Press the button to lock all doors. unlatched luggage compartment may cause A tone sounds and the direction objects to fall out or block your view. E138623 indicators will flash.
Page 69 Locks Locking and Unlocking the Doors with Smart Unlocks for Intelligent Access At the Luggage Compartment the Key Blade Keys This feature helps to prevent you from locking your intelligent access key inside your vehicle’s passenger compartment or rear cargo area. When you electronically lock your vehicle with any door open, the transmission is in park (P) and the ignition is off, the system...
Page 70 Locks When you open one of the front doors and Autounlock Autolock is not configurable in all markets. lock your vehicle using the power door lock If the autolock settings are not available in Autounlock unlocks all the doors when: control, all doors will lock then unlock if: your information display, then the system is •...
Page 71 Locks The lamps will turn off if all the doors remain With the Remote Control Press the exterior release button to open the closed and: luggage compartment. Your vehicle must be Press twice within three seconds unlocked or have an intelligent access •...
Page 72 Locks From Outside Your Vehicle Opening and Closing the Power Decklid Note: Let the power system operate the decklid after pressing the control. Pushing Note: You can reverse the decklid or pulling the decklid may activate the movement. Press the instrument panel or obstacle detection feature and stop the decklid button again, or press the remote power operation.
Page 73: Keyless Entry
Locks Resetting the Power Decklid Note: If you enter your entry code too fast Note: The keypad will not operate a power on the keypad, the unlock function may not decklid. The decklid may not operate correctly and work. Re-enter your entry code more slowly. You can operate the keypad with the you may need to reset it if: factory-set 5-digit entry code.
Page 74 Locks • press 3·4 to save personal code 2 Note: Personal entry codes 4 and 5 will not • switching the ignition on recall memory positions. • press 5·6 to save personal code 3 • unlocking your vehicle using intelligent access.
Page 75: Interior Luggage Compartment Release
Locks To Release the Trunk 1. Remove the rubber covering (A) in the INTERIOR LUGGAGE cupholder. Place the first programmed COMPARTMENT RELEASE Enter the factory-set code or your personal key in the backup slot (B) at the bottom code, then press 5·6 within five seconds. of the cupholder.
Page 76 Locks Adults should familiarize themselves with the The handle is located inside the luggage operation and location of the release handle. compartment either on the luggage compartment door (lid) or near the tail lamps. It is composed of a material that will glow for hours in darkness following brief exposure to ambient light.
Page 77: Security
Security SecuriLock The intelligent access key functions as a PASSIVE ANTI-THEFT SYSTEM programmed key that operates the driver The system helps prevent your vehicle from door lock and activates the intelligent access Note: The system is not compatible with starting unless you use a coded key with push button start system, as well as a non-Ford aftermarket remote start systems.
Page 78: Anti-Theft Alarm
Security You must have two previously programmed 6. Remove the intelligent access key. intelligent access keys inside your vehicle 7. Place the unprogrammed intelligent and the new unprogrammed intelligent access key in the backup slot and press access keys readily accessible. See an the push button ignition switch.
Page 79 Security Take all remote controls to an authorized dealer if there is any potential alarm problem with your vehicle. Arming the Alarm The alarm is ready to arm when there is not a key in your vehicle. Electronically lock your vehicle to arm the alarm.
Page 80: Steering Wheel
Steering Wheel 2. Adjust the steering wheel to the desired Note: Make sure that you are sitting in the ADJUSTING THE STEERING WHEEL position. correct position. See Sitting in the Correct Position (page 143). WARNING Do not adjust the steering wheel when your vehicle is moving.
Page 81: Audio Control
Steering Wheel To adjust: Memory Feature • Tilt: press the top or bottom of the You can save and recall the steering column control. position with the memory function. See • Telescope: press the front or rear of the Memory Function (page 149). control.
Page 82: Voice Control
Steering Wheel Type 2 Press and hold the seek button to: CRUISE CONTROL • Tune the radio to the next station up or Type 1 down the frequency band. • Seek through a track. VOICE CONTROL (If Equipped) E222823 See Cruise Control (page 221). E145976 INFORMATION DISPLAY CONTROL E145980...
Page 83: Heated Steering Wheel
Steering Wheel HEATED STEERING WHEEL (If Equipped) See your SYNC information. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 84: Wipers And Washers
Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before you switch the windshield wipers on. Note: If streaks or smears appear on the windshield, clean the windshield and the wiper blades. See Checking the Wiper Blades (page 308). If that does not resolve the issue, install new wiper blades.
Page 85 Wipers and Washers Do not operate the windshield wipers on a During wet or winter driving conditions Keep the outside of the windshield clean. dry windshield. This may scratch the glass, where ice, snow or a salty road mist is The rain sensor is very sensitive and the damage the wiper blades or cause the wiper present, inconsistent or unexpected wiping...
Page 86: Windshield Washers
Wipers and Washers WINDSHIELD WASHERS E221745 Pull the lever toward you to operate the windshield washers. When you release the lever, wiping will continue for a short period of time. Note: Do not operate the washers when the washer reservoir is empty. This may cause the washer pump to overheat.
Page 87: Lighting
Lighting Headlamp High Beam Headlamp Flasher LIGHTING CONTROL E222347 E222348 E142449 Push the lever away from you to switch the Slightly pull the lever toward you and release Off. high beam on. it to flash the headlamps. Parking lamps, instrument panel Push the lever away from you again or pull lamps, license plate lamps and tail the lever toward you to switch the high beam...
Page 88: Instrument Lighting Dimmer
Lighting The headlamps remain on for a period of Note: If you switch autolamps and time after you switch the ignition off. Use the autowipers on, the headlamps will information display controls to adjust the automatically turn on when the windshield period of time that the headlamps remain wipers continuously operate.
Page 89: Headlamp Exit Delay
Lighting Type 1 - Conventional (Non- HEADLAMP EXIT DELAY Configurable) After you switch the ignition off, you can The daytime running lamps turn on when: switch the headlamps on by pulling the 1. The ignition is switched to the on direction indicator lever toward you.
Page 90: Automatic High Beam Control
Lighting 3. The transmission is not in park (P) for Note: Typical road dust, dirt and water spots AUTOMATIC HIGH BEAM vehicles with automatic transmissions or will not affect the performance of the CONTROL (If Equipped) the parking brake is released for vehicles automatic high beam system.
Page 91: Adaptive Headlamps
Lighting The high beams will switch off if: When the automatic control has activated the high beams, pushing or pulling the stalk • the system detects the headlamps of an will provide a temporary override to low approaching vehicle or the tail lamps of beam.
Page 92: Direction Indicators
Lighting DIRECTION INDICATORS E142451 Note: There may be a delay of up to five seconds before the system will operate when E222351 the vehicle is first driven. • To operate the left-hand direction Note: The system is only active at speeds indicator, push the lever down until it above 3 mph (5 km/h).
Page 93: Welcome Lighting
WELCOME LIGHTING of each switch on the overhead console depends upon which roof, sunroof, and The Lincoln welcome mat projection lights window shade features are on your vehicle. are on the bottom of the exterior mirror Note: Press the door function switch to housings.
Page 94: Ambient Lighting
Lighting Rear Interior Lamp Type 2 Type 3 E182517 Left-hand side map lamp. Right-hand side map lamp. Press the button to switch the lamps on or off. E201073 E192153 AMBIENT LIGHTING (If Equipped) Map lamp switch. All lamps on switch. Adjust the ambient lighting using the Door function switch.
Page 95: Windows And Mirrors
Windows and Mirrors Bounce-Back POWER WINDOWS The window will stop automatically while WARNINGS closing. It will reverse some distance if there Do not leave children unattended in is an obstacle in the way. your vehicle and do not let them play Overriding the Bounce-Back Feature with the power windows.
Page 96: Global Opening And Closing
Windows and Mirrors Window Lock Note: You can enable or disable this feature To close the windows and moonroof, press in the information display or see an and hold the remote control lock button. authorized dealer. See General Information Release the button once movement starts. (page 108).
Page 97 Windows and Mirrors Fold-Away Exterior Mirrors Push the mirror toward the door window glass. Make sure that you fully engage the mirror in its support when returning the mirror to its original position. Auto-Folding Mirrors (If Equipped) The exterior mirrors automatically fold in toward the glass after you place the transmission into park (P), turn off the vehicle, E170431...
Page 98 You may hear a loud noise at a safe distance, signal that you intend to as you reset the power-folding mirrors. This Lincoln Welcome Mat change lanes. Glance over your shoulder to sound is normal. Repeat this process as...
Page 99: Interior Mirror
Windows and Mirrors The image of the approaching vehicle is You can adjust the interior mirror to your small and near the inboard edge of the main preference. Some mirrors also have a second mirror when it is at a distance. The image pivot point.
Page 100: Sun Visors
Windows and Mirrors Illuminated Vanity Mirror SUN VISORS E145986 The control is in the overhead console. The sun shade has a one-touch up and down feature. Press and release the control to E162197 move the sun shade. To stop motion, press E138666 the control a second time.
Page 101 Windows and Mirrors Opening and Closing the Moonroof WARNINGS Sunshade open. Press and release When closing the moonroof, you to open the sunshade. The should verify that it is free of sunshade opens automatically with obstructions and make sure that children and the moonroof.
Page 102 Windows and Mirrors To override this feature, press and hold the moonroof close control within two seconds after the roof comes to a stop following a bounce-back reversal or two successive reversals if equipped with a retractable panoramic roof. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 103: Instrument Cluster
Instrument Cluster GAUGES E151261 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 104 Instrument Cluster Left Information Display. Speedometer. Right Information Display. After refueling some variability in needle Regen Display Left Information Display position is normal: A circular arrow symbol displays when • It may take a short time for the needle to Odometer energy is being recaptured through the reach full after leaving the gas station.
Page 105 Instrument Cluster Variations: Right Information Display This feature can be switched on or off in the information displays settings menu. See Note: The low fuel reminder can appear at Entertainment General Information (page 108). different fuel gauge positions depending on See General Information (page 367).
Page 106: Warning Lamps And Indicators
Instrument Cluster Adaptive Cruise Control Autohold Active Trip Efficiency Leaves (If Equipped) Trip Efficiency Leaves display upon shutting It illuminates when the system The speed control system indicator off your vehicle. The number of leaves holds your vehicle stationary. light changes color to indicate E144524 E197933 represent the average for the last trip.
Page 107 Instrument Cluster Brake System Direction Indicator Engine or Motor Coolant Temperature Lights when you engage the Lights when the left or right turn Lights when the engine or motor parking brake with the ignition on. signal or the hazard warning cooling system is overheating.
Page 108 Instrument Cluster Front Airbag Hood Ajar To confirm the lamp is working, it will also light momentarily when you switch on the Lights when you start your vehicle. Lights when the ignition is on and ignition. If it does not light when you switch If it continues to flash or remains the hood is not completely closed.
Page 109 Instrument Cluster Service Engine Soon Note: If your vehicle detects certain faults, Normally, the service engine soon light will it will not allow you to operate the stay on until the engine cranks, then turn If the service engine soon indicator accelerator pedal.
Page 110: Audible Warnings And Indicators
Instrument Cluster Stop Safely Keyless Warning Alert (If Equipped) Lights if your vehicle has an Sounds the horn twice when you exit your electrical component fault or failure vehicle with the intelligent access key, after E144693 that will cause your vehicle to the last door is closed and your keyless shutdown or enter into a limited operating vehicle is in RUN, indicating your vehicle is...
Page 111: Information Displays
Information Displays Left Information Display Controls • Press and hold the left arrow button at GENERAL INFORMATION any time to return to the main menu display (escape button). WARNING • Press the OK button to choose and Driving while distracted can result in confirm settings or messages.
Page 112 Information Displays Display/Trip display options. Note: The cluster will remember the menu level 2 state when the individual key state Use the up or down arrow buttons is changed from the RUN position to the OFF to choose between the following position.
Page 113 Information Displays Display/Trip Trip 1 Trip 2 Trip 2 Fuel History Fuel History Coach Coach Average Speed Blank Blank Help — — Tire Pressure — — — Trip 1 Help — — (Trip Data + Battery Gauge + Fuel Gauge) Trip 2 (Trip Data + Battery Gauge + Fuel Gauge)
Page 114 Information Displays Engage • When power demand surpasses the Unique content available in MyView: amber indicator, this level of demand and • Accessory Power— Indicates electrical Engage provides separate gauges for engine associated fuel economy displays in power demands from your vehicle’s power and high voltage battery power in amber.
Page 115 Information Displays Trip 1 & 2 • Tach rpm x 1000 — When the gasoline Information engine is running, the tachometer gauge Provides trip odometer, trip average fuel In this mode, you can view displays the engine speed in revolutions economy and trip timer.
Page 116 Information Displays Settings Note: Some items are optional and may not Note: Some MyKey items will only appear if appear. a MyKey is set. In this mode, you can configure different driver setting choices. E100023 Settings Menu level 2 Menu level 3 Menu level 4 Menu level 5 Menu level 6...
Page 117 Information Displays Settings Rear Park Aid On or Off — Tire Monitor Hold OK to Reset — Vehicle Auto Engine Off On or Off — Easy Entry / Exit On or Off — Lighting Adaptive Hdlamps Traffic Set Up Right or Left Hand Traffic Auto Highbeam On or Off Daytime Lights...
Page 118 Information Displays Settings Neutral Tow Hold OK to Initialize Oil Life Reset Set to XXX % - Hold OK to Reset Power Decklid Enable or Disable Switch Remote Start Climate Control Heater – A/C Auto or Last Settings Steering Wheel Auto Heated or Off Front Defrost Auto or Off...
Page 119 Information Displays Settings Wipers Courtesy Wipe On or Off Rain Sensing On or Off MyKey Create MyKey Hold OK to Create MyKey 911 Assist Always On or User Selectable Advancetrac Always On or User Selectable Max Speed Choose desired speed or off Speed Minder Choose desired speed or off Volume Limiter...
Page 120 Information Displays Settings Battery Display On or Off Regen Display On or Off Driving History Hold OK to Reset • Press the up and down arrow buttons to Entertainment Right Information Display Controls scroll through and highlight the options within a menu. See General Information (page 367).
Page 121 Information Displays Fuel Economy Menu level 2 Menu level 3 Menu level 4 Menu level 5 Efficiency Leaves Flowers — — Help — — Fuel History Duration 5, 10 or 30 minutes — (Instantaneous Fuel Economy + Fuel Help — —...
Page 122: Information Messages
Information Displays view is the total time duration for the 5 Note: Fuel economy is not always a measure Instantaneous Fuel Economy intervals. You can select total duration in the of appropriate driving behavior. For example, If your instantaneous fuel economy is greater options menu.
Page 123 Information Displays Press the OK button to acknowledge and display. Other messages will be removed Certain messages need to be confirmed remove some messages from the information automatically after a short time. before you can access the menus. Active Park Message Action Active Park Fault...
Page 124 Information Displays Message Action Adaptive Cruise - Driver Resume Control Displayed when the adaptive cruise has reinstated controls to the driver. Adaptive Cruise Speed Too Low to Displays when the vehicle speed is too slow to activate the adaptive cruise. Activate Adaptive Cruise Shift Down Displays when the vehicle speed is getting too low for adaptive cruise.
Page 125 Information Displays Airbag Message Action Occupant Sensor BLOCKED Remove Displays when the system detects a malfunction due to a blocked sensor. Objects Near Passenger Seat Alarm Message Action Vehicle Alarm To Stop Alarm, Start Vehicle. Displays when the alarm has been triggered due to unauthorized entry. See Anti-Theft Alarm (page 75).
Page 126 Information Displays Battery and Charging System (12 volt) Message Action Check Charging System Displayed when the charging system needs servicing. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. Low Battery Features Temporarily Turned Displayed when the battery management system detects an extended low-voltage condition.
Page 127 Information Displays Blind Spot Information and Cross Traffic Alert System Message Action Blindspot System Fault Displayed when a fault with the system has occurred. Contact your authorized dealer as soon as possible. Blindspot Not Available Sensor Blocked Displayed when the system sensors are blocked. Contact your authorized dealer as soon as See Manual possible.
