Samsung NE58K9850 Series User Manual page 62

Troubleshooting
Problem Possible cause
Strong odor. An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
Fan noise. A convection fan may
automatically turn on and off.
Oven racks The shiny, silver-colored
are difficult to racks were cleaned in a self-
slide. cleaning cycle.
DRAWER
Problem Possible cause
The drawer The drawer is out of
does not slide alignment.
smoothly or
drags.
The drawer is over-loaded or
the load is unbalanced.
The Warming A fuse in your home may be
drawer will not blown or a circuit breaker
work. may have tripped.
The controls are not set
correctly.
62 English
NE58K9850WS_AA_DG68-00723A-01_EN.indd 62
Solution
Operate the oven empty on Excessive
the bake setting at 400 °F for condensation
1 hour. in the drawer.
This is not a system failure
Food dries out
but normal operation.
in the warming
Apply a small amount of
drawer.
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
Solution
Fully extend the drawer and
push it all the way in. See the
page 48.
Reduce weight. Redistribute
drawer contents.
Replace the fuse or reset the
circuit breaker.
See the chapter on using the
warming drawer on page 48.
Problem Possible cause
There is liquid present in the
drawer.
Uncovered foods.
The temperature is set too
high.
Moisture is escaping.
The drawer is not fully closed.
Solution
Remove the liquid.
Cover food with a lid.
Adjust the temperature to a
lower setting.
Cover food with a lid.
Push the drawer in until the
latch engages.
1/30/2016 11:18:02 AM