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iDISPLAY Enterprise
User Manual

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Table of Contents
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Summary of Contents for Outform iDisplay enterprise

  • Page 1 Enterprise ™ User Manual...
  • Page 2: Table Of Contents

    Table of Contents About This Guide Introducing iDISPLAY Enterprise Important Notices Copyright Information Safety and Warning Information Package Contents Counter Stand Assembly Instructions Locking the Rotating Base Using the Anti-Theft Cable Lock Backside Tablet Buttons Using the NFC Cards Playing Content and Using the Software...
  • Page 3: About This Guide

    Introducing iDISPLAY Enterprise iDISPLAY Enterprise is the newest addition to OUTFORM’s exclusive brand of iDISPLAY products. Including a new counter stand and tablet handle, iDISPLAY Enterprise delivers hands-free use as well as portability to sales associates in order to incite customer engagement at the point of sale.
  • Page 4: Important Notices

    Copyright Information Copyright © 2015 OUTFORM. All rights reserved. All intellectual property rights in this publication are owned by OUTFORM and protected by applicable copyright laws and international treaty provisions. OUTFORM retains all rights not expressly granted. No part of this publication may be reproduced in any form whatsoever or used to make any derivative work without prior written approval by OUTFORM.
  • Page 5: Safety And Warning Information

    Safety and Warning Information NOTE This mark is applied to indicate that the equipment conforms to European safety and electro-magnetic compatibility standards. WARNING! Main Supply: This equipment is designed to operate from a 100-240 Volt, 50/60Hz AC mains supply. The use of other power sources may damage this equipment. Check that the voltage marked on the rating plate located at the rear of the power adaptor states 100-240V.
  • Page 6: Package Contents

    Package Contents Enterprise is shipped as two separate packages, including the tablet in one box and the counter stand in another box. The items listed on this page are included in the counter stand packaging: NFC Manager Card NFC User Card Counter Stand Rotating (Red Lock Icon) (x1) (Gray Lock Icon) (x3)
  • Page 7 Counter Stand Front Side Back Side Card Reader Indication LED Back Side Port Cover Back Side Ports (Without Cover) Description of Back Side Components: Description USB Port RJ45/Ethernet Port Power Supply Cable Port Anti-Theft Tag Insertion Slot USB OTG Port, can be used for debugging purposes All Rights Reserved...
  • Page 8 iDISPLAY 10.1” Pro Tablet Front Side Camera Front Side 3.5 mm Audio Jack Right Side Smart Connection Adapter Handle Back Side Camera Back Button Back Side Power Button All Rights Reserved...
  • Page 9 Power Button LED Color States: Color Description Blue The tablet battery is fully charged. The tablet battery is being charged. Blinking or The tablet is being turned on or off, or standby mode is being Temporarily Lit activated or deactivated. No Color The tablet is either turned off or running on attery power, conserving energy.
  • Page 10: Counter Stand Assembly Instructions

    Counter Stand Assembly Instructions The following steps describe preparing the counter stand for use, as well as connecting the tablet and Smart Connection adapter to the counter stand: 1. Mount the tablet and Smart Connection adapter onto the counter stand. Press down until the adapter clicks into place.
  • Page 11 3. Connect the power cable and optional RJ45/Ethernet cable to their respective ports on the back side of the stand. The counter stand and tablet automatically power 4. Reinstall the cover plate with the screws, and feed the power cable and optional RJ45/Ethernet cable through the two cover holes.
  • Page 12: Locking The Rotating Base

    Locking the Rotating Base The counter stand has two display positions. You may use it in a locked or rotary position. The factory default setting is in the rotary position. To immobilize the base, insert and tighten the provided screw using a Philips screwdriver into the hole at the center of the base.
  • Page 13: Using The Anti-Theft Cable Lock

    Using the Anti-Theft Cable Lock An anti-theft scissor clip-type cable lock, purchased separately, can be used to secure the counter stand to a fi ed object, as described below: 1. Separate the two pieces of the scissor clip as shown. 2.
  • Page 14: Backside Tablet Buttons