Page 128 Information Displays Message Action Switches Inhibited Security Mode Displays when the door switches have been disabled. Child Lock Malfunction Service Required Displays when there is a system malfunction with the child locks. Contact your authorized dealer as soon as possible. Factory Keypad Code {X X X X X} Displays the factory keypad code after the keypad has been reset.
Page 129 Information Displays Hill Start Assist Message Action Hill Start Assist Not Available Displays when hill start assist is not available. Contact your authorized dealer. See Auto Hold (page 199). Keys and Intelligent Access Message Action To START Press Brake Displayed as a reminder to press the brake while starting the vehicle. No Key Detected Displayed if the key is not detected by the system.
Page 130 Information Displays Message Action Max Number of Keys Learned Displayed during spare key programming when the maximum number of keys have been programmed. Not Enough Keys Learned Displayed during spare key programming when not enough keys have been programmed. Key Battery Low Replace Soon Displays when the key battery is low.
Page 131 Information Displays Maintenance Message Action Low Engine Oil Pressure Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact your authorized dealer as soon as possible.
Page 132 Information Displays Message Action Service Tire Mobility Kit Displayed when the kit needs service. See your authorized dealer. Transport / Factory Mode Displays to indicate that the vehicle is still in Transport or Factory mode. This may not allow some features to operate properly.
Page 133 Information Displays Message Action Traction Control On - MyKey Setting Displays when a MyKey is in use and Traction control is activated. MyKey Park Aid Cannot be Deactivated Displays when a MyKey is in use and park aid is activated. Lane Keeping Alert On MyKey Setting Displayed when the lane keeping aid is on per MyKey settings.
Page 134 Information Displays Park Brake Message Action To Release: Press Brake and Switch The electric parking brake is set and a manual release is attempted without the brake pedal being pressed. Park Brake Use Switch to Release The electric parking brake is set and an automatic release is attempted but cannot be performed. Perform a manual release.
Page 135 Information Displays Power Steering Message Action Steering Fault Service Now The power steering system has detected a condition that requires service. See your authorized dealer. Steering Loss Stop Safely The power steering system is not working. Stop the vehicle a safe place. Contact your authorized dealer.
Page 136 Information Displays Remote Start Message Action To Drive: Turn Key to On Displays as a reminder to turn the key on to drive the vehicle after a remote start. To Drive: Press Brake and Gear Shift Displays as a reminder to apply the brake and the gear shift button to drive the vehicle after a Button remote start.
Page 137 Information Displays Tire Pressure Monitoring System Message Action Tire Pressure Low Displays when one or more tires on your vehicle have low tire pressure. See Tire Pressure Monitoring System (page 347). Tire Pressure Monitor Fault Displays when the tire pressure monitoring system is malfunctioning. If the warning stays on or continues to come on, contact your authorized dealer.
Page 138 Information Displays Transmission Message Action Transmission Malfunction Service Now See your authorized dealer. Transmission Over Temperature Stop The transmission is overheating and needs to cool. Stop in a safe place as soon as it’s possible. Safely Transmission Overheating Stop Safely The transmission has overheated and needs to cool.
Page 139 Information Displays Message Action Press Brake Pedal Displays to request the operator to apply the brake as needed by the transmission. Depress Brake to Shift from Park Displays when the brake pedal needs to be depressed to enable the transmission to shift from park.
Page 140 Information Displays Message Action SHIFT SYS FAULT Neutral Unavailable See your authorized dealer. Service Required SHIFT SYS FAULT Low Unavailable Service See your authorized dealer. Required Neutral Tow Engaged Turn Ignition Off for Displays when neutral tow is active and the ignition needs to be turned off. See Towing the Towing Vehicle on Four Wheels (page 254).
Page 141: Automatic Climate Control
Climate Control Note: You can switch temperature units AUTOMATIC CLIMATE CONTROL between Fahrenheit and Celsius. See your SYNC information. E223474 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 142: Climate Control
Climate Control Power: Press to switch the system on and off. When the system is off, it prevents outside air from entering the vehicle. Driver temperature control: Adjust the temperature setting on the driver side. MAX defrost: Press to switch on defrost. Outside air flows through the windshield vents, air conditioning automatically turns on, and fan automatically adjusts to the highest speed.
Page 143: Hints On Controlling The Interior Climate
Climate Control DUAL: Press to switch on temperature control for the passenger side of the vehicle. When dual zone is off, passenger temperature settings remain the same as the driver settings. Heated rear window: Press to switch the heated rear window on and off. See Heated Windows and Mirrors (page 141). Note: To improve the time to reach a Automatic Fan Settings HINTS ON CONTROLLING THE...
Page 144: Heated Windows And Mirrors
Climate Control Heated Rear Window Note: If you select AUTO during hot outside 2. Adjust the temperature function to the temperatures, or when the inside of the desired setting. Use 72°F (22°C) as a Press the button to clear the vehicle is hot, the system automatically uses starting point, then adjust the setting as heated rear window of thin ice and...
Page 145: Cabin Air Filter
Climate Control Heated Wiper Park Replace the filter at regular intervals. See • Heated mirrors. (If Equipped) Scheduled Maintenance (page 479). • Heated rear window. When you switch the heated rear window For additional cabin air filter information, or Note: Passenger heated and cooled seats on, the heated wiper park automatically turns to replace the filter, see an authorized dealer.
Page 146: Sitting In The Correct Position
Seats • Keep sufficient distance between SITTING IN THE CORRECT yourself and the steering wheel. We POSITION recommend a minimum of 10 in (25 cm) between your breastbone and the airbag WARNINGS cover. Sitting improperly, out of position or • Hold the steering wheel with your arms with the seatback reclined too far can slightly bent.
Page 147 Seats Front seat head restraint Rear center head restraint WARNINGS The adjustable head restraint is a safety device. Whenever possible, it should be installed and properly adjusted when the seat is occupied. Failure to adjust the head restraint properly could reduce its effectiveness during certain impacts.
Page 148: Power Seats
Seats Tilting Head Restraints Lowering the Head Restraint 1. Adjust the seatback to an upright driving or riding position. 1. Press and hold button C. The front head restraints have a tilting 2. Pivot the head restraint forward toward feature for extra comfort. To tilt the head 2.
Page 149 Seats E144632 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 150 Seats Power Lumbar Four-Way Power Lumbar Multi-Contour Front Seats With Active (If Equipped) Motion (If Equipped) Note: The massage system will turn off after 20 minutes. Note: The engine must be running or the vehicle must be in accessory mode to activate the seats.
Page 151 Seats Massage mode Lumbar and bolster mode Back massage intensity adjustment Upper lumbar Lumbar decrease Massage intensity decrease and off Cushion massage intensity adjustment Lower lumbar Massage intensity increase Lumbar increase On and off The massage feature will default to an alternating massage mode with back massage intensity adjustment. The lumbar and bolster feature will default to the middle lumbar mode.
Page 152: Memory Function
Seats Note: A preset memory position can only be MEMORY FUNCTION (If Equipped) recalled when the ignition is off, or when the transmission is in park (P) or neutral (N) if the WARNINGS ignition is on and the vehicle is not moving. Before activating the seat memory, You can also recall a preset memory position make sure that the area immediately...
Page 153: Rear Seats
Seats Linking a PreSet Position to your Easy Entry and Exit Feature Remote Control or Intelligent Access If you enable the easy entry and exit feature, Key Fob it automatically moves the driver seat Your vehicle can save the preset memory position rearward up to two inches (five positions for up to two remote controls or centimeters) when you switch the ignition...
Page 154: Heated Seats
Seats When raising the seat back(s), make sure you Do not do the following: hear the seat latch into place. • Place heavy objects on the seat. • Operate the heated seat if water or any HEATED SEATS other liquid spills on the seat. Allow the seat to dry thoroughly.
Page 155: Climate Controlled Seats
Seats Rear Seats Do not do the following: The heated seat module resets at every ignition run cycle. While the ignition is on, • Place heavy objects on the seat. WARNING press the high or low heated seat switch to •...
Page 156 Seats Do not do the following: WARNING • Place heavy objects on the seat. People who are unable to feel pain to • Operate the heated seat if water or any their skin because of advanced age, other liquid spills on the seat. Allow the chronic illness, diabetes, spinal cord injury, seat to dry thoroughly.
Page 157: Rear Seat Armrest
Seats REAR SEAT ARMREST E144635 Fold the armrest down to use the armrest and cupholder. To open the storage lid, pull up on the latch located between the cupholders. Armrest pass-through Note: Do not exceed 80 pounds (36 kilograms) of weight on the pass-through E152622 door.
Page 158: Universal Garage Door Opener
Universal Garage Door Opener HomeLink Wireless Control System Note: We recommend that upon the sale or The system includes two primary features, a lease termination of your vehicle, you erase garage door opener and a platform for WARNINGS the programmed function buttons for security remote activation of devices within the home.
Page 159 Universal Garage Door Opener Note: You may need to use a different Programming Your Garage Door Opener method if you live in Canada or have Motor difficulties programming your gate operator Note: You may need a ladder to reach the or garage door opener.
Page 160 Universal Garage Door Opener Note: If programming a garage door opener or gate operator, it is advised to unplug the device during the “cycling” process to prevent possible overheating. 1. Press and hold the HomeLink button while you press and release, every two seconds, your hand-held transmitter until the HomeLink indicator light changes E142658...
Page 161 Universal Garage Door Opener 2. The indicator light will begin to flash after 4. Press and hold both the programmed 20 seconds. Without releasing the Genie button on the hand-held button, follow Step 1 in the Programming transmitter and the button you want to section.
Page 162 Universal Garage Door Opener Programming HomeLink to the Genie 4. Press and release the Genie Intellicode FCC and RSS-210 Industry Canada Intellicode Garage Door Opener Motor 2 hand-held transmitter’s previously Compliance programmed button. Both indicator lights Note: You may need a ladder to access the This device complies with Part 15 of the FCC on the garage door opener motor unit garage door opener motor.
Page 163: Auxiliary Power Points
Auxiliary Power Points 12 Volt DC Power Point 110 Volt AC Power Point Note: Always keep the power point caps (If Equipped) closed when not in use. WARNINGS WARNING Do not insert objects other than an accessory Do not plug optional electrical plug into the power point.
Page 164 Auxiliary Power Points The power outlet temporarily turns off power when in fault mode if the device exceeds the 150 watt limit. Unplug your device and switch the ignition off. Switch the ignition back on, but do not plug your device back in.
Page 165: Storage Compartments
Storage Compartments CENTER CONSOLE OVERHEAD CONSOLE Storage compartment with auxiliary power point and USB port. Stow items in the cup holder carefully as Heated rear seats. items may become loose during hard braking, acceleration or crashes, including 110 volt AC power point, auxiliary hot drinks which may spill.
Page 166: Starting And Stopping The Engine
Starting and Stopping the Engine If you disconnect the battery, your vehicle Note: A valid key must be located inside GENERAL INFORMATION may exhibit some unusual driving your vehicle to switch the ignition on and characteristics for approximately 5 mi (8 km) start the vehicle.
Page 167: Starting A Gasoline Engine
Starting and Stopping the Engine The keyless starting system has three Before starting your vehicle, check the STARTING A GASOLINE ENGINE modes: following: When the engine starts for the first time on • Off: Turns the ignition off. • Make sure all occupants have fastened your drive, the idle speed increases, this their seatbelts.
Page 168 Starting and Stopping the Engine Within 20 seconds of switching your vehicle Automatic Shutdown Override off, press the brake pedal and press the Note: You cannot permanently switch off the button. After 20 seconds, you can no longer automatic shutdown feature. When you start your vehicle if it does not detect a valid switch it off temporarily, it turns on at the passive key.
Page 169: Engine Block Heater
Starting and Stopping the Engine 2. Press the button once. 1. Put the transmission in position N and • Open the windows at least 1 in (3 cm). use the brakes to bring your vehicle to a • Set your climate control to outside air. 3.
Page 170 Starting and Stopping the Engine The heater acts as a starting aid by warming • Make sure that when in operation, the The heater uses 0.4 to 1.0 kilowatt-hours of the engine coolant. This allows the climate extension cord plug and heater cord plug energy per hour of use.
Page 171: Unique Driving Characteristics
Unique Driving Characteristics The engine may not start because this Conditions that may cause the engine to start HYBRID VEHICLE OPERATION vehicle is equipped with silent key start. This up or remain running include: fuel saving feature allows your vehicle to be This hybrid vehicle combines electric and •...
Page 172 Unique Driving Characteristics Stopping: Engine: Low: Low (L) is designed to mimic the enhanced The gas engine may shut off to conserve fuel The engine speed in your hybrid is not engine braking available in non-hybrid as you come to a stop. Restarting your directly tied to your vehicle speed.
Page 173 Unique Driving Characteristics During certain events (such as vehicle Your fuel economy should improve • Perform all scheduled maintenance. servicing) your low voltage 12-volt battery throughout your hybrid's break-in period. As • There is no need to wait for your engine may become disconnected or disabled.
Page 174: Ecoselect
Unique Driving Characteristics Note: You can switch the EV+ feature on or To switch EcoSelect on, press the EcoSelect allows your vehicle to operate off through the Driver Assist section of the ECO button. more efficiently. You will notice: E198654 Settings menu.
Page 175: Hybrid Vehicle Frequently Asked Questions
Unique Driving Characteristics HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS Question Answer What are the series of clicks from the cargo area when I first turn the The high voltage battery is electrically isolated from the rest of the key in the ignition? vehicle when the key is off.
Page 176 Unique Driving Characteristics Question Answer Why does my engine stay on when it is extremely cold outside? In order to make sure that the climate control system can begin heating the cabin or defrosting the windshield as soon as a driver requests it, the engine coolant temperature has to be kept sufficiently hot.
Page 177 Unique Driving Characteristics Question Answer How long will my high voltage battery last? Does it need maintenance? The high voltage battery system is designed to last the life of the vehicle and requires no maintenance. Can you charge the battery with a plug into an A/C outlet? There are no provisions for charging the high voltage battery from a power supply external to the vehicle.
Page 178: Fuel And Refueling
Fuel and Refueling • Avoid inhaling fuel vapors. Inhaling too SAFETY PRECAUTIONS WARNINGS much fuel vapor of any kind can lead to When refueling always shut the engine eye and respiratory tract irritation. In WARNINGS off and never allow sparks or open severe cases, excessive or prolonged flames near the fuel tank filler valve.
Page 179: Fuel Quality
Fuel and Refueling • Fuels can also be harmful if absorbed Note: Use of any fuel other than those FUEL QUALITY through the skin. If fuel is splashed on recommended can impair the emission the skin, clothing or both, promptly control system and cause a loss of vehicle Choosing the Right Fuel remove contaminated clothing and wash...
Page 180: Running Out Of Fuel
Fuel and Refueling Do not be concerned if the engine During fuel freshness mode: • To start the vehicle with a keyless sometimes knocks lightly. However, if the ignition, just start the engine. Crank time • The information display will indicate fuel engine knocks heavily while using fuel with will be longer than usual.
Page 181 Fuel and Refueling Note: Do not use aftermarket funnels; they When filling the vehicle’s fuel tank from a will not work with the capless fuel system portable fuel container, use the funnel and can damage it. The included funnel has included with the vehicle.
Page 182 Fuel and Refueling E163066 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 183: Refueling
Fuel and Refueling The funnel is located in the rear of the WARNINGS vehicle, inside the load compartment, Do not try to pry open or push open underneath the load floor carpet and is the capless fuel system with foreign accessible from the trunk.
Page 184 Fuel and Refueling 2. Press the button on the driver door to WARNINGS open the fuel filler door. The fuel filler The fuel system may be under door can take up to 15 seconds to open pressure. If you hear a hissing sound before you can insert a fuel filler nozzle.
Page 185 Fuel and Refueling Fuel Filler Door Manual Override Lever Message Description and Action The manual override lever is in the luggage compartment on the left-hand side. Refuel Error A warning message appears See Manual in the information display Note: The transmission must be in park (P) when the fuel system fails to or neutral (N).
Page 186: Fuel Consumption
