SIM Card
The SIM card is an IC card containing phone number and other customer information. Your phone's SIM
card is preinstalled and should only be accessed if directed by a customer service representative.
Handling a SIM Card
Keep the following in mind when handling a SIM card:
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You are responsible for any damage caused by inserting the SIM card in another brand IC card
reader, etc. Virgin Mobile is not responsible in such a case.
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Always keep the IC chip clean.
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Wipe clean with a dry, soft cloth.
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Avoid applying labels. May damage SIM card.
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See instructions included with SIM card for handling.
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The SIM card is the property of Virgin Mobile.
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The SIM card is replaceable (at cost) in case of loss/damage.
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Return the SIM card to Virgin Mobile when canceling subscription.
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Returned SIM cards are recycled for environmental purposes.
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Note that SIM card specifications and performance may change without notice.
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It is recommended that you keep a separate copy of information that is stored on SIM card. Virgin
Mobile is not responsible for damages from stored information that is lost.
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Always follow emergency procedures to suspend service if your SIM card or phone (SIM card
inserted) is lost or stolen. For details, contact Customer Service.
●
Always power off the phone before inserting/removing the SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM
card.
Note: Your phone's SIM card is preinstalled. These instructions are for reference only.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray
pops out.
Set Up Your Phone
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