    Backside Tablet Buttons Power Button If the tablet is powered off, press the power button on the back side of the tablet until it turns on. Conversely, to turn off the tab et, press the power button until an on-screen menu appears and select “Power off”.
  • Page 15: Using The Nfc Cards

    Using the NFC Cards A “user” NFC (Near Field Communication) card, identified by a g ay colored lock icon, is programmed to unlock its assigned counter stand. A “manager” card, identified by a ed lock icon, is used to configu e which user card can unlock which stand. The counter stand must be turned on with the power supply cable plugged in for the NFC feature to work.
  • Page 16: Playing Content And Using The Software

    Playing Content and Using the Software When the tablet powers on, the tablet automatically runs OUTFORM’s Pulse Player software by default, which runs on an Android operating system installed on the tablet. Pulse Player enables the tablet to play the desired content.
  • Page 17: Supported File Formats

    Supported File Formats The tablet supports the following fi e formats: • Standard Android applications (APK fi es) supported by Android 4.0 and more recent versions • Video formats: 3gp / mp4 / avi / mkv / flv / mov / rm / r vb • Image formats: jpg / jpeg / png / bmp Unlocking the Counter Stand through the Software When content is being played, draw an M shape on the screen.
  • Page 18: Pulse Player Settings

    Pulse Player Settings The following table describes the Pulse Player settings. For more information on how to use the underlying Android operating system, refer to the following section. Setting Description Software Update Check for available Pulse Player software updates. This requires an Internet connection.
  • Page 19 Setting Description Reboot Reboot the tablet. Status Bar Options Show and hide the Android operating system quick launch status and tool bar that appears at the bottom of the screen after exiting Pulse Player. “ON” shows the status bar, while “OFF”...
  • Page 20 Setting Description Log Options “ON” enables recording Pulse Player log messages to a log fi e stored in the internal device memory. If this setting is enabled, the log fi e “PulsePlayer_Log.txt” is created and stored in the top-most directory of the device’s internal memory, which can be accessed through the “Explorer”...
  • Page 21 Configu e a daily reboot time to ensure Pulse Player and the underlying Android operating system memory is regularly cleared and refreshed so as to maintain good playback performance for extended periods of time. OUTFORM recommends scheduling a daily reboot time when no customers are expected to use the device.
  • Page 22: Using The Android Operating System

    Using the Android Operating System This section describes parts of the underlying Android operating system that are relevant to using Pulse Player on OUTFORM devices. More important interface elements are described below: Applications Menu On the bottom or side of the Android home screen, which by default has a light blue background with scattered lighter colored circles, the applications menu can be accessed by tapping on the white circular icon with six white smaller squares.
  • Page 23: Configuring The And Oid Operating System Settings

    Configuring the And oid Operating System Settings Tap on the “Settings” icon to configu e the following three relevant Android system settings: Connecting to a Wireless Network The preselected item on the left hand settings menu is “Wi-Fi”. To enable wireless connections, drag the “Wi-Fi”...
  • Page 24: Using Pulse Management

    The service can be enabled and disabled by adjusting the “MDM Function” setting in the Pulse Player settings menu. Contact OUTFORM for help in setting up the Pulse Management service. All Rights Reserved...
  • Page 25: Troubleshooting

    Troubleshooting The following section lists common questions and troubleshooting scenarios. When the Pulse Player forward to URL option is enabled, why does the configured website not appear when I touch the screen? Two possible reasons are explained below: • The device is not connected to the Internet. Refer to “Configuring the And oid Operating System Settings”...
  • Page 26 3 user NFC cards. If you lost one of the user cards, ask the responsible person in your organization for one of the backup user cards. If none of the user cards can be located, or the manager card has been lost, contact OUTFORM to order more cards: http://outform.com/support/ How do I adjust the sound, screen brightness, Android system language preferences, etc.?
  • Page 27 For additional assistance, visit outformsupport.com...

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