Product-Specific Problems - Dell C7016H User Manual

NOTE: When choosing DP / HDMI (MHL)1 / HDMI (MHL)2 mode, the Auto Adjust
function is not available.

Product-Specific Problems

Specific Symptoms
Screen image is too
small
Cannot adjust the
monitor with the
buttons on the front
panel
No Input Signal when
user controls are
pressed
The picture does not
fill the entire screen
What You
Experience
Image is centered on
screen, but does not
fill entire viewing area
OSD does not appear
on the screen
No picture, the LED
light is white. When
you press "up", "down"
or "Menu" key, the
message " No input
signal" will appear.
The picture cannot fill
the height or width of
the screen
Possible Solutions
• Check the Aspect Ratio setting in the
Display OSD.
• Reset the monitor to Factory
Settings.
• Turn off the monitor, unplug the
power cord, plug back, and then turn
on the monitor.
• Check whether the OSD menu and
Power button is locked. If yes, press
and hold the button beside the Power
button for 6 seconds to unlock (for
more information, see Lock). Or
pressing the menu key of remote
control takes you directly to the
OSD settings menu, with OSD 'Lock'
pre-selected on entry, use the
keys of remote control to select
'Unlock', press
to unlock. (for more information, see
Lock)
• Check the signal source. Ensure the
computer is not in the power saving
mode by moving the mouse or
pressing any key on the keyboard.
• Check whether the signal cable is
plugged in properly. Re-plug the
signal cable if necessary.
• Reset the computer or video player.
• Due to different video formats (aspect
ratio) of DVDs, the monitor may
display in full screen.
• Run the built-in diagnostics.
Troubleshooting
and
of remote control
53