Fuel and Refueling • Turn the ignition off before fueling; an 3. After at least three to five tank fill ups, fill FUEL CONSUMPTION inaccurate reading results if the engine the fuel tank and record the current is left running. odometer reading.
Page 187: Emission Control System
Fuel and Refueling • Do not turn off the ignition while your An improperly operating or damaged exhaust EMISSION CONTROL SYSTEM vehicle is moving, especially at high system may allow exhaust to enter the speeds. vehicle. Have a damaged or improperly WARNINGS operating exhaust system inspected and •...
Page 188 Fuel and Refueling On-Board Diagnostics (OBD-II) Readiness for Inspection/Maintenance You can correct these temporary malfunctions by filling the fuel tank with good (I/M) Testing Your vehicle has a computer known as the quality fuel, properly closing the fuel fill inlet on-board diagnostics system (OBD-II) that Some state/provincial and local governments or letting the electrical system dry out.
Page 189 Fuel and Refueling ignition key to the on position for 15 seconds without cranking the engine. If the service engine soon indicator blinks eight times, it means that the vehicle is not ready for I/M testing; if the service engine soon indicator stays on solid, it means that the vehicle is ready for I/M testing.
Page 190: High Voltage Battery
High Voltage Battery To disable the battery and stop all high GENERAL INFORMATION voltage electric activity in the vehicle, you can access the high voltage disconnect WARNING circuit. To do this, you must unplug the circuit This battery pack should only be from the circuit port connected to the battery.
Page 191: High Voltage Battery Cut-Off Switch
High Voltage Battery 6. Reverse this procedure to reinstall the high-voltage service disconnect and the outer lever to the service disconnect. Reactivating the High Voltage Battery Note: If you have manually disconnected your high voltage shut off circuit, you need to reconnect the circuit before you can reactivate it.
Page 192 High Voltage Battery 3. If your vehicle is not powered after this sequence, repeat steps 1 and 2 up to two more times. For vehicles equipped with a push button start system: 1. Press the START/STOP button to turn ignition off. 2.
Page 193: Transmission
Transmission Every time you select a gear, the selected AUTOMATIC TRANSMISSION button will light up. You will also see the gear selected appear in the instrument cluster. WARNINGS Always set the parking brake fully and make sure your vehicle is in park (P). Turn the ignition off whenever you leave your vehicle.
Page 194 Transmission 3. The gear shift button you select will Park (P) • Turn the ignition off. illuminate and the instrument cluster will • Open the driver's door with your seat belt This position locks the transmission and show the selected gear. unlatched.
Page 195 Transmission Reverse (R) The message Stay in Neutral mode Drive (D) with Grade Assist engaged will appear in the instrument cluster With the transmission in reverse (R), your The grade assist button is located when your vehicle has entered Stay in vehicle will move backward.
Page 196 Transmission Low (L) Note: For some markets this feature will be 2. Locate the brake shifter interlock access disabled. slot. The slot is located below the media • Provides maximum engine braking. hub, in the front of the center console Note: This feature will only function if your •...
Page 197 Transmission If Your Vehicle Gets Stuck In Mud or Snow Note: Do not rock your vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Note: Do not rock your vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat.
Page 198: Brakes
Brakes Brake Over Accelerator This lamp momentarily illuminates GENERAL INFORMATION when you switch the ignition on. If In the event the accelerator pedal becomes the light does not illuminate during Note: Occasional brake noise is normal. If a stuck or entrapped, apply steady and firm start up, remains on or flashes, the anti-lock metal-to-metal, continuous grinding or pressure to the brake pedal to slow the...
Page 199: Hints On Driving With Anti-Lock Brakes
Brakes braking, the motor is spun as a generator to Note: When you apply the electric parking HINTS ON DRIVING WITH ANTI- create electrical current. This recharges the brake in certain conditions, for example on LOCK BRAKES battery and slows the vehicle. In effect, once a steep hill, the electric parking brake may the accelerator pedal is released, the motor reapply the brakes within three to ten...
Page 200 Brakes Note: The brake system warning lamp The brake system warning lamp flashes for WARNINGS illuminates for 10 seconds if you switch the about two seconds and then illuminates to The brake system warning lamp will ignition off after you apply the electric confirm that you have applied the electric flash when applying the electric parking brake, or you apply the electric...
Page 201 Brakes Releasing the electric parking brake You can manually release the electric parking The brake system warning lamp will go off brake by: to confirm that you have released the electric parking brake. 1. Switching the ignition on. Note: The electric parking brake drive away 2.
Page 202: Auto Hold
Brakes Switch Auto Hold off during vehicle or trailer AUTO HOLD towing. WARNINGS Note: In case of a malfunction in the system while Auto Hold actively holds the vehicle The system does not replace the (for example, low power supply), a message parking brake.
Page 203 Brakes Using Auto Hold Note: You can only switch Auto Hold on if you close the door and fasten your safety 1. Bring your vehicle to a stop by pressing belt. the brake pedal. After coming to a stop, Note: Auto Hold turns off every time you the green Auto Hold (ACTIVE) indicator power down your vehicle.
Page 204: Traction Control
Traction Control Switching the System Off PRINCIPLE OF OPERATION USING TRACTION CONTROL When you switch the system off or on, a The traction control system helps avoid drive WARNING message appears in the information display wheel spin and loss of traction. showing system status.
Page 205 Traction Control • Temporarily illuminates on engine start-up. • Flashes when a driving condition activates either of the systems. • Illuminates if a problem occurs in either of the systems. The stability and traction control off light temporarily illuminates on E130458 engine start-up and stays on when you switch the traction control system off.
Page 206: Stability Control
Stability Control • The stability and traction control light PRINCIPLE OF OPERATION WARNINGS illuminates steadily. Remember that even advanced • The stability control and traction control WARNINGS technology cannot defy the laws of systems do not enhance your vehicle's physics. It’s always possible to lose control Vehicle modifications involving braking ability to maintain traction of the wheels.
Page 207: Using Stability Control
Stability Control Electronic Stability Control USING STABILITY CONTROL The system enhances your vehicle’s ability The system automatically turns on each time to prevent skids or lateral slides by applying you switch the ignition on. brakes to one or more of the wheels individually and, if necessary, reducing You cannot switch the stability control engine power.
Page 208: Parking Aids
Parking Aids Note: The sensing system cannot be turned PRINCIPLE OF OPERATION WARNINGS off when a MyKey is present. See Principle This system is not designed to prevent of Operation (page 59). WARNINGS contact with small or moving objects. The system is designed to provide a warning Note: If you attach certain add-on devices To help avoid personal injury, please to assist the driver in detecting large...
Page 209: Rear Parking Aid
Parking Aids Obstacle Distance Indicator Coverage area of up to 6 ft (1.8 m) from the REAR PARKING AID (If Equipped) rear bumper. There may be decreased The system provides obstacle distance coverage area at the outer corners of the The rear sensors are only active when the indication through the information display.
Page 210 Parking Aids You can switch the system off through the If the transmission is in drive (D) or any other information display menu or from the pop-up forward gear (for example, low (L), sport (S) message that appears once you shift the or any forward gear in a manual transmission into reverse (R).
Page 211: Side Sensing System
Parking Aids When the system detects an object close to The system provides obstacle distance SIDE SENSING SYSTEM (If Equipped) the side of your vehicle, an audible warning indication through the information display. sounds. As the object comes closer to the The side sensing system uses the front and As the distance to the obstacle decreases, side of your vehicle, the rate of the audible...
Page 212: Active Park Assist
Parking Aids (30 cm), or when obstacles are detected The side sensing system may not be WARNINGS within 12–24 in (30–60 cm) and are inside available until you have driven approximately The sensors may not detect objects in the driving path of your vehicle. When you the length of your vehicle in order for the heavy rain or other conditions that stop your vehicle the audible warning stops...
Page 213 Parking Aids Parallel Park Out Assist automatically steers • The edge of the neighboring parked • A foreign object damages or obstructs your vehicle out of a parallel parking space vehicle is high off the ground (for the front or rear bumper or side sensors. (hands-free) while you control the example, a bus, tow truck or flatbed •...
Page 214 Parking Aids E130107 Note: You can also activate the Active Park Note: You must observe that the selected Automatic Steering into Parking Space Assist system after you have already driven space remains clear of obstructions at all Note: If your vehicle speed exceeds partially or completely past a parking space.
Page 215 Parking Aids E130108 Using Active Park Assist - Perpendicular When you think your vehicle is properly The system displays a message and a Parking parked, or you hear a solid tone from the corresponding graphic to indicate it is parking aid (accompanied by a display searching for a parking space.
Page 216 Parking Aids E186193 Note: The system always offers the last When the system finds a suitable space, it detected parking space (for example, if your displays a message and a tone sounds. Stop vehicle detects multiple spaces while you your vehicle and follow the instructions on are driving, it offers the last one).
Page 217 Parking Aids When you shift the transmission into reverse When automatic steering is complete, the Using Active Park Assist - Parallel Park Out (R), with your hands off the wheel (and system displays a message and a tone Assist nothing obstructing its movement), your sounds, indicating that the active park assist While your vehicle is at rest in a vehicle steers itself into the space.
Page 218 Parking Aids The system determines the clearance to the Note: This system is not intended to assist • Driving above approximately 22 mph front and rear of your vehicle and in exiting perpendicular parking spaces, (35 km/h) for 30 seconds during an active automatically steers your vehicle out of a damages to your vehicle may occur.
Page 219 Parking Aids The system does not offer a particular space The sensors may be covered (for example, snow, ice or dirt buildup). Covered sensors can affect the system's functionality. There is not enough room in the parking space for your vehicle to safely park. There is not enough space for the parking maneuver on the opposite side of the parking space.
Page 220: Rear View Camera
Parking Aids The system does not position the vehicle where I want in the space A parked vehicle has a high attachment (salt sprayer, snowplow or moving truck bed). The parking space length or position of parked objects changed after your vehicle passed. The temperature around your vehicle changes quickly (driving from a heated garage into the cold, or after leaving a car wash).
Page 221 Parking Aids Using the Rear View Camera System Note: When towing, the camera only sees Guidelines and the Centerline what you are towing behind your vehicle. Note: Active guidelines and fixed guidelines The rear view camera system displays what This might not provide adequate coverage are only available when the transmission is is behind your vehicle when you place the and you might not see some objects.
Page 222 Parking Aids Enhanced Park Aids Fixed guideline: Yellow zone Note: The reverse sensing system is not Fixed guideline: Red zone effective at speeds above 3 mph (5 km/h) Rear bumper and may not detect certain angular or moving objects. Active guidelines are only shown with fixed guidelines.
Page 223 Parking Aids Note: Only the centerline shows when you enable manual zoom. This allows you to get a closer view of an object behind your vehicle. The zoomed image keeps the bumper in the image to provide a reference. The zoom is only active while the transmission is in reverse (R).
Page 224: Cruise Control
Cruise Control Note: Cruise control will disengage if the ECO Cruise is included in EcoSelect which PRINCIPLE OF OPERATION vehicle speed decreases more than 10 mph is turned on or off using the ECO button on (16 km/h) below the set speed while driving the center console.
Page 225: Using Adaptive Cruise Control
Cruise Control • Press and release SET+ or SET-. When Note: You erase the set speed when you WARNINGS you select km/h as the display switch the system off. Do not use adaptive cruise control measurement in the information display, when towing a trailer that has trailer the set speed changes in approximately brakes.
Page 226 Cruise Control Switching Adaptive Cruise Control On WARNINGS Do not use tire sizes other than those Note: Using cruise control with ECO Cruise recommended because this can affect switched on may change the operation of the normal operation of the system. Failure the system.
Page 227 Cruise Control Setting the Adaptive Cruise Speed The current gap setting and set speed also Note: The brakes may emit noise when appear in the information display. When Your Vehicle is Stationary applied by the system. When a vehicle ahead of you enters the 1.
Page 228 Cruise Control Setting the Gap Distance If the system predicts that its maximum braking level is insufficient, an audible warning sounds while the system continues to brake. The red warning bar appears on the windshield. You should take immediate action. Following a Vehicle to a Complete Stop E164805 If your vehicle follows a vehicle to a complete...
Page 229 Cruise Control Adaptive cruise control, distance between vehicle settings Set speed Graphic display, bars indic- Time gap, seconds Distance gap Dynamic behavior ated between vehicles mph ( km/h) yd (m) 62 (100) 31 (28) Sport 62 (100) 43 (39) Normal 62 (100) 55 (50) Normal...
Page 230 Cruise Control • Press and hold RES+ or SET-. Release Note: Only use resume if you are aware of You should select a lower gear position the control when you reach the desired the set speed and intend to return to it. when the system is active in situations such speed.
Page 231 Cruise Control The radar sensor has a limited field of vision. Detection issues can occur: It may not detect vehicles at all or detect a When driving on a different line vehicle later than expected in some than the vehicle in front. situations.
Page 232 Cruise Control System Not Available Blocked Sensor A message appears if something obstructs the sensor's radar signals. The sensor is Conditions that can cause the system to located behind a cover near the driver side deactivate or prevent the system from of the lower grille.
Page 233 Cruise Control Due to the nature of radar technology, it is possible to get a blockage warning and not be blocked. This can happen, for example, when driving in sparse rural or desert environments. A false blocked condition will either self clear or clear after a key cycle. Switching to Normal Cruise Control WARNING Normal cruise control will not brake...
Page 234: Driving Aids
Driving Aids The system automatically monitors your The warning system is in two stages. At first DRIVER ALERT (If Equipped) driving behavior using various inputs the system issues a temporary warning that including the front camera sensor. you need to take a rest. This message will WARNING only appear for a short time.
Page 235: Lane Keeping System
Driving Aids The current assessment of your alertness is Note: If the camera sensor cannot track the WARNINGS within a typical range. road lane markings or if your vehicle speed At all times, you are responsible for drops below approximately 40 mph controlling your vehicle, supervising (64 km/h), the alertness level will change to the system and intervening, if required.
Page 236 Driving Aids Note: The system may not function if the Press the button on the steering Alert only – Provides a steering wheel camera is blocked or there is damage to the wheel stalk to switch the system vibration when the system detects an E144813 windshield.
Page 237 Driving Aids • While the system is on, the color of the lane markings will change to indicate the system • Normal status. • High Gray: Indicates that the system is temporarily System Display unable to provide a warning or intervention on the indicated side(s).
Page 238 Driving Aids Green: Indicates that the system is available Red: Indicates that the system is providing • Quick braking. or ready to provide a warning or intervention, or has just provided a lane keeping alert • Fast acceleration. on the indicated side(s). warning.
Page 239 Driving Aids Why is the feature not available (line markings are gray) when I can see the lane markings on the road? Camera blockage due to dirt, grime, fog, frost or water on the windshield Driving too close to the vehicle in front of you Transitioning between no lane markings to lane markings or vice versa Standing water on the road Faint lane markings (partial yellow lane markings on concrete roads)
Page 240: Blind Spot Information System
Driving Aids The Blind Spot Information System is For automatic transmissions, the Blind Spot BLIND SPOT INFORMATION designed to aid you in detecting vehicles Information System remains on while the SYSTEM that may have entered the blind spot zone transmission is in drive (D). If shifted into (A).
Page 241 Driving Aids The Blind Spot Information System The system uses radar sensors that are illuminates an amber alert indicator in the located behind the bumper fascia on each outside mirror on the side of your vehicle the side of your vehicle. Any dirt, mud and snow approaching vehicle is coming from.
Page 242: Cross Traffic Alert
