Troubleshooting - Danby DUF138E1WDD Owner's Use And Care Manual

Troubleshooting

Occasionally, a minor problem may arise, and a service call may not be necessary - use this troubleshooting guide for
a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby's Toll Free
Number for assistance.
PROBLEM
Does not work
Freezer runs continuously
Internal temperature not cold
enough
Temperature inside the unit is
too cold
Noises coming from the unit
(popping, cracking, gurgling)
Error Codes:
• E2: Freezer temperature sensor failure.
• E5: Freezer defrosting sensor failure.
• E6: Communication failure.
• E7: Ambient temperature sensor failure.
• E9: Freezer high temperature.
Tel: 1-800-26-
POSSIBLE CAUSE
• No power to unit
• Power cord is unplugged
• Wrong voltage is being used
• Temperature set too low
(cold)
• Lid is not closed
• Hot food was inserted
• Lid opened too long or too
often
• Close proximity to heat
source or direct sunlight
• Quick Freeze function is set
• No power to unit
• Power cord is unplugged
• Temperature set too high
(warm)
• Lid is not closed
• Hot food was inserted
• Lid opened too long or too
often
• Air fl ow obstruction
• Wrong voltage is being used.
• Close proximity to heat
source or direct sunlight
• The temperature control is set
too cold
• Parts are expanding and
contracting.
• Refrigerant is circulating in
the system
9
(1-800-263-2629)
• Check connection of power
cord to power source
• Plug in unit
• Use proper voltage
• Set temperature control to
warmer setting
• Close lid securely
• Be sure food is at room tem-
perature before inserting
• Minimize lid openings / dura-
tion
• Do not place unit close to
heat sources or direct sun-
light
• This is normal
• Check connection of power
cord to power source
• Plug in unit
• Check setting and adjust as
needed
• Close lid securely
• Be sure that food is at room
temperature
• Minimize lid openings / dura-
tion
• Allow room for air to circulate
around unit
• Use proper voltage
• Do not place unit close to
heat sources or direct sun-
light
• Adjust the temperature set-
ting
• This is normal
• This is normal
SOLUTION