Dell S2817Q User Manual
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Dell S2817Q
User's Guide
Model: S2817Q
Regulatory model: S2817Qt

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Table of Contents
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Summary of Contents for Dell S2817Q

  • Page 1 Dell S2817Q User’s Guide Model: S2817Q Regulatory model: S2817Qt...
  • Page 2 Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents About Your Monitor ........5 Package Contents .
  • Page 4 FCC Notices (U.S. only) and Other Regulatory Information ..48 Contacting Dell ........48 Setting Up Your Monitor .
  • Page 5: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
  • Page 6: Product Features

    • Quick Setup Guide • Safety and Regulatory Information Product Features The Dell S2817Q monitor has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include: • 70.86 cm (27.9-inch) viewable area display (measured diagonally). 3840 x 2160 resolution with full-screen support for lower resolutions.
  • Page 7: Identifying Parts And Controls

    Secures monitor with security lock (sold separately). Barcode, serial number, and Refer to this label if you need to contact Service Tag label Dell for technical support. Regulatory label Lists the regulatory approvals. Letter etching Lists the regulatory approvals. Cable-management slot Use to organize cables by placing them through the slot.
  • Page 8: Bottom View

    Bottom View Label Description AC power connector To connect the monitor power cable. USB downstream ports Connect your USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.
  • Page 9: Monitor Specifications

    Monitor Specifications Flat Panel Specifications Screen type Active matrix - TFT LCD Panel type Viewable image Diagonal 70.86 cm (27.90 inches) Active Area Horizontal 620.93 mm (24.45 inches) Vertical 341.28 mm (13.43 inches) Area 211910.99 mm (328.36 inches Pixel pitch 0.16 mm x 0.16 mm Viewing angle Horizontal...
  • Page 10: Preset Display Modes

    Preset Display Modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency (kHz) Frequency (MHz) (Horizontal/ (Hz) Vertical) 720 x 400 31.5 70.0 28.3 640 x 480 31.5 60.0 25.2 640 x 480 37.5 75.0 31.5 800 x 600 37.9 60.0 40.0 800 x 600...
  • Page 11: Electrical Specifications

    Electrical Specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • mDP/DP/HDMI/MHL signal input support Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.6 A (maximum) Inrush current 120 V: 30 A (Max.) 240 V: 60 A (Max.)
  • Page 12: Environmental Characteristics

    Weight with stand assembly 6.6 kg (14.55 lb) and cables Weight without stand assembly 5.05 kg (11.13 lb) (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 1.0 kg (2.2 lb) Environmental Characteristics Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating –20°C to 60°C (–4°F to 140°F)
  • Page 13: Power Management Modes

    Power Management Modes If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning.
  • Page 14: Pin Assignments

    Pin Assignments DP connector (in) Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(u) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR About Your Monitor...
  • Page 15 mDP connector (in) Pin number 20-pin side of the connected signal cable Hot Plug Detect ML3 (n) CONFIG1 ML3 (p) CONFIG2 ML2 (n) ML0 (p) ML2 (p) ML0 (p) ML1 (n) AUX (p) ML1 (p) AUX (n) DP_PWR About Your Monitor...
  • Page 16 HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 17 MHL connector Pin number 19-pin side of the connected signal cable CD_SENSE TMDS_GND MHL+ MHL_Shield MHL- TMDS_GND CD_PULLUP VBUS_CBUS_GND VBUS CBUS 2Shell Shield About Your Monitor...
  • Page 18 Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: Up to 0.9 A on 2 USB downstream ports. Your computer has the following USB ports: • One upstream - bottom • Two downstream - Two at bottom NOTE: The monitor’s USB ports work only when the monitor is on or in the power save mode.
  • Page 19: Plug-And-Play

    During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors. About Your Monitor...
  • Page 20: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up. CAUTION: Place monitor on a flat, clean, and soft surface to avoid scratching the display panel.
  • Page 21: Connecting Your Monitor

    4 Select the correct input source at Monitor OSD Menu and turn on your computer. NOTE: S2817Q default setting is DP 1.2. DP 1.1 Graphic card may not display normally. Please refer to “product specific problems – No image when using DP connection to the PC”...
  • Page 22: Connecting The Usb Cable

    Connecting the USB cable Using the Mobile-High Definition Link (MHL) NOTE: This monitor is MHL ready. NOTE: To use the MHL function, use only MHL certified cable and source devices that support MHL output. NOTE: Some MHL source devices may take more than a few seconds or longer to output an image, depending on MHL source devices.
  • Page 23 Select input source on monitor to HDMI/MHL by using OSD menu (see Using the On-Screen Display (OSD) Menu for details). If the monitor does not display an image, see Mobile High-Definition Link (MHL) Specific Problems. Setting Up the Monitor...
  • Page 24: Organizing Your Cables

    Organizing Your Cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. Removing the Monitor Stand CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface.
  • Page 25: Operating The Monitor