Driving Aids System Errors A "blocked" condition can be cleared in two CROSS TRAFFIC ALERT ways: If the system senses a problem with the left • After the blockage in front of the sensors WARNING or right sensor, the telltale will illuminate and is removed or the rainfall/snowfall rate a message will appear in the information To help avoid personal injury, NEVER...
Page 243 Driving Aids Cross Traffic Alert is designed to detect the sensors are partially, mostly or fully vehicles that approach with a speed up to obstructed. Reversing slowly helps increase 37 mph (60 km/h). Coverage decreases when the coverage area and effectiveness. E142440 In this first example, the left sensor is only partially obstructed;...
Page 244 Driving Aids E142441 Zone coverage also decreases when parking at shallow angles. Here, the left sensor is mostly obstructed; zone coverage on that side is severely limited. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 245 Driving Aids System Lights, Messages and Audible The system uses radar sensors that are Alerts located behind the bumper fascia on each side of your vehicle. Do not allow mud, snow or bumper stickers to obstruct these areas, this can cause degraded system performance.
Page 246: Steering
Driving Aids System Errors • Driving in reverse faster than 7 mph STEERING (12 km/h). If Cross Traffic Alert senses a problem with Electric Power Steering • Backing out of an angled parking spot. the left or right sensor a message will appear in the information display.
Page 247: Pre-Collision Assist
Driving Aids If your vehicle loses electrical power while Note: A high crown in the road or high WARNINGS you are driving, electric power steering crosswinds may also make the steering The system does not detect cyclists, assistance is lost. The steering system still seem to wander or pull.
Page 248 Driving Aids Brake Support: The brake support system WARNINGS assists the driver in reducing the collision pedestrians with complex backgrounds, speed by lightly applying the brakes. If the running pedestrians, partly obscured E156130 risk of collision further increases after the pedestrians, or pedestrians that the system If your vehicle is rapidly approaching another warning light illuminates, the brake support...
Page 249 Driving Aids Blocked Sensors If a message regarding a blocked sensor or Pre-Collision Assist system does not respond camera appears in the information display, to pedestrians or stationary vehicles and the the radar signals or camera images are system performance on moving vehicles obstructed.
Page 250: Drive Control
You can preset your preferences for these systems within the information display. Lincoln Drive Control will respond to your preferences based on what gear position you select. This provides a single location to control multiple systems performance settings.
Page 251 Driving Aids Lincoln Drive Control consists of the • Comfort – Provides a more relaxed You can change your vehicle's Drive Control following systems: driving experience, maximizing comfort. settings from the main menu on the Your steering effort decreases and the information display.
Page 252: Load Carrying
Load Carrying Tire and Loading Label Information LOAD LIMIT Example: Vehicle Loading - with and without a Trailer This section guides you in the proper loading of your vehicle, trailer, or both. Keep your loaded vehicle weight within its design rating capability, with or without a trailer.
Page 253 Load Carrying Payload PAYLOAD E143816 you install any additional equipment on WARNING Payload is the combined weight of cargo your vehicle, you must determine the and passengers that your vehicle is The appropriate loading capacity new payload. Subtract the weight of the carrying.
Page 254 Load Carrying GAWR (Gross Axle Weight Rating) Maximum Loaded Trailer Weight Safety Compliance Certification Label Example: GAWR is the maximum allowable weight Maximum loaded trailer weight is the that a single axle (front or rear) can carry. highest possible weight of a fully loaded These numbers are on the Safety trailer the vehicle can tow.
Page 255 Load Carrying The gross combined weight must never Steps for determining the correct load 5. Determine the combined weight of exceed the Gross Combined Weight limit: luggage and cargo being loaded on Rating. the vehicle. That weight may not 1. Locate the statement "The combined safely exceed the available cargo Note: For trailer towing information weight of occupants and cargo...
Page 256 Load Carrying 1400 - 1100 - 150 = 150 pounds. Yes, you kilograms) - (12 x 45 kilograms) = 635 - Special Loading Instructions for have enough load capacity in your 198 - 540 = -103 kilograms. You will need Owners of Pick-up Trucks and Utility- vehicle to transport four friends and your to reduce the load weight by at least...
Page 257: Towing
Towing • Maximum speed is 35 mph (56 km/h). Neutral Tow TOWING A TRAILER • Maximum distance is 50 miles (80 If you tow your vehicle with all four wheels kilometers). WARNING on the ground: Never tow a trailer with an MKZ •...
Page 258 Towing • Do not exceed 70 mph (113 km/h). • Start the engine and allow it to run for one minute at the beginning of each day. With the engine running and your foot on the brake, shift into position D and then into position R before shifting back into position N.
Page 259: Driving Hints
Driving Hints • Combine errands and minimize • Do not rest your foot on the brake pedal BREAKING-IN stop-and-go driving (When running while driving. errands, go to the furthest destination You need to break in new tires for • Avoid carrying unnecessary weight. first and then work your way back home).
Page 260: Floor Mats
Driving Hints FLOOR MATS WARNINGS Never place floor mats or any other WARNINGS covering on top of already installed floor mats. Floor mats should always rest on Always use floor mats that are top of vehicle carpeting surface and not designed to fit the foot well of your another floor mat or other covering.
Page 261 Driving Hints E142666 To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in. To remove the floor mat, reverse the installation procedure. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 262: Roadside Emergencies
If you ever need help on the road, the Lincoln then the trailer does not qualify for any 2 gal (8 L) of gasoline or 5 gal (20 L) of Motor Company is there for you with roadside services.
Page 263: Hazard Warning Flashers
To fully assist you should you have a vehicle The service is available 24 hours a day, • Press the button again to turn them off. concern, Lincoln Motor Company offers a seven days a week. complimentary roadside assistance program. Canadian roadside coverage and benefits...
Page 264: Jump Starting The Vehicle
Roadside Emergencies 2. Switch on the ignition. Note: In the event that your vehicle does not Note: Do not disconnect the battery of the restart after your third attempt, contact an disabled vehicle as this could damage the 3. Check the information display for the authorized dealer.
Page 265 Roadside Emergencies 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to the negative (-) prong (A) of your vehicle.
Page 266 Roadside Emergencies Jump Starting 2. Remove the jumper cable on the negative (-) terminal of the booster 1. Start the booster vehicle and press the vehicle's battery. accelerator pedal moderately. 3. Remove the jumper cable from the 2. Start the disabled vehicle. Check the positive (+) terminal of the booster instrument cluster for the Ready to Drive vehicle's battery.
Page 267: Collision, Damage Or Fire Event
Roadside Emergencies • Venting/off-gassing high-voltage battery Crashes COLLISION, DAMAGE OR FIRE vapors are potentially toxic and EVENT A crash or impact significant enough to flammable. require an emergency response for • Physical damage to the vehicle or Guidance for Ford Motor Company conventional vehicles would also require the high-voltage battery may result in Electric and Hybrid-Electric Vehicles...
Page 268: Post-Crash Alert System
Roadside Emergencies • Avoid contact with leaking fluids and Post-Incident POST-CRASH ALERT SYSTEM gases, and remain out of the way of • Do not store a severely damaged vehicle oncoming traffic until emergency The system flashes the direction indicators with a lithium-ion battery inside a responders arrive.
Page 269: Transporting The Vehicle
• Pressing the remote control panic button. vehicle. Do not tow with a slingbelt. Lincoln • Cycling the ignition on and off twice. Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means.
Page 270: Towing Points
Roadside Emergencies Front-wheel drive vehicles must have the Note: The screw-in recovery hook has a Remove the recovery hook cover by prying front wheels placed on a tow dolly when left-hand thread. Turn it counterclockwise to it off at the notch with a screwdriver or similar towing your vehicle from the rear using install it.
Page 271: Customer Assistance
GETTING THE SERVICES YOU Web Address NEED If you are away from home when your vehicle needs service, contact the Lincoln Client www.LincolnOwner.com Warranty repairs to your vehicle must be Relationship Center or use the online performed by an authorized dealer. While...
Page 272: In California (U.s. Only)
Lincoln in writing before pursuing remedies required to either replace the vehicle with follow these steps: under your state’s warranty laws. Lincoln is one substantially identical or repurchase the also allowed a final repair attempt in some 1. Contact your Sales Representative or states.
Page 273: The Better Business Bureau (Bbb) Auto
Customer Assistance vehicle and reimburse the buyer in an In the case of 1 or 2 above, the consumer THE BETTER BUSINESS BUREAU amount equal to the actual price paid or must also notify the manufacturer of the need (BBB) AUTO LINE PROGRAM (U.S. payable by the consumer (less a reasonable for the repair of the nonconformity at the ONLY)
Page 274: Utilizing The Mediation/Arbitration Program (Canada Only)
Customer Assistance Disputes submitted to the BBB AUTO LINE You can get more information by calling UTILIZING THE program are usually decided within forty days BBB AUTO LINE at 1-800-955-5100, or MEDIATION/ARBITRATION after you file your claim with the BBB. You writing to: PROGRAM (CANADA ONLY) are not bound by the decision, and may...
Page 275: Getting Assistance Outside The U.s. And Canada
Customer Assistance In the CAMVAP program, impartial third-party If you cannot find unleaded fuel or can only FORD MOTOR COMPANY arbitrators conduct hearings at mutually get fuel with an anti-knock index lower than Customer Relationship Center convenient times and places in an informal is recommended for your vehicle, contact 1555 Fairlane Drive environment.
Page 276: Ordering Additional Owner'sliterature
Allen Park, Michigan 48101 1-800-392-3673. information listed previously in this section. U.S.A. Ford: 80004443673 ORDERING ADDITIONAL OWNER'S Lincoln: 80004441067 LITERATURE If calling from the UAE: 80004441066 If calling from the Kingdom of Saudi Arabia: To order the publications in this portfolio, 8008443673...
Page 277: Reporting Safety Defects (U.s. Only)
Customer Assistance If NHTSA receives similar complaints, it 1200 New Jersey Avenue, Southeast REPORTING SAFETY DEFECTS may open an investigation, and if it finds (U.S. ONLY) Washington, D.C. 20590 that a safety defect exists in a group of vehicles, it may order a recall and You can also obtain other information remedy campaign.
Page 278 Customer Assistance Ford of Canada Contact Information Website www.ford.ca Phone 1–800–565-3673 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 279: Fuses
Fuses The power distribution box is in the engine FUSE SPECIFICATION CHART WARNINGS compartment. It has high-current fuses that To reduce risk of electrical shock, protect your vehicle's main electrical systems Power Distribution Box always replace the cover to the power from overloads.
Page 280 Fuses E144783 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 281 Fuses Fuse or relay number Fuse amp rating Protected components Wiper Motor 2. – Not used. Rain sensor. – Blower motor relay. Power point 3 - back of console. – Not used. Powertrain control module - vehicle power 1. Powertrain control module power. Powertrain control module - vehicle power 2.
Page 282 Fuses Fuse or relay number Fuse amp rating Protected components Non-emissions components. Fuel door mechanism. – Not used. – Run/start relay. Power point 2 - console. – Not used. Powertrain and hybrid powertrain control module - keep alive power. Run/start electronic power assist steering. Run/start lighting.
Page 283 Fuses Fuse or relay number Fuse amp rating Protected components – Not used. Run/start anti-lock brake system. Run/start powertrain control module. – Not used. Right hand side headlamp ballast. Left hand side headlamp ballast. – Not used. – Not used. –...
Page 284 Fuses Fuse or relay number Fuse amp rating Protected components – Vacuum pump #1 relay. – Vacuum pump #2 relay. – Fuel pump relay. – Horn relay. – Not used. Fuel door motor. – Not used. Vacuum pump monitor. – Not used.
Page 285 Fuses Fuse or relay number Fuse amp rating Protected components Hybrid content vehicle power 1. Hybrid powertrain control module. Hybrid content vehicle power 2. Battery energy control module. Multi-contour seats. Hybrid content vehicle power 3. Coolant pump. Hybrid content vehicle power 4. Air conditioning compressor.
Page 286 Fuses Power Distribution Box - Bottom There are fuses located on the bottom of the fuse box. To access the bottom of the fuse box, do the following: 1. Release the two latches, located on both sides of the fuse box. 2.
Page 287 Fuses E144949 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 288 Fuses Fuse or relay number Fuse amp rating Protected components Fuel pump feed. Not used. Not used. Vacuum pump relay. Pulse width modulated fan. Not used. Body control module 1. Not used. Not used. Front heated seat. Not used. Body control module 2. Heated rear window.
Page 289 Fuses Fuse or relay number Fuse amp rating Protected components Anti-lock brake system valves. Passenger seat. Not used. Panoramic roof #1. Moonroof. Rear climate controlled seats. Driver seat module. Not used. e-Shifter. Front climate controlled seats. Not used. Blower motor. Power decklid.
Page 290 Fuses Fuse or relay number Fuse amp rating Protected components Inverter. Anti-lock brake system pump. Wiper motor #1. Not used. Panoramic roof #2. M-type fuse. J-type fuse. Passenger Compartment Fuse Panel The fuse panel is under the instrument panel to the left of the steering column. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 291 Fuses E145984 Fuse or relay number Fuse amp rating Protected components Lighting (ambient, glove box, vanity, dome, trunk). Lumbar. 7.5A Driver door unlock. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 292 Fuses Fuse or relay number Fuse amp rating Protected components Not used (spare). Subwoofer amplifier. Not used (spare). Not used (spare). Not used (spare). Rear seat entertainment module. Power trunk logic. Keypad. Cellphone passport module. Not used (spare). Climate control. 7.5A Gear shift.
Page 293 Fuses Fuse or relay number Fuse amp rating Protected components Extended power module. Datalink/Gateway module. Decklid release. Child lock. Not used (spare). Push button start/stop. Extended power module. 7.5A Adaptive headlamps. 7.5A Humidity and in-car temperature. Pedestrian sounder. Delayed accessory (power inverter, moonroof, all smart window, driver window switch pack).
Page 294 Fuses Fuse or relay number Fuse amp rating Protected components Central lock/unlock. Driver door (window, mirror). Front passenger door (window, mirror). Moonroof. Amplifier. Rear driver side door (window). Rear passenger side door (window). Not used (spare). Voice control. Display. Radio frequency receiver. Radio.
Page 295 Fuses Fuse or relay number Fuse amp rating Protected components Run/start (fuse #19, 20, 21, 22, 35, 36, 37, circuit breaker). Not used (spare). Auto-dimming rear view mirror. Heated rear seats. Continuous control damping suspension module. Heated steering wheel. Not used (spare). Micro fuse.
Page 296: Changing A Fuse
Fuses If electrical components in the vehicle are CHANGING A FUSE not working, a fuse may have blown. Blown fuses are identified by a broken wire within Fuses the fuse. Check the appropriate fuses before replacing any electrical components. WARNING Always replace a fuse with one that has the specified amperage rating.
Page 297 Fuses Fuse Types E207206 Callout Fuse Type Micro 2 Micro 3 Maxi MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 298 Fuses Callout Fuse Type Mini M Case J Case J Case Low Profile MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 299: Maintenance
Maintenance Precautions 1. Set the parking brake and shift to park GENERAL INFORMATION (P). • Do not work on a hot engine. Have your vehicle serviced regularly to help 2. Block the wheels. • Make sure that nothing gets caught in maintain its roadworthiness and resale value.
Page 300: Under Hood Overview
A warning under the front of the hood, near the indicator will appear in the information WARNING Lincoln badge. display if not closed properly. The inverter system controller contains 3. Release the hood latch by pushing the...
Page 301 Maintenance E146046 Engine coolant reservoir. See Engine Coolant Check (page 300). Engine oil filler cap. See Engine Oil Check (page 299). Air filter. See Changing the Engine Air Filter (page 313). Brake fluid reservoir. See Brake Fluid Check (page 305). Engine compartment fuse box.
Page 302: Engine Oil Dipstick
Maintenance Inverter system controller. Inverter system controller coolant reservoir. See Engine Coolant Check (page 300). Engine oil dipstick. See Engine Oil Dipstick (page 299). Washer system fluid reservoir. See Washer Fluid Check (page 306). Adding Engine Oil ENGINE OIL DIPSTICK ENGINE OIL CHECK Note: Do not remove the filler cap when the engine is running.
Page 303: Oil Change Indicator Reset
Maintenance Only use oils certified for gasoline engines Message Action and description From the main menu scroll to: by the American Petroleum Institute (API). If the instrument cluster An oil with this trademark symbol conforms Message Action and description displays one of the following to the current engine and emission system messages, repeat the protection standards and fuel economy...
Page 304 Maintenance Note: Coolant expands when it is hot. The It is very important to use prediluted coolant WARNINGS level may extend beyond the MAX mark. approved to the correct specification in order To reduce the risk of personal injury, to avoid plugging the small passageways in make sure the engine is cool before Maintain coolant concentration within 48% the engine cooling system.
Page 305 Maintenance 3. Add enough prediluted coolant to reach Note: During normal vehicle operation, the Alcohol and other liquids can cause engine the correct level. coolant may change color from orange to damage from overheating or freezing. pink or light red. As long as the coolant is 4.
Page 306 Maintenance Severe Climates Coolant Change If the engine reaches a preset over-temperature condition, the engine If you drive in extremely cold climates: At specific mileage intervals, as listed in the automatically switches to alternating cylinder scheduled maintenance information, the • It may be necessary to increase the operation.
Page 307 Maintenance Engine Coolant Temperature When Fail-Safe Mode Is Activated 1. Pull off the road as soon as safely possible and switch the engine off. Management (If Equipped) WARNINGS 2. If you are a member of a roadside Fail-safe mode is for use during WARNING assistance program, we recommend that emergencies only.
Page 308: Automatic Transmission Fluid Check
Maintenance You may notice a reduction in vehicle speed 2. Leave the engine running until the Have an authorized dealer check and change caused by reduced engine power. In order coolant temperature gauge needle the transmission fluid at the correct service to manage the engine coolant temperature.
Page 309: Washer Fluid Check
Maintenance WASHER FLUID CHECK FUEL FILTER WARNINGS Only use brake fluid from a sealed Your vehicle is equipped with a lifetime fuel container. Contamination with dirt, WARNING filter that is integrated with the fuel tank. water, petroleum products or other materials If you operate your vehicle in Regular maintenance or replacement is not may result in brake system damage or failure.
Page 310 Maintenance Note: See an authorized dealer for battery performance of the engine. The clock and WARNINGS access, testing, or replacement. radio station presets are also maintained in Keep batteries out of reach of children. memory by power from the low-voltage Batteries contain sulfuric acid.
Page 311: Checking The Wiper Blades
Maintenance 6. Allow the engine to idle for at least one Note: Make sure that the wiper arm does CHECKING THE WIPER BLADES minute. not spring back against the glass when the wiper blade is not attached. 7. Drive the vehicle at least 10 mi (16 km) to completely relearn the idle trim and fuel trim strategy.
Page 312: Adjusting The Headlamps
Maintenance ADJUSTING THE HEADLAMPS 25 feet (7.6 meters) Horizontal reference line Vertical Aim Adjustment The headlamps on your vehicle are properly Vertical Aim Adjustment Procedure aimed at the assembly plant. If your vehicle 1. Park the vehicle directly in front of a wall has been in an accident, the alignment of or screen on a level surface, your headlamps should be checked by your...
Page 313: Changing A Bulb
Maintenance Examples of unacceptable moisture (usually CHANGING A BULB caused by a lamp water leak) are: Lamp Assembly Condensation • Water puddle inside the lamp. • Large water droplets, drip marks or Exterior lamps are vented to accommodate streaks present on the interior of the lens. normal changes in pressure.
Page 314 Maintenance Function Trade name Headlamp high beam - high series Headlamp high beam - low series Headlamp low beam - high series Headlamp low beam - low series Side marker lamp - front Park lamp - front Signature lamp Daytime running lamp Turn lamp - front Tail and brake lamp Reverse lamp...
Page 315 Maintenance Function Trade name High-mount brake lamp Side repeater lamp Glove compartment lamp Interior lamp To replace any bulb, see your authorized dealer. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 316: Changing The Engine Air Filter
Maintenance Note: Failure to use the correct air filter 5. Install the new engine air filter element CHANGING THE ENGINE AIR element may result in severe engine to the engine air cleaner assembly. FILTER damage. The customer warranty may be 6.
Page 317: General Information
Vehicle Care vehicle and protect its finishes. GENERAL INFORMATION CLEANING PRODUCTS Your Ford or Lincoln authorized dealer has For best results, use the following products many quality products available to clean your or products of equivalent quality: Materials Name Specification...
Page 318: Cleaning The Exterior
Vehicle Care Name Specification ZC-23 (U.S.) Motorcraft® Wheel and Tire Cleaner ZC-37-A • Immediately remove fuel spillages, bird Exterior Chrome Parts droppings, insect deposits and road tar. CLEANING THE EXTERIOR • Apply a high quality-cleaning product to These may cause damage to your bumpers and other chrome parts.
Page 319: Waxing
Vehicle Care Exterior Plastic Parts Underbody • Apply a small amount of wax in a back-and-forth motion, not in circles. For routine cleaning we recommend Flush the complete underside of your vehicle • Do not allow wax to come in contact with Motorcraft Detail Wash.
Page 320: Cleaning The Windows And Wiper Blades
Vehicle Care When washing: Note: Do not use razor blades or other CLEANING THE WINDOWS AND sharp objects to clean or remove decals from • Take care when using a power washer WIPER BLADES the inside of the heated rear window. The to clean the engine.
Page 321 Vehicle Care Note: Do not use household cleaning For grease or tar stains: Note: Do not use commercially available products or glass cleaners, which can stain leather and vinyl cleaning products on • Spot clean the area with Motorcraft Spot and discolor the fabric and affect the flame Alcantara microfiber cloth fabric.
Page 322: Cleaning The Instrument Panel And Instrument Cluster Lens
Vehicle Care Type of Stain Cleaning Procedure Indelible pencil, cocoa, chocolate, pastry with cream or chocolate, ice Use lukewarm water and rinse by dabbing with clean water. cream or mustard. Vinegar, hair gel, tomato sauce or coffee with sugar. Use lemon juice, wipe with lukewarm water and rinse by dabbing with clean water.
Page 323: Cleaning Leather Seats
Vehicle Care 2. Use Motorcraft Premium Leather and Do not use the following products as these CLEANING LEATHER SEATS Vinyl Cleaner or a commercially available may damage the leather: Equipped) leather cleaning product for automotive • Oil and petroleum or silicone-based interiors.
Page 324: Cleaning The Alloy Wheels
Vehicle Care General • Clean the wheels weekly using CLEANING THE ALLOY WHEELS Motorcraft Wheel and Tire Cleaner. Apply • Store all vehicles in a dry, ventilated using manufacturer's instructions. Note: Do not apply a cleaning chemical to place. warm or hot wheel rims and covers. •...
Page 325 Vehicle Care Cooling system Miscellaneous • Cover interior trim to prevent fading. • Keep all rubber parts free from oil and • Protect against freezing temperatures. • Make sure all linkages, cables, levers and solvents. pins under your vehicle are covered with •...
Page 326 Vehicle Care • Check brake pedal operation. Drive your vehicle 15 ft (4.5 m) back and forth to remove rust build-up. • Check fluid levels (including coolant, oil and gas) to make sure there are no leaks, and fluids are at recommended levels. •...
Page 327: Wheels And Tires
Wheels and Tires TIRE SEALANT AND INFLATOR KIT Air pressure gauge Sealant bottle and canister Note: The temporary mobility kit contains Dual purpose hose: air and repair enough sealant compound in the canister for one tire repair only. See your authorized Tire valve connector Ford dealer for replacement sealant Accessory power plug...
Page 328 Wheels and Tires Loss of air pressure may adversely affect tire • Always set the parking brake to ensure • Only use the sealing compound before performance. For this reason: the vehicle doesn't move unexpectedly. the use-by date. The use-by date is on a label on the sealant canister and can be •...
Page 329 Wheels and Tires What to do when a Tire Is Punctured 2. Unwrap the dual purpose hose (black WARNINGS tube) from the back of the compressor Watch the sidewall of the tire when A tire puncture within the tire's tread area housing.
Page 330 Wheels and Tires 5. Remove the warning sticker found on the casing/housing and place it on the top of the instrument panel or the center of the dash. 6. Start the vehicle leave the engine running so the compressor does not drain the vehicle’s battery.
Page 331 Wheels and Tires 8. Inflate the tire to the pressure listed on 9. When the recommended tire pressure is the tire label located on the driver's door reached, turn off the kit, unplug the or the door jamb area. The initial air power cable, and disconnect the hose pressure gauge reading may indicate a from the tire valve.
Page 332 Wheels and Tires Note: If you experience any unusual 5. Remove the hoses, re-install the valve vibration, ride disturbance or noise while cap on the tire and return the kit to the driving, do not proceed to the second stage stowage area.
Page 333 Wheels and Tires Note: After the sealing compound has been used, the maximum vehicle speed is 50 mph (80 km/h) and the maximum driving distance is 120 mi (200 km). The sealed tire should be inspected immediately. You can check the tire pressure any time within the 120 mi (200 km) by performing the steps listed previously in the Second stage: Checking Tire Pressure procedure.
Page 334: Tire Care
Wheels and Tires TIRE CARE Information About Uniform Tire Quality Grading E175990 E175988 3. Snap the back cover back into place. 5. Wrap the power cord around the housing and stow the accessory power plug into its storage area. Note: If you experience any difficulties with E142542 the removal or installation of the sealant Tire Quality Grades apply to new...
Page 335 Wheels and Tires These Tire Quality Grades are Treadwear The traction grades, from highest to determined by standards that the United lowest are AA, A, B, and C. The grades The treadwear grade is a comparative States Department of Transportation has represent the tire’s ability to stop on wet rating based on the wear rate of the tire set.
Page 336 Wheels and Tires the material of the tire to degenerate • Standard load: A class of P-metric or • Recommended inflation pressure: and reduce tire life, and excessive Metric tires designed to carry a The cold inflation pressure found on temperature can lead to sudden tire maximum load at 35 psi [37 psi (2.5 the Safety Compliance Certification...
Page 337 Wheels and Tires Information Contained on the Tire Information on P Type Tires A. P: Indicates a tire, designated by the Sidewall Tire and Rim Association, that may be used for service on cars, sport utility Both U.S. and Canada Federal vehicles, minivans and light trucks.
Page 338 Wheels and Tires F. 95: Indicates the tire's load index. It Letter rating Speed rating is an index that relates to how much Letter rating Speed rating weight a tire can carry. You may find this 168 mph (270 km/h) 81 mph (130 km/h) information in your owner’s manual.
Page 339 Wheels and Tires digits. For example, 2501 means the K. Maximum Load: Indicates the • Treadwear The treadwear grade is 25th week of 2001. The numbers in maximum load in kilograms and pounds a comparative rating based on the between are identification codes used that can be carried by the tire.
Page 340 Wheels and Tires M. Maximum Permissible Inflation B. Load Range and Load Inflation Pressure: Indicates the tire Limits: Indicates the tire's load-carrying manufacturers' maximum permissible capabilities and its inflation limits. pressure or the pressure at which the C. Maximum Load Dual lb (kg) at psi maximum load can be carried by the tire.
Page 341 Wheels and Tires A. T: Indicates a type of tire, designated Location of the Tire Label by the Tire and Rim Association, that is You will find a Tire Label containing tire intended for temporary service on cars, inflation pressure by tire size and other sport utility vehicles, minivans and light important information located on the trucks.
Page 342 Wheels and Tires You are strongly urged to buy a reliable Always inflate your tires to the Ford pillar, door-latch post, or the door edge tire pressure gauge, as automatic recommended inflation pressure even that meets the door-latch post, next to service station gauges may be if it is less than the maximum inflation the driver's seating position), or Tire...
Page 343 Wheels and Tires Note: If you are checking tire pressure Note: If you overfill the tire, release air 7. Check the sidewalls to make sure when the tire is hot, (for example driven by pressing on the metal stem in the there are no gouges, cuts or bulges.
Page 344 Wheels and Tires Improper or inadequate vehicle When the tread is worn down to one maintenance can cause tires to wear sixteenth of an inch (2 mm), tires must WARNING abnormally. Inspect all your tires, be replaced to help prevent your vehicle including the spare, frequently, and from skidding and hydroplaning.
Page 345 Wheels and Tires U.S. DOT Tire Identification Number Tire Replacement Requirements WARNINGS of loss of vehicle control, vehicle Both U.S. and Canada Federal Your vehicle is equipped with tires rollover, personal injury and death. regulations require tire manufacturers designed to provide a safe ride and Additionally the use of to place standardized information on the handling capability.
Page 346 Wheels and Tires Important: Remember to replace the Safety Practices WARNINGS wheel valve stems when the road tires 1. Make sure that you have the correct WARNINGS are replaced on your vehicle tire and wheel size. If your vehicle is stuck in snow, It is recommended that the two front mud or sand, do not rapidly spin 2.
Page 347 Wheels and Tires Highway Hazards Tire and Wheel Alignment Tire Rotation No matter how carefully you drive A bad jolt from hitting a curb or pothole Note: If your tires show uneven wear there’s always the possibility that you can cause the front end of your vehicle ask an authorized dealer to check for may eventually have a flat tire on the to become misaligned or cause damage...
Page 348: Using Summer Tires
Wheels and Tires Front-wheel drive or all-wheel drive (depending on tire wear and vehicles (front tires on the left side of environmental conditions) or in snow the diagram) and ice conditions. Like any tire, summer tire performance is affected by tire wear and environmental conditions.
Page 349: Using Snow Chains
Wheels and Tires Always store your summer tires indoors at The tires on your vehicle may have USING SNOW CHAINS temperatures above 20ºF (-7ºC). The rubber all-weather treads to provide traction in rain compounds used in these tires lose flexibility and snow.
Page 350: Tire Pressure Monitoring System
Wheels and Tires • If possible, avoid fully loading your As an added safety feature, your vehicle has TIRE PRESSURE MONITORING vehicle been equipped with a tire pressure SYSTEM monitoring system (TPMS) that illuminates a • Purchase chains or cables from a low tire pressure telltale when one or more manufacturer that clearly labels body to WARNING...
Page 351 Wheels and Tires Your vehicle has also been equipped with a The tire pressure monitoring system Note: Each road tire is equipped with a tire TPMS malfunction indicator to indicate when complies with part 15 of the FCC rules and pressure sensor located inside the wheel the system is not operating properly.
Page 352 Wheels and Tires Understanding Your Tire Pressure When your Temporary Spare Tire is When you Believe your System is not Monitoring System Installed (If Equipped) Operating Properly When one of your road tires needs to be The main function of the tire pressure The tire pressure monitoring system replaced with the temporary spare, the tire monitoring system is to warn you when your...
Page 353 Wheels and Tires Low tire pressure warning light Possible cause Customer action required Solid warning light Tire(s) under-inflated 1. Make sure tires are at the proper pressure. See Inflating your tires in this chapter. 2. After inflating your tires to the manufac- turer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar), the vehicle must be driven for at least two minutes over 20 mph (32 km/h) before the...
Page 354 Wheels and Tires When Inflating your Tires How Temperature Affects your Tire This lower pressure value may be detected Pressure by the TPMS as being significantly lower than When putting air into your tires (such as at a the recommended inflation pressure and gas station or in your garage), the tire The tire pressure monitoring system monitors activate the TPMS warning light for low tire...
Page 355: Technical Specifications
Wheels and Tires TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel.
Page 356 Wheels and Tires Wheel pilot bore Inspect the wheel pilot hole and mounting surface prior to installation. Remove any visible corrosion or loose particles. E145950 The tire wheel assembly has already been balanced at the vehicle assembly plant. There are many factors during the vehicle usage that may lead to a tire wheel imbalance.
Page 357: Capacities And Specifications
Capacities and Specifications ENGINE SPECIFICATIONS Engine 2.0L ATK iVCT Engine Cubic inches Required fuel Minimum 87 octane Firing order 1-3-4-2 Ignition system Coil on plug (COP) Compression ratio 12.3:1 Spark plug gap 0.051 in. ± 0.002 in. (1.3 mm ± 0.05 mm) MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 358: Motorcraft Parts
WW-1900 (passenger side) We recommend Motorcraft® replacement parts available at your Lincoln dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability.
Page 359: Vehicle Identification Number
Capacities and Specifications VEHICLE IDENTIFICATION VEHICLE CERTIFICATION LABEL NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. E142477 World manufacturer identifier Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations E167469 Make, vehicle line, series, body The National Highway Traffic Safety type Administration Regulations require that a...
Page 360: Transmission Code Designation
Capacities and Specifications The transmission code is on the Safety TRANSMISSION CODE Compliance Certification Label. The following DESIGNATION table shows the transmission code along with the transmission description. E167814 Description Code Electronic continuously variable transmission (ECVT), automatic, power split, shift by wire MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 361: Capacities And Specifications
Capacities and Specifications CAPACITIES AND SPECIFICATIONS Capacities WARNING The air conditioning refrigerant system contains refrigerant under high pressure. Only qualified personnel should service the air conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury. Item Capacity Engine oil (with oil filter).
Page 362 Capacities and Specifications Specifications Materials Name Specification Motor oil (U.S.): WSS-M2C947-A Motorcraft® SAE 0W-20 Synthetic Blend Motor Oil XO-0W20-QSP Motor oil (Canada): WSS-M2C945-A Motorcraft® SAE 5W-20 Super Premium Motor Oil CXO-5W20-LSP12 Engine coolant (U.S.): WSS-M97B44-D2 Motorcraft® Orange Prediluted Antifreeze/Coolant VC-3DIL-B Engine coolant (Canada): WSS-M97B44-D2 Motorcraft®...
Page 363 Capacities and Specifications Name Specification Brake fluid: WSS-M6C65-A2 Motorcraft® DOT 4 Low Viscosity (LV) High Performance Motor Vehicle Brake Fluid PM-20 Automatic transmission fluid (U.S.): WSS-M2C938-A Motorcraft® MERCON LV Automatic Transmission Fluid MERCON LV XT-10-QLVC Automatic transmission fluid (Canada): WSS-M2C938-A Motorcraft®...
Page 364 Capacities and Specifications Name Specification A/C refrigerant compressor oil: WSS-M2C31-B2 Motorcraft® R-1234yf Refrigerant POE Oil YN-34 Multi-purpose grease: ESB-M1C93-B Motorcraft® Multi-Purpose Grease Spray XL-5-A Lock cylinders (U.S.): Penetrating and Lock Lubricant XL-1 Lock cylinders (Canada): Penetrating Fluid CXC-51-A • Reduced fuel economy. If you use oil and fluids that do not meet the defined specification and viscosity grade, •...
Page 365 Capacities and Specifications Note: Ford recommends using DOT 4 Low Viscosity (LV) High Performance Brake Fluid or equivalent meeting WSS-M6C65-A2. Use of any fluid other than the recommended fluid may cause degraded brake performance and not meet the Ford performance standards. Keep brake fluid clean and dry.
Page 366: Audio System
Audio System AM and FM frequencies are established by GENERAL INFORMATION the Federal Communications Commission (FCC) and the Canadian Radio and Radio Frequencies and Reception Telecommunications Commission (CRTC). Factors Those frequencies are: • AM: 530, 540-1700, 1710 kHz • FM: 87.9-107.7, 107.9 MHz Radio Reception Factors Distance and strength The further you travel from an AM or FM station, the weaker the signal and the weaker the reception.
Page 367: Audio Unit - Vehicles With: Premium Am/Fm/Cd
Audio System Do not expose discs to direct sunlight or heat • MP3 and WMA folder mode represents In track mode, the system displays and plays sources for extended periods. a folder structure consisting of one level the structure as if it were only one level deep of folders.
Page 368 Audio System Note: The touchscreen system controls most Note: Depending on your vehicle options, of the audio features. See your SYNC your audio display and functions may be information. different than shown here. E223475 Volume: Turn to adjust the volume. Power: Press to switch the system on and off.
Page 369: Media Hub
Audio System MEDIA HUB (If Equipped) You can locate the media hub inside the center console or on the instrument panel. E211463 See your SYNC information. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 370: Sync 3
SYNC 3 Getting to Know Your System The SYNC 3 layout allows you to quickly GENERAL INFORMATION select the feature you wish to use. The SYNC 3 system allows you to interact WARNING with a variety of features using the touchscreen and voice commands.
Page 371 SYNC 3 E205444 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 372 SYNC 3 Item Menu Item Action and Description Status Bar This bar displays icons and messages pertaining to current system activities including climate settings, voice commands and phone functions such as text messages. Home This button is available on the main screens. Pressing it takes you to the home screen view. Clock This shows the current time.
Page 373 SYNC 3 E212809 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 374 SYNC 3 Callout Item Description Driver Temperature This shows the temperature the driver selects through the climate control system. Passenger Temperature When the passenger's temperature has been adjusted and is no longer linked to the driver's temperature, it displays here. If Dual is turned off and the temperatures are linked, the passenger's temperature does not display.
Page 375 SYNC 3 Messages may also appear in the status bar select the message to view the associated to provide you with notifications. You can feature. Feature Bar Feature Bar Item Functions Audio Allows you to control the media playing in your vehicle. You can control all audio features including AM, FM and satellite radio, CDs, and media streaming over a Bluetooth device or through a USB connection.
Page 376 SYNC 3 Feature Bar Item Functions Apps Connect and control SYNC 3 compatible apps running on your iphone or android device. Also, access built-in additional features such as SiriusXM Traffic and Travel Link (if equipped). This is the location of your Hybrid Electrical Vehicle power flow information.
Page 377 SYNC 3 E208626 You can make the following adjustments using the information display SYNC 3 screen: MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 378 SYNC 3 Option Information Audio Information for current audio playing. Select source. Navigation View current road and speed limit (if information is available). View current route, next turn, time to your destination (depending on cluster level), distance to destination (depending on cluster level), and ability to cancel route.
Page 379 SYNC 3 Using Your Bezel Controls Note: If your vehicle is not equipped with SEEK NEXT: navigation, compass appears in the display • While in radio mode, press to seek Depending on your vehicle and option instead of navigation. If you press the right between memory presets.
Page 380 Website injury or death after a crash. Note: The SYNC 911 Assist feature only owner.lincoln.com operates in the U.S., Canada or in a territory www.syncmyride.ca in which 911 is the emergency number. Note: Before setting this feature on, make...
Page 381 SYNC 3 • A connected Bluetooth-enabled phone Before making the call: Website must have adequate network coverage, • SYNC provides a short window of time www.syncmaroute.ca battery power and signal strength. (about 10 seconds) to cancel the call. If • The vehicle must have battery power and you fail to cancel the call, SYNC attempts For important information about airbag...
Page 382 SYNC 3 Safety Information 911 Assist May Not Work If • Do not leave playing devices in your vehicle during extreme conditions as it • Your cellular phone or 911 Assist WARNING could cause them damage. See your hardware sustains damage in a crash. device's user guide for further Driving while distracted can result in •...
Page 383 SYNC 3 • Screens crowded with information, such • Any action that requires you to use a See the following chart for more specific as Point of Interest reviews and ratings, keyboard is restricted, such as entering examples. SiriusXM Traffic and Travel Link sports a navigation destination or editing scores, movie times or ski conditions.
Page 384 Website your owner account and visit the SYNC provided to download the files to the USB software update page. drive. owner.lincoln.com www.syncmyride.ca The installation of most files occurs in the Website background, and does not interrupt your use of the system. Navigation updates cannot be owner.lincoln.com...
Page 385 SYNC 3 To install the update in your vehicle, remove To connect your system to Wi-Fi, select: If you would like to switch this feature on anything that is plugged in the USB ports on later, select: the media hub and plug in the USB drive Menu Item containing the update.
Page 386 (read and unread), and call history, Ford Motor Company, Ford of Canada and Automatic In this menu selection, you including history of calls when your cell The Lincoln Motor Company do not access System can change the selection for Updates automatic updates to OFF.
Page 387: Home Screen
SYNC 3 HOME SCREEN E205446 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 388: Using Voice Recognition
SYNC 3 Item Tile Home screen display Audio Shows the active media source. If your vehicle does not have navigation, this space contains the compass. Phone The name of the connected phone appears on the screen. The status of the phone features also appear.
Page 389 SYNC 3 Voice Command Action and Description Main Menu Brings you to the main menu. Go back Returns you to the previous screen. Cancel Ends the voice session. List of Commands Gives you a list of possible voice commands. ___ List of Commands You can name any feature and the system gives a list of commands available for the feature.
Page 390 SYNC 3 Audio Voice Commands of a Sirius channel or a channel number, a radio frequency number, or the name of an ___ is a dynamic listing, meaning that for artist, album, song or a genre. audio voice commands it can be the name To control the media features, press the voice button and when prompted, say: Voice command Description...
Page 391 SYNC 3 Voice command Description Play Audiobook ___ Browse ___ For USB audio only, you can say the name of an artist, album, or a genre to browse by that selection. Your system must finish indexing before this option is available. For example you can say "Browse The Beatles" or "Browse folk". * This option may not be available in all markets or may require a subscription.
Page 392 SYNC 3 To pair your phone, press the voice button and when prompted, say: Voice command Description Pair Phone Follow the on-screen instructions to complete the pairing process. See Settings (page 442). Making Calls ___ is a dynamic listing, meaning that for phone voice commands it can be the name of the contact you wish to call or the digits you want to dial.
Page 393 SYNC 3 Once you have provided the digits of the phone number, you can say the following commands: Voice Command Description <0-9> If the full number was not entered with the first command, you can continue saying the number. Dial Tells SYNC 3 to make the phone call.
Page 394 SYNC 3 Navigation Voice Commands You can use any of the following commands ___ is a dynamic listing, meaning that for to set a destination or find a point of interest. navigation voice commands it can be a POI Setting a Destination category or an address.
Page 395 SYNC 3 In addition, you can say these commands when a route is active: Voice command Description Cancel Route Cancels the current route. Detour Allows you to select an alternate route. Repeat Instruction Repeats the last guidance prompt. Show Route Displays the active route.
Page 396 SYNC 3 There are also voice commands that you can use when app(s) are connected to SYNC 3: Voice command Description Say the name of an app At any time, you can say the name of a mobile app to start the mobile app on SYNC 3. Say the name of an app, followed SYNC 3 will list the available voice commands for the specified app if the app is running on SYNC 3.
Page 397 SYNC 3 Voice Settings Commands You can say the following commands to access the voice settings: Voice command Description Voice Settings Allows you to enter the voice settings functionality. Interaction Mode Standard Sets standard prompting with longer prompts. Interaction Mode Advanced Sets advanced prompting with shorter prompts.
Page 398 SYNC 3 Note: Depending on the current climate To disable this automatic fan speed control settings, the fan speed may reduction feature during voice sessions, automatically go down while issuing voice press and hold the climate control AC and commands or while making and receiving Recirculated air buttons simultaneously, phone calls via SYNC to reduce the amount release and then increase fan speed within...
Page 399: Entertainment
SYNC 3 ENTERTAINMENT E205443 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 400 SYNC 3 Sources Message Message and description Message Message and description Press this button to select the source of Presets media you want to listen to. Sources You can access these options using the Direct Tune touchscreen or voice commands. Menu item SIRIUS The name of the USB that is plugged in displays here.
Page 401 SYNC 3 AM/FM Radio SIRIUS® Satellite Radio (If Activated) Once you have entered the station's call Note: This feature may not be available in Tuning a Station numbers, you can select: all markets and requires an active You can use the tune or seek controls on the Menu item Action and description subscription.
Page 402 SYNC 3 For more information on extended Note: SIRIUS reserves the unrestricted right Note: This receiver includes the eCos subscription terms (a service fee is required), to change, rearrange, add or delete real-time operating system. eCos is the online media player and a list of SIRIUS programming.
Page 403 SYNC 3 Menu item Action and description Replay Replay audio on the current channel. You can replay approximately 45 minutes of audio as long as you remain tuned to the current station. Changing stations erases the previous audio. Live When you are in replay mode, you are not able to select a different preset until you return to live audio.
Page 404 SYNC 3 SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential reception issues Antenna obstructions For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception.
Page 405 SYNC 3 Troubleshooting tips Message Cause Action Unsubscribed Channel Your subscription does not include this channel. Contact SIRIUS at 1-888-539-7474 to subscribe to the channel, or tune to another channel. Satellite acquiring signal… The signal is lost from the SIRIUS satellite or SIRIUS The signal is blocked.
Page 406 SYNC 3 HD Radio technology is the digital evolution The multicast indicator appears in FM mode of analog AM/FM radio. Your system has a (only) if the current station is broadcasting special receiver that allows it to receive multiple digital broadcasts. The highlighted digital broadcasts (where available) in numbers signify available digital channels addition to the analog broadcasts, it already...
Page 407 SYNC 3 When HD Radio broadcasts are active, you can access the following functions: Message Action and description Presets Allows you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns. There is a brief mute while the radio saves the station. Sound returns when the channel saves.
Page 408 SYNC 3 In order to provide the best possible technology. Independent entities own and experience, use the contact form to report operate each station. These stations are any station issues found while listening to a responsible for ensuring all audio streams station broadcasting with HD Radio and data fields are accurate.
Page 409 SYNC 3 HD Radio Technology manufactured under * You can find the form here: The current audio information appears on license from iBiquity Digital Corp. U.S. and the screen. foreign patents. HD Radio and the HD and Website HD Radio logos are proprietary trademarks http://www.ibiquity.com/automotive/ of iBiquity Digital Corp.
Page 410 SYNC 3 Bluetooth Stereo or USB access media that you store on your Bluetooth device or USB device such as Bluetooth Stereo and USB allow you to music, audio books or podcasts. The following buttons are available for Bluetooth and USB: Button Function Repeat...
Page 411 SYNC 3 Button Function Playlists Artists Albums Songs Genres Podcasts Audio books Composers A-Z Jump This button allows you to choose a specific letter to view within the category you are browsing. Explore Device If available, this allows you to browse the folders and files on your USB device.
Page 412: Climate
SYNC 3 USB Ports Apps SYNC 3 is also able to organize the media from your USB device by metadata tags. The system supports the use of certain audio Metadata tags, which are descriptive apps such as iHeartRadio through a USB or software identifiers embedded in the media bluetooth-enabled device.
Page 413 SYNC 3 E227323 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 414 SYNC 3 Driver temperature: Touch up or down to adjust the temperature. AUTO: Touch the button to switch on automatic operation. Select the desired temperature using the temperature control. The system adjusts fan speed, air distribution, air conditioning operation, and selects outside air or recirculated air to heat or cool the vehicle in order to maintain the desired temperature.
Page 415 SYNC 3 MAX A/C: Touch the button to activate and maximize cooling. The driver and passenger temperatures are set to LO, recirculated air flows through the instrument panel vents, air conditioning automatically turns on and the fan automatically adjusts to the highest speed.
Page 416: Phone
SYNC 3 Pairing Your Cell Phone for the First 6. Your phone may prompt you to give the PHONE Time system permission to access information. To check your phone’s compatibility, see WARNING Pair your Bluetooth-enabled phone with the your phone’s manual or visit the website. system before using the functions in Driving while distracted can result in hands-free mode.
Page 417 • Answering an incoming call. is paired and connected. • Ending a call. Websites • Dialing a number. owner.lincoln.com MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 418 SYNC 3 E205447 Item Menu Item Action and Description Recent Call List Displays your recent calls. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 419 SYNC 3 Item Menu Item Action and Description You can place a call by selecting an entry from this list. You can also sort the calls by selecting the drop down menu at the top of the screen. You can choose: Incoming Outgoing Missed...
Page 420: Making Calls
SYNC 3 Making Calls There are many ways to make calls from the SYNC 3 system, including using voice commands. See Using Voice Recognition (page 385). You can use the touchscreen to place calls as well. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 421 SYNC 3 Menu Item Action and Description To call a number in your contacts, select: To reject the call, select: Phone Select the digits of the Menu Item Action and Description Menu Item Keypad number you wish to call. Contacts You can then select the Reject Call...
Page 422 SYNC 3 Text Messaging Item Item Note: Downloading and sending text Mute You can switch the messages using Bluetooth are cell End Call Immediately end a microphone off so phone-dependent features. phone call. You can the caller does not also press the button hear you.
Page 423 SYNC 3 Smartphone Connectivity To disable Apple CarPlay on your phone, (If Equipped) To disable Android Auto on your phone, go go to the settings on the touchscreen and to settings on the touchscreen and select: The system allows you to use Apple CarPlay select: and Android Auto to access your phone.
Page 424: Navigation
SYNC 3 NAVIGATION 3D city models are complete 3D models of Heading up (2D map) This always entire city areas including navigable roads, shows the direction of forward parks, rivers and rendered buildings. 3D travel to be upward on the screen. Your navigation system is comprised of two E207750 landmarks and city models appear in 3D map...
Page 425 SYNC 3 instead of repeating the same icon, in order If you have subscribed to SiriusXM Traffic You can choose to display traffic icons on to reduce clutter. When you select the box and Travel Link (where available), traffic flow the map representing twelve different types on the map, a pop-up appears indicating how will be indicated on the map by green (clear),...
Page 426 SYNC 3 Menu Item Description You can enter unique addresses that contain door number prefixes with or without the prefix. For example, you could enter "6N340 Fairway Lane" or "340 Fairway Lane". City (name or zip code) Point of Interest (name or category) Intersection (street 1 / street 2)
Page 427 SYNC 3 Menu Item Description These locations cannot be deleted individually. To delete them, preform a master reset. See SYNC 3 Troubleshooting (page 458). Home Select to navigate to your set Home destination. The time it takes to travel from your current location to Home displays. To set your Home, press: Home A prompt appears asking if you would like to create a favorite for home.
Page 428 SYNC 3 Menu Item Description Save Select this button when the address you have entered appears on the screen. The address saves as a favorite and you see the favorites screen. You can now select this address from the favorites screen. Point of Interest (POI) POI categories that may display (based on market and vehicle configuration): Categories...
Page 429 SYNC 3 Once you have chosen your destination, press: Menu Item Action and Description Save This saves the destination to your favorites. Start This shows you a map of your entire route. You can then choose your route from three different options. Fastest Uses the fastest moving roads possible.
Page 430 SYNC 3 Menu Item Action and Description SYNC 3 may not always announce vehicle arrival at the exact point of your destination and you may have to cancel a route manually. During active navigation, touch the bottom Navigation Menu of the screen to view the menu and other buttons.
Page 431 SYNC 3 Button Avoid The system calculates a new route and displays a new turn list. Traffic List You can find the SiriusXM Traffic and Travel Link information by pressing this button. This information requires an active subscription to SiriusXM Traffic and Travel Link. When a route is not active, a list of nearby traffic incidents displays (if any are present).
Page 432 SYNC 3 Button Use this button to re-order or remove your waypoints. You can also have Optimize Order the system set the order for you by pressing: To return to your route press: To add a waypoint: 2. Set your destination using any of the Waypoints given methods.
Page 433 SYNC 3 cityseeker SiriusXM Traffic and Travel Link For restaurants, cityseeker can provide (If Equipped) information such as star rating, average cost, SiriusXM Traffic and Travel Link is available Note: cityseeker point of interest (POI) review, handicap access, hours of operation, on vehicles equipped with navigation and information is limited to approximately 1110 and website address.
Page 434: Electric Vehicle Information
SYNC 3 HERE is the digital map provider for the Map coverage includes the USA (including navigation application. If you find map data Puerto Rico and the US Virgin Islands), Website errors, you may report them directly to HERE Canada and Mexico. www.navigation.com/sync by going to www.here.com/mapcreator.
Page 435 SYNC 3 E219519 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 436 SYNC 3 Power E222603 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 437 SYNC 3 Callout Item Description Power Flow This indicates which mode is active within the vehicle system. Menu Item Action and Description Status: Hybrid Drive The electric motor and gasoline engine are powering the vehicle. Status: Charging HV Battery The hybrid system is storing power in the high-voltage battery.
Page 438 SYNC 3 Callout Item Description Other Includes all power usage from the low voltage accessories such as the climate control fan, headlights and heated seats. The higher the power usage is from these accessories, the larger the circle around the node. This node illuminates anytime the vehicle is on since there is always some low level power in use.
Page 439 SYNC 3 Callout Item Description Motor-to-Engine Flow Shows the direction of power flow between the engine and the electric motor. The direction indicates if the engine is providing power to the high-voltage electrical system, or if the high-voltage electrical system is providing power to control or start the engine.
Page 440 SYNC 3 Engine On due to Heater Setting The engine is on because of the heater setting. Reduce or turn off the heater setting to return to electric mode. High Speed The engine is on because the vehicle speed exceeds the level for electric mode operation. Reduce the speed to return to electric mode.
Page 441: Apps
Privacy Notice for GPS Mapping with Website MyLincoln Mobile Websites www.syncmaroute.ca MyLincoln Mobile allows for GPS mapping owner.lincoln.com when a vehicle is registered to a MyLincoln www.syncmyride.ca Mobile account. To remove the vehicle from APPS www.syncmaroute.ca the account, thereby removing GPS mapping...
Page 442 SYNC 3 Note: AppLink is a native SYNC system Note: You must enable mobile apps for each feature. Accessing mobile apps through connected device the first time you select a Menu Item Action and Descrip- AppLink is only possible when Android Auto mobile app using the system.
Page 443 SYNC 3 SiriusXM Traffic and Travel Link When you launch an app using SYNC 3, the Note: In order to use SiriusXM Traffic and system may ask you to grant certain Travel Link, your vehicle must have Equipped) permissions, for example Vehicle information, navigation.
Page 444 SYNC 3 Menu Item Action and Description Traffic on Route Touch these buttons to identify traffic incidents on your route, near your vehicle’s current location or near any of your favorite places, if programmed. Traffic Nearby Fuel Prices Touch this button to view fuel prices at stations close to your vehicle’s location or on an active navigation route.
Page 445: Settings
SYNC 3 Sound the settings for many of the system features. SETTINGS To access additional settings, swipe the Pressing this button allows you to adjust the screen left or right. Under this menu, you can access and adjust following: Sound Settings Reset All Returns Treble, Midrange, and Bass sound settings to factory levels.
Page 446 SYNC 3 Media Player the active audio source. Pressing the button allows you to access the following options This button is available when a media device for active devices only. such as a Bluetooth Stereo or USB device is Menu Item Action and Description Podcast Speed For some Apple devices, SYNC 3 can adjust the playback speed of podcasts.
Page 447 SYNC 3 Clock arrows on the left adjust the hour and arrows You can adjust the following features: on the right adjust the minute. You can then To adjust the time, select the up and down select AM or PM. arrows on either side of the screen.
Page 448 2. A prompt alerts you to search for the 1. Follow the on-screen instructions. system on your phone. 2. A prompt alerts you to search for the owner.lincoln.com 3. Select your vehicle's make and model as system on your phone. www.syncmyride.ca it displays on your phone.
Page 449 SYNC 3 Menu Item Action and Description View Devices You can then select: Add a Bluetooth Device You can add a Bluetooth-enabled device by following the steps in the previous table. You can select a phone by touching the name of the phone on the screen. You then have the following options: Connect Depending on the status of the device, you can select either of these options to interact with the selected device.
Page 450 SYNC 3 Menu Item Action and Description First Name Last Name Re-download Contacts Select this option to re-download your contact list manually. Delete Contacts Select this option to delete the in vehicle contact list. Deleting the in vehicle list does not erase the contact list on the connected phone.
Page 451 SYNC 3 Menu Item Action and Description Text Messaging You can then select: No Alert (Silence) No sound plays when a message comes to your phone. You can select one of the three available notification sounds. Voice Readout When enabled, a voice prompt alerts you when you receive a new message. You can enable and disable the following options as well: Menu Item Action and Description...
Page 452 SYNC 3 Menu Item Action and Description Set Emergency Contacts You can select up to two numbers from your mobile device's phonebook as emergency contacts for quick access at the end of the 911 Assist call process. Radio This button is available if a Radio source such as AM or FM is the active media source.
Page 453 SYNC 3 Navigation preferences by selecting the following menus. You can adjust many of the Navigation Map Preferences Menu Item Action and Description Map Preferences Then select any of the following: 3D City Model When this option is active, the system shows 3D renderings of buildings. Breadcrumbs When enabled, your vehicle’s previously traveled route displays with white dots.
Page 454 SYNC 3 Route Preferences Menu Item Second Level Messages, Actions and Descriptions Route Preferences Then select any of the following: Preferred Route Choose to have the system display your chosen route type. Shortest Fastest Always Use ___ Route Bypass route selection in destination programming. The system only calculates one route based on your preferred route setting.
Page 455 SYNC 3 Navigation Preferences Menu Item Action and Description Navigation Preferences Guidance Prompts You can adjust how the system provides prompts. Then select any of the following: Voice and Tones Voice Only Tones Only The connected devices sends data to Ford Note: Standard data rates will apply.
Page 456 SYNC 3 Menu Item Action and Description Mobile Apps Enable or disable the use of mobile apps on SYNC 3. Disabling mobile apps in the settings menu disables automatic updates and the use of mobile apps on SYNC 3. You can view the status of mobile app permissions in the settings menu. Once Mobile Apps is enabled, you have the following options: Update Mobile Apps This provides information on the current state of available app updates.
Page 457 Note: Ford and Lincoln are not responsible General or liable for any damages or loss of privacy relating to usage of an app, or dissemination...
Page 458 SYNC 3 Menu Item About Information pertaining to the system and its software. Software Licenses Documentation of the software license for the system. Master Reset Select to restore factory defaults. This erases all personal settings and personal data. Wi-Fi You can adjust the following: Menu Item Action and Description Wi-Fi...
Page 459 SYNC 3 Ambient Lighting Vehicle Door Keypad Code (If Equipped) Select this button to add or erase a personal Note: You vehicle may not have all of these Tap a color once to active ambient lighting. door keypad code. To add or erase a features.
Page 460 SYNC 3 Onboard Modem Serial Number (ESN) shows you the ESN number for your system. You need this number for certain Selecting this button on the settings menu registrations such as Satellite Radio. Display To make adjustments using the touchscreen, select: Menu Item Action and Description Brightness...
Page 461: Sync 3 Troubleshooting
To check your cell phone's compatibility, visit To enable valet mode, enter your chosen appears informing you that a four digit code the Ford or Lincoln website. PIN. The system then asks to confirm your must be entered to enable and disable valet PIN by reentering it.
Page 462 SYNC 3 Cell phone issues Issue Possible cause Possible solution There is background noise The audio control settings on your cell during a phone call. phone may be affecting SYNC 3 Refer to your device's manual about audio adjustments. performance. Try switching your cell phone off, resetting it or removing the battery, During a call, I can hear the then try again.
Page 463 SYNC 3 Cell phone issues Issue Possible cause Possible solution Make sure you allow SYNC 3 to retrieve contacts from your phone. Refer to your cell manual. The system says "Phone- book downloaded" but my Limitations on your cell phone's capab- If the missing contacts are stored on your SIM card, move them to SYNC 3 phonebook is ility.
Page 464 SYNC 3 Cell phone issues Issue Possible cause Possible solution iPhone • Go to your cell phone's Settings. • Go to the Bluetooth Menu. • Press the blue circle to the right of the device named with the your vehicle make and model to enter the next menu. •...
Page 465 SYNC 3 Cell phone issues Issue Possible cause Possible solution Text messages from WhatsApp and Facebook Messenger are not supported. Your cell phone must support downloading text messages through This is a cell phone-dependent feature. Bluetooth to receive incoming text messages. Audible text messages do Because each cell phone is different, refer to your device's manual not work on my cell phone.
Page 466 SYNC 3 USB and Bluetooth Stereo issues Issue Possible cause Possible solution The device has a lock screen enabled. Make sure your device is unlocked before connecting it to SYNC 3. SYNC 3 does not recog- Make sure you are not leaving the device in your vehicle during very nize my device when I start This is a device limitation.
Page 467 SYNC 3 USB and Bluetooth Stereo issues Issue Possible cause Possible solution Disconnect the device from SYNC 3. Try switching your device off, resetting it or removing the battery, then connect it back to SYNC 3. When I connect my device, To listen to Apple devices through USB, select AirPlay from the devices I sometimes do not hear This is a device limitation.
Page 468 SYNC 3 Wi-Fi Issues Issue Possible cause Possible solution Disconnecting after successful connection. Weak signal probably due to distance from Position the vehicle close to the hotspot with the hotspot, obstruction or high interference. the front of the vehicle facing the hotspot direction and remove obstacles if possible.
Page 469 SYNC 3 Wi-Fi Issues Issue Possible cause Possible solution SYNC 3 is not seen when searching for Wi-Fi SYNC 3 does not provide a hotspot. SYNC 3 currently does not provide a hotspot. networks from your phone or other devices. Software download takes too long.
Page 470 SYNC 3 AppLink issues Issue Possible cause(s) Possible solution(s) Make sure you have a compatible smartphone; an Android with OS 2.3 or higher or an iPhone 3GS or newer with iOS 5.0 or higher. Addition- AppLink Mobile Applications: When I select You did not connect an Applink Compatible ally, make sure you pair and connect your "Connect Mobile Apps,"...
Page 471 SYNC 3 AppLink issues Issue Possible cause(s) Possible solution(s) and select ' A pps', then find the particular app and choose 'Force stop'. Do not forget to restart the app afterward, then select "Connect Mobile Apps" on SYNC 3. On an iPhone with iOS7+, to force close an app, double tap the home button then swipe up on the app to close it.
Page 472 SYNC 3 AppLink issues Issue Possible cause(s) Possible solution(s) Unplug the USB cable from the phone, wait a moment, and plug the USB cable back in to My iPhone is connected, my app is running, I You may need to reset the USB connection the phone.
Page 473 SYNC 3 Voice command issues Issue Possible cause Possible solution Review the cell phone voice commands and the media voice commands at the beginning of their respective sections. You may be using the wrong voice commands. SYNC 3 does not under- Refer to the audio display during an active voice session to find a list stand what I am saying.
Page 474 SYNC 3 Voice command issues Issue Possible cause Possible solution Make sure that you are saying the name exactly as it appears on your You may not be saying the name exactly SYNC 3 does not under- phone. For example, if your contact is "Joe Wilson", say "Call Joe as it appears on your phonebook.
Page 475 SYNC 3 Voice command issues Issue Possible cause Possible solution The SYNC 3 voice control system is having trouble SYNC 3 applies the phonetic pronunciation rules of the selected recognizing foreign tracks, You may be saying the foreign names language to the names stored on your media player or USB flash artists, albums, genres and using the currently selected language for drive.
Page 476 SYNC 3 General Issue Possible cause Possible solution SYNC 3 only supports four languages in a single module for text display, voice control and voice prompts. The country where you The language selected for bought your vehicle dictates the four languages based on the most the instrument cluster and popular languages spoken.
Page 477 SYNC 3 For additional assistance with SYNC 3 Lincoln Website. troubleshooting please call or visit the Lincoln Support Customer Relationship Center United States: 1-800-521-4140 Canada: 1-800-387-9333 Website owner.lincoln.com www.syncmyride.ca www.syncmaroute.ca MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 478: Accessories
All-weather floor mats. www.LincolnCanada.com manufacturer's limited warranty details and • Premium carpeted floor mats. request a copy of the Lincoln Licensed Accessories product limited warranty from Lincoln Motor Company will repair or replace Lifestyle the accessory manufacturer. any properly authorized dealer-installed Lincoln Original Accessory found to be •...
Page 479 • If you or an authorized Lincoln dealer add of the vehicle or of the front or rear axle any non-Lincoln electrical or electronic (GVWR or GAWR as indicated on the accessories or components to your Safety Compliance Certification label).
Page 480: Lincoln Protect Lincoln Protect
4. PowertrainCARE - Covers 29 critical Lincoln Protect (U.S. Only) warranty repairs, and Field Service Actions. components. Lincoln Protect means peace of mind. It’s the Lincoln Extended Service Plans are honored Roadside Assistance extended service plan backed by the Lincoln by all authorized Lincoln dealers in the U.S.,...
Page 481 New Vehicle Limited Warranty Coverage coverage is prepaid, so you never have to security and benefits Lincoln Protect has to expires. worry about the cost of your vehicle’s offer while paying over time. You are maintenance.
Page 482: Scheduled Maintenance
Scheduled Maintenance Failure to perform scheduled maintenance If you do not use Ford authorized parts they GENERAL MAINTENANCE invalidates warranty coverage on parts may not meet our specifications and INFORMATION affected by the lack of maintenance. depending on the part, it could affect emissions compliance.
Page 483 Scheduled Maintenance Your vehicle is equipped with an information Your vehicle is very sophisticated and built Additives and Chemicals display, which indicates the proper oil with multiple, complex, performance systems. This owner's manual and the Ford Workshop change interval. This interval may be up to Every manufacturer develops these systems Manual list the recommended additives and one year or 10000 miles (16000 kilometers).
Page 484 Scheduled Maintenance Owner Checks and Services Make sure to change your vehicle’s oils and It is critical that systems are flushed only with fluids at the specified intervals or in new fluid that is the same as that required Make sure you perform the following basic conjunction with a repair.
Page 485 Scheduled Maintenance Check every six months Safety belts and seat latches for wear and function. Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation. Clean or replace blades as necessary. Multi-point Inspection In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly.
Page 486 Scheduled Maintenance Multi-point inspection Fluid levels ; fill if necessary Tires for wear and proper pressure For oil and fluid leaks Windshield for cracks, chips or pits Half-shaft dust boots Washer spray and wiper operation Hazard warning system operation Brake, coolant recovery reservoir, automatic transmission and window washer If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister.
Page 487: Normal Scheduled Maintenance
Scheduled Maintenance NORMAL SCHEDULED MAINTENANCE 1, 2 Normal scheduled maintenance Every 12 months or 10000 Change engine oil and filter. miles (16000 km). The oil monitoring system displays Rotate tires, inspect tire wear and measure tread depth. a message in the informa- Inspect automatic transmission fluid level.
Page 488 Scheduled Maintenance Other maintenance items Every 20000 miles (32000 Replace cabin air filter. Every 30000 miles (48000 Replace engine air filter. At 100000 miles (160000 Change engine coolant and motor/electronics coolant. Every 100000 miles Replace spark plugs. (160000 km) Every 150000 miles Change automatic transmission fluid.
Page 489: Special Operating Conditions Scheduled Maintenance
Scheduled Maintenance perform extra maintenance as indicated. If SPECIAL OPERATING CONDITIONS you operate your vehicle occasionally under SCHEDULED MAINTENANCE any of these conditions, it is not necessary to perform the extra maintenance. For If you operate your vehicle primarily in any specific recommendations, see your of the following conditions, you need to dealership service advisor or technician.
Page 490 Scheduled Maintenance Extensive idling or low-speed driving for long distances, as in heavy commercial use (such as delivery, taxi, patrol car or livery) As required Change engine oil and filter every 12 months or 10000 miles (16000 km). The oil monitoring system displays a message in the information display.
Page 491 Scheduled Maintenance Exceptions Hot Climate Oil Change Intervals Engine Air Filter and Cabin Air Filter Replacement Vehicles operating in the Middle East, North There are several exceptions to the Normal Africa, Sub-Saharan Africa or locations with The life of the engine air filter and cabin air Schedule: similar climates using an American Petroleum filter is dependent on exposure to dusty and...
Page 492: Scheduled Maintenance Record
Scheduled Maintenance SCHEDULED MAINTENANCE RECORD Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 493 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 494 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 495 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 496 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 497 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 498 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 499 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 500 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 501 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 502 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 503 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 504 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 505 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 506 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 507 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 508 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 509 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 510 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 511 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 512: Appendices
Appendices IF YOU DO NOT AGREE TO THIS END its suppliers shall be liable for any END USER LICENSE AGREEMENT USER LICENSE AGREEMENT ("EULA") DO damages arising out of errors in the NOT USE THE DEVICES OR COPY THE speech recognition process. It is your VEHICLE SOFTWARE END USER SOFTWARE.
Page 513 Appendices • Limitations on Distributing, Copying, • SOFTWARE Transfer: You may automatically check the version of the Modifying and Creating Derivative permanently transfer your rights under SOFTWARE and/or its components that Works: You may not distribute, copy, this EULA only as part of a sale or transfer you are utilizing and may provide make modifications to or create of the DEVICES, provided you retain no...
Page 514 Appendices MOTOR COMPANY, its affiliates and/or its designated agent reserve the right to discontinue without liability any Internet-based services provided to you or made available to you through the use of the SOFTWARE. MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 515 Appendices • Links to Third Party Sites: The with the use of the DEVICES. may be accessed through use of the SOFTWARE may provide you with the SOFTWARE is the property of the respective UPGRADES AND RECOVERY MEDIA: If the ability to link to third party sites.
Page 516 Appendices EXPORT RESTRICTIONS: You acknowledge No Liability for Certain Damages: EXCEPT General Operation that the SOFTWARE is subject to U.S. and AS PROHIBITED BY LAW, FORD MOTOR • Voice Command Control: Certain European Union export jurisdiction. You COMPANY, ANY THIRD PARTY SOFTWARE functions within the SYNC®...
Page 517 Appendices • Navigation Features: Any navigation • Route Safety: Do not follow the route features included in the system are suggestions if doing so would result in intended to provide turn by turn an unsafe or illegal maneuver, if you instructions to get you to a desired would be placed in an unsafe situation, destination.
Page 518 Appendices Your Responsibilities and Assumptions of Risk MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 519 Appendices • You agree to each of the following:(a) financial or safety information or other WITHOUT WARRANTY OF ANY KIND, AND Any use of the SOFTWARE while driving content; and (e) Use of the SOFTWARE FORD MOTOR COMPANY HEREBY an automobile or other vehicle in may cause you to incur additional DISCLAIMS ALL WARRANTIES AND violation of applicable law or otherwise...
Page 520 Appendices OR WRITTEN INFORMATION OR ADVICE Applicable Law, Venue, Jurisdiction FORD MOTOR COMPANY’S LICENSORS’ GIVEN BY FORD MOTOR COMPANY OR ITS INTELLECTUAL PROPERTY RIGHTS. Dispute • The laws of the State of Michigan govern AUTHORIZED REPRESENTATIVE SHALL means any dispute, action, or other this EULA and Your use of the CREATE A WARRANTY.
Page 521 Appendices (c) Small claims court. You may also litigate (e) Class action waiver. Any proceedings to dispute involving $10,000 or less, any any dispute in small claims court in your resolve or litigate any dispute in any forum hearing will be telephonic unless the county of residence or FORD MOTOR will be conducted solely on an individual arbitrator finds good cause to hold an...
Page 522 Appendices you three incentives: (1) pay the greater (h) Claims or disputes must be filed within Telenav Software End User License of the award or $1,000; (2) pay twice your one year. To the extent permitted by law, Agreement reasonable attorney’s fees, if any; and (3) any claim or dispute under this EULA to Please read these terms and conditions reimburse any expenses (including expert...
Page 523 Appendices 2. Account Information 3.1 License Limitations (b) use your own personal judgment while driving. If you feel that a route suggested by You agree: (a) when registering the TeleNav • (a) reverse engineer, decompile, the TeleNav Software instructs you to Software, to provide TeleNav with true, disassemble, translate, modify, alter or perform an unsafe or illegal maneuver,...
Page 524 Appendices 5. Limitation of Liability iii. is harmful, threatening, abusive, harassing, on the TeleNav Software for critical tortuous, defamatory, vulgar, obscene, navigation in areas where the well-being • TO THE EXTENT PERMITTED UNDER libelous, or otherwise objectionable; and (f) or survival of you or others is dependent APPLICABLE LAW, UNDER NO lease, rent out, or otherwise permit on the accuracy of navigation, as the...
Page 525 Appendices OTHERWISE), THE ENTIRE LIABILITY OF arbitration proceeding and the decision Agreement. Any such sale, assignment TELENAV AND OF ALL OF TELENAV'S of the arbitrator shall be binding upon or transfer that is not expressly permitted SUPPLIERS SHALL BE LIMITED TO THE both parties.
Page 526 Appendices not expressly granted in this Agreement are intended to, or shall be, granted or conferred TeleNav's or your failure to require The headings in this Agreement are for by implication, statute, inducement, estoppel performance of any provision shall not affect convenience of reference only, will not be or otherwise, and TeleNav and its suppliers that party's right to require performance at...
Page 527 Appendices 9.1 End User Terms Required by HERE ©United States Postal Service® 2014. Prices Restrictions. Except where you have been North America, LLC are not established, controlled or approved specifically licensed to do so by Telenav, and by the United States Postal Service®. The without limiting the preceding paragraph, The data (“Data”) is provided for your following trademarks and registrations are...
Page 528 Appendices No Warranty. This Data is provided to you Disclaimer of Liability: TELENAV AND ITS Export Control. You shall not export from “as is,” and you agree to use it at your own LICENSORS (INCLUDING THEIR LICENSORS anywhere any part of the Data or any direct risk.
Page 529 Appendices Governing Law. The above terms and 2000-2007 Gracenote. Gracenote Software, conditions shall be governed by the laws of copyright © 2000-2007 Gracenote. This NOTICE OF USE the State of Illinois [insert “Netherlands” product and service may practice one or CONTRACTOR (MANUFACTURER/ where European HERE Data is used], without more of the following U.S.
Page 530 Appendices functions. You may use Gracenote Data only You agree that your non-exclusive licenses Gracenote uses a unique identifier to track by means of the intended End User functions to use the Gracenote Content, Gracenote queries for statistical purposes. The purpose of this device.
Page 531: Type Approvals
Appendices ERROR-FREE OR THAT THE FUNCTIONING This device complies with Part 15 of the FCC TYPE APPROVALS OF THE GRACENOTE SOFTWARE OR Rules and with RSS-210 of Industry Canada. GRACENOTE SERVERS WILL BE Operation is subject to the following two RF Certification Logos for Tire Pressure UNINTERRUPTED.
Page 532 Appendices E207818 E207820 European Union EU Malaysia E197509 E197811 E207819 Jordan Moldova E202555 Brazil MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 533 Appendices E197844 E198002 E207821 Morocco Serbia South Africa E198001 E207822 Philippines Singapore E203899 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 534 Appendices E203679 Taiwan E198009 Ukraine MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 535 MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing...
Page 536 Index Audio System..........363 Vertical Aim Adjustment........309 Adjusting the Steering Wheel......77 General Information...........363 Power Tilt and Telescope Steering Audio Unit - Vehicles With: Premium AM/ FM/CD............364 Column..............77 See: Climate Control..........138 Auto Hold............199 About This Manual..........7 See: Adaptive Headlamps........88 Using Auto Hold..........200 Airbag Disposal..........52 Autolamps............84 See: Brakes............195...
Page 537 Index Changing a Bulb..........310 Stripes or Graphics..........316 Lamp Assembly Condensation......310 Underbody............316 Replacing Bulbs...........310 Under Hood............316 Battery Changing a Fuse..........293 Cleaning the Instrument Panel and See: Changing the 12V Battery......306 Fuses..............293 Instrument Cluster Lens......319 Blind Spot Information System....237 Changing the 12V Battery......306 Cleaning the Interior........317 Switching the System Off and On....239 Changing the Engine Air Filter....313...
Page 538 Bluetooth Stereo or USB........407 Emission Control System......184 Lane Change............89 CD (If equipped)..........406 Drive Control..........247 On-Board Diagnostics (OBD-II)......185 HD Radio Information (If Available)....402 LINCOLN DRIVE CONTROL......247 Readiness for Inspection/Maintenance (I/M) SIRIUS® Satellite Radio (If Activated).....398 Driver Alert............231 Testing...............185 Sources..............397 Using Driver Alert..........231...
Page 539 Fuel Shutoff...........260 Global Opening and Closing.......93 Heated Exterior Mirrors........95 Fuses...............276 Integrated Blind Spot Mirrors......95 Closing the Windows...........93 Fuse Specification Chart......276 Lincoln Welcome Mat..........95 Opening the Windows.........93 Memory Mirrors.............95 Passenger Compartment Fuse Panel...287 Power Exterior Mirrors.........93 Power Distribution Box........276 Signal Indicator Mirrors........95 Hazard Warning Flashers......260...
Page 540 Index Heated Seats...........151 Hybrid Vehicle Frequently Asked Battery and Charging System (High Questions............172 Front Seats.............151 Voltage).............123 Rear Seats.............152 Hybrid Vehicle Operation......168 Blind Spot Information and Cross Traffic Alert Heated Steering Wheel........80 Battery:..............169 System...............124 Heated Windows and Mirrors.....141 Braking:..............170 Doors and Locks..........124 Heated Exterior Mirrors........141 Driving:..............168 Driver Alert............125...
Page 541 Interior Luggage Compartment Keys..............66 Headlamp Flasher..........84 Release............72 Locks..............64 Headlamp High Beam.........84 Interior Mirror...........96 Lighting..............84 Auto-Dimming Mirror...........96 Lincoln Automotive Financial Services..12 Introduction............7 Lincoln Protect..........477 Maintenance..........296 EXTENDED SERVICE PLANS (CANADA General Information...........296 ONLY)..............478 Media Hub............366 Lincoln Protect (U.S. Only)........477 Jump Starting the Vehicle......261 Memory Function..........149...
Page 542 Index MyKey Troubleshooting........62 Multi-Contour Front Seats With Active Motion MyKey ..............59 ................147 Principle of Operation.........59 Power Lumbar............147 Parking Aids..........205 Power Windows..........92 Principle of Operation........205 Accessory Delay...........93 Passive Anti-Theft System......74 Bounce-Back............92 SecuriLock..............74 Navigation............421 One-Touch Down..........92 PATS cityseeker.............430 One-Touch Up............92 See: Passive Anti-Theft System......74 Destination Mode..........422 Perchlorate............12 Window Lock............93...
Page 543 Index Remote Control..........54 Vehicles Sold in the United States: Using Bluetooth..............444 Car Finder...............56 Roadside Assistance........259 Clock..............444 Intelligent Access Key.........54 Roadside Emergencies.......259 Display..............457 Running-In Remote Start............56 General..............454 Replacing the Battery..........54 See: Breaking-In..........256 Media Player............443 Running Out of Fuel........177 Sounding the Panic Alarm........56 Mobile Apps............452 Remote Start...........142 Refilling With a Portable Fuel Container..177...
Page 544 Index Stability Control..........203 Second Stage: Checking Tire Pressure..329 Principle of Operation........203 Tips for Use of the Kit........325 Starting a Gasoline Engine......164 What to do after the Tire has been Technical Specifications Automatic Shutdown..........165 Sealed...............329 See: Capacities and Specifications....354 Fast Restart............165 What to do when a Tire Is Punctured...326 The Better Business Bureau (BBB) Auto Tires...
Page 545 Index Vehicle Identification Number....356 Switching Cruise Control On......221 Using MyKey With Remote Start Vehicle Storage..........321 Systems............62 Battery..............322 Under Hood Overview........297 Using Snow Chains........346 Body................321 Unique Driving Characteristics....168 Using Stability Control........204 Brakes..............322 Universal Garage Door Opener....155 Using Summer Tires........345 Cooling system...........322 HomeLink Wireless Control System....155 Using Traction Control.........201 Engine..............322...
Page 546 Index Washers Cruise Control............104 Direction Indicator..........104 See: Cleaning the Exterior........315 Door Ajar...............104 See: Wipers and Washers........81 Waxing..............316 EcoSelect...............104 Electric Park Brake..........104 Welcome Lighting...........90 Wheels and Tires..........324 Engine Oil..............104 Engine or Motor Coolant Temperature..104 Technical Specifications........352 Fasten Seatbelt............104 Windows and Mirrors........92 Windshield Washers........83 Front Airbag............105 Windshield Wipers...........81...

Lincoln 2017 MKZ HYBRID Owner's Manual

Introduction

Environment

Child Safety

Seatbelts

Personal Safety System?

Supplementary Restraints System

Keys and Remote Controls

Mykey

Locks

Security

Steering Wheel

Wipers and Washers

Lighting

Windows and Mirrors

Instrument Cluster

Information Displays

Auxiliary Power Points

Storage Compartments

Starting and Stopping the Engine

Unique Driving Characteristics

Fuel and Refueling

High Voltage Battery

Transmission

Brakes

Traction Control

Stability Control

Parking Aids

Cruise Control

Driving Aids

Load Carrying

Towing

Driving Hints

Roadside Emergencies

Customer Assistance

Fuses

Maintenance

Wheels and Tires

Capacities and Specifications

Audio System

Sync 3

Accessories

Lincoln Protect Lincoln Protect

Scheduled Maintenance

Appendices

Quick Links

Troubleshooting

Need help?

Questions and answers

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Summary of Contents for Lincoln 2017 MKZ HYBRID