    Operating the Monitor Turning on the Monitor Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
  • Page 26 The following table describes the front panel buttons: Front-Panel Button Description Use this button to choose from a list of preset color modes. Shortcut key: Preset Modes Use this button to directly access the volume level bar. Shortcut key: Volume Use this menu button to launch the on-screen display (OSD) and select the OSD menu.
  • Page 27 Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu. Down Use the OK button to confirm your selection. Use the Back button to go back to the previous menu.
  • Page 28: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu.
  • Page 29 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100). Press the button to increase brightness. Press the button to decrease brightness. NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched on.
  • Page 30 Icon Menu and Description Submenus Select DP input when you are using the DP (DisplayPort) connector. to select the DP input source. Select mDP input when you are using the mDP (mini DisplayPort) connector. to select the mDP input source. HDMI/MHL 1 Select the HDMI/MHL 1 input when you are using the HDMI connector.
  • Page 31 Icon Menu and Description Submenus Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Paper, Warm, Cool or Custom Color from the list. • Standard: Default color settings. This is the default preset mode. • Multimedia: Ideal for multimedia applications. • Movie: Ideal for movies.
  • Page 32 Icon Menu and Description Submenus Input Color Allows you to set the video input mode to: Format • RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI, DP-mDP cable or MHL devices using the MHL cable. • YPbPr: Select this option if your DVD player supports only YPbPr output.
  • Page 33 Icon Menu and Description Submenus Dynamic Allows you to increase the level of contrast to provide sharper Contrast and more detailed image quality. Push the button to select the Dynamic Contrast “On” or “Off”. NOTE: For Game and Movie preset mode only. NOTE: Dynamic Contrast provides higher contrast if you select Game or Movie preset mode.
  • Page 34 Icon Menu and Description Submenus PIP/PBP Adjusts the PBP (Picture by Picture) model to PIP Small, PIP Mode Large, PBP Aspect Ratio, or PBP Fill. You can disable this feature by selecting Off. PIP/PBP Select PIP or PBP function. Source PIP Size Select the PIP/PBP window size of Small or Large.
  • Page 35 Icon Menu and Description Submenus Audio Volume Allows you to set the volume level of audio source. to adjust the volume level from ‘0’ to ‘100’. Speaker Allows you to set the Speaker to Enable or Disable. Reset Audio Select this option to restore default audio settings. Energy Power Allows you to set the state of the power light to save energy.
  • Page 36 Icon Menu and Description Submenus Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Set the OSD display to one of eight languages. (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
  • Page 37 Icon Menu and Description Submenus Personalize Select from Preset Modes, Input Source, Aspect Ratio set as shortcut key. Reset Restores shortcut keys to factory defaults. Persona- lization Operating the Monitor...
  • Page 38 Icon Menu and Description Submenus Other Select this option to adjust the OSD settings, such as the DDC/CI, LCD conditioning, and so on. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Select Disable to turn off this feature.
  • Page 39 Icon Menu and Description Submenus Helps reduce minor cases of image retention. Depending on Conditioning the degree of image retention, the program may take some time to run. Select Enable to start the process. Reset Others Restores other settings, such as DDC/CI, to factory defaults. Factory Reset Restores all OSD settings to the factory defaults.
  • Page 40: Osd Warning Messages

    OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you can see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer.
  • Page 41 Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, the following messages will appear depending on the selected input: If either DP, mDP, HDMI/MHL input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.
  • Page 42: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: Turn off both your computer and the monitor.
  • Page 43 This box also appears during normal system operation, if the video cable becomes disconnected or damaged. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
  • Page 44: Built-In Diagnostics

    Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
  • Page 45: Common Problems

    Input Source menu. Missing Pixels LCD screen has • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that canoccur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors. Stuck-on Pixels LCD screen has • Cycle power On-Off. bright spots • Pixel that is permanently off is a natural defect that canoccur in LCD technology. • For more information on Dell Monitor Quality and PixelPolicy, see Dell Support site at: http://www.dell.com/support/monitors.
  • Page 46: Product Specific Problems

    Common What You Possible Solutions Symptoms Experience Missing Color Picture missing • Perform monitor self-test. color • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector.
  • Page 47: Mobile High-Definition Link (Mhl) Specific Problems

    Specific What You Possible Solutions Symptoms Experience No image Black screen • Verify which DP standard (DP 1.1a or DP 1.2) is when using DP your Graphics Card certified to. Download and connection to install the latest graphics card driver. the PC • Some DP 1.1a graphics card cannot support DP 1.2 monitors.
  • Page 48: Appendix

    Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 49: Setting Up Your Monitor

    2 After installing the drivers for your graphics adapter, attempt to set the resolution to 3840 x 2160 again. NOTE: If you are unable to set the resolution to 3840 x 2160, please contact Dell to inquire about a graphics adapter that supports these resolutions.
  • Page 50 Non-Dell computer In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2 Right-click on the desktop and click Personalization. 3 Click Change Display Settings.
  • Page 51: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water